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Arboretum Place Apartments

201 Arboretum Way, Newport News, VA 23602
201 Arboretum Way, Newport News, VA 23602

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Arboretum Place Apartments

201 Arboretum Way

Newport News, VA 23602

 
 
 
 
 
 

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Ratings & Reviews (49 Reviews)

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Ashleigh_B230 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2020
Where do I start?!?!? DO NOT MOVE HERE!!!!!!! The water heaters are constantly bursting & all they do is patch them up & wait for the next call from a resident with water damage. My apt was condemned because of water damage back in November &… See More
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Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/23/2019
The first year was good. Minor issues that were taken care of. However the manager doesn't seem to care. She never wants to speak with you directly. You have to speak with her staff. The best thing about the complex is maintenance. They do the best… See More
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Resident 2014 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/26/2018
Initially, I loved living in this neighborhood. Things began to change when the population changed. My neighbors and I have complained about loud noises coming from other apartments. I've been told that there has been several complaints about marijuana smoking on the premises, some instances involving… See More
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Arboretum Place Apartments Manager

09/26/2018

Dear Anonymous, I am sorry that your love of this neighborhood has changed.The staff work hard to deliver personable customer service to all residents and guests. All noise complaints that are received in the office via phone, in person or email get reviewed once we have all information to address. Marijuana issues are immediately addressed by involving our courtesy officer, police and managing the issue through the appropriate steps per our legal team. We apologize that you are unable to retrieve packages but we do have to close the office at times for training, touring prospects and sometimes when we have community events for our two communities. We are open 7 days a week to retrieve your packages. Please, come and speak with manager so we can work as a team to keep our community safe, fun and a place that you love to live.

Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/03/2018
When it comes to this apartment it went from a 5 star to a 2 star. The company want but quality part to fix the apartment. When you get on the bad side of the leasing office they screw you over royaly. customer service is nice… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/22/2017
If you like air conditioning or working modern appliances then do NOT move here! The maintenance guys are so nice but they don't actually fix ANYTHING! It's 1:30 in the morning and it's 82 degrees in my apartment! The freezer has been on and off for… See More
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Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/04/2017
I am getting my bang for my buck. At 1st I had an issue with an office member, who isn't there anymore, but to be honest it really was my fault. I see what the office staff deals with & I know I could NEVER do… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/03/2017
I live at the senior community and this is our office as well. I have enjoyed living here. The residents can be a little nosy. The maintenance is good. They fix things when needed and they are friendly. The office is also really easy to work… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/14/2017
I moved into Arboretum place as a student because I thought it would be affordable. Turns out they bumped the price when I came in to sign papers the next day, and there are constant extra fees that they are not up front or clear about.… See More
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jmartin8807 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/19/2016
We lived in arboretum about 7 years ago and have since moved back. We moved out the first time and bought a house and now after selling the house we are back while we continue a new house search. The new management has been excellent. The… See More
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snmoore84 • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2016
I love it here! The staff is always so friendly and welcoming. They're soooooo understanding and easy to work with. The grounds upkeep is beyond amazing (they keep the place looking fancy). The pool is always clean and maintained. Maintenance has a very quick response/turn around… See More
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Leanne Beard • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/16/2016
I looked on this website before moving in and read the ratings. Some said there were car break ins and the maintenance only did band aid fixes but it's not true at all. The car break ins were happening at multiple neighborhoods by a group of… See More
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Resident 2011 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/03/2015
I recently moved from Arboretum Place after living there for 4 yrs. The previous owners and maintenence people were horrible. After change of ownership about 1 1/2 yrs ago, I saw drastic improvements. Now maintenance has a quick response time as well as actually fix the… See More
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Resident 2008 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/08/2015
I love this apartment community. The grounds are very pretty and the pool is always relaxing. Management is very nice See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/02/2015
Everything seems to be fine. Unfortunately, it does seem like every little thing seemed to be "band aid fixed". But nothing incredibly major, just a few annoyances here and there such as, the outlets (not the covers) are installed upside down, some outlets on the top… See More
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riffledl • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/01/2015
I moved to Newport News from Ohio in August of 2014. Finding the Arboretum Way Apartments was a relief. I have lived here since I moved to Virginia and love it. The apartment complex is very clean and safe. I haven't had any problems and the… See More
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dburroughs • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/19/2015
I have lived in these apartments for 8 months and have no issues. I have reported several maintenance issues and all have been repaired in a professional and timely manner. My neighbors are normal. I live in the bottom floor so from time to time I… See More
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NeverNneverKnow • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/25/2013
Coming there was one of the biggest headaches in my life. The ladies at the office HATE if you come in there to ask them for anything and that's if you are actually luck enough to catch the office with out the "we will be back"… See More
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conley2013 • Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/01/2013
The maintenance people do not do the work that needs to be done. They come in check out the problem and say they found nothing wrong with it or they don't get the correct information from the office of the problem. They have to be called… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/06/2012
This place is a total nightmare! At first it seemed it was nice and everyone in the office was friendly. Once moved in everything changed. The bills and rent is ridiculous expensive. We pay more then we would pay on a mortage right now. The utilitity… See More
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gearhead2610 • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/26/2012
We currently live at Arboretum, as every other review states maintenance and management are absurd. Every item is a "band-aid" fix never fixed correctly. We also had our vehicle towed by Midatlantic Towing & Recovery while we were unloading furniture, again management did nothing about it… See More
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CandiDrop • Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/10/2012
When we went they sold us a dream. Everything looked nice and was in a central location. After moving in we found lots of problems with the place but neither the office or maintnace would come to fix them or care that there was any problems.… See More
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Prospective Resident Visited 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/03/2012
When I went to go visit the apartments were nice. They seem like they are never in the office and the girl said kept saying how she doesn't like her job See More
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Resident 2008 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/27/2012
i am laughing over here... i have lived here for almost 4 years.. NEVER have i ever seen or heard of any crime! the drive by thing cracks me up.. i was here during this past christmas.. no murders here.. please do look up http://www.spotcrime.com/va/newport news… See More
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Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/13/2012
If you're prepared to be murdered by your neighbors or if you're ready to come home and see that you're family has been murdered, then move into this hellhole. Look at the crime statistics for the area. Go ahead, take this address: 201 Arboretum Way Newport… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2012
Your maintenance problems will not get fixed, they just give you excuses. The neighborhood keeps getting more and more ------. within the last 2 months there have been 2 drive bys. If you have an issue and need to call the office, do not expect them… See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Washer and Dryer Connections

Parking

  • Garage

General

  • BBQ and Picnic Area
  • Balcony or Patio
  • Central Heat and Air
  • Clubhouse
  • Fitness Center
  • Fountain
  • Fully Equipped Kitchens
  • Go Green with HRT Transit
  • Low to Middle Income Options
  • National Relocation Program
  • On-Site Maintenance
  • Online Resident Services
  • Playground
  • Pool
  • Pre-qualified Renter's Insurance Available
  • Premium Fixtures or Hardware
  • Security Deposit Alternative Available
  • Short Term Lease Available
  • Spacious Floor Plans
  • Stainless Steel Appliances
  • Walk In Closets

Pets

  • Dogs Allowed
    Restrictions: Dogs considered to have aggressive tendencies: German Shepherd, Anatolian Shepherd, American Pit Bull Terrier, American Bull Dog, Staffordshire Bull Terrier, American Staffordshire Terrier, Rottweiler, Bullmastiff, Akita, Chow Chow, Wolf-Dogs and Wolf Hybrids, Doberman (full), Airedale. Additionally, mixed breeds of these dogs are also restricted. This list should not be considered all inclusive. Please remember some breeds have nicknames and most have variations of their breed.
  • Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    700

  • Available
    Avail.

    N/A

  • Model

    MAGNOLIA

2 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    850

  • Available
    Avail.

    N/A

  • Model

    WILLOW

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,000

  • Available
    Avail.

    N/A

  • Model

    CEDAR

  • Price
    Price

    N/A

  • SQ. FT.

    1,025

  • Available
    Avail.

    N/A

  • Model

    MAPLE

  • Price
    Price

    $1,155

  • SQ. FT.

    1,100

  • Available
    Avail.

    1 Units

  • Model

    DOGWOOD

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,200

  • Available
    Avail.

    N/A

  • Model

    SYCAMORE

  • Price
    Price

    N/A

  • SQ. FT.

    1,250

  • Available
    Avail.

    N/A

  • Model

    POPLAR

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
Highmark Residential
VIEW 251 COMMUNITIES

Affordable Living Located in the heart of Newport News, VA, Arboretum Place Apartments offers spacious one, two and three-bedroom apartment homes. Other amenities include ample cabinet space in all-electric kitchens, generous walk-in closets, washer and dryer and/or connections in all apartment homes. With gorgeous landscaping, amenities for every lifestyle, 5-Star customer service, and easy access to Patrick Henry Mall, Interstate 64, Tech Center Marketplace, City Center, Northrop Grumman, Ft. Eustis, and Christopher Newport University. You'll find coming home, nestled in a serene side street of the Oyster Point District, is the best part of your day.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 10:00 AM - 06:00 PM
  • Saturday: Closed

Questions & Answers

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Frequently Asked

What are noise levels like at Arboretum Place Apartments?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Arboretum Place Apartments?
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is Arboretum Place Apartments?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

Who manages Arboretum Place Apartments?
Highmark Residential, LLC

What is the pet policy at Arboretum Place Apartments?
Dogs Allowed
Restrictions: Dogs considered to have aggressive tendencies: German Shepherd, Anatolian Shepherd, American Pit Bull Terrier, American Bull Dog, Staffordshire Bull Terrier, American Staffordshire Terrier, Rottweiler, Bullmastiff, Akita, Chow Chow, Wolf-Dogs and Wolf Hybrids, Doberman (full), Airedale. Additionally, mixed breeds of these dogs are also restricted. This list should not be considered all inclusive. Please remember some breeds have nicknames and most have variations of their breed.
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


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Arboretum Place Apartments is a 700 - 1,250 sqft apartment in Newport News in zip code 23602. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,155. Nearby cities include Yorktown, Poquoson, Hampton, Carrollton, and Smithfield. 23606, 23608, 27539, 23508, and 23693 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

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Arboretum Place Apartments

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Management Photos (24)

  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 10/08/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 10/08/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 10/08/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 10/08/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 10/08/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 07/31/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 11/12/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 11/12/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 11/12/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 11/12/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 11/12/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 11/12/2020) Image of Arboretum Place Apartments in Newport News, VA
  • (Manager photo uploaded on 11/12/2020) Image of Arboretum Place Apartments in Newport News, VA

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