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Heritage Trace Apartments

168 Heritage Way #A, Newport News, VA 23602
168 Heritage Way #A, Newport News, VA 23602

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Heritage Trace Apartments

 
 
 
 
 
 

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Community epIQ Grade N/A

Ratings & Reviews (52 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/31/2020
I love the new management Franklin Johnson. You can see a big difference from the old management Geller, they were terrible, by now I can refer people with out being embarrassed where I live . I love it here my family and friends visit all the… See More
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Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/24/2018
This community absolutely is a NO go. The office is rude, the lady who is a district Jodie is worthless.... has no clue about Fair housing Laws but that will come around to BITE them, I will make sure of that, they talk like they are… See More
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[email protected] • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/09/2016
I have lived here for over a year now and I love it. I was renewing my lease and they offered me a couple different things. I could get my carpet cleaned, update my bathroom or get an accent wall for free. They really made me… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/02/2015
I moved into my apartment 2 months ago. I was told from other people that it's a new manager and she is really nice. This lady is so tough it's not even funny. She is the nicest person in the world until you try her. We… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2015
I have lived here for 1 year and signed a 6 month lease just to get me through my job hunt. My apartment was suffered severe water damage from a unit above me while I was out of town and never received a call from the… See More
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nugett06 • Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/19/2015
I've lived here for almost 3 years. I love it. They were recently bought by a new company and have all new employees. I've NEVER had any issues with bugs or rodents. Its quiet and no one bothers you. Maintenance issues are always handled timely. Great… See More
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armyman2014 • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2015
To be honest I'm in the military do not move into these apartments is black stuff to come out the water time you turn it on, the bathtub hot water don't get hot and if you live downstairs on the bottom floor you going to hear… See More
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Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/26/2014
The owner is really rude. If you complain about a situation, she tells you that she's going to deal with it and never does as if you NEED to live there. The way she makes it seem before you lease is so welcoming but when you… See More
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minicooper21921 • Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/11/2014
Bugs, bugs, bugs, bugs... Roaches... OMG! See More
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truth1981 • Resident 1999 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/01/2012
HORRIBLE HORRIBLE HORRIBLE!!!! DID I SAY HORRIBLE RODENTS WITH RE EYES ALL OVER. I JUST HA MOVED IN AND WENT FOOD SHOPPING AND LEFT MY BAGS ON THE KITCHEN COUNTER TO CHANGE MY CLOTHES OMG WHY WAS MICE COMING FROM UNDER THE DISH WASHER. LISTEN I… See More
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jmf757 • Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/06/2012
I have mixed emotions about the place. Yes there is a definite bug problem but since contacting the office, they have Pest Control here every Friday to spray & now we only see a stray 1 here & there. Maintenance is prompt, friendly, as well as… See More
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truth7777 • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/06/2012
Yes this apartment has a huge roach problem and I keep my place clean and even bomb now and then. It is sad because I just moved in and its terribly hot outside. Maintenance has no clue on how to work on the AC. Even my… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/06/2012
I love staying here at Heritage Trace. I see everyone saying they have a bug problem, well I have been here for years and have had no problems! Ofice staff are awesome and maintenance are prompt. See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/05/2012
I hate this place it's nothing but drama here. The parents let their kids run wild all day and the drug problem around here is terrible. I don' t care how clean you try to keep your apartment the roaches will still move in with you… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/18/2012
Awful bug problem. WE didnt have problems with bed bugs but.. we had roaches. Also We heard gun shots 3 times while living here... AWFUL! Manager is super nice and mantenance is prompt but The bug problem doesnt go away. No matter how much they spray.… See More
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Mimi_254 • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/15/2012
These apartments r horrible. I lived here with some friends in the 3 bedroom apartment n there r so many cochroaches its ridiculous. It does not matter how clean you are u will have cochroaches. however i was in the master bedroom with the bathroom n… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/01/2012
I would not recommend anyone to move here. I paid this apartment complex $940 a month to have horrible customer service. The tennants leave the trash by the dumster even when it is empty. They dont pick up after their dogs and the managment staff is… See More
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Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/28/2012
The Management Team at Heritage Trace cannot be trusted, whether they give you information in writing or not. Despite repeated requests to have breezeway lights repaired, they did nothing for 10 months - a full 2 months after break-ins occurred and their own paperwork promised such… See More
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Prospective Resident Visited 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/22/2011
Beware this apt complex have bed bugs, you move in and end up loosing all your possesions, as of today I know people in this complex that live with their stuff in bags because they come and spray every week but do not get rid of… See More
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RidiculousH8 • Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/13/2011
I currently live here. This is a disaster, I have a 3 bedroom apt. and have had to prepare my apt Ffor bed bug "control" 6 times in the last 3 months.... Very Very stressful. They only give 1 days notice to remove everything from the… See More
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Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/27/2011
Recently the complex has been informed of bedbugs and roaches and has yet to be sprayed for treatment. We were informed like 2 months ago.And the process for preparing for spraying is basically you have to move all your ---- out as if you were moving… See More
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Resident 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/16/2011
Heritage Trace is the epitome of RATCHET! Several apartments, scratch that, ALL of the apartments are INFESTED with roaches and bedbugs. I would not recommend this apartment complex to anyone. They charge WAY too much for the quality of the apartment. I was on the first… See More
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tmctnrice • Resident 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/30/2011
DO NOT MOVE HERE! I currently live here at Heritage Trace and am very unhappy. The management staff is very rude and disrespectful to their renters. The maintanence staff are ok, I still have stuff that needs to be fixed from move in. The kitchen is… See More
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Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/07/2011
I live here now only been here for a couple months.And i would not recommend you live here not because of the people who live here.But because of the Property Manager (stacey honey)she is really disrespectful to her residents.I dont know how she became the manager.but… See More
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Patty167 • Resident 2008 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2010
I lived there in 2008 and never had a problem I loved it especially the patio was very big I used to open the patio doors when it rained and had the breeze come in the apt. Management was nice. Hot water last forever I loved… See More
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 Updated Review
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Manager

 
·

Features & Amenities

General

  • ADA Grab Bars

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    805

  • Available
    Avail.

    N/A

  • Model

    THE YORK

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    946

  • Available
    Avail.

    1 Units

  • Model

    THE MERRIMAC

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE CHESAPEAKE

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

River Breeze Apartments offers spacious one-, two- and, three-bedroom apartment homes perfectly priced for any budget. Our floorplans feature a fully equipped island kitchen, separate dining area, soaring ceilings, plush wall-to-wall carpeting, abundant closet space, and private patio or balcony. Our community amenities include a swimming pool, playground and BBQ area. We are nestled in a naturally wooded setting, yet conveniently located in the Denbigh area of Newport News, Virginia, just minutes from I-64, nearby shopping and restaurants, and the bus line.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 05:00 PM
  • Saturday: Closed

Questions & Answers (1)

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Are there surveillance cameras on site?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Heritage Trace Apartments?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Heritage Trace Apartments?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Heritage Trace Apartments?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

What is the pet policy at Heritage Trace Apartments?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 3 Beds, 2 Baths


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Heritage Trace Apartments is a 805 - 946 sqft apartment in Newport News in zip code 23602. This community has a 1 - 3 bedroom, 1 - 2 bathroom. Nearby cities include Yorktown, Poquoson, Hampton, Carrollton, and Smithfield. 23606, 23608, 27539, 23508, and 23693 are nearby zip codes.

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Heritage Trace Apartments

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    Resident Photos (1)

    • (Resident photo uploaded on 11/19/2007) Image of Heritage Trace Apartments in Newport News, VA
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