The community itself is wonderful since about October, but lately things are falling apart. They have stopped not just simple preventive maintenance but legally required upkeep. I can only assume that Covid19 is putting a financial strain on Bonaventure and they can't hire a qualified maintenance manager. The front staff are amazing and do the best they can do with what they have.
Manager
12/21/2020
Aura Downtown
We're sorry to receive this feedback. Please be assured that your satisfaction is among our top priorities. We hope that you'll contact us directly at bonaventurecares@bonaventure.com or stop into the office to discuss what you've observed and how we might improve. We'll do our very best to address each of your concerns in an effort to resolve them. Thank you.