C-

Compass @ City Center

502 Waters Edge Drive, Newport News, VA 23606
502 Waters Edge Drive, Newport News, VA 23606

Contact Property

502 Waters Edge Drive

Newport News, VA 23606

 800-625-7702
 
 
 
 
 
 

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Ratings & Reviews (227 Reviews)

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Resident 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/06/2021
I do not recommend compass apartments. Our piggy bank was taken out of our apartment. Once we complained to the leasing office the worker that took it came and brought it back to us. We will not be renewing our lease after this incident. See More
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Resident 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/31/2020
I really love it here so much feel very safe and I would recommend family and friends here this place is very clean and it really reach my needs so much I appreciate it being here so much I love it I love it See More
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Angela_O142 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/10/2020
Best Place Ever! Staff is very Friendly. Maintenance is great and on time. Amenities are tops. Great place for singles and families. Close to restaurants, shopping, entertainment, transportation, and interstate. See More
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James_C234 • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/18/2019
I love this community because I just moved here 1 Aug and it has been great especially the new renovations to the apartments. I feel fortunate that I was allowed to move into them. Moving from a 4 bedroom home, I thought I would be "cramped"… See More
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Compass @ City Center Manager

10/22/2019

Thank you so much James, for writing about your experiences here at Compass at City Center. We are so excited about all the changes that have taken place over the past year. Our state of the art fitness center and brand new clubhouse will be opening soon.

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/07/2019
I love the location and I love the apartment community. The only issue I have is that I did not get the apartment I wanted as there was a last minute issue that really was not an issue at all. Other than that I have no… See More
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Compass @ City Center Manager

10/07/2019

Thank you so much for taking the time to write about your experience so far here at Compass at City Center. We do have a transfer policy and we would love to get you into the apartment that was your first choice. There is no charge if you are at the end of your lease term. Please let us know if there is anything we can assist you with in the future - Team Compass at City Center

 ohgirl36 137717vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2019
Still here after almost 5 years and it's still great! We have awesome staff andmaintenance and many changes in a year. Looking forward to seeing the new Clubhouse come up! The addition of the Salty Paws pet wash is absolutely adorable! See More
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Compass @ City Center Manager

03/27/2019

Thank you so much for taking the time to write about your excellent experiences here at Compass at City Center. We are so thankful to have long term great residents like you! We hope to continue to provide you with 5 star excellent service. - Melissa

Former Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/13/2019
We had a horrible experience with Compass. While we lived there we had a constant cockroach problem. Even after we reported the problem and they sent in an exterminator, the cockroaches returned a few weeks later. When we moved out, they charged us over $1000 beyond… See More
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Compass @ City Center Manager

10/07/2019

I do apologize that you had issues during your residency at Compass at City Center. We strive to provide 5 star service and I do apologize that we did not meet those standards with you. Can you please reach me directly so that I can address these issues? [email protected]

Resident 1999 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/03/2019
Ive lived here for a good while and seen many improvements over the years. The one thing that has remained constant is the wonderful customer focused staff that will listen and take care of tenants issues and solve them right away. Its a great place to… See More
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Compass @ City Center Manager

04/11/2019

We are so happy to have long term residents like you that cab see first hand the amazing changes that we have made and are continue to make. Our staff always strives to provide the best customer service. Thank you for taking the time to write about your experiences here at Compass at City Center - Team Compass

Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/15/2019
Location is ideal. Very close to shopping, interstate, parks and grocery stores! Price is great for the city. April in the office is friendly and helpful. Very nice pool!! Great area to go for walks and take your dogs to the doggie park. Nice clean updated… See More
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Compass @ City Center Manager

03/27/2019

Thank you so much for taking the time to write about your 5 star service at Compass at City Center. We are so excited for the grand opening of Salty Paws pet spa. Be on the lookout for the upcoming date. - Melissa

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/30/2018
i have a bad experience with this apatment complexe at this moment my central air was broken for one month and it not yet fixed people smoke weed on the front of the building snakes roaches and raccoons everywhere very disapointed See More
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lilronniegrl • Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/26/2018
I looked at this community and they have so many options to choose from. You can have a fireplace, and/or a sunroom in your apartment. I like the 2 bedroom with the fireplace and sunroom. The apartments are updated and they are walking distance to City… See More
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Lsmith792018 • Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/15/2018
I am new to the area and recently toured this community. I immediately fell in love with the location and all the amenities they have to offer. I told them I was looking for a renovated two bedroom apartment. The young lady in the office showed… See More
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MichelleD. • Former Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/05/2018
Waypoint at city center had awesome office staff. Very friendly maintance staff that seem to care about their jobs. There is Convenient Shopping nearby at city center, Restruants, and pretty much anything else that you need is nearby . See More
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odugal622 • Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/03/2018
I love the location!! My bf and I spend a lot of time in City Center, so knowing that I can walk right across the street and be home is a selling point! The apartments are spacious, and has everything I want!! See More
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Renee Jean • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/02/2018
I love my home and my neighbors are great too! The office staff has been amazing from my day one, always smiling and helpful. I would highly recommend it to anyone looking for an awesome place to live. See More
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B.f12345 • Former Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/30/2018
IF YOU ENJOY DRUG DEALERS, RUDE STAFF, AND DOMESTIC VIOLENCE LIVE HERE. This is without a doubt THE WORST apartment complex I have ever lived in! The staff was super nice when we first came to look at the complex and talk about leasing, but as… See More
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Compass @ City Center Manager

02/09/2018

Thank you for taking the time to leave feedback on our community. Our resident's happiness is our number one priority, so we are very disappointed to read of your experience with us. Your level of satisfaction is certainly not acceptable. This is not a typical experience our residents have. We sure do not want you leaving without addressing the issues you mentioned. If you would like to contact us to discuss further, please give us a call at 757-596-1662 or email Melissa at [email protected] at any time.

matt2wild • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/27/2017
Great location for the price. The grounds are well kept and there are multiple places to host BBQs. The staff is very friendly and helpful. Maintenence could be better but I've only needed them once so it could have been a one time issue with following… See More
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Jromekeg • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/30/2016
I love living in this place. I especially like those gorgeous girls at the mail office, April, Travis, Melissa & Jamie!!! They are the friendliest, most accommodating and Drop Dead Gorgeous girls ever to be located in one place!!! I also enjoy the quiet and very… See More
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Resident4389k • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/29/2016
I have been living in this apartment complex for half a year and just renewed my lease. The complex is great, it is well kept and very pretty. The apartments are spacious with lots of storage space. The management has been responsive to all my requests… See More
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Prospective Resident Visited 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/21/2016
I like the space of the apartments, but I do not like the outside bugs getting into the apartments, even though a exterminator was sent out, it didn't do any good if he is only allowed to treat the kitchen and both bathrooms only. The outside… See More
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Compass @ City Center Manager

07/21/2016

Hello, Thank you for your updated review here and on Google+. Again, we apologize for any concerns and appreciate your feedback. The property manager can be directly reached at [email protected] in order to arrange a one-on-one discussion of your concerns and suggestions. Thank you, The Waypoint at City Center Team

 Verified Resident 233267vrp 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/06/2016
Location is nice. Staff are friendly although sometimes difficult to get in touch with. My first floor apartment is backed up to the trail and Jefferson Ave so it can be noisy at times. Kitchen needs to be updated. Nice place all in all though. See More
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Compass @ City Center Manager

06/06/2016

Hello, Thanks for your update! We're glad you enjoy your home, and if you ever have any questions, please don't hesitate to get in touch with the front office. Best regards, The Waypoint at City Center Team

 Verified Resident 240810vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/26/2016
It's ok but the pay is not worth the appt. has a few upgrades but not guaranteed in every appt or better finish on the cabnets. Staff is friendly but never answers the phone. The gym needs a serious upgrade its too small and it's always… See More
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Compass @ City Center Manager

05/27/2016

Hello, Thank you for your feedback, and we apologize for any inconveniences you feel you've experienced on the property. Regarding your concerns, the property manager can be directly reached at [email protected] if you would like to further discuss. Regards, The Waypoint at City Center Team

 Verified Resident 240609vrp 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/25/2016
The office staff is very nice and helpful as well as the maintenance unit. Its generally a nice place to live; however, there are concerns regarding the cleanliness of the inside of some of the buildings and recent car thefts and break ins... See More
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Compass @ City Center Manager

05/26/2016

Hello, Thank you for your review. We thank you for your compliments on the team, and regarding your concerns with cleanliness and safety--two of our top priorities--please directly contact the property manager at [email protected] From here, a one-on-one appointment can be arranged to sit and discuss. Thank you, The Waypoint at City Center Team

 Verified Resident 211197vrp 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/17/2016
The community is a good one. I was looking for a place in the area near Oyster Point City Center and this was the best option with respect to price, location, and ease of move-in. The expectations of other complexes were ridiculous, but I haven't found… See More
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Compass @ City Center Manager

05/17/2016

Hello, Thank you for sharing and updating your experience. We're glad to hear that you continue to enjoy your home, and as always, if you ever have any questions or concerns, please don't hesitate to contact the front office. Best regards, The Waypoint at City Center Team

 Verified Resident 236256vrp 2009 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/09/2016
Location is ideal. Very close to shopping, interstate, parks and grocery stores! Price is good. Office staff is friendly and helpful. Very large pool!! Great area to go for walks. Has park for dogs which is nice and separate from kid's park. Clean surroundings. See More
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Compass @ City Center Manager

05/09/2016

Hello, Thank you so much for taking the time to leave a review! We are happy to read you love your home: the convenient location, the amenities, and the grounds. We also thank you for your compliments on our team! If you ever have any questions or concerns, please don't hesitate to contact the front office. Best regards, The Waypoint at City Center Team

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
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Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Washer/Dryer

Parking

  • Free Parking

General

  • 24-Hour Emergency Maintenance
  • Amazon Package Lockers
  • Balcony, Patio or Sunroom
  • Ceiling Fans Available in Sunroom Homes
  • Dog Spa
  • Fitness Center
  • Modern Cabinetry and Granite Like Countertops
  • One, Two and Three Bedroom Apartments
  • Online Resident Portal with Rent Payment
  • Paved Walking and Jogging Trail
  • Playground
  • Plush Carpet in Bedrooms
  • Pool
  • Poolside Outdoor BBQ and Dining Areas
  • Preferred Employer Program
  • RPP Military Housing Accepted
  • Renovated Apartments
  • Resident Lounge and Spacious Clubhouse
  • Separate Informal Dining Area
  • Stainless Steel Appliances
  • Sundeck
  • Unleased Bark Park with Agility Equipment
  • Valet Trash Service
  • Vinyl Plank Flooring in Select Apartments
  • Walk In Closets
  • Wellbeats Virtual Fitness Classes
  • Wood burning Fireplace

Pets

  • Dogs Allowed
    Fee: $300
    Rent: $30
    Restrictions: No weight or breed restrictions.
    Pet Limit: 2
    Comments: Pets love our Salty Paw Pet Spa and Bark Park. $30 per month for one pet. The fee is $500 and $50 monthly for two pets.
  • Cats Allowed
    Fee: $300
    Rent: $30
    Restrictions: No weight or breed restrictions.
    Pet Limit: 2
    Comments: Pets love our Salty Paw Pet Spa and Bark Park. $30 per month for one pet. The fee is $500 and $50 monthly for two pets.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    792

  • Available
    Avail.

    N/A

  • Model

    Calypso

  • Price
    Price

    $1,250 - $1,265

  • SQ. FT.

    732

  • Available
    Avail.

    3 Units

  • Model

    Odyssey

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,470 - $1,485

  • SQ. FT.

    1,040

  • Available
    Avail.

    3 Units

  • Model

    Orion

  • Price
    Price

    $1,510 - $1,525

  • SQ. FT.

    1,120

  • Available
    Avail.

    3 Units

  • Model

    Voyager

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,264

  • Available
    Avail.

    N/A

  • Model

    Skipper

  • Price
    Price

    $1,690

  • SQ. FT.

    1,184

  • Available
    Avail.

    1 Units

  • Model

    Journey

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
Drucker & Falk
VIEW 100 COMMUNITIES

Want to live your best life near Newport News' most exciting new lifestyle communities. Come see us at Compass at City Center, strategically positioned near City Center, Port Warwick and The Marketplace at Tech Center. And with nearby accessibility to I-64, Compass at City Center is your True North: from your new apartment, you’ll be everywhere you want and need to be, from trendy shops and delicious eateries to sought-after centers of employment. Or stay at home and unwind at the swimming pool, enjoy a game of tennis or a jog on our paved trails. We welcome all dogs and have a bark park and trail for their enjoyment and yours. We have“like-new” renovated apartments available and some have balconies and sunrooms. Close to Newport New shopping, dining and entertainment and employment, Compass at City Center has the perfect home waiting for you! Call us today.

Go to Property Website

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at Compass @ City Center?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Compass @ City Center?
The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is Compass @ City Center?
The community is rated 3.7/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.7/5 stars, which is considered being very effective on average.

Who manages Compass @ City Center?
DF Apartments

What is the pet policy at Compass @ City Center?
Dogs Allowed
Fee: $300
Rent: $30
Restrictions: No weight or breed restrictions.
Pet Limit: 2
Comments: Pets love our Salty Paw Pet Spa and Bark Park. $30 per month for one pet. The fee is $500 and $50 monthly for two pets.
Cats Allowed
Fee: $300
Rent: $30
Restrictions: No weight or breed restrictions.
Pet Limit: 2
Comments: Pets love our Salty Paw Pet Spa and Bark Park. $30 per month for one pet. The fee is $500 and $50 monthly for two pets.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Compass @ City Center Gallery

Manager Uploaded Photos
Floor Plans

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Compass @ City Center is a 732 - 1,264 sqft apartment in Newport News in zip code 23606. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,250 - $1,690. Nearby cities include Yorktown, Poquoson, Hampton, Carrollton, and Smithfield. 27539, 23601, 23602, 23693, and 23605 are nearby zip codes.

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  • Model

MOVE-IN SPECIAL

Compass @ City Center

Provided by Property Management

Management Photos (36)

  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 02/22/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/11/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/11/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/11/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/11/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/11/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 02/22/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 02/22/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/11/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 02/22/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 08/14/2020) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 02/22/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/11/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/19/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/19/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/19/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/19/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/19/2019) Image of Compass @ City Center in Newport News, VA
  • (Manager photo uploaded on 04/19/2019) Image of Compass @ City Center in Newport News, VA

Provided by Other Residents

Resident Photos (6)

  • (Resident photo uploaded on 08/07/2010) Image of Compass @ City Center in Newport News, VA
  • (Resident photo uploaded on 08/07/2010) Image of Compass @ City Center in Newport News, VA
  • (Resident photo uploaded on 07/27/2009) Image of Compass @ City Center in Newport News, VA
  • (Resident photo uploaded on 07/27/2009) Image of Compass @ City Center in Newport News, VA
  • (Resident photo uploaded on 07/27/2009) Image of Compass @ City Center in Newport News, VA
  • (Resident photo uploaded on 07/27/2009) Image of Compass @ City Center in Newport News, VA
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