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Bellemeade Farms Apartments

775 Gateway Drive SE

Leesburg, VA 20175

 
 
 
 
 
 

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  Verified Resident 785752
vrp · 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/30/2020
The move-in experience was not favorable. The area around my apartment was (and is) still pretty unclean and looks quite neglected. There were toys and pop/alcohol cans in the bushes below my patio. There was a major/obvious dent in the wall. The bottom portion of the door is broken and essentially leaves my apartment exposed to the outside (I've been chasing flies around the apartment since I arrived). There are several finishes in this "renovated" space that are not what I was told I would receive. Also, the apartment complex does not look like how it is displayed on the website. Please do not be deceived. The photographer was excellent at angles and editing. This complex is also HIGHLY populated with dogs. If you don't mind incessant barking morning, afternoon, and evening from very large and loud dogs, then this is the place for you. I have only been here a few days, and it feels unbearable at times. Owners to not seem to be courteous about their loud dogs laying out on patios barking at neighbors for hours. Lastly, I currently have two maintenance orders that have been open for days now with no sign of anyone coming to fix anything anytime soon. I simply do not feel that the condition of this property is worth the money I am paying. I will say, however, that the office staff was very nice and personable during the leasing process and my move-in.
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Bellemeade Farms Apartments Manager

07/02/2020

Thank you so much for your review and your kind words about the office staff. We are glad that you enjoyed your experience with us at move-in. Additionally, thank you so much for being so detailed about the issues you experienced with your apartment home. I would love to have an opportunity to make it right; your happiness is extremely important to us and we are here to help. I am so sorry that you encountered issues and that you experienced anything that was less than excellent. Please contact me directly in the office; I would love to speak with you and do all I can to ensure you love your apartment home. Thank you again for your feedback. Have a wonderful day. All the best, Kim Blazier Property Manager Bellemeade Farms

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