Responses to emails to management go unanswered, even when sent to multiple addresses. 3 electric charging stations have been out of service for many months and even though a new station has been added they do not even come close to accommodating the number of electric cars over
Manager
11/2/2020
The Ascent at Spring Hill Station Apartments
We appreciate you bringing your concerns regarding timely responses from the office team and concerns regarding electric charging stations to our attention. We pride ourselves on offering prompt, friendly service that satisfies our residents, so we apologize for your experience that has made you question our service. Please give us an opportunity to regain your trust by contacting me directly at 703-712-8866 or theascenttysonsgm@greystar.com at your earliest convenience. I have great news regarding the electronic charging stations to share. I look forward to hearing from you! Jennifer Medrano, Community Manager