| Number of reviews in the past 365 days | N/A |
| Percentage of reviews responded to | N/A |
| Average time to respond to reviews | N/A |
Cottage Grove
614 Peninsula Drive, Newport News, VA 23605
614 Peninsula Drive, Newport News, VA 23605
Floor Plans
- $780
- $856
- $940
Contact Property
Cottage Grove
614 Peninsula Drive
Newport News, VA 23605
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (151 Reviews)
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Resident • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/29/2019
If I could give this place zero or even negative stars I would. The staff are unprofessional and act as if you're bothering them when you call about anything. Maintenance always does a half assed job. Nodra Yohonis, who is over top all of them in… See More
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Former Resident • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/22/2019
This community is very poor when it comes down to the facts.. I wouldn't advise no one and I mean no one to move here especially when it comes down to the pest problem!!! There are cockroaches here and the living conditions are horrible I will… See More
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Verified Resident 652064 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/12/2019
Beautiful place to live, very quiet and peaceful. Very clean and friendly management staff. Response to your issues are always professional and prompt. I would recommend Cottage Grove to my friends and family. See More
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Verified Resident 570100 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/10/2019
Dont move here you will be upset and wasting your money like I Dont move here you will be upset and wasting your money like I am Dont move here you will be upset and wasting your money like I amDont move here you will be… See More
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Cottage Grove Manager
11/13/2018
We are glad to hear that our maintenance team is taking good care of you, and that you are comfortable in your new home & in the community. If you have any further maintenance requests, or questions at all, please don't hesitate to reach out to us. We are here for you whenever you need us! Thank you, Cottage Grove Apartments Team
Verified Resident 497111 • vrp • 2014 - 2019
Rating Breakdown
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Maintenance
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Office Staff
06/08/2019
So very thankful and blessed to have a home to go home to, where the Office Personnel and the Maintenance Staff provide excellent service in handling all of the Work Orders, and taking care of any issues that need attention. See More
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Cottage Grove Manager
06/07/2018
Thank you for your review. We are glad to hear that you are settled into your new space with us! If you are having trouble with the landscaping, please visit us in the Leasing Office so that we can go over solutions with you. Thank you, Cottage Grove Apartments Team
Verified Resident 649038 • vrp • 2015 - 2019
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/05/2019
Been living here 4 yrs now I personally like living here, I've had no issues. Here it's peaceful, neighbors are good. Overall a great place to call home. Now please keep in mind, I can only share my experience living here See More
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Cottage Grove Manager
06/06/2019
Thank you for the great review! We're so glad to hear that you are loving life at Cottage Grove, and we hope you continue to for years to come. If there is ever anything we can do for you, please reach out to us in the Leasing Office. Thank you, Cottage Grove Team
Verified Resident 393922 • vrp • 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/21/2019
The office staff gets to the problems immediately. They keep up the lawns very nice. I enjoy the neighbors in my neighborhood. Their is not a lot of noise. Just concern about the speed limit people do going fast around the curbs. I had my car… See More
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Cottage Grove Manager
09/25/2017
Ross Companies takes your comments and reviews very seriously. We are so glad that you enjoyed your stay at Cottage Grove Apartments, and are sorry to hear that you were experiencing issues with security and updated amenities. We want to make this right, if you can come to the Leasing Office to see what can be done moving forward. You can also email me at [email protected] if you need further assistance. Thank you!
Verified Resident 641904 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/17/2019
Affordable apartments with quiet neighbors. Office staff and maintenance staff very personable and polite. All I can say really is this is a humble community worth the time to check out and you are missing out if you don't. I looked at 5 or 6 other… See More
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Cottage Grove Manager
05/20/2019
Thank you for the great review! We love reading reviews like this one because it lets us know we're doing our jobs right. Its wonderful that you are getting along with your neighbors, and that our on-site teams have been so helpful to you. If you ever need anything in the future, please don't hesitate to reach out to us! Thank you, Cottage Grove Team
Verified Resident 636124 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2019
I just moved in so it is still new but so far everything has been good. I just have to remember when they come and clean the streets so I can move my car. The only thing that I wish was for a little more storage… See More
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Cottage Grove Manager
05/07/2019
We're glad to hear that your move went smoothly and that you are happy in your new apartment. If there is anything we can do to help you with storage ideas or any other concerns you have, please don't hesitate to reach out to us in the Leasing Office! Thank you, Cottage Grove Team
Verified Resident 636043 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2019
It is a nice community just as any other it has its issues but nothing major or unresolvable. Perfect for a small family or single person. Close to most needs and usually quiet and affordable. I have not had amy problems that i can speak of… See More
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Cottage Grove Manager
05/08/2019
Thank you for the great review! We're happy to hear that you are loving life in your new apartment, and that you are stress free! If there is ever anything we can help you with, please don't hesitate to reach out. Thank you, Cottage Grove Team
Verified Resident 636042 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2019
Although I have only been there for five days I find that the neighbors keep their selves and quiet. One neighbor volunteered to help me move in a couple of items. And it's close to everything ie stores. See More
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Cottage Grove Manager
05/07/2019
Its wonderful to hear that you are meeting your neighbors and getting to know our community! We are a family here at Cottage Grove, and we want to do all that we can to make you feel at home! If you ever have questions or concerns, please reach visit us in the Leasing Office. Thank you, Cottage Grove Team
Verified Resident 631057 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/24/2019
I love living out Cottage Grove. I love that it is close to the interstates, Hampton, The Shipyard and Peninsula Town Center. I love that the apartment has a washer and dryer in it. I love the space. I love the central AC/Heat. Everything was great… See More
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Cottage Grove Manager
04/25/2019
Thank you for the great review! We're so glad you are loving life in our community at Cottage Grove, and that you're able to take advantage of the local shopping hubs. If we can ever help you with anything in the future, please visit us in the Leasing Office. Thank you, Cottage Grove Team
Verified Resident 456003 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/22/2019
The staff has always been helpful and friendly from the day that I initially viewed the apartment until now. My requests for maintenance are always put in as soon as I request them, and normally they show up at my apartment within an hour or so.… See More
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Cottage Grove Manager
02/21/2018
Thank you for taking the time to review our apartment community.We are so happy to hear that your tour and move in process went smoothly, and that our Leasing Staff was able to answer all of your questions. If you should ever have questions or concerns in the future, please visit us in the Leasing Office so that we can best assist you! Thank you, Cottage Grove Apartments Team.
Verified Resident 617725 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/17/2019
Staff is very nice. Friendly. However, there is little to be said after you move in. First, the unit they show you in no way represents the units for rent. Ask to see unit you will be assigned before committing to it. You get what you… See More
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Cottage Grove Manager
03/21/2019
Thank you for the review, we love Clarissa too! We're so glad she was able to help you through your entire process of application and moving in. If you need anything in the future maintenance or otherwise, please don't hesitate to reach out to us in the Leasing Office. Thank you, Cottage Grove Team
Verified Resident 625984 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/10/2019
It was very fast and very smooth process.. didn't have to wait long. It's smaller than what I though but that's not a big issue at all.. office staff very nice and there to answer questions! Made my welcome packet very easy to understand! I was… See More
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Cottage Grove Manager
04/11/2019
Its great to hear that your move in process went so smoothly, and that our leasing team was so helpful to you! If you ever want to switch apartments or have maintenance questions, please don't hesitate to reach out to us. Thank you, Cottage Grove Team
Verified Resident 590337 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/08/2019
I enjoy living here, no problem at this time. Very peaceful and quiet. Hope the summer months will be just as enjoyable as the winter. The only problem I have is making someone come up with too many characters See More
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Cottage Grove Manager
01/15/2019
We're glad to hear that in the time you've lived in our community, everything has been lovely and comfortable for you. If you ever have an issue,maintenance request, or questions, you can always visit us in the Leasing Office and we will do our best to assist you. We look forward to seeing you! Thank you, Cottage Grove Apartments Team
Verified Resident 622146 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/01/2019
Clarrisa help me and she did a wonder job. I was very satisfied with her customer service and her patience with me. I wanted an apartment close to the leasing office and she delivered. Thank you and great job See More
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Cottage Grove Manager
04/02/2019
Thank you for the great review, we love Clarissa too! We're so happy to hear everything went well with your application and move in process. If you need anything in the future, you can always find us in the Leasing Office. Thank you, Cottage Grove Team
Verified Resident 620026 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/26/2019
I love it it's beautiful kid friendly safe nice area....................................................... See More
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Cottage Grove Manager
03/27/2019
Thank you for the great review! We're happy to hear that you're loving life in your new apartment in our community. Thank you, Cottage Grove Team
Verified Resident 619965 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/26/2019
Great and cute apartment seems a little smaller then what they showed me. The neighborhood itself is small seems quiet and not very interactive which is a good thing for me. I love this area and my apartment See More
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Cottage Grove Manager
03/26/2019
We're happy to hear you love the area and your apartment, and that you are getting along wit everyone in the neighborhood. If you ever need anything or have questions, please don't hesitate to visit us in the Leasing Office. Thank you, Cottage Grove Team
Verified Resident 619778 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/25/2019
Cottage grove is a nice community! The move in process is very easy due to the wonderful assistance from the rental office. Not only do I live here now. My friend moved in the day after me and her process was easy going as well. My… See More
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Cottage Grove Manager
03/26/2019
We're glad to hear you have settled into our community with ease, and that your friends decided to join as well! We love knowing that we did all we could to make the transition into your new life wonderful. If you need anything or have questions in the future, please come visit us in the Leasing Office. Thank you, Cottage Grove Team
Verified Resident 561765 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/20/2019
My experience living at this community has been great! It is a very quite and loving community, good environment to raise a family which I love. I appreciate that it is not ratchet, but very peaceful, and the neighbors here are friendly and aren't nosy, everybody… See More
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Cottage Grove Manager
10/25/2018
It is lovely to hear that you are safe, comfortable, and settled in to your new home with us. If you you would like to refer someone to live in our community as well, please don't hesitate to do so by visiting us in the Leasing Office. We hope to hear from you soon! Thank you, Cottage Grove Apartments Team
Verified Resident 612458 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/06/2019
Nice & affordable, a lot of room for the price. I haven't had any problems living here so far. Maintenance is always quick and efficient. I can always get answers and help with any questions I have with the staff See More
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Cottage Grove Manager
03/07/2019
We're glad to hear our Leasing and Maintenance teams have been so helpful to you since you've moved in, and that you are loving your new apartment. If you need anything or have questions, you can visit us in the Leasing Office at any time. Thank you, Cottage Grove Team
Verified Resident 610197 • vrp • 2012 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/01/2019
I really like the maintenance staff, especially Mr. Shorty. He does his work to a tee and he very clean, courteous and if I have any problems, he will come back until the job is finish and cleans any mess. See More
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Cottage Grove Manager
03/04/2019
Thank you for the kind words, we love Mr. Shorty as well! He has been a part of our team for a long time and we couldn't do it without him! If you ever need something in the future or have maintenance questions, please don't hesitate to reach out to us! Thank you, Cottage Grove Team
Verified Resident 608387 • vrp • 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2019
Not a bad place to stay quite and affordable. Cons are poor maintenance, pest, everything is outdated needs renovations it's 2019 they are still in the 1900s the heat and a/c run allday because there is know insolation See More
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Cottage Grove Manager
02/25/2019
If you are having concerns with maintenance, please reach out to us so we can have our maintenance team investigate asap! You can submit maintenance tickets online, email us, or come visit us in the office at your earliest convenience. We will do our best to resolve all of your tickets as quickly as possible. Thank you, Cottage Grove Team
Verified Resident 560462 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/08/2019
Great office staff always friendly and available if I had the opportunity to renew the lease with cottage grove I would sign up immediately this place is a wonderfully place to live Very quote and clean See More
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Cottage Grove Manager
03/25/2019
Thank you for the great review! We're so happy to hear that you are loving life in our community at Cottage Grove, and that you are getting all the help you need from our on -site teams. If you need anything, please don't hesitate to visit us in the Leasing Office! Thank you, Cottage Grove Team
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Floor Plans & Pricing
Studio, 1 Bathroom
- PricePrice
$780
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
Studio
Contact Property
1 Bedrooms, 1 Bathroom
- PricePrice
$856
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
Contact Property
2 Bedrooms, 1 Bathroom
- PricePrice
$940
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Contact Property
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
Leasing:
Virtual touring and by appointment, self-guided touring is available. Welcome to Newport News, Virginia, a perfect location for fun in the sun and fantastic apartment home living! If you are searching for an affordable apartment near the water and in close proximity to everything you want and need, then look no further than Cottage Grove. Our community is located in a prime locale near great restaurants, shopping, entertainment, military base, shipyard, and hospitals. With easy access to Interstates 64, 664, and local highways, getting around will be a breeze.
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Frequently Asked
Who manages Cottage Grove?
South Oxford Management
South Oxford Management
What is the pet policy at Cottage Grove?
No pet policy available
No pet policy available
What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath
Cottage Grove Gallery
Resident Uploaded Photos
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Cottage Grove is an apartment in Newport News in zip code 23605. This community has a Studio - 2 bedroom, 1 bathroom, and is for rent for $780 - $940. Nearby cities include Yorktown, Poquoson, Hampton, Carrollton, and Smithfield. 23607, 23605, 23661, 23666, and 23601 are nearby zip codes.
