Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Contact Property
Cottage Grove
614 Peninsula Drive
Newport News, VA 23605
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
We are glad to hear that our maintenance team is taking good care of you, and that you are comfortable in your new home & in the community. If you have any further maintenance requests, or questions at all, please don't hesitate to reach out to us. We are here for you whenever you need us! Thank you, Cottage Grove Apartments Team
Thank you for your review. We are glad to hear that you are settled into your new space with us! If you are having trouble with the landscaping, please visit us in the Leasing Office so that we can go over solutions with you. Thank you, Cottage Grove Apartments Team
Thank you for the great review! We're so glad to hear that you are loving life at Cottage Grove, and we hope you continue to for years to come. If there is ever anything we can do for you, please reach out to us in the Leasing Office. Thank you, Cottage Grove Team
Ross Companies takes your comments and reviews very seriously. We are so glad that you enjoyed your stay at Cottage Grove Apartments, and are sorry to hear that you were experiencing issues with security and updated amenities. We want to make this right, if you can come to the Leasing Office to see what can be done moving forward. You can also email me at [email protected] if you need further assistance. Thank you!
Thank you for the great review! We love reading reviews like this one because it lets us know we're doing our jobs right. Its wonderful that you are getting along with your neighbors, and that our on-site teams have been so helpful to you. If you ever need anything in the future, please don't hesitate to reach out to us! Thank you, Cottage Grove Team
We're glad to hear that your move went smoothly and that you are happy in your new apartment. If there is anything we can do to help you with storage ideas or any other concerns you have, please don't hesitate to reach out to us in the Leasing Office! Thank you, Cottage Grove Team
Thank you for the great review! We're happy to hear that you are loving life in your new apartment, and that you are stress free! If there is ever anything we can help you with, please don't hesitate to reach out. Thank you, Cottage Grove Team
Its wonderful to hear that you are meeting your neighbors and getting to know our community! We are a family here at Cottage Grove, and we want to do all that we can to make you feel at home! If you ever have questions or concerns, please reach visit us in the Leasing Office. Thank you, Cottage Grove Team
Thank you for the great review! We're so glad you are loving life in our community at Cottage Grove, and that you're able to take advantage of the local shopping hubs. If we can ever help you with anything in the future, please visit us in the Leasing Office. Thank you, Cottage Grove Team
Thank you for taking the time to review our apartment community.We are so happy to hear that your tour and move in process went smoothly, and that our Leasing Staff was able to answer all of your questions. If you should ever have questions or concerns in the future, please visit us in the Leasing Office so that we can best assist you! Thank you, Cottage Grove Apartments Team.
Thank you for the review, we love Clarissa too! We're so glad she was able to help you through your entire process of application and moving in. If you need anything in the future maintenance or otherwise, please don't hesitate to reach out to us in the Leasing Office. Thank you, Cottage Grove Team
Its great to hear that your move in process went so smoothly, and that our leasing team was so helpful to you! If you ever want to switch apartments or have maintenance questions, please don't hesitate to reach out to us. Thank you, Cottage Grove Team
We're glad to hear that in the time you've lived in our community, everything has been lovely and comfortable for you. If you ever have an issue,maintenance request, or questions, you can always visit us in the Leasing Office and we will do our best to assist you. We look forward to seeing you! Thank you, Cottage Grove Apartments Team
Thank you for the great review, we love Clarissa too! We're so happy to hear everything went well with your application and move in process. If you need anything in the future, you can always find us in the Leasing Office. Thank you, Cottage Grove Team
Thank you for the great review! We're happy to hear that you're loving life in your new apartment in our community. Thank you, Cottage Grove Team
We're happy to hear you love the area and your apartment, and that you are getting along wit everyone in the neighborhood. If you ever need anything or have questions, please don't hesitate to visit us in the Leasing Office. Thank you, Cottage Grove Team
We're glad to hear you have settled into our community with ease, and that your friends decided to join as well! We love knowing that we did all we could to make the transition into your new life wonderful. If you need anything or have questions in the future, please come visit us in the Leasing Office. Thank you, Cottage Grove Team
It is lovely to hear that you are safe, comfortable, and settled in to your new home with us. If you you would like to refer someone to live in our community as well, please don't hesitate to do so by visiting us in the Leasing Office. We hope to hear from you soon! Thank you, Cottage Grove Apartments Team
We're glad to hear our Leasing and Maintenance teams have been so helpful to you since you've moved in, and that you are loving your new apartment. If you need anything or have questions, you can visit us in the Leasing Office at any time. Thank you, Cottage Grove Team
Thank you for the kind words, we love Mr. Shorty as well! He has been a part of our team for a long time and we couldn't do it without him! If you ever need something in the future or have maintenance questions, please don't hesitate to reach out to us! Thank you, Cottage Grove Team
If you are having concerns with maintenance, please reach out to us so we can have our maintenance team investigate asap! You can submit maintenance tickets online, email us, or come visit us in the office at your earliest convenience. We will do our best to resolve all of your tickets as quickly as possible. Thank you, Cottage Grove Team
Thank you for the great review! We're so happy to hear that you are loving life in our community at Cottage Grove, and that you are getting all the help you need from our on -site teams. If you need anything, please don't hesitate to visit us in the Leasing Office! Thank you, Cottage Grove Team
$780
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Studio
$856
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1 Bedroom
$940
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N/A
2 Bedrooms
Virtual touring and by appointment, self-guided touring is available. Welcome to Newport News, Virginia, a perfect location for fun in the sun and fantastic apartment home living! If you are searching for an affordable apartment near the water and in close proximity to everything you want and need, then look no further than Cottage Grove. Our community is located in a prime locale near great restaurants, shopping, entertainment, military base, shipyard, and hospitals. With easy access to Interstates 64, 664, and local highways, getting around will be a breeze.
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Contact Property
Cottage Grove
614 Peninsula Drive
Newport News, VA 23605