Number of reviews in the past 365 days | 26 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 46.65 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 26 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 46.65 days |
That's great! Thank you for taking the time to leave a review. We value our residents, and want each one of them to be completely satisfied with their space and our service. We're so pleased to hear that you're happy with the location, and that the team has been accommodating. Please let us know if you need anything during your residency at Aura Downtown.
Thank you for taking the time to share your thoughts. While we're glad that you are having a positive experience, we'd be happy to speak with you about your other concerns in an effort to improve. Please feel free to reach out to our team at [email protected] if you need assistance.
Hello. We're so happy to see that you had a great experience while joining our community at Aura Downtown, and that you were treated to exceptional customer service by our team. We appreciate your feedback, and hope that you'll reach out if you need anything as you get settled in.
Welcome to Aura Downtown! We're proud to provide our residents with top notch customer service, so we're thrilled that you've been receiving top notch treatment. Thank you for the kind words about our team and our convenient location. We hope you enjoy your time with us!
We appreciate this excellent rating of Aura Downtown. It's always great to hear that our maintenance team has been responsive and attentive to your needs in a timely manner. Our entire team is committed to your satisfaction and well-being and we're happy and proud that it shows. Thank you for your residency!
Thanks so much for taking the time to review Aura Downtown! We're thrilled to learn that your living experience at our community has exceeded your expectations, as we seek to provide our residents with the very best in apartment living. Your compliments about our helpful staff are very much appreciated. We look forward to your continued happiness and comfort. Thanks again!
Thanks for the great review! We're thrilled to hear that you're loving your living experience at Aura Downtown. We're especially pleased that the team has been helpful and courteous, and that our central location is convenient for you. We appreciate your feedback. Please let us know if you need anything during your residency.
Thank you for taking the time to share your thoughts! We're thrilled to hear that you're loving your living experience at Aura Downtown. We're especially pleased that the team has been helpful and courteous, and that our central location is convenient for you. We appreciate your feedback. Please let us know if you need anything during your residency.
Thank you for your feedback of Aura Downtown. We're glad to hear that the team has been courteous. Please feel free to reach out to [email protected] if you have other concerns you'd like to discuss. We value your input, and would be happy to speak with you.
Thanks for the great review! We're thrilled to hear that you're loving your living experience at Aura Downtown. We're especially pleased that the team has been helpful and courteous, and that our central location is convenient for you. We appreciate your feedback. Please let us know if you need anything during your residency.
Thank you for your five-star rating and for sharing your experience at Aura Downtown. It's so nice to hear that you have been treated to exceptional customer service by Tameka, and that you're happy with your space. We appreciate your feedback, and hope that you have a wonderful residency.
That's great! Thank you for taking the time to leave a review. We value our residents, and want each one of them to be completely satisfied with their space and our service. We're so pleased to hear that you're happy with your studio, and that the website has been a helpful asset. Please let us know if you need anything during your residency at Aura Downtown.
Thank you for your five-star rating and for sharing your experience at Aura Downtown. It's so nice to hear that you have been treated to exceptional customer service, and that you're happy with your space. We appreciate your feedback, and hope that you have a wonderful residency.
That's great! Thank you for your review of Aura Downtown. We love to hear from our residents, and appreciate you taking the time to share your experience. And of course, recommendations are simply invaluable. Many thanks!!
Thank you for choosing Aura Downtown. We appreciate hearing about your easy application process and seamless move in. We strive to provide a great overall experience, so we're glad that the online tools have been helpful. Please let us know if we can be of assistance as you get settled in. Welcome home!
We're sorry to receive this feedback. Please be assured that your satisfaction is among our top priorities. We hope that you'll contact us directly at [email protected] or stop into the office to discuss what you've observed and how we might improve. We'll do our very best to address each of your concerns in an effort to resolve them. Thank you.
Welcome to your new home at Aura Downtown! We are so happy that Temeka made your move-in process so easy and seamless. We appreciate your residency at Aura Downtown!
Thank you! Recommendations from our current residents are invaluable. We are so pleased that you are happy with the peaceful area, and truly hope you enjoy your home at Aura Downtown.
Welcome to the community here at Aura Downtown! We are happy to hear that your move-in process went smoothly and that your apartment was incredibly clean. Thank you for complimenting our hard-working staff for answering all your questions and making you feel welcome in your new home. Please don't hesitate to contact us if there is anything you need as you get settled in!
Thank you for your 5-star review of Aura Downtown! We are delighted to hear you are enjoying your apartment and the welcoming community here with us! From our convenient location to our dedicated staff, we are constantly striving to provide our residents with the best.
Thank you for this wonderful review of Aura Downtown! It's great to know that you're happy with our customer service as well as our peaceful setting, and we look forward to you continuing to be happy here! Have a great day!
It's wonderful to receive such positive feedback! We truly appreciate your five-star review of Aura Downtown. It's great to hear that you're happy with our beautiful community, your apartment and our customer service. We agree that our location can't be beat! We look forward to you continuing to enjoy your living experience.
It's fantastic to read this review of Aura Downtown! Thank you for sharing this positive feedback. We do take pride in our community and we work hard to make it a wonderful place to live. We're thrilled that you're happy here!
Thanks so much for the five-star rating of Aura Downtown. We really appreciate your kind words and are thrilled you enjoy being a part of our community. When it comes to apartment living, we're constantly striving to raise the bar! It's great that you're enjoying all that we have to offer, from excellent customer service to the prime location and everything in between.
We're honored you've chosen Aura Downtown as your first home away from home! Thanks for giving us the opportunity. We're so happy you like our convenient location, our stellar amenities, and our friendly staff. Never hesitate to get in touch if you need anything!
$1,145 - $1,180
490
N/A
APEX
$1,230 - $1,245
556
N/A
CUBE
N/A
N/A
N/A
ECLIPSE
N/A
N/A
N/A
PRISM
N/A
531
N/A
CRESCENT
$1,295 - $1,340
573 - 594
N/A
SPHERE
$1,305 - $1,370
595 - 644
N/A
CURVE
$1,630
770
N/A
OCTAGON
N/A
N/A
N/A
STADIUM LOFT
N/A
947
N/A
VECTOR LOFT
N/A
961
N/A
ARCH LOFT
$1,825
895
N/A
RADIUS
$2,490 - $2,515
1,208
N/A
PENTAGON
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Aura Downtown