C-

Heritage Trace Apartments

168 Heritage Way #A, Newport News, VA 23602
168 Heritage Way #A, Newport News, VA 23602

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Heritage Trace Apartments

 
 
 
 
 
 

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Community epIQ Grade C-

Ratings & Reviews (52 Reviews)

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Resident 2020 Recommended

Updated 03/31/2020

Reviewed 03/31/2020

I love the new management Franklin Johnson. You can see a big difference from the old management Geller, they were terrible, by now I can refer people with out being embarrassed where I live . I love it here my family and friends visit all the… See More
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Resident 2017 - 2018 Not Recommended

Updated 07/24/2018

Reviewed 07/24/2018

This community absolutely is a NO go. The office is rude, the lady who is a district Jodie is worthless.... has no clue about Fair housing Laws but that will come around to BITE them, I will make sure of that, they talk like they are… See More
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[email protected] • Resident 2016 Recommended

Updated 11/09/2016

Reviewed 11/09/2016

I have lived here for over a year now and I love it. I was renewing my lease and they offered me a couple different things. I could get my carpet cleaned, update my bathroom or get an accent wall for free. They really made me… See More
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Resident 2015 Recommended

Updated 12/02/2015

Reviewed 12/02/2015

I moved into my apartment 2 months ago. I was told from other people that it's a new manager and she is really nice. This lady is so tough it's not even funny. She is the nicest person in the world until you try her. We… See More
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Resident 2014 - 2015 Not Recommended

Updated 06/11/2015

Reviewed 06/11/2015

I have lived here for 1 year and signed a 6 month lease just to get me through my job hunt. My apartment was suffered severe water damage from a unit above me while I was out of town and never received a call from the… See More
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nugett06 • Resident 2012 - 2015 Recommended

Updated 05/19/2015

Reviewed 05/19/2015

I've lived here for almost 3 years. I love it. They were recently bought by a new company and have all new employees. I've NEVER had any issues with bugs or rodents. Its quiet and no one bothers you. Maintenance issues are always handled timely. Great… See More
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armyman2014 • Resident 2014 - 2015 Not Recommended

Updated 01/25/2015

Reviewed 01/25/2015

To be honest I'm in the military do not move into these apartments is black stuff to come out the water time you turn it on, the bathtub hot water don't get hot and if you live downstairs on the bottom floor you going to hear… See More
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Resident 2014 Not Recommended

Updated 09/26/2014

Reviewed 09/26/2014

The owner is really rude. If you complain about a situation, she tells you that she's going to deal with it and never does as if you NEED to live there. The way she makes it seem before you lease is so welcoming but when you… See More
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minicooper21921 • Resident 2012 - 2013 Not Recommended

Updated 08/11/2014

Reviewed 08/11/2014

Bugs, bugs, bugs, bugs... Roaches... OMG!
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truth1981 • Resident 1999 - 2010 Not Recommended

Updated 10/01/2012

Reviewed 10/01/2012

HORRIBLE HORRIBLE HORRIBLE!!!! DID I SAY HORRIBLE RODENTS WITH RE EYES ALL OVER. I JUST HA MOVED IN AND WENT FOOD SHOPPING AND LEFT MY BAGS ON THE KITCHEN COUNTER TO CHANGE MY CLOTHES OMG WHY WAS MICE COMING FROM UNDER THE DISH WASHER. LISTEN I… See More
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jmf757 • Resident 2011 - 2012 Not Recommended

Updated 08/06/2012

Reviewed 08/06/2012

I have mixed emotions about the place. Yes there is a definite bug problem but since contacting the office, they have Pest Control here every Friday to spray & now we only see a stray 1 here & there. Maintenance is prompt, friendly, as well as… See More
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truth7777 • Resident 2012 Not Recommended

Updated 08/06/2012

Reviewed 08/06/2012

Yes this apartment has a huge roach problem and I keep my place clean and even bomb now and then. It is sad because I just moved in and its terribly hot outside. Maintenance has no clue on how to work on the AC. Even my… See More
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Resident 2012 Recommended

Updated 08/06/2012

Reviewed 08/06/2012

I love staying here at Heritage Trace. I see everyone saying they have a bug problem, well I have been here for years and have had no problems! Ofice staff are awesome and maintenance are prompt.
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Resident 2012 Not Recommended

Updated 07/05/2012

Reviewed 07/05/2012

I hate this place it's nothing but drama here. The parents let their kids run wild all day and the drug problem around here is terrible. I don' t care how clean you try to keep your apartment the roaches will still move in with you… See More
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Resident 2012 Not Recommended

Updated 05/18/2012

Reviewed 05/18/2012

Awful bug problem. WE didnt have problems with bed bugs but.. we had roaches. Also We heard gun shots 3 times while living here... AWFUL! Manager is super nice and mantenance is prompt but The bug problem doesnt go away. No matter how much they spray.… See More
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Mimi_254 • Resident 2012 Not Recommended

Updated 03/15/2012

Reviewed 03/15/2012

These apartments r horrible. I lived here with some friends in the 3 bedroom apartment n there r so many cochroaches its ridiculous. It does not matter how clean you are u will have cochroaches. however i was in the master bedroom with the bathroom n… See More
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Resident 2012 Not Recommended

Updated 03/01/2012

Reviewed 03/01/2012

I would not recommend anyone to move here. I paid this apartment complex $940 a month to have horrible customer service. The tennants leave the trash by the dumster even when it is empty. They dont pick up after their dogs and the managment staff is… See More
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Resident 2011 - 2012 Not Recommended

Updated 02/28/2012

Reviewed 02/28/2012

The Management Team at Heritage Trace cannot be trusted, whether they give you information in writing or not. Despite repeated requests to have breezeway lights repaired, they did nothing for 10 months - a full 2 months after break-ins occurred and their own paperwork promised such… See More
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Prospective Resident Visited 2011 Not Recommended

Updated 09/22/2011

Reviewed 09/22/2011

Beware this apt complex have bed bugs, you move in and end up loosing all your possesions, as of today I know people in this complex that live with their stuff in bags because they come and spray every week but do not get rid of… See More
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RidiculousH8 • Resident 2011 Not Recommended

Updated 09/13/2011

Reviewed 09/13/2011

I currently live here. This is a disaster, I have a 3 bedroom apt. and have had to prepare my apt Ffor bed bug "control" 6 times in the last 3 months.... Very Very stressful. They only give 1 days notice to remove everything from the… See More
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Resident 2011 Not Recommended

Updated 07/27/2011

Reviewed 07/27/2011

Recently the complex has been informed of bedbugs and roaches and has yet to be sprayed for treatment. We were informed like 2 months ago.And the process for preparing for spraying is basically you have to move all your ---- out as if you were moving… See More
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Resident 2010 Not Recommended

Updated 07/16/2011

Reviewed 07/16/2011

Heritage Trace is the epitome of RATCHET! Several apartments, scratch that, ALL of the apartments are INFESTED with roaches and bedbugs. I would not recommend this apartment complex to anyone. They charge WAY too much for the quality of the apartment. I was on the first… See More
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tmctnrice • Resident 2010 - 2011 Not Recommended

Updated 06/30/2011

Reviewed 06/30/2011

DO NOT MOVE HERE! I currently live here at Heritage Trace and am very unhappy. The management staff is very rude and disrespectful to their renters. The maintanence staff are ok, I still have stuff that needs to be fixed from move in. The kitchen is… See More
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Resident 2011 Not Recommended

Updated 04/07/2011

Reviewed 04/07/2011

I live here now only been here for a couple months.And i would not recommend you live here not because of the people who live here.But because of the Property Manager (stacey honey)she is really disrespectful to her residents.I dont know how she became the manager.but… See More
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Patty167 • Resident 2008 - 2009 Recommended

Updated 07/31/2010

Reviewed 07/31/2010

I lived there in 2008 and never had a problem I loved it especially the patio was very big I used to open the patio doors when it rained and had the breeze come in the apt. Management was nice. Hot water last forever I loved… See More
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Features & Amenities

General

  • ADA Grab Bars

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $694 - $699

  • SQ. FT.

    805

  • Available
    Avail.

    5 Units

  • Model

    THE YORK

2 Bedrooms, 1.5 Bathrooms

  • Price

    $799

  • SQ. FT.

    946

  • Available
    Avail.

    5 Units

  • Model

    THE MERRIMAC

3 Bedrooms, 2 Bathrooms

  • Price

    $899

  • SQ. FT.

    1,013

  • Available
    Avail.

    5 Units

  • Model

    THE CHESAPEAKE

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Office Hours Closed

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Are there surveillance cameras on site?

Anonymous · March, 19 2018
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Heritage Trace Apartments is a 805 - 1,013 sqft apartment in Newport News in zip code 23602. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $694 - $899. Nearby cities include Yorktown, Poquoson, Hampton, Carrollton, and Smithfield. 23606, 23608, 23508, 23693, and 23692 are nearby zip codes.

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Heritage Trace Apartments

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    • (Resident photo uploaded on 11/19/2007) Image of Heritage Trace Apartments in Newport News, VA
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