All the staff here are wonderful. Donny maintenance guy responds very quickly. However I have been dealing with my air conditioning since the beginning of August I called today to check on the contract that was signed by the heating and air conditioning technician and I have not received a call back. As promised
Manager
9/20/2018
Evans Ridge
Thank you for taking the time to submit a review and share your concerns with us. We are happy to hear that overall you enjoy calling Evans Ridge home, however we are disappointed that you have been experiencing issues with your air conditioner. We take your concerns very seriously and we are working diligently to have the unit replaced for you. We are making every effort to keep your apartment cool and comfortable and we sincerely apologize for any inconvenience caused. Our Property Manager will be reaching out to you to with an update as soon as we confirm when the unit can be replaced. If you have any questions or concerns please call our team at 703-779-0027. Thank you for your patience and understanding.
Sincerely,
Ashleigh N.