Review History for Verified Resident 557716

Trevors Run Apartments


Updated Review

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Resident 557716

Verified Resident ā€¢ 2018 - 2023

9/3/2023

We have lives in Trevors Run for almost 5 years and it's been a great experience. Wonderful maintenance and leasing office staff; fun activities for residents, communicative with updates, and well kept community grounds. We made the right choice when we signed to live at Trevor's Run!
    Manager

    9/5/2023

    Trevors Run Apartments
    Hello valued resident, Thank you for continuing to call Trevors Run home! We are delighted that you have enjoyed your experience in our community thus far. We are doing our best to ensure that our residents are happy, and it is so good to know that we are succeeding at that for you. Thank you for recognizing and appreciating the exceptional service provided by our maintenance team and office staff. We look forward to continuing to provide you with excellent customer service, and resident activities for years to come. Thank you very much for taking the opportunity to share your experience! Patrice Duke, ARMĀ® Community Manager Trevors Run at Dulles Center
    2 Previous Reviews

    Previous Review

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    Resident 557716

    Verified Resident ā€¢ 2018 - 2019

    9/8/2019

    A diverse, friendly, and clean community. The staff are very friendly and helpful, and maintenance is also very friendly and responsive. A decent community pool, communal trash area (with no trash fees), and small weight room (4 cardio machines, leg press, pull-down, and free weights) are nice perks. We were able to find a decently modern two bedroom, two bathroom apartment within our entry level budget which is the best. It includes an in-unit washer and dryer, functional patio, wood-looking laminate-type floors in the entry and kitchen, nice appliances (fridge, DW, sink, garbage disposal, microwave, oven, gas stove), laminate floors in the bathrooms, carpet in the rest of the unit, nice closet storage, gas fireplace, and good sized rooms. If I could make one change it would be to remove the carpet from the main living areas and extend the wood-like laminate. We love living here and will absolutely look to re-sign. The only downfall is the parking situation. Each unit has one designated spot and there are a few free-for-all spots for other registered tenant vehicles. If you're not parked before 4 PM, you will likely not get a spot near your unit. There are also very limited handicap parking spots. But, the other pros greatly outweigh the parking con.
      Manager

      9/20/2019

      Trevors Run Apartments
      Dear Valued Resident, Thank you for choosing Trevors Run at Dulles Center as your home. We appreciate the kind remarks about our staff and service. Our goal is to put "Our Hearts in Your Home" and to provide outstanding service to you and your family. Trevors Run is a small community, and yes, we do have free, limited assigned parking for our residents. I am pleased to hear the pros greatly outweigh the parking con. We strive for excellence and consider customer service to be of great importance to us! The location has a lot to offer within walking distance as well as great shopping and restaurants. Thank you again for your kind words and for sharing your experience here at our community. Should you need anything in the future, I am happy to assist. Patrice Duke, ARMĀ® Community Manager Trevors Run at Dulles Center

      Previous Review

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      anonymous

      Resident ā€¢ 2018

      10/15/2018

      I worked with Alicia to find an apartment and the service was pristine! She was transparent and answered all of my questions (and there were a lot). Our apartment was clean when we got access and the painters were there the next day on little notice. There were a few, very minor, things that I documented on our move-in sheet. Other complexes would give you the stink eye but Alicia happily accepted my notes and asked if there was anything that needed to be addressed by maintenance. So far everything has been great, I look forward to living here!
        Manager

        12/30/2018

        Trevors Run Apartments
        Hello Valued Resident, Thank you for choosing Trevors Run at Dulles Center as your home! We are so pleased that you have enjoyed your experience here at our community thus far. We do our absolute best to ensure that our residents are happy and it is so nice to know that we are succeeding at this for you. I would like to thank you for recognizing Alicia and appreciating the outstanding service she provided. We look forward to continuing to provide you with excellent customer service for years to come. Thank you so much for taking the time to share your experience! Patrice Duke, ARMĀ® Community Manager Trevors Run at Dulles Center

        Review 17 out of 288

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        Trevors Run Apartments

        March 2024

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