#828 #2 #77

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Pilot House

701 Bridgstock Circle, Newport News, VA 23606
(100 Reviews)
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"I only been out pilot house for a week now. I Love my apartment. Office staff is wonderful" ...
$944 - $1,082/mo
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Floor Plans & Pricing

2 Bedrooms

Two Bedroom

2 Beds, 2 Baths | 1,000 sq. ft.

$944

See Floor Plan Details

3 Bedrooms

Three Bedroom

3 Beds, 2 Baths | 1,320 sq. ft.

$1,082

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.6

Grounds

4.8

Safety

4.5

Office Staff

4.9

Maintenance

5.0

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

10

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.4 days

View Community Timeline
View Community Timeline

Pilot House Reviews

(61)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 949430

Verified Resident 2016 - 2024

2/20/2024

I absolutely love my community. Management staff is always very professional, kind, and helpful. Maintenance staff has a great response time, usually same day. Grounds are well kept. If there are any problems in the community management addresses it immediately.

    Manager

    2/20/2024

    Pilot House
    Thanks for this input and for sharing that you absolutely love residing here! This is the ultimate compliment and we love to hear that our team has played a positive role in making your experience a great one!

    Updated Review

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    Resident 904535

    Verified Resident 2021 - 2024

    1/29/2024

    I really like living here for the past 3 years and they are very clean and friendly and respectful place to live and quiet and clean I love to tell my friends and family bout the apartments thank u for all u do for me

      Manager

      1/29/2024

      Pilot House
      Thanks for your input and for sharing that your experience has been great over the past three years! This is lovely input and we're happy to hear that you've recommended the community to others. That really is the ultimate compliment!

      Updated Review

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      Resident 423714

      Verified Resident 2011 - 2023

      12/27/2023

      I've been living out Pilot House Apartments for the past 12 years. I never had any issues at all! Any maintenance request I call in are resolved in a timely manner. The apartment complex is very quiet.

        Manager

        12/28/2023

        Pilot House
        Thanks for this review and for sharing that your 12 years of residency have been nothing short of seamless! This is great to hear and we're so thankful for this review as well as your loyalty to the community.
        Review Author Icon

        Resident 1189181

        Verified Resident 2021 - 2023

        10/16/2023

        I have experienced great professionalism with Shannan Wheeler and her Staff. Whenever attention is needed in any manner, I can simply call and have the matter resolved. I really appreciate that it is handled very quickly! Thank you

          Manager

          10/17/2023

          Pilot House
          Thanks for raving about how professional and helpful the team has been throughout your residency! These compliments have really made our day!
          Review Author Icon

          meandmyboyz3@gmail.com

          Resident 2023

          9/23/2023

          Ms.Cece was Awesome and very nice

          Ms.CeCe was amazing and very helpful . Ms.Shannon was also sooo inviting. the office staff made the application and leasing signing process so easy i was able to get everything done within a timely manner .

            Manager

            9/25/2023

            Pilot House
            Thanks for your kind words! It's lovely to hear that the team has offered excellent service and that you've been impressed by your experience. Take care!

            Updated Review

            Review Author Icon

            Resident 1182644

            Verified Resident 2023

            9/20/2023

            Maintenance has been on point so far. When I moved in I had some concerns and they were at my apartment the next day. She was kind enough to double check everything to be safe. I put in another request and the next morning bright… See More>
              Manager

              9/22/2023

              Pilot House
              Thanks for sharing that the team has made a positive impact on your experience! This is lovely to hear and we're glad to know that you've found the level of communication to be wonderful.
              Review Author Icon

              Resident 1171666

              Verified Resident 2023

              8/18/2023

              The apartments are very inviting. The rooms are a good size for 2-3 bedroom apartments. The atmosphere is wonderful. There are a good amount of children in the area that have a good time and play which is always nice. The neighbors are friendly and… See More>
                Manager

                8/21/2023

                Pilot House
                Thanks for this review and for sharing that you've felt perfectly at home ehre! We're glad to know that you've found this to be a great place for families and to get to know your neighbors.

                Updated Review

                Review Author Icon

                Resident 868815

                Verified Resident 2007 - 2023

                7/31/2023

                I don't care for the office staff but the apartments are nice and close to everything. I would recommend this complex to anyone who wants to be in a nice area and close to a great shopping area. The rent is also affordable.

                  Manager

                  8/1/2023

                  Pilot House
                  Thank you for this feedback and for letting us know that you've enjoyed your living space and the prime location of the community! We're glad to learn that your overall experience has been pleasant.
                  Review Author Icon

                  Resident 1161964

                  Verified Resident 2003 - 2023

                  7/21/2023

                  I I love the area I live inn it is very close to everything. The environment is I live in walking distance to many stores and the beautiful attraction of City Center. The staff is always pleasant and always follow up on my… See More>
                    Manager

                    7/24/2023

                    Pilot House
                    Thanks for your review and for sharing that you've loved being a part of the community! It's nice to know that the environment has been pleasing and that you've received excellent service from the team.
                    Review Author Icon

                    Resident 1149751

                    Verified Resident 2023

                    6/12/2023

                    I've had such a positive experience thus far! The staff is excellent and the community is well kept. I have no complaints at all. I appreciate the fact that the community is so quiet. I would highly recommend.

                      Manager

                      6/13/2023

                      Pilot House
                      Thanks for this review and for sharing that your experience has been excellent thus far! This is nice to hear and we're glad that you've enjoyed interacting with the team and the tranquility of the community.
                      Review Author Icon

                      Resident 1131591

                      Verified Resident 2021 - 2023

                      4/14/2023

                      These unsupervised kids are getting worse and worse. The Older kids starts fight clubs and bullying the younger kids into fighting. When you tell them to knock it off they cuss at you or threaten that their parents will fight you.

                        Manager

                        4/17/2023

                        Pilot House
                        Thanks for this input and for letting us know where there's room to improve the community. We'll take this input to heart!

                        Updated Review

                        Review Author Icon

                        Resident 831204

                        Verified Resident 2006 - 2023

                        3/20/2023

                        The property is well taken care of and any issues brought to management is always promptly addressed. It's quiet and the neighbors are friendly. The staff is very friendly and courteous to your needs.

                          Manager

                          3/21/2023

                          Pilot House
                          Thanks for your five-star review and for sharing that you've found the community to be well-kept! This is nice to hear and we're glad you've enjoyed the tranquility and interacting with our team.
                          Review Author Icon

                          Resident 344882

                          Verified Resident 1999 - 2023

                          2/9/2023

                          It's a quiet and clean community. The property grounds are well taken care of all year round. The neighbors are friendly and the staff are available and do a great job managing the property. Fast response time on work request(s).

                            Manager

                            2/10/2023

                            Pilot House
                            Wow! What a great review to receive. thanks for letting us know that you're thrilled with your experience and that you're impressed with the care our team puts into the community.

                            Updated Review

                            Review Author Icon

                            Resident 1093041

                            Verified Resident 2022 - 2023

                            1/11/2023

                            This is the best Community I've ever lived in. The staff is very friendly. Very professional. The maintenance is always on time. Very very good at what they're doing and especially friendly never rude or nasty. Very very very, very friendly and very good at… See More>
                              Manager

                              1/11/2023

                              Pilot House
                              Wow, thank you for the awesome feedback! It's wonderful to know your residency has been fantastic and Pilot House is the best community you've ever lived in. We are humbled by your kind words!
                              Review Author Icon

                              Resident 1097719

                              Verified Resident 2022

                              12/26/2022

                              Very Professional Team!! Clean Apartment and Community. Shannon and Amega have been patient and very understanding during my move in process. I love the large closets and doors. Nice and friendly Neighbors.

                                Manager

                                12/27/2022

                                Pilot House
                                Thanks for this review and for letting us know that you've been impressed with the community overall! It's nice to learn that you've enjoyed the amenities of your livings pace and interacting with your neighbors.

                                Updated Review

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                                Resident 926764

                                Verified Resident 2018 - 2022

                                6/29/2022

                                This community was good at first very quiet over the years it's become very noisy and violent. I'm definitely ready to move out . The office staff is professional but seem overwhelmed as well as maintenance.

                                  Manager

                                  6/30/2022

                                  Pilot House
                                  Thank you for taking the time to express your concerns. We are doing the best we can to make sure our residents feel safe and comfortable. Please don't hesitate to contact us if issues are not resolved.

                                  Updated Review

                                  Review Author Icon

                                  Resident 398428

                                  Verified Resident 2015 - 2022

                                  3/1/2022

                                  My experience with the staff has been great and every one is professional and the work gets done on time, very thankful for the office staff, the grounds are well kept and my neighbors are fairly nice

                                    Manager

                                    3/1/2022

                                    Pilot House
                                    Thank you very much for this review! We are thrilled to hear our staff has provided you with such an amazing experience!

                                    Updated Review

                                    Review Author Icon

                                    Resident 630461

                                    Verified Resident 2020 - 2022

                                    2/26/2022

                                    Living in the pilot house community has been a great decision! The environment is beautiful surrounding the city center area. Excellent customer service from the leasing office.The maintenance team are amazing and prompt with work orders.Spacious units are available with water included and so much… See More>
                                      Manager

                                      2/28/2022

                                      Pilot House
                                      Thank you so much for your lovely review! We are so glad that you've been enjoying the spaciousness of our different apartment units, as well as our fantastic staff.

                                      Updated Review

                                      Review Author Icon

                                      Resident 970971

                                      Verified Resident 2021

                                      12/13/2021

                                      Love this community, it's clean, the grounds are always beautiful, it's quiet and all of the staff both office and maintenance are absolutely AMAZING! Thank you guys for what you do for us as residents. God bless each of you.

                                        Manager

                                        12/14/2021

                                        Pilot House
                                        Thank you for this glowing review! We're so happy you love the community here at Pilot House and that you've found the grounds to be beautiful. We're so grateful for your residency and that you shared these thoughts with us. Happy holidays!
                                        Review Author Icon

                                        Resident 979880

                                        Verified Resident 2020 - 2021

                                        12/8/2021

                                        Property is well kept. All staff members go above an beyond to ensure that my stay here is wonderful an definitely a place I feel proud to call home. I give the property a 10. 10 being the best. Lovely property.

                                          Manager

                                          12/9/2021

                                          Pilot House
                                          Thanks for these kind words! We're so happy you love living here at Pilot House and that our team has offered amazing, above and beyond service. Thanks for sharing these thoughts and for residing here with us!

                                          Updated Review

                                          Review Author Icon

                                          Resident 759755

                                          Verified Resident 2019 - 2021

                                          5/16/2021

                                          wonderful place to live, property is well maintained. Staff is always nice. Would refer others to move here. Great Place to call home, enjoy being close to different stores and restaurants ,and just nice to be able to sit on your patio

                                            Manager

                                            5/17/2021

                                            Pilot House
                                            Thank you for this excellent 5-star review! It is excellent hearing such kind words about our staff at Pilot House. We appreciate all your fantastic feedback and love hearing how you are enjoying the proximity of our location. Thanks again for this review, and have a great day!

                                            Updated Review

                                            Review Author Icon

                                            Resident 791885

                                            Verified Resident 2020 - 2021

                                            5/4/2021

                                            Pilot house is an nice community to live in very peaceful no noise at night. Very clean its a good look. I do love when you call about a problem they be right on it. Never had an issue with anyone in yhe community it's… See More>
                                              Manager

                                              5/5/2021

                                              Pilot House
                                              This is wonderful to hear! We're so pleased you're enjoying the community and our attentive service. Thanks for taking the time to leave us a great review.
                                              Review Author Icon

                                              Resident 899202

                                              Verified Resident 2020 - 2021

                                              5/2/2021

                                              Awesome community , neighbors and maintenance ...........................................................

                                                Manager

                                                5/3/2021

                                                Pilot House
                                                Thanks for letting us know how we're doing! We're so glad you're enjoying Pilot House!
                                                Review Author Icon

                                                Resident 873180

                                                Verified Resident 2021

                                                2/15/2021

                                                I appreciated Covid19 safety precautions are being taking seriously. The application,and move in process was all done safely. The apartment is updated, and clean. The neighborhood is quiet so far, and I'm satisfied .

                                                  Manager

                                                  2/16/2021

                                                  Pilot House
                                                  Thank you for taking the time to share this feedback with us. We take our residents' comfort seriously and are thrilled to hear you're satisfied. We hope you have a great day!
                                                  Review Author Icon

                                                  Resident 844755

                                                  Verified Resident 2020

                                                  11/17/2020

                                                  Love it here! Mmmmmmmmmgddggfffffgggggffghggggccggcccvvvvhhhhhhhggggggggg

                                                    Manager

                                                    11/18/2020

                                                    Pilot House
                                                    We're so glad to hear this! Thanks for sharing how much you love Pilot House!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Uncovered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $300. Rent: $30. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $300. Rent: $30. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Community Center
                                                    • Fitness Center
                                                    • Pool
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                                                    Leasing

                                                    Pilot House Apartments are a remarkable blend of style and value. Pilot House is situated in between two of Newport News' premier localities, Oyster Point and City Center. This means almost everything is right at your doorstep, from schools to daycare, shopping malls, fine restaurants, museums and more. It's hard to find a more convenient location!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 05:00 PM
                                                    • Tuesday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 08:30 AM - 05:00 PM
                                                    This community is managed by

                                                    Grady Management

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 100 number of votes by renters, Pilot House is currently rated 4.6 out of 5 stars.
                                                    Pilot House is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Pilot House is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Pilot House is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Pilot House is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Pilot House is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Pilot House is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.4 days to their community reviews in the past year.
                                                    Grady Management
                                                    Dogs Allowed
                                                    Deposit: $300
                                                    Rent: $30
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Deposit: $300
                                                    Rent: $30
                                                    Pet Limit: 2
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Pilot House

                                                    April 2024

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                                                    Pilot House is a 1,000 - 1,320 sq. ft. apartment in Newport News in zip code 23606. This community has a 2 - 3 Beds, 2 Baths, and is for rent for $944 - $1,082. Nearby cities include Yorktown, Poquoson, Hampton, Carrollton, and Smithfield.

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