ICON at Dulles

2341 Dulles Station Blvd, Herndon, VA 20171
2341 Dulles Station Blvd, Herndon, VA 20171
CONTACT PROPERTY

ICON at Dulles

2341 Dulles Station Blvd

Herndon, VA 20171

 800-406-9174

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ApartmentRatings Property Breakdown

RENTER RATING
Based on 348 
Reviews and
678 
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4.6National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.6
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.6
Work Order
Our team's performance in responding to service requests.
90%RECOMMENDED
THIS PROPERTY
VS
84%CITY AVERAGE

Ratings & Reviews (348 Reviews)

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ICON at Dulles Manager

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Verified Resident 755550 2020 Not Recommended
Reviewed 03/26/2020
Moved in on March 17 and the apt wasn't ready. Handles weren't installed on cabinets and huge stain on bedroom carpet. Also, cockroaches were present on move-in and still exist. The apt has been bug bombed multiple times and I still haven't settled into the apt… See More
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Verified Resident 755283 2020 Recommended
Reviewed 03/25/2020
Stefani did a wonderful job- she was very professional and even though I am difficult to deal with, the staff answered all my questions and made the move in smooth. I love the EV charging . Very convenient, I am grateful
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Verified Resident 754276 2020 Recommended
Reviewed 03/20/2020
So far I really like this apartment complex. I moved in couple weeks ago. I do like the location to the Herndon metro which I can't wait until it opens next year. The staff here is great and they will always help you if you need… See More
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Resident 2019 - 2020 Not Recommended
Reviewed 03/17/2020
The office staff is unprofessional. I think they are rude and are not helpful at all. I will never recommend anyone to move here. The hallways smell horrible and the carpet on the floors are filthy. The concierge folks are nice. They need to take a… See More
ICON at Dulles Manager03/20/2020

Thank you for providing a review. I would certainly like to discuss your experience in more detail as we want all of our residents to be satisfied with our community and the customer service provided. However, because you submitted your review anonymously, I am unable to reach out to you directly. Please email me directly at [email protected] I look forward to connecting. Eileen Skaines/Regional Manager

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Verified Resident 750815 2020 Recommended
Reviewed 03/09/2020
Great location to my work. Great amenities including dog park. Pets more than welcomed. Nice floor plans. Great gym and other extras. Plenty of parking. Convenient to the airport and other things nearby.
ICON at Dulles Manager03/23/2020

Thank you for submitting a review! We truly value every opinion and we appreciate you giving us feedback so we can continue to provide a fantastic living experience!

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Verified Resident 750841 2019 - 2020 Recommended
Reviewed 03/09/2020
The community and management are refreshing. The property is beautiful and makes me feel comfortable. This is by far the best apartment community I have lived. The community even has free transport to the metro during the week from the community.
ICON at Dulles Manager03/20/2020

Thank you for submitting a review about your experience with us here at The ICON at Dulles! We sincerely value all feedback that we receive so that we may continue to make our community an even better experience for our residents. Our goal is to ensure that our residents feel as comfortable and relaxed as possible while still receiving top notch customer service, so we are ecstatic to hear that this is how you felt while living in our community. We hope you continue to call The ICON at Dulles your home for many more years to come!

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Verified Resident 746951 2019 - 2020 Recommended
Reviewed 02/24/2020
It's a great place to live it had everything the manager from this property it's very nice I miss the asst as well maintenance team are the best there only one Old guy that walks around with a attitude but it's ok the leasing off They… See More
ICON at Dulles Manager03/09/2020

Thank you so much for your kind review! Our concierges, leasing staff and maintenance team always strive to help in any way we can and keep our community looking beautiful. We appreciate your positive assessment of our staff. If you ever have any suggestions, please feel free to reach out to us at (703)793-0013. Hermer Arredondo Property Manager ICON at Dulles.

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Verified Resident 744574 2020 Recommended
Reviewed 02/14/2020
Clean and lots of great amenities. Staff seems friendly. No complaints from me. The location is particularly great because it abuts a fairfax County park for even more activities. The indoor basketball court and theater bring it over the top See More
ICON at Dulles Manager03/09/2020

Thank you for taking the time to review our community. We are happy to hear that you like the amenities, staff and you know that we are in a great location. We always strive to provide the highest service for all of our residents.If there is anything we can do to make your stay with us even more enjoyable please feel free to contact me at the leasing office at (703) 793-0013. Hermer Arredondo Property Manager ICON at Dulles.

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Verified Resident 743374 2020 Recommended
Reviewed 02/10/2020
People are relatively nice in the apartment complex. The staff at the leasing office has been super helpful throughout the move in process. A lot of amenities and a wide array of apartment styles that suit what I was looking for.
ICON at Dulles Manager03/04/2020

Thank you so much for your kind review! Our concierges, leasing staff and maintenance team always strive to help in any way we can and keep our community looking beautiful. We appreciate your positive assessment of our staff and our amenities. If you ever have any suggestions please feel free to reach out to us at (703)793-0013. Hermer Arredondo Property Manager ICON at Dulles.

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Verified Resident 743390 2020 Recommended
Reviewed 02/10/2020
Great experience when looking to rent a new apartment. The price is not only lower than my previous apartment, it's much bigger and the same "fancy" finishes on all of the appliances and fixtures. Much better!
ICON at Dulles Manager03/09/2020

Thank you for the positive review of our community. We are happy to know that you have had such a great experience here at ICON at Dulles and that price, size, appliances, and fixtures were a key factor to make The ICON at Dulles your home! If there is ever anything that you need, please reach out to us. Sincerely, Hermer Arredondo Property Manager

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Verified Resident 741304 2020 Recommended
Reviewed 02/03/2020
The staff at Icon is very helpful and made move in very easy. The community has good amenities as well that are well maintained. The apartments themselves are fairly new and in good condition. Overall I am very satisfied with living here.
ICON at Dulles Manager03/03/2020

Thank you so much for your kind review! Our concierges, leasing staff and maintenance team always strive to help in any way we can and keep our community looking beautiful. We appreciate your positive assessment of our staff and our community. If you ever have any suggestions please feel free to reach out to us at (703)793-0013. Hermer Arredondo Property Manager ICON at Dulles.

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Verified Resident 741314 2019 - 2020 Recommended
Reviewed 02/03/2020
Wonderful, fantastic appreciative of the professionalism of the staff. Icon is a safe, professional place to live. It is the Icon of living in the area. There are several luxuries and close amenities that make living there great!
ICON at Dulles Manager03/03/2020

Thank you for the positive review of our community. We are happy to know that you have had such a great experience here at ICON at Dulles and that you continue to make us your home! If there is ever anything that you need please reach out to us. Sincerely, Hermer Arredondo Property Manager

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Verified Resident 738033 2019 - 2020 Recommended
Reviewed 01/21/2020
I chose this property because the convenience it was for me at the time. I worked 8 minutes away, the metro is opening up across the street an it is close to shops and restaurants. The apartment was nice and clean when I moved in, the… See More
ICON at Dulles Manager03/10/2020

Thank you for the 4.5-star rating. We take pride in what we do and are glad you enjoy your home at the ICON at Dulles. I apologize that your stove top and refrigerator have scratches if you would like to put in a work order I would be happy to have our maintenance team see what they can do to correct the issues. Sincerely, ICON Management

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Verified Resident 735660 2019 - 2020 Recommended
Reviewed 01/13/2020
Compared to my last apartment, ICON at Dulles blows it out the water. There is a staff member there 24/7. My packages occasionally can be delivered straight to my door but also can be held at the front office. I've had no issues with payments, (even… See More
ICON at Dulles Manager01/31/2020

It makes our team's day to hear that you are pleased with your home at the ICON. We do our best every day to meet our resident's expectations and deliver a five star living experience. As always, if there is ever anything that we can do to improve, please don't hesitate to let us know. With appreciation, ICON Management

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Verified Resident 734571 2019 - 2020 Recommended
Reviewed 01/08/2020
I love the people! They truly make you feel at home and welcome!! Everything is super clean. They have gone above and beyond to make us welcome when we first arrive and continue to do so. I also love the ambiance
ICON at Dulles Manager01/30/2020

Thank you for your kind review. We are happy to hear that you are enjoying the ICON at Dulles. Our team works hard to make sure all of our residents are proud to call the ICON at Dulles home. Sincerely, ICON Management

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Verified Resident 733738 2019 - 2020 Recommended
Reviewed 01/06/2020
Great amenities, very roomie apartment, I love the walk in closet and the convenience of the floor plan. Very friendly stuff, Stefani was my leasing agent and she made sure everything was perfect for me. I would recommend ICON to be one of your stops, so… See More
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Verified Resident 732604 2019 Recommended
Reviewed 12/31/2019
Great location, gorgeous apartments, friendly and helpful staff. Plenty of parking in the multiple garages with access gates. Safe and Secure place to live. Walking distance to one of the Metro's newest stations, and short drives to stores, restaurants, Toll-Road and Route 28. Couldn't be happier!… See More
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Verified Resident 732370 2019 Recommended
Reviewed 12/30/2019
It was a very interesting year. Walls are a bit thin, with a very active neighbor. Extra sheet of drywall might be nice on shared wall. Everything was kept up and clean. Maintenance Staff did a good job to maintain items as close to new as… See More
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Resident 2018 - 2019 Not Recommended
Reviewed 12/30/2019
The parking desk has tight parking space. You can't see the car coming from the opposite direction at every turn. The turn at the second level is even worse because it is split into half for exit and entrance. Many tenants scratched their cars at this… See More
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Verified Resident 730722 2018 - 2019 Recommended
Reviewed 12/23/2019
Es una comunidad amistosa sin dejar de mencionar que siempre est?n preocupados por hacernos sentir en casa involucr?ndonos en eventos donde toda la comunidad que est? interesada acude a ellos y en cualquier momento del d?a est? alguien a cargo del cuidado y necesidades del recidente… See More
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Verified Resident 726656 2019 Recommended
Reviewed 12/11/2019
We just moved in and are already loving it! We especially can't wait for the metro station to open up that will be in walking distance. Additionally, I love that I am able to park on the same floor as my apartment!
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Verified Resident 722512 2019 Recommended
Reviewed 12/02/2019
I have loved my experience with Icon at Dulles so far! Every staff member I have encountered has been so friendly and helpful. Everyone here really wants you to feel at home. Stefani, my leasing consultant, went above and beyond during my entire process. She walked… See More
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Verified Resident 721975 2019 Recommended
Reviewed 11/29/2019
While being at Icon at Dulles I have really enjoyed my time here. The parking is fantastic and the community area is wonderful. I'd I were to have a complaint it would be that there isnt a rooftop area. The roof of the parking garage is… See More
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Verified Resident 721039 2016 - 2019 Recommended
Reviewed 11/25/2019
It is fine but Please don't submit a Maintenance request around the holidays .You will be forgotten and then told they needed to order apart :-/. How convenient for a non working Kitchen sink for over 11 days. See More
ICON at Dulles Manager11/29/2019

Thank you for your feedback. I'm glad we were able to resolve the maintenance request. Please let us know if you experience any further issue. ICON Management

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Verified Resident 718687 2019 Recommended
Reviewed 11/17/2019
Excellent location. Very helpful sales and concierge service, All personnel extemely pleasant. Have been working with James Flores and highly recommend him. He has recognized our special needs and responded to them very helpfully See More
ICON at Dulles Manager11/29/2019

Thank you for rating us 4/5 stars, and we appreciate your feedback on James. He has exceptional customer service and has been a great addition to the team. Together, we can make this community an even better place! ICON Management

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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $2,109

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

Studio, 1.5 Bathrooms

  • Price

    $1,907

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

Studio, 2 Bathrooms

  • Price

    $3,475

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $1,661

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,739

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $2,159

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price

    $3,747

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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ICON at Dulles is an apartment in Herndon in zip code 20171. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,661 - $3,747. Nearby cities include Reston, Dulles, Chantilly, Sterling, and Potomac Falls. 20170, 20191, 20190, 20166, and 20194 are nearby zip codes.

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ICON at Dulles

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      (800) 406-9174