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The Townes at Jones Run

3900 Woodbridge Drive, Newport News, VA 23608
3900 Woodbridge Drive, Newport News, VA 23608

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Ratings & Reviews (130 Reviews)

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The Townes at Jones Run Manager

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Resident 2016 - 2018 Not Recommended

Updated 04/10/2020

Reviewed 04/10/2020

I will be recommending that NO military personnel rent here, and I will take that straight to the base. No one should be renting at this location. Go somewhere where they'll treat you right. No one, and I mean no one needs to put up with… See More
The Townes at Jones Run Manager15/15/2020

We sincerely appreciate your feedback, and we're sorry to learn that we've disappointed you. Our No. 1 priority is ensuring our residents' satisfaction, and that certainly includes any active duty military. Please know that we're eager to understand where we've gone wrong in your estimation so we can correct the issues right away. At your earliest convenience, please contact us at 757-875-1336 or [email protected] Thank you.

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Verified Resident 615729 2016 - 2019 Recommended

Updated 03/14/2019

Reviewed 03/14/2019

I like the amount of pictures that were posted on the website as well as the different details. From the start of my email correspondence to the first visit ans tour I felt very welcomed. My area and neightbors I??™ve had so far are great. The… See More
The Townes at Jones Run Manager19/19/2019

We love having you here!! Thank you so much for choosing us as your home. For feedback of any kind you can contact the management office at 757.875.1336 or email us at [email protected]

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Verified Resident 613765 2018 - 2019 Recommended

Updated 03/10/2019

Reviewed 03/10/2019

It??™s been great, maintenance is fast and quick , Kelly is a pro in the office and my neighbors are awesome. I renewed my lease because this neighborhood is honestly better than me living in a actual home ! It??™s spacious and cozy
The Townes at Jones Run Manager12/12/2019

Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757.875.1336

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Verified Resident 612752 2018 - 2019 Recommended

Updated 03/07/2019

Reviewed 03/07/2019

From the moment I moved in I knew this would be the place I would call home. The neighbors are polite, the parking is good. I love how each home has it's own garbage can and a nice little patio. Maintence ALWAYS comes within an appropriate… See More
The Townes at Jones Run Manager09/09/2019

Few things make us happier than satisfied residents! We are so pleased that you enjoy calling Jones Run your home! Please let us know if there is anything you need to continue to love your home! 757.875.1336

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Verified Resident 604260 2018 - 2019 Recommended

Updated 02/14/2019

Reviewed 02/14/2019

Always feel welcomed whenever i see the maintenance guys. They are quick and courteous with the work, as well as a great staff in the office! This thing is having me say more so im just coming in space at this moment so i can post… See More
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Resident 2019 Not Recommended

Updated 01/28/2019

Reviewed 01/28/2019

Rodents rodents rodents roaches, mice and snakes the employees are nice but don't do their jobs effectively. Most of the work is done by contractors not the complex. A lot of holes from doing work so anything can get in
(Resident Photo) Image of The Townes at Jones Run in Newport News, VA(Resident Photo) Image of The Townes at Jones Run in Newport News, VA(Resident Photo) Image of The Townes at Jones Run in Newport News, VA
The Townes at Jones Run Manager30/30/2019

We're sorry you are not pleased. Please give us the opportunity to make this right. Unfortunately, your review is anonymous so we cannot reach out to you directly to help. We are available Monday-Friday 9:30-5:30, at 757.875.1336 or email us at [email protected]

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Verified Resident 593412 2018 - 2019 Recommended

Updated 01/16/2019

Reviewed 01/16/2019

I have been living here since May, love the townhouse, plenty of space, safe, and close to work for a veru good price. There are a few spaces with limited lighting, but they are in areas of required to walk through. I highly recommend these townhouses… See More
The Townes at Jones Run Manager18/18/2019

We are so happy that you're pleased with our community. Our priority is to provide excellent customer service, so thank you for taking the time to share your experience with our future residents. If you need anything, pleasedon't hesitate to contact our management office. 757.875.1336.

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Verified Resident 582678 2016 - 2018 Recommended

Updated 12/12/2018

Reviewed 12/12/2018

Awesome awesome experience.. loooovve how it looks as well. Maintenance is always done in a timely manner. Plenty of space on the inside. Property managers and staff always polite and friendly. Looking to buy a home in 2019, I will definitely miss them. See More
The Townes at Jones Run Manager15/15/2018

We love having you here!! Thank you so much for choosing us as your home. For feedback of any kind you can contact the management office at 757.875.1336or email us at [email protected] Our management office is open Monday-Saturday 9:30-5:30.

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Verified Resident 582669 2016 - 2018 Recommended

Updated 12/12/2018

Reviewed 12/12/2018

I have a had a pleasant experience living here .The people here have treated me with the up most respect.Whenever I needed something fix it was done in a mannererly fashion.The times I have gone into the office the staff were very friendly.
The Townes at Jones Run Manager15/15/2018

We are so happy that you're pleased with our community. Our priority is to provide excellent customer service, so thank you for taking the time to share your experience with our future residents. If you need anything, pleasedon't hesitate to contact our management office.

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Verified Resident 555574 2015 - 2018 Recommended

Updated 10/14/2018

Reviewed 10/14/2018

Absolutely love it here! The staff is always friendly and maintenance responds quickly. It??™s a super quiet neighborhood, they have monthly community events, close to the interstate, and spacious living space at such a great value! Highly recommend.
The Townes at Jones Run Manager16/16/2018

We love having you here!! Thank you so much for choosing us as your home.

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Verified Resident 555537 2016 - 2018 Not Recommended

Updated 10/14/2018

Reviewed 10/14/2018

The community is quiet & the staff are nice but it??™s hard to get some maintenance issues resolved. Basically, they will keep blowing you off instead of just fixing the problem. Also, outside lighting is an issue.
The Townes at Jones Run Manager16/16/2018

We're sorry you're having a negative experience as customer service is important to us. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can rectify your issues. You can contact us Monday-Saturday 9:30-5:30, at 757.875.1336 or email us at [email protected]

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Verified Resident 544754 2013 - 2018 Recommended

Updated 09/18/2018

Reviewed 09/18/2018

No comment today.-----------------------------------------------------
The Townes at Jones Run Manager20/20/2018

We are so happy that you're pleased with our community. Our priority is to provide excellent customer service, so thank you for taking the time to share your experience with our future residents. If you need anything, pleasedon't hesitate to contact our management office. 757.875.1336 or email us at [email protected]

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Verified Resident 543171 2016 - 2018 Not Recommended

Updated 09/14/2018

Reviewed 09/14/2018

Holes in the walls, hole in the Ceiling, raining inside of this house the carpet smella bad, the manager want change the carper buti can't move my furniture outisde, the air cindition sucks,rhe rent price is ridiculos for all this problems
The Townes at Jones Run Manager17/17/2018

We regret that you have had an unpleasant experience. Resident satisfaction is extremely important to us. Please give us the opportunity to change your opinion. Your review is anonymous so we ask that you contact us to rectify your concerns. We can be reached at 757.875.1336 & jonesru[email protected]

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Verified Resident 534812 2018 Recommended

Updated 08/29/2018

Reviewed 08/29/2018

Very kind and helpful staff. I was worried that i would not have enough credentials to meet the standards of living at The Townes at Jones Run, but the staff gave me suggested and not only was i approved to move in, i was able to… See More
The Townes at Jones Run Manager31/31/2018

We are so happy that you're pleased with our community. Our priority is to provide excellent customer service, so thank you for taking the time to share your experience with our future residents. If you need anything, pleasedon't hesitate to contact our management office. 757.875.1336 or email us at [email protected]

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Verified Resident 513431 2018 Recommended

Updated 07/14/2018

Reviewed 07/14/2018

I am in a two bedroom/two bathroom unit. I moved here in a rush from an emergency in a different, terrible property. These guys went above and beyond to move me in fast, while still maintaining professional courtesy. There were a few things that needed to… See More
The Townes at Jones Run Manager17/17/2018

Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757.875.1336 or [email protected]

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Verified Resident 511627 2018 Recommended

Updated 07/10/2018

Reviewed 07/10/2018

Good overall good, good amount of living space except the conditions of the carpet seems old and really deep cleaning and or replacing. Beside that good price and little area. Lots of closets and open area and good amount of windows
The Townes at Jones Run Manager11/11/2018

We really appreciate you taking the time to leave this positive review! Your time is valuable and you spent some of that time to compliment us - THANK YOU SO MUCH! If you would like to stop by the office to speak about the carpet issue our management office is open Monday-Saturday 9:30-5:30. Phone: 757.875.1336 email address: [email protected] I'd be happy to go over an issues you may have.

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Verified Resident 498736 2017 - 2018 Recommended

Updated 06/11/2018

Reviewed 06/11/2018

The property is beautiful and the staff is very friendly but expect lots of maintenance request, and at always seems like something different every time if you move in, but the maintenance staff are always prompt and fix what ever the issue is.
The Townes at Jones Run Manager12/12/2018

We really appreciate you taking the time to leave this review! Your time is valuable and you spent some of that time to compliment us - THANK YOU SO MUCH! I would like to go over some of the maintenance issues you are having. If you have a moment please contact the management office Monday-Saturday 9:30-5:30. Phone: 757-875-1336 email address: [email protected]

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Verified Resident 491481 2018 Recommended

Updated 05/23/2018

Reviewed 05/23/2018

I'm very satisfied and I really don't have a lot to say. But I do think you all should turn this into a maximum number rather than minimum for people like me who keep it short and simple please and thank you.
The Townes at Jones Run Manager24/24/2018

Thank you for choosing us as your home and for taking the time to share your opinion with our future residents.

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Verified Resident 489468 2017 - 2018 Recommended

Updated 05/18/2018

Reviewed 05/18/2018

Friendly and safe environment makes me enjoy leaving here. ???everything there to like about this property . Excellent location , very clean, very comfy, overall a wonderful family place to stay .??? I love my townhouse here and the staff has been awesome. See More
The Townes at Jones Run Manager21/21/2018

We are so proud of The Townes at Jones Run and thrilled that you love living here! Thank you for the GREAT review! If you need anything, please feel free to contact us! Our management office is open Monday-Saturday 9:30-5:30. Call 757.875.1336 or email [email protected], we're here for you!

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Verified Resident 462605 2016 - 2018 Recommended

Updated 03/09/2018

Reviewed 03/09/2018

I started looking for a place to stay when I wasn't in Virginia yet and I was unsure the description on the website matched when I would actually tour the place. I was surprised because it's description met my expectations and more. The staff are very… See More
The Townes at Jones Run Manager12/12/2018

Thank you for choosing us as your home and for taking the time to share your opinion with our future residents. You mean so much to us! If you need anything in the future please contact the rental office at 757.875.1336 or [email protected]

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Verified Resident 461596 2016 - 2018 Recommended

Updated 03/07/2018

Reviewed 03/07/2018

I have recommend my friends to move here and ever since January I haven??™t got the $300 that they were supposed to provide when we recommend people to move in! The maintenance people are really working hard and extremely well to maintain cleanliness and any issues… See More
The Townes at Jones Run Manager09/09/2018

We're sorry you are not pleased. Please give us the opportunity to make this right. We would love to give you the $300 referral bonus that you deserve. Please give us the opportunity to make this right. Unfortunately, your review is anonymous so we cannot reach out to you directly to help. We are available Monday-Friday 9:30-5:30, at 757.875.1336 or email us at [email protected]

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Verified Resident 450936 2016 - 2018 Recommended

Updated 02/08/2018

Reviewed 02/08/2018

It is good no complaints other than upgrades need to be done and overpriced other than that it is not a bad place to live. The staff is nice and have community projects often..............................
The Townes at Jones Run Manager12/12/2018

Thank you! We always encourage feedback from our residents and your feedback is especially nice! We sincerely appreciate you taking the time to review The Townes at Jones Run and will do our very best to keep you happy! Should you need anything, please feel free contact us. 757.875.1336 and [email protected]

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Verified Resident 442329 2017 - 2018 Recommended

Updated 01/18/2018

Reviewed 01/18/2018

Claudine is an excellent person in the office who know what she is doing in regards to help the client. Community is clean, maintenanceis quick to response to your calls. But still concerns regarding issues that haven't being solve.
The Townes at Jones Run Manager19/19/2018

Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please get in touch with us at your earliest convenience so that we may complete the items that still need attention. 757-875-1336 or [email protected]

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Verified Resident 431742 2017 Recommended

Updated 12/15/2017

Reviewed 12/15/2017

So far I have enjoyed living here! Great staff from the begin and they actually learn your name and who you are. Maintenance is quick and make sure you're satisfied with the request being fixed. We moved here because of the home, it is lovely with… See More
The Townes at Jones Run Manager11/11/2018

We are so proud of The Townes at Jones Run and thrilled that you love living here! Thank you for the GREAT review! If you need anything, please feel free to contact us! Our management office is open Monday-Saturday 9:30-5:30. Call 757-875-1336 or email [email protected], we're here for you!

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Verified Resident 428276 2016 - 2017 Recommended

Updated 12/07/2017

Reviewed 12/07/2017

From the moment I walked in the door I felt welcome. The staff was friendly and informative. I??™ve been here for a year now and it has been wonderful. Any maintenance requestes were fulfilled in a timely manner. The leasing office does a fantastic job at… See More
The Townes at Jones Run Manager11/11/2017

Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757-875-1336 or [email protected]

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Features & Amenities

Parking

  • Covered Parking
  • Uncovered Parking

General

  • Community Center
  • Gym
  • Pool

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

Studio, 1.5 Bathrooms

  • Price

    $1,514

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

Studio, 2.5 Bathrooms

  • Price

    $2,012

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

2 Bedrooms, 1 Bathroom

  • Price

    $1,496

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price

    $1,348

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,453

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2.5 Bathrooms

  • Price

    $1,432

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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The Townes at Jones Run is an apartment in Newport News in zip code 23608. This community has a Studio - 2 bedroom, 1 - 2.5 bathroom, and is for rent for $1,348 - $2,012. Nearby cities include Yorktown, Poquoson, Hampton, Carrollton, and Smithfield. 23508, 23602, 23603, 23692, and 23606 are nearby zip codes.

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The Townes at Jones Run

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Management Photos (23)

  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA
  • (Manager photo uploaded on 03/17/2011) Image of The Townes at Jones Run in Newport News, VA

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