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Highland Woods
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Privacy concerns preclude us from responding to many individual postings on a public website; including this one. The privacy of our residents, as well as their health and safety has always been, and will continue to be, our primary concern. Highland Woods Apartments endeavors to maintain a cooperative relationship with its residents; this includes the area of exterminating. The prevention and treatment of roaches requires a partnership that includes professional treatment, responsible housekeeping, and access to apartments when professional treatment has been scheduled. All apartments are inspected for roaches prior to occupancy by new residents, and exterminated accordingly. No apartment community can control whether roaches are introduced to an apartment after residents move-in, however our cooperative relationship with valued residents includes treatment for roaches during occupancy. As we know, roaches are a problem throughout the United States and can be found in all types of housing, whether apartments, resort centers, or five-star hotels.
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745
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One Bedroom
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910
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Two Bedroom
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1,130
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Two Bedroom + Den
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1,146
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Two Bedroom Townhouse
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1,085
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Three Bedroom
Located in Richmond’s East End, Highland Woods is a picturesque townhome community with spacious one, two, and three-bedroom homes. Our community offers amenities for the whole family. Enjoy our outdoor recreation by taking a dip in the pool and spending time with the kids at the playground. Pets are welcome, too! Highland Woods is located near great shopping, dining and entertainment hot spots, as well as major universities such as Virginia Commonwealth University and the Medical College of Virginia. Hop on the nearby interstates to quickly make your way to metropolitan Richmond. We look forward to welcoming you to our community!
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Highland Woods