Glenmoor Oaks Apartments
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Glenmoor Oaks Apartments

18101 Golden Bear Trace, Moseley, VA 23120
(606 Reviews & Surveys)
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"Overall, I am very pleased. The only thing is the poop and lack of cleaning from the owner" ...
$1,399 - $2,552/mo

Move-In Specials

Apply within 48 hours of touring and receive 1/2 off your first full months' rent!

Reviews

(137)

4.5 rating

See Details

188 total reviews

(

Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 861550

Verified Resident 2020 - 2024

7/17/2024

I have had great experiences with all of the office staff even though they have been frequently changing. They are dedicated to us as residents and they work through things that are sometimes beyond their control.

    Manager

    7/20/2024

    Glenmoor Oaks Apartments
    What a wonderful testament to our team's dedication! We are proud of our team and their efforts to maintain our residents' satisfaction and are glad you see this, too. Thank you very much for the kind words, and if there is anything we can do for you, please let us know by stopping by the office or emailing us at glenmooroaks-pm@pegasusresidential.com.
    Review Author Icon

    Resident 1261858

    Verified Resident 2024

    7/16/2024

    So far it's been great. Fast response to email, and services are fast too with maintenance. The elevator not working was a big issue when we were moving in, however, my apartment was clean with no serious problems. I am happy with my overall experience. The office staff are great!

      Manager

      7/20/2024

      Glenmoor Oaks Apartments
      It is nice to know our entire team has been so responsive and that your home was ready for you upon move-in. We want you to continue to enjoy your experience and encourage you to visit the office or email us at glenmooroaks-pm@pegasusresidential.com if you need assistance. Welcome home!

      Updated Review

      Review Author Icon

      Resident 1069444

      Verified Resident 2022 - 2024

      7/14/2024

      It was ok in the beginning. Now it has a bunch of trash around it. Amenities are being taken away because people aren't doing their job to take care of it. There is a high turnover. Rent is too high for what we get.

        Review Author Icon

        Resident 1259641

        Verified Resident 2024

        7/3/2024

        Overall, I am very pleased. The only thing is the poop and lack of cleaning from the owners. The pool is very well maintained, the community is quiet and a very friendly neighborhood. I looked at a few apartments prior to choosing Glenmoore Oaks, I am very happy with my choice and the convenience of the location is a key factor.

          Manager

          7/6/2024

          Glenmoor Oaks Apartments
          Thank you for your feedback, we will definitely get a reminder out to our residents reminding them to clean up after their furry friends Thank you for choosing Glenmoor Oaks as your home.
          Review Author Icon

          Resident 1258162

          Verified ProspectVisited 2024

          6/23/2024

          Haven't lived here yet but our tour was amazing and convinced us to apply. The quality of the apartments are amazing and for a price that is very fair given the sky high prices for rent in this area. Glad we found them and look forward to making our home here!

            Manager

            6/27/2024

            Glenmoor Oaks Apartments
            Thank you for visiting our community! It is excellent to hear that your exceptional tour of our neighborhood compelled you to apply to live with us and that you are impressed with our affordable pricing and the quality of our homes. We are thrilled that you look forward to moving in, and please do not hesitate to reach out if you have further questions or concerns!
            Review Author Icon

            Resident 1258119

            Verified Resident 2024

            6/23/2024

            My experience at this community has been hands down amazing. Everyone has been friendly and very helpful. The neighborhood is quiet and clean. We feel safe here. The parking is well. Everyone cleans up.

              Manager

              6/27/2024

              Glenmoor Oaks Apartments
              Your five stars just made our day! We never get tired of hearing from another satisfied resident of this friendly community. It is a joy to know how comfortable and at home you feel here, and what an "amazing" experience you are having.
              Review Author Icon

              Resident 1256989

              Verified Resident 2023 - 2024

              6/16/2024

              Overall positive experience. Only negative is an excessively noisey upstairs renter. At time sounds like they are running back and forth. Also play video game very loudly and many times late into the evening.

                Manager

                6/20/2024

                Glenmoor Oaks Apartments
                Our team is glad to know that you are having a positive experience in our community overall. While it can be challenging to prevent noise due to shared walls, we would welcome the chance to speak with you about your feedback. Please free to get in touch with us directly anytime.
                Review Author Icon

                Resident 1256207

                Verified Resident 2023 - 2024

                6/11/2024

                great, clean, quiet, good staf. people are nice and respecfull. i really like the anmenities, park, and wather park are really great. it is nice to live in this conmunity. highly recomended. good place to live

                  Manager

                  6/15/2024

                  Glenmoor Oaks Apartments
                  We appreciate your high recommendation of our community and love knowing it is such a peaceful place to live. We are also glad you feel so supported by our team, and if there is anything we can do to improve, please stop by the office or email us at glenmooroaks-pm@pegasusresidential.com. Thank you.
                  Review Author Icon

                  Resident 1255790

                  Verified Resident 2024

                  6/9/2024

                  I have only been here in the community for a week or so but the community is incredibly friendly and the staff has been nothing less than excellent! Neighbors have not been shy to ask how i'm doing. A super friendly and clean community!

                    Manager

                    6/13/2024

                    Glenmoor Oaks Apartments
                    How nice to hear about your wonderful start in our community with our helpful team and your friendly neighbors! Thank you for sharing your 5-star experience with us, and please let us know if there is anything we can do to help.

                    Updated Review

                    Review Author Icon

                    Resident 1178104

                    Verified Resident 2023 - 2024

                    6/9/2024

                    Move-in was very easy at this complex, and communication with staff was quick. Since moving in we have only had 2 maintenance issues which were promptly resolved and have had no issues since. The community is nice and quiet and there have been no problems in that aspect. The apartments are good quality. I also enjoy that the complex hosts different events throughout the year to keep the community engaged. The amenities are an amazing perk as well.

                      Manager

                      6/13/2024

                      Glenmoor Oaks Apartments
                      We want our residents to enjoy a stress-free move and feel supported by our team, so we are pleased to know these were achieved! We hope you continue to enjoy your home and all the events we have to offer, and if there is anything that needs our attention, please visit the office or email us at glenmooroaks-pm@pegasusresidential.com.
                      Review Author Icon

                      Resident 1254416

                      Verified Resident 2024

                      6/2/2024

                      The staff was right on point answered all my questions followed up did a wonderful job, giving a tour and went above and beyond to help me get moved in in a quickly and timely manner. After I moved in, they were more than willing to also help answer questions and they're always friendly and always around

                        Manager

                        6/7/2024

                        Glenmoor Oaks Apartments
                        Our team would like to thank you for choosing our community! We are always happy to assist new residents, and it is wonderful to hear that our efforts are so appreciated. Please continue to reach out anytime there is something you need.

                        Updated Review

                        Review Author Icon

                        Resident 1113811

                        Verified Resident 2023 - 2024

                        5/26/2024

                        Apartment has been great! The community is nice and the community is luxurious! It has been great residing in the community. The community makes me feel safe as my family does not reside in the area! Best apartment complex there is.

                          Manager

                          5/30/2024

                          Glenmoor Oaks Apartments
                          We love being called the best! We are proud of our community and appreciate your enthusiastic support. Thank you!

                          Updated Review

                          Review Author Icon

                          Resident 1217177

                          Verified Resident 2023 - 2024

                          5/21/2024

                          So far it has been a great experience living here! Property management always responds quickly as does maintenance and all the employees on site are awesome! The property is typically really clean and the residents are all super friendly. I plan on staying here for a while :)

                            Manager

                            5/25/2024

                            Glenmoor Oaks Apartments
                            This is always what we hope to hear! We are so glad things have been great so far and you find our team to be awesome and our community so well cared for. We hope to be your home for years to come, and if there is anything we can do to help you, please let us know.
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                            Resident 1252133

                            Verified ProspectVisited 2024

                            5/19/2024

                            Alix was awesome!! I had visit two other places and had two more to visit after i stop here. I took the tour and with Alix and i knew this was the place for us. The two women in the office was so nice and helpful. I filled out the application right then. Great

                              Manager

                              5/23/2024

                              Glenmoor Oaks Apartments
                              Thank you for giving us a chance and for sharing your positive feedback about Alix and our office team! We are lucky to have them and look forward to passing on your praise. If there is anything you'd like to ask us or if you need more information, please let us know at glenmooroaks-pm@pegasusresidential.com.
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                              Resident 1246019

                              Verified Resident 2024

                              4/21/2024

                              I love the neighborhood. The amenities are amazing. The staff is great. it's pet friendly and has a dog park. The apartments are spacious and clean with upgraded appliances and granite countertops. The bedrooms are big and you even have your own room for your washer and dryer. Lots of areas to walk in the neighborhood and you get to enjoy the benefits of living in magnolia green neighborhood.

                                Manager

                                4/25/2024

                                Glenmoor Oaks Apartments
                                Your 5-star review is very much appreciated! We are glad you have been impressed by our upgraded appliances, spacious homes, pet-friendly community, and top-notch team. Thank you for your time, and we hope you have a great day.
                                Review Author Icon

                                Resident 1243255

                                Verified Resident 2024

                                4/10/2024

                                I am very pleased the all the amenities offered here at Glenmore oaks and plan on my this my new home for years to come. The pool and areas around the community are very well kept. The only thing I must say is that not everyone is cleaning up after their pet, I've seen poop on the grass by the park

                                  Manager

                                  4/12/2024

                                  Glenmoor Oaks Apartments
                                  We are happy to hear your positive feedback about our plentiful amenities and well-maintained grounds. We do apologize for any concerns regarding pet waste. We most certainly expect our residents to follow the rules and clean up after their pets, and we are currently working to address this. If you would like to follow up with us about this or share any other concerns, feel free to come by the office or email us at glenmooroaks-pm@pegasusresidential.com. Thank you for your review.
                                  Review Author Icon

                                  Resident 1242486

                                  Verified ProspectVisited 2024

                                  4/8/2024

                                  It's a very good community especially to those who love nature and fresh breathing air,the structures are very gud ,only that some might need personal garages to keep cars and other valuables but all in all there is plenty parking space.

                                    Manager

                                    4/12/2024

                                    Glenmoor Oaks Apartments
                                    We appreciate your interest in our community and your positive feedback regarding your recent visit. We are so pleased you were impressed with our natural environment and ample parking, and if you have any further questions, please feel free to reach us at glenmooroaks-pm@pegasusresidential.com. Thank you.

                                    Updated Review

                                    Review Author Icon

                                    Resident 1188083

                                    Verified Resident 2023 - 2024

                                    3/24/2024

                                    For the most part a good though the halls have has trash in them and dog poop outside as well as trash on the sidewalks. There was a huge Ketchup stain on the wall that took a week to clean up.

                                      Manager

                                      4/6/2024

                                      Glenmoor Oaks Apartments
                                      Thank you for sharing your concerns with us. We are sorry to hear of any dissatisfaction with our upkeep and have noted your concerns regarding our halls and grounds. If you would like to share additional feedback or follow up with us on any of these matters, please visit the office or email me at rsteel@pegasusresidential.com. KIndly, Rebecca Steel
                                      Review Author Icon

                                      Resident 1232241

                                      Verified Resident 2024

                                      3/5/2024

                                      I have just moved to this community but so far everything is wonderful. The people are nice. The property is beautiful the service is impeccable. What I really love about the apartments is the location and I love the friendly residence and everyone is so helpful. The office staff is excellent Miss Sarah, Miss, Alexa I miss Andrea were all so helpful and doing and helping me in this transition.

                                        Manager

                                        3/11/2024

                                        Glenmoor Oaks Apartments
                                        Welcome to the community and thank you so much for the praise for Sarah, Alexa and Andrea and all they did to ensure your smooth transition to our community. We are so glad you are here with us, and if there is anything we can do for you, please be sure to let us know.
                                        Review Author Icon

                                        Resident 1231525

                                        Verified Resident 2024

                                        3/3/2024

                                        The community is beautiful. Everything is kept clean and up to date. They have people that clean the dog park and keep the landscaping nice. They have wonderful amenities that include a trash service.

                                          Manager

                                          3/5/2024

                                          Glenmoor Oaks Apartments
                                          Thank you for noticing our community's beauty and all the efforts of our team to make it a sanctuary. It truly is a joy for us to hear how much our residents enjoy living here.

                                          Updated Review

                                          Review Author Icon

                                          Resident 1215875

                                          Verified Resident 2023 - 2024

                                          1/31/2024

                                          The best apartment complex I've lived in!!! Quiet, well designed, Staff who are really nice and care a lot. I feel safe here and would recommend that you take a tour and decide if you would be happy here, too!!

                                            Manager

                                            2/4/2024

                                            Glenmoor Oaks Apartments
                                            We are delighted to see your 5-star review! Our team is very proud of the thoughtful design and peaceful atmosphere of our community. It means a lot to us to know that our top-notch service is so appreciated.
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                                            Resident 1217170

                                            Verified Resident 2020 - 2024

                                            1/14/2024

                                            I like Glenmoor Oaks. Overall it's been very nice to live here. The grounds always look great. The neighborhood is great for walking. The pool well kept during the summer months. The gym has basics but is good for getting a workout in.

                                              Manager

                                              1/17/2024

                                              Glenmoor Oaks Apartments
                                              We are so glad you enjoy our well-kept and convenient community. If there is a way for us to improve your experience, please come by the office or email us at glenmooroaks-pm@pegasusresidential.com to share your thoughts. Thank you.

                                              Updated Review

                                              Review Author Icon

                                              Resident 837932

                                              Verified Resident 2019 - 2023

                                              12/3/2023

                                              Nice community.Excellent staff and good schools in the neighborhood. Lots of recreational facilities and the area is safe. Peaceful apartment and nice landscape.Would recommend this place with no regrets.

                                                Manager

                                                12/5/2023

                                                Glenmoor Oaks Apartments
                                                Thank you for your feedback. We are thankful that you chose our community to call home.
                                                Review Author Icon

                                                Resident 1199337

                                                Verified Resident 2023

                                                11/14/2023

                                                So far so good. Minor issues. The storage that we have the door swings in so there is a lot of unusable space due to the door not swinging out. It would be nice for this error to be fixed and get resolved.

                                                  Manager

                                                  11/21/2023

                                                  Glenmoor Oaks Apartments
                                                  Thanks for reaching out. We want your home to work well for you and encourage you to please visit the office or email us at glenmooroaks-pm@pegasusresidential.com to discuss ways we can help with your door. We hope to see you soon.
                                                  Review Author Icon

                                                  Resident 1196396

                                                  Verified ProspectVisited 2023

                                                  11/5/2023

                                                  My family and I went in to see an apartment spontaneously. We were instantly met with Sarah. Sarah was so friendly and so helpful. She answered all of our questions and even showed us a unit that fit our needs!! We will be moving here once our lease is up. The amenities are wonderful and the price! You can't beat it. Thank you again, Sarah.

                                                    Manager

                                                    11/9/2023

                                                    Glenmoor Oaks Apartments
                                                    It means a lot to us that you hold our community in such high regard and that your tour with Sarah was so enjoyable. We love knowing we are hard to beat! If you need more information, please contact us at glenmooroaks-pm@pegasusresidential.com for assistance. We look forward to seeing you.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Southern

                                                    1 Bed, 1 Bath | 609 sq. ft.

                                                    $1,399

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Tidewater

                                                    2 Beds, 2 Baths | 920 sq. ft.

                                                    $1,713

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    The Farmville

                                                    3 Beds, 2 Baths | 1,196 sq. ft.

                                                    $2,281

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.7

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    41

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    97.56%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.17 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
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                                                    • Cats Allowed
                                                      Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
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                                                    Other
                                                    • BBQ Grills
                                                    • BBQ and Picnic Area
                                                    • Clubhouse
                                                    • Credit Card Payments Accepted
                                                    • Electronic Payments Accepted
                                                    • Elevator
                                                    • Energy Efficient Construction
                                                    • Fitness Center
                                                    • Free Weights
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Online Payments Accepted and Resident Portal
                                                    • Online Resident Services
                                                    • Package Receiving Service
                                                    • Pet Park
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Pre-qualified Renter's Insurance Available
                                                    • Short Term Lease Available
                                                    • Valet Trash Service
                                                    • Weight Machines
                                                    • Wi-Fi at Pool and Clubhouse
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                                                    Leasing

                                                    Plenty to Discover...You want modern, abundant living. Something that tailors to your specific lifestyle needs while catering to your taste for life s finer things. Call it inspiration. Call it convenience. Call it comfort. We prefer to call it a world of possibilities ready to be discovered.Discover Glenmoor Oaks.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Pegasus Residential

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 606 number of votes by renters, Glenmoor Oaks Apartments is currently rated 4.5 out of 5 stars.
                                                    Glenmoor Oaks Apartments is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Glenmoor Oaks Apartments is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Glenmoor Oaks Apartments is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Glenmoor Oaks Apartments is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Glenmoor Oaks Apartments is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Glenmoor Oaks Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 97.561% of their community reviews in the past year.
                                                    Managers have replied within 4.17 days to their community reviews in the past year.
                                                    Pegasus Residential
                                                    Dogs Allowed
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Cats Allowed
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 for the 1st pet, $200 for the 2nd pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $35 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Apply within 48 hours of touring and receive 1/2 off your first full months' rent!

                                                    Contact Property

                                                    Glenmoor Oaks Apartments

                                                    July 2024

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                                                    Glenmoor Oaks Apartments is a 609 - 1,374 sq. ft. apartment in Moseley in zip code 23120. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,399. Nearby cities include Midlothian, Chesterfield, Bon Air, North Chesterfield, and Chester.

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