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2300 Woodland Crossing Drive, Herndon, VA 20171
2300 Woodland Crossing Drive, Herndon, VA 20171

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The Point at Monroe Place

2300 Woodland Crossing Drive

Herndon, VA 20171

 
 
 
 
 
 

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Verified Resident 702969 2019 Not Recommended

Reviewed 10/04/2019

I had a horrible experience with the leasing office. There seemed to be no communication between staff members; one person asked for documents via email, which she received, then another told me that they still didn't have the documents requested. The process took longer than it should have and was unnecessarily difficult. The apartment itself is nice, as is the parking garage and valet trash service, but make sure to leave plenty of time for the leasing office to make mistakes before you need to move in.
The Point at Monroe Place Manager10/15/2019

Thank you for providing a review. It is disheartening when a resident is not satisfied with their experience, and would like and opportunity to discuss your leasing and move in experience. We do take great pride in offering a seamless transition and would be open to any feedback that could improve this process. Please give me a call at (703) 437-3333 or email [email protected] We look forward to connecting with you, and taking the necessary steps to make things right. Warm Regards, Bethany Moreno Property Manager

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