Review History for anonymous

Elme Leesburg


Review Author Icon

anonymous

Resident 2008 - 2011

11/26/2011

Leasing agents stealing rent checks, Maintenance stealing from apartments, resident -------------- stealing from cars. Gated community with broken gates.Recently renovated yet my deck boards are severely warped or loose. Rent routinely raised. Office seems to communicate in Spanish only, seriously every letter they put out is in Spanish(I dont speak Spanish).Located in "------". I actually called PD when a man was making number two outside my window last week.Despite posted one way entrance and exits certain individuals plead ignorance (or cant read english road signs) and have caused 3(that I know of) head on collisions by coming in exit or going out entrance, as this is private property PD can do nothing.Have placed maintenance calls more times than I can count for my toilets, dryer, a/c heating unit and garbage disposal to be told "these are not emergency issues we will get to them when we can" but they never get to them. trust me DO NOT MOVE HERE, we are leaving as soon as we can. That is ofcourse unless you are -------- or actually like calling the police on a regular basis.
    Manager

    11/26/2011

    Assembly Leesburg
    Dear resident, I would like to address a few of your complaints in your review. Since The Point at Leesburg has been under new management, many changes have been made, not only in the office, but also in the community. We are striving to have you enjoy calling The Point your home. Every resident notice is typed in both English & Spanish so that we are able to accomodate all residents. For any maintenance requests, if they are reported Mon-Fri in the morning, they will be taken care of on that same business day. Any maintenance requests put in on the weekends are not addressed until Monday unless they are emergencies. You can see what is defined as an "emergency" in your current lease. Please call the leasing center and report any maintenance request as soon as possible, and it will be taken care of accordingly. If you would like, please visit the leasing office, and we would be happy to talk about any issues you are having and we will do our best to rectify any problems. We appreciate your residency.

    Review 80 out of 114

    Share This Review

    Check Availability

    Elme Leesburg

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review