Aura Downtown

450 Boush St, Norfolk, VA 23510
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ApartmentRatings Property Breakdown

OVERALL SCORE
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4.5National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
3.5
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.8
Move-in
How residents felt about their move-in experience.
4.7
Unclosed Prospects
What prospective renters had to say about their visit.
4.9
Work Order
Our team's performance in responding to service requests.
92%RECOMMENDED
THIS PROPERTY
VS
73%CITY AVERAGE

Ratings & Reviews

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Aura Downtown Manager

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Verified Resident 723924 2019 Recommended
Reviewed 12/07/2019
Staff is very friendly and knowledgeable. Made my move in process very easy ! Love the apartment complex ! I would definitely recommend this apartment complex to anyone. It is in a great area and all the appliances are up to date !
Aura Downtown Manager12/09/2019

Welcome to the community here at Aura Downtown! We are happy to hear that your move-in process went smoothly and that you are enjoying your new apartment. Thank you for making your home with us!

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Verified Resident 723987 2019 Recommended
Reviewed 12/07/2019
Staff and location are wonderful. Already feel at home and very pleased with the security of the building. The staff makes sure they can provide you with anything that they need. The environment is uplifting and fun!
Aura Downtown Manager12/09/2019

Welcome to your new home at Aura Downtown! Thank you so much for your 5-star rating! We are delighted to hear you are enjoying our convenient location and welcoming community. Our team is committed to providing the best in customer service and we appreciate you recognizing them for all they do for our residents!

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Verified Resident 722735 2019 Recommended
Reviewed 12/02/2019
The location is great, convenience of downtown and parking in the same building. Newly designed with updated amenities in the apartment community and in the actual apartment, including a washer and dryer.
Aura Downtown Manager12/04/2019

Thanks for your five-star rating and positive review of Aura Downtown! We're delighted that our convenient location and premium amenities have contributed to your comfort and satisfaction.

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Verified Resident 721929 2019 Recommended
Reviewed 11/28/2019
Great place!!! Nice people! Only a few minor issues that were fixed within a hour after move-in. It's a relatively new place so everything works. The residents are nice and quiet and cheerful. Great community grills and free coffee! See More
Aura Downtown Manager12/02/2019

Thank you so much! We sincerely love hearing from our Aura Downtown residents, as we are dedicated to cultivating a top-notch living experience for all of you. We appreciate your kind words about our dedicated maintenance team, welcoming community, and modern apartments!

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Verified Resident 716530 2017 - 2019 Recommended
Reviewed 11/11/2019
Location is Awesome right near the heart of downtown !! Amenities are great!! Especially the gym and bbq pits! One of the only complexes downtown with a pool!! Parking is extremely convenient and maintenance gets done fast and effectively!!
Aura Downtown Manager11/13/2019

Thank you for recommending Aura Downtown! We're delighted that our responsive customer service, convenient location, and premium amenities have contributed to your comfort and satisfaction. We appreciate your five-star rating and positive review.

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Verified Resident 715869 2019 Recommended
Reviewed 11/10/2019
I love living at Aura! The location can not be beat! It is located on the very edge of downtown so walking to all bars and restaurants is incredibly easy but its quieter due to not being right on the main street. The parking garage is… See More
Aura Downtown Manager11/11/2019

Thanks so much for taking a moment to speak so highly of our community here at Aura Downtown! We share your enthusiasm for our desirable location, and we appreciate your compliments. We hope you and your pet have a long, happy stay with us.

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Verified Resident 715727 2019 Recommended
Reviewed 11/09/2019
I've been really pleased with the staff and my experience here. The building is clean and quiet. I did not want to move to Virginia but my job required it. Finding a nice place like Aura Downtown to call home has made this a much easier… See More
Aura Downtown Manager11/11/2019

Thank you for your positive review of Aura Downtown! We are glad to hear you are settling into your new home. Our dedicated staff strives to ensure all our residents' needs are met and we appreciate you recognizing them for their hard work. Please don't hesitate to let us know if there's anything you need.

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wgordon1130 • Resident 2019 Not Recommended
Reviewed 11/05/2019
Military members be aware of hidden charges such as a 200 dollar "move-in" fee. The building is very modern and looks really nice when its not leaking or the ground floor flooded. I've lived here for 4 months and construction workers have been here all 4… See More
Aura Downtown Manager11/06/2019

Thank you for sharing this feedback with us. While we're glad that you're happy with our location and our building, but we are very sorry to hear that you have these concerns about living at Aura Downtown. We're eager to do everything possible to help, so please email us at [email protected] Thank you.

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Verified Resident 712216 2019 Recommended
Reviewed 10/31/2019
Beautiful and safe building. The apartments are new, with great updated appliances, kitchen, and floors. The office and maintenance staff is super helpful and responsive. Easy application process and move in!
Aura Downtown Manager11/01/2019

Thanks so much for awarding Aura Downtown with a five-star review! It's wonderful to hear that you're satisfied with our apartments as well as our customer service. Thank you for your residency!

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Verified Resident 712249 2019 Recommended
Reviewed 10/31/2019
Love this building. The staff are courteous,personable, and just genuinely good people. Not often is there an issue but when there is it's corrected with amazing speed. The community is quiet even on the weekends and the shared spaces are always clean. See More
Aura Downtown Manager11/01/2019

Thank you for this wonderful review of Aura Downtown! It's great to know that you're happy with our customer service as well as our peaceful setting, and we look forward to you continuing to be happy here!

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Verified Resident 702672 2019 Recommended
Reviewed 10/03/2019
It's a great community . I love my floors and beautiful fixtures in my apartment . Every work order is corrected in a timely manner . I love the area and how it's positioned downtown . I would recommend to others.
Aura Downtown Manager10/04/2019

Thanks for reviewing Aura Downtown! It's great to hear that you love your apartment features and that you're getting such helpful customer service. We love our location, too! Thank you for recommending us -- we really appreciate it.

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Verified Resident 700149 2017 - 2019 Recommended
Reviewed 09/26/2019
Bonaventure takes pride in the ownership of their building and their on-site teammates are always responsive, friendly and knowledgeable. I couldn't be happier living in one of their communities. It is a great experience!
Aura Downtown Manager09/27/2019

It's fantastic to read this review of Aura Downtown! Thank you for sharing this positive feedback with us. We do take pride in our community and we work hard to make it a wonderful place to live. We're thrilled that you're happy here!

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Verified Resident 692731 2019 Recommended
Reviewed 09/09/2019
Love the building. Hardwood floor, stainless steel appliances, granite countertop, lovely backsplash and indoor parking. I love everything about it, except for the fact that the garage doors are always broken.
Aura Downtown Manager09/10/2019

Thank you for your four-star rating of Aura Downtown! We're pleased to hear that you love your apartment and all of the beautiful details. We put a lot of thought into each and every unit and we're happy you love what we've done! We apologize that the garage doors are not regularly working. We are having some mechanical issues with them and have a maintenance crew taking care of it as quickly as possible. If you'd like to discuss this further, please contact us at "[email protected]". We want to earn that fifth star from you!

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Verified Resident 684612 2019 Recommended
Reviewed 08/23/2019
Beautiful property, updated appliances, and great location. The property staff has been nothing short of fantastic throughout the application and move-in process. Couldn't be happier with our new place.
Aura Downtown Manager08/23/2019

It's wonderful to receive such positive feedback! We truly appreciate your five-star review of Aura Downtown. It's great to hear that you're happy with our beautiful community, your apartment and our customer service. We agree that our location can't be beat! We look forward to you continuing to enjoy your living experience. Thank you for your residency!

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Verified Resident 363917 2019 Recommended
Reviewed 08/16/2019
I know the community is working on the building to make it nicer but I'll be happy when the contractors are done because it's the only downfall to this property at this moment. Hopefully, it won't be much longer! See More
Aura Downtown Manager08/16/2019

Thank you for this feedback, and please accept our apologies for the inconvenience caused by the construction. We'd be happy to communicate with you directly about your concerns, so please feel free to email us at [email protected] Thanks!

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Verified Resident 673074 2019 Recommended
Reviewed 08/03/2019
Great place to live. Easy and convenient to great restaurants, shopping & the downtown city vibe. Office staff is attentive, helpful & quick to respond to any questions or requests. Parking is in the building which is a major plus.
Aura Downtown Manager08/05/2019

Thank you for your positive review of Aura Downtown. Nothing makes our day like hearing from happy residents! Our staff prides themselves on delivering excellent service and we're delighted to hear this has been your experience. Please don't hesitate to reach out should you need anything. Have a great day!

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Verified Resident 660850 2018 - 2019 Recommended
Reviewed 07/05/2019
Im so glad that i decided to move to the Aura . My experience has been great , the office staff always responds quickly and is always there to help . The reviews about Charlie and his staff are correct . I always see him walking… See More
Aura Downtown Manager07/06/2019

Hello and thank you for your five-star rating of Aura Downtown! We're delighted that Charlie as well as the rest of our friendly, accommodating on-site team has contributed to your positive opinion of our community. We hope you continue to enjoy your home here at Aura Downtown for a long time to come. As always, please don't hesitate to contact us directly if we can be of further assistance to you. Have a great day!

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Verified Resident 658444 2019 Recommended
Reviewed 06/29/2019
I love living at Aura Downtown. It sits right on the edge of downtown Norfolk, which makes it easy to walk to any of the downtown attractions while it's location at the edge makes it quieter and less busy than something in central downtown. Management is… See More
Aura Downtown Manager07/01/2019

Thanks so much for recommending Aura Downtown! When it comes to apartment living, we're constantly striving to raise the bar! It's great that you're enjoying all that we have to offer, from our inviting outdoor settings, to our top notch customer service, and overall convenient location. Have a great day, we appreciate your 5-star review!

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Verified Resident 658530 2019 Recommended
Reviewed 06/29/2019
The staff was very helpful in my move in to the complex. The property manager, Charlie, came in on his day off to help us move in and get the keys. They have also been helpful in getting us anything we needed or answering questions about… See More
Aura Downtown Manager07/01/2019

Thank you so much for your 5-star recommendation! We know you and many choices when it comes to selecting an apartment home, and we appreciate your residency. It's wonderful that our Property Manager, Charlie demonstrated exemplary customer service, as we are committed to providing our residents with exceptional care and attention. Welcome to your new home here at Aura Downtown!

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Verified Resident 657874 2019 Recommended
Reviewed 06/27/2019
The apartments are beautiful & the neighbors are very friendly. The staff members here always work hard to keep their residents happy & satisfied. The only complaint I have is regarding parking. The parking spaces are small but It's not too bad.
Aura Downtown Manager06/28/2019

Thank you for this excellent review of Aura Downtown! We appreciate your praise of our apartments as well as our friendly vibe and our customer service. We appreciate your feedback about our parking spaces, and look forward to you continuing to enjoy your time with us.

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Verified Resident 652392 2019 Not Recommended
Reviewed 06/13/2019
My experience at this complex was great until BonAventure took over this property. The quality of life here has gone down significantly. I'm regularly woken up before 8am by construction workers repairing the building (which is only a few years old). I can't study at home… See More
Aura Downtown Manager06/17/2019

Thank you for sharing this feedback with us. We're very sorry to hear that your opinion of our community has diminished over time, and we're eager to address all of your concerns in an effort to help improve your time here at Aura Downtown. Could you please email us at [email protected]? We look forward to hearing from you soon. Thank you.

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Verified Resident 649702 2019 Recommended
Reviewed 06/07/2019
So far I'm very happy with the building. Any maintenance requests I've had were taken care of quickly and the staff has been amazing. Very occasionally, there are noise issues, but that's pretty normal for an apartment building. I have and will continue to recommend the… See More
Aura Downtown Manager06/11/2019

We appreciate your positive review of Aura Downtown! We strive to provide our residents with a memorable, meaningful living experience, so it's great to hear that you're enjoying your time with us. Thank you for your residency and for taking time to write this review.

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Verified Resident 648403 2019 Recommended
Reviewed 06/04/2019
Staff is very attentive and responds timely to inquiries. The apartment complex is well designed and has been recently renovated. There are great amenities onsite as well as luxury additions to the apartments, such as a Nest Thermostat. Additionally, the community and complex feels safe.
Aura Downtown Manager06/05/2019

Thank you for your five-star rating and positive review of Aura Downtown! We're delighted that our responsive, friendly staff and our new renovations are to your liking. In addition, we appreciate your compliments about the excellent amenities and Nest thermostats that we're proud to offer our residents. Have a great day!

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Verified Resident 646901 2018 - 2019 Recommended
Reviewed 05/31/2019
Management was very engaged when I wanted to move in. I had no problem coordinating my relocation and they were helpful in that regard. The apartments are new, the sound insulation is good, the residents are mostly normal. The pool gets abused occasionally by residents having… See More
Aura Downtown Manager06/03/2019

Welcome and thank you for your four-star rating of Aura Downtown! We are happy to hear that our management team was helpful and accommodating when you moved in. Our goal is to offer the very best in apartment living, from our dedicated staff members to our beautiful amenities. We'll remain dedicated to your satisfaction for as long as you're a member of our community!

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Verified Resident 644619 2019 Recommended
Reviewed 05/25/2019
I moved here from Boston and couldn't have picked a better place. This is a local area close to everything. They have very clean Great experience, Charlie was amazing and super friendly. Highly recommended!
Aura Downtown Manager05/28/2019

Hi, Welcome and thank you for your five-star rating of Aura Downtown! We always appreciate hearing when team members, like Charlie, are friendly and reliable. Our entire team is dedicated to providing the best community for all of our residents and we are happy that you are enjoying you stay here!

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Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $1,145 - $1,180

  • SQ. FT.

    490

  • Available
    Avail.

    N/A

  • Model

    APEX

  • Price

    $1,230 - $1,245

  • SQ. FT.

    556

  • Available
    Avail.

    N/A

  • Model

    CUBE

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    ECLIPSE

  • Price

    N/A

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    PRISM

  • Price

    N/A

  • SQ. FT.

    531

  • Available
    Avail.

    N/A

  • Model

    CRESCENT

  • Price

    $1,295 - $1,340

  • SQ. FT.

    573 - 594

  • Available
    Avail.

    N/A

  • Model

    SPHERE

  • Price

    $1,305 - $1,370

  • SQ. FT.

    595 - 644

  • Available
    Avail.

    N/A

  • Model

    CURVE

  • Price

    $1,630

  • SQ. FT.

    770

  • Available
    Avail.

    N/A

  • Model

    OCTAGON

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    STADIUM LOFT

  • Price

    N/A

  • SQ. FT.

    947

  • Available
    Avail.

    N/A

  • Model

    VECTOR LOFT

  • Price

    N/A

  • SQ. FT.

    961

  • Available
    Avail.

    N/A

  • Model

    ARCH LOFT

  • Price

    $1,825

  • SQ. FT.

    895

  • Available
    Avail.

    N/A

  • Model

    RADIUS

3 Bedrooms, 2 Bathrooms

  • Price

    $2,490 - $2,515

  • SQ. FT.

    1,208

  • Available
    Avail.

    N/A

  • Model

    PENTAGON

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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Aura Downtown is a 490 - 1,208 sqft apartment in Norfolk in zip code 23510. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,145 - $2,515. Nearby cities include Portsmouth, Chesapeake, Virginia Beach, Hampton, and Carrollton. 23514, 23507, 23517, 23504, and 23704 are nearby zip codes.

  • Price

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  • Model

Aura Downtown

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