Compared to my last apartment, ICON at Dulles blows it out the water. There is a staff member there 24/7. My packages occasionally can be delivered straight to my door but also can be held at the front office. I've had no issues with payments, (even one time there was an error but they later corrected it and informing me the entire time). Transparency is key and that's what I love about this apartment. It does not seem like they are trying to pull the covers over your head and keep information from you. The community events are nice, the layout of the building is easy.
ICON at Dulles Manager01/31/2020
It makes our team's day to hear that you are pleased with your home at the ICON. We do our best every day to meet our resident's expectations and deliver a five star living experience. As always, if there is ever anything that we can do to improve, please don't hesitate to let us know. With appreciation, ICON Management