Element at Ghent
#11 #1 #4

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Element at Ghent

111 E 18th St, Norfolk, VA 23517
(1236 Reviews & Surveys)
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"This has been the best apartment I've ever lived in. The building is kept clean and mainte" ...
$1,581 - $2,131/mo
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Move-In Specials

THANK YOU FOR YOUR SERVICE: 3% Military Discount!

Floor Plans & Pricing

1 Bedroom

Palladium

1 Bed, 1 Bath | 611 sq. ft.

$1,581

1 Available Unit

See Floor Plan Details

Gallium

1 Bed, 1 Bath | 720 sq. ft.

$1,811

1 Available Unit

See Floor Plan Details

2 Bedrooms

Cobalt XL

2 Beds, 2 Baths | 1,132 sq. ft.

$2,011

1 Available Unit

See Floor Plan Details

Iridium

2 Beds, 2 Baths | 1,093 sq. ft.

$2,086

1 Available Unit

See Floor Plan Details

Cobalt

2 Beds, 2 Baths | 1,102 sq. ft.

$2,131

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A+
A+

Renter Ratings

A+

Review Ratings

Noise

4.8

Grounds

5.0

Safety

4.9

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

42

Manager’s Review Engagement

A+

Percentage of reviews responded to

97.62%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0.88 days

View Community Timeline
View Community Timeline

Element at Ghent Reviews

(134)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2018 - 2024

3/1/2024

Best Apartment I Have Ever Lived In

This is by far the best apartment I have ever lived in. Staff are friendly and responsive and service requests are always completed in a timely manner. The building is well kept and extremely clean. I highly recommend this place to military members as staff… See More >
    Manager

    3/1/2024

    Element at Ghent
    What great feedback! Thanks for sharing that you've found this community to be the best of the bunch and that it's been kept in pristine condition throughout your residency. It's also amazing to hear that you've received excellent serivce from our team!

    Updated Review

    Review Author Icon

    anonymous

    Resident 2021 - 2024

    3/1/2024

    Well maintained, excellent management team!

    Probably the best apartment complex management I've seen in the four I've lived in. Maintenance was always completed way faster than I expected. I'd put in a request and Johnny (maintenance man) would show up to my door quite often same day, but would always… See More >
      Manager

      3/1/2024

      Element at Ghent
      What amazing feedback! Knowing that you'd rate this community to be the best you've lived at is high praise and we certainly don't take that compliment lightly. It's excellent to hear that you've received prompt service from our team and we're so glad to have you here!

      Updated Review

      Review Author Icon

      Resident 595870

      Verified Resident 2015 - 2024

      2/25/2024

      This has been the best apartment I've ever lived in. The building is kept clean and maintenance is kept up. Service calls are handled quickly and resolved the first time. Property management, Janice and Harley, do all they can to keep this a nice place… See More >
        Manager

        2/27/2024

        Element at Ghent
        Thank you for your glowing review! Hearing how happy you are with your living space and the community as a whole makes our day. Most of all, we're glad to learn that our team has made a positive impact on your residency!
        Review Author Icon

        Resident 1228787

        Verified Resident 2024

        2/22/2024

        It's a very nice complex with excellent amenities! The staff is very friendly and will help you with anything. Also, I highly recommend getting a parking spot because it's inside the community and very practical.

          Manager

          2/23/2024

          Element at Ghent
          Thanks for your compliments! It's so nice to learn that you've loved the community amenities and that our team has been a delight to interact with. We are so glad to hear this and to have you as a member of the community!
          Review Author Icon

          anonymous

          Resident 2020 - 2024

          2/22/2024

          Great building but even better management!

          We've lived at the Element in both a 2 bedroom and a 1 bedroom since 2020. We love it; the building is clean and well maintained, issues are addressed quickly and communicated well, and the amenities are great. The apartments are nice, with good appliances,… See More >
            Manager

            2/26/2024

            Element at Ghent
            Thanks for this review and for sharing that you've had a great several years of residency and that you've found the community to be well-kept overall! It's especially nice to know that you've received great service from our team and that you are loving your experience!
            Review Author Icon

            anonymous

            Resident 2022 - 2024

            2/21/2024

            True Luxury Living

            This is the best place to live in Hampton Roads. The staff is phenomenal in communication, friendliness, and response times for the rare issues that ever do arise. Monthly events with food, prizes, and more also make this apartment feel more like a neighborhood than… See More >
              Manager

              2/22/2024

              Element at Ghent
              Wow! This is lovely to hear and it's so nice to know that our team has been a highlight of your experience. It's so nice to know that you've loved participating in the monthly events!

              Updated Review

              Review Author Icon

              rosscm97@gmail.com

              Resident 2022 - 2024

              2/21/2024

              Top Pick Apartment

              You could not ask for a better place to live in Norfolk! The Element is so clean and the staff makes you feel like family. Cannot rave enough about this apartment and the quality of the people who make this place feel like home. Very… See More >
                Manager

                2/22/2024

                Element at Ghent
                Thank you for this input and for letting us know that residing here has been an all-around excellent experience! This is wonderful to hear and we're so happy to know that you feel completely content and at home here!
                Review Author Icon

                anonymous

                Resident 2023 - 2024

                2/21/2024

                The best apartment complex!

                I have lived living at the element! The building is clean and modern with spacious, well designed apartments. The gym, pool, and club house are amazing amenities, and all the event put on build a great community. Harley and Janice are also incredible and go… See More >
                  Manager

                  2/22/2024

                  Element at Ghent
                  Thanks for your feedback and for taking a moment to share that you found so much to love about the community! It's great to learn that the amenities were a highlight of your experience and that our team made a positive impression!
                  Review Author Icon

                  Donald_W272

                  Resident 2023 - 2024

                  2/21/2024

                  The best building ever!

                  The Element is easily the best living experience I've ever had in an apartment complex. The amenities are great. It's location and accessibility to everything you need in a five mile radius, much of it being in walking distance, is lovely. But the best part… See More >
                    Manager

                    2/21/2024

                    Element at Ghent
                    Thanks for your review and for raving about your experience residing here! Knowing that you've loved the amenities, prime location, and our awesome team really makes our day! We are so happy to know that you're happy here!
                    Review Author Icon

                    anonymous

                    Resident 2023 - 2024

                    2/21/2024

                    The best!

                    I signed this place without being able to view in person and was not disappointed. Harley and Janice went out of their way to send me Live Photos and measurements to make sure I had the right impression. They went out of their way to… See More >
                      Manager

                      2/21/2024

                      Element at Ghent
                      Thanks for your review and for letting us know that you've loved your experience within the community! We know how nerve wracking it can be to move in sigh unseen, but we're glad that you're happy with your choice and that you've found so many positives about Element at Ghent!

                      Updated Review

                      Review Author Icon

                      anonymous

                      Resident 2016 - 2024

                      2/19/2024

                      Great location and great staff!

                      This is a great location in Ghent, close to grocery stores, gyms, restaurants, and EVMS while still being away from the direct commotion of downtown Granby Street and the train. This makes for a great combination of being close to things without feeling like the… See More >
                        Manager

                        2/20/2024

                        Element at Ghent
                        Thanks so much for this feedback! It's nice to hear that the location has been a highlight of your residency and that you have been impressed with our friendly team! Knowing that you've received great service makes our day!

                        Updated Review

                        Review Author Icon

                        Resident 1173082

                        Verified Resident 2023 - 2024

                        2/6/2024

                        Element at Ghent has been nothing short of phenomenal! The staff here are constantly available to help with any situation or questions. They host amazing events that bring the community together, even supporting local businesses. I've loved living here and can't imagine there is a… See More >
                          Manager

                          2/7/2024

                          Element at Ghent
                          This is lovely to hear! Thanks for raving about your residency and for sharing that you've found the team to be amazing to work with. We're especially happy to know that you've loved the events and strong sense of community here!
                          Review Author Icon

                          Resident 1107062

                          Verified ProspectVisited 2024

                          1/30/2024

                          Harley was extremely personable, kind, straightforward and answered all of my questions and more. Hands down so far one of the best apartment tours I've had. Harley clearly explained everything to me and gave me a clear and concise price breakdown the apartment price, etc.

                            Manager

                            1/30/2024

                            Element at Ghent
                            Thanks for this wonderful feedback! It's great to know that our team has impressed you and that your tour was amazing! We appreciate your consideration of the community and would love to welcome you home to Element at Ghent soon!

                            Updated Review

                            Review Author Icon

                            Resident 1107723

                            Verified Resident 2023 - 2024

                            1/21/2024

                            Great community to live in. The whole apartment staff is amazing. It's always clean, maintenance is always on it with helping with any issues. Janice and Harley are the best always on top of every thing.

                              Manager

                              1/22/2024

                              Element at Ghent
                              What great input! Thanks for letting us know that you've been impressed by our team and that you've received nothing short of top-notch service. This five-star review is greatly appreciated, as is your continued residency!
                              Review Author Icon

                              Resident 1210032

                              Verified Resident 2023

                              12/19/2023

                              Beautiful apartment complex community with amenities that exceeded expectations. Harley has been welcoming from the start. Moving in went smoothly and we are so happy to call this our new home. Highly recommend.

                                Manager

                                12/19/2023

                                Element at Ghent
                                Wow! Thanks for raving about the community and our top-notch amenities. This is wonderful input and we're so glad that you feel welcome and at ease here. Welcome home!

                                Updated Review

                                Review Author Icon

                                Resident 1105316

                                Verified Resident 2022 - 2023

                                12/11/2023

                                A wonderful family oriented community with great staff members that care about their tenants. Very appreciative of Management's events planned throughout the year for the tenants. I love the community.

                                  Manager

                                  12/11/2023

                                  Element at Ghent
                                  Thanks for your feedback and for letting us know that you've found our team to be a delight to work with and that you've loved all the resident events! We're grateful for this feedback and that you are a member of the community!
                                  Review Author Icon

                                  Resident 1202668

                                  Verified ProspectVisited 2023

                                  11/26/2023

                                  It doesn't get any better than these guys ! They make you feel as if you already live there.The tour of the apartment was by far the best I've ever experienced.Thank you for making my decision that much easier!!!

                                    Manager

                                    11/27/2023

                                    Element at Ghent
                                    Thanks for your kind words! This is amazing feedback and we love learning that you've been impressed with our team. We're excited to welcome you home to Element at Ghent!

                                    Updated Review

                                    Review Author Icon

                                    Resident 1168197

                                    Verified Resident 2023

                                    11/6/2023

                                    I love living here. Great location and the staff and residents are great! I feel safe and secure living here. They put on great events. What can I say, it's a great fit for me and I'm super happy here.

                                      Manager

                                      11/7/2023

                                      Element at Ghent
                                      What amazing feedback! Thanks for sharing that you've loved the community and that you love residing here. Your input means a lot and we're so happy to know that you have loved interacting with our friendly team.

                                      Updated Review

                                      Review Author Icon

                                      Resident 614316

                                      Verified Resident 2015 - 2023

                                      11/6/2023

                                      Great community. Great staff. Consistently polite and engaged. Have look at other peoples places and Element wins every time. Compared to girekfs I speak to in the neighborhood, Element has the best building and staff

                                        Manager

                                        11/6/2023

                                        Element at Ghent
                                        Wow! This is wonderful to hear and we're glad to know that you've found the community and team to be the absolute best in the area!
                                        Review Author Icon

                                        Mberkey

                                        Resident 2020 - 2023

                                        10/31/2023

                                        Go check it out!

                                        I have lived here for two years and it was the best! The staff is amazing and so welcoming to everyone. I will miss all the fun events they host throughout the year along with their hospitality. Highly recommend to anyone looking for an apartment… See More >
                                          Manager

                                          10/31/2023

                                          Element at Ghent
                                          Thanks for letting us know that your two years of residency have been nothing short of excellent! Thank you for complimenting our team for their wonderful service and for this glowing endorsement. That really is the ultimate compliment in our eyes!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1098020

                                          Verified Resident 2022 - 2023

                                          10/19/2023

                                          This place is by far the best! Everyone is wonderful! Janice and Harley know you by name and apartment! They are really engaged within the community and are very caring! The monthly gatherings they have are very nice, it helps to get acquainted with your… See More >
                                            Manager

                                            10/20/2023

                                            Element at Ghent
                                            Thanks for this review and for sharing that you've been blown away by your experience within the community! This is fabulous to hear and we appreciate your compliments regarding the service that the team has provided.
                                            Review Author Icon

                                            Resident 1188768

                                            Verified Resident 2023

                                            10/10/2023

                                            Just moved in can't say yet just moved in but from what o have researched and heard from other tenants it is a great community Reviews are great and so far other tenants are pleasant and nice The management staff are very helpful and kind… See More >
                                              Manager

                                              10/11/2023

                                              Element at Ghent
                                              Thanks for this feedback and for letting us know that you've had a great start to your residency! It's great to know that the team has been helpful thus far and we're so happy to have you here. Welcome home!

                                              Updated Review

                                              Review Author Icon

                                              Resident 1088362

                                              Verified Resident 2022 - 2023

                                              9/27/2023

                                              I have loved living at The Element and wish I could stay forever. The staff is great! The amenities are unmatched and pristine! If you're shopping for a great place to live, convenient to downtown Norfolk, this is the spot!

                                                Manager

                                                9/27/2023

                                                Element at Ghent
                                                Thanks for your review and for sharing that you love residing here! This is excellent input and we appreciate your kind words regarding the property team and the location!
                                                Review Author Icon

                                                anonymous

                                                Resident 2022 - 2023

                                                9/22/2023

                                                Great amenities and excellent staff

                                                Element at Ghent is conveniently located just outside downtown Norfolk bordering the Ghent neighborhood. The building affords close walking distance to shopping, dining and nightlife. Upscale amenities and excellent staff make this property a “must see”. The management and staff make living at the Element… See More >
                                                Manager

                                                9/25/2023

                                                Element at Ghent
                                                What great feedback! Thanks for letting us know that you've found the team to be a delight and that you've loved the prime location of the community. We're so happy to receive a review like this one!

                                                Updated Review

                                                Review Author Icon

                                                Resident 773428

                                                Verified Resident 2020 - 2023

                                                7/26/2023

                                                Been at The Element at Ghent for 3 years and don't want to leave. The staff is always so friendly. The complex is always clean. They are always responsive to any work orders. Will only leave when I move for the Navy. Definitely recommend living… See More >
                                                  Manager

                                                  7/26/2023

                                                  Element at Ghent
                                                  Thanks for this glowing review and for your three years of residency! This is so nice to hear and we're glad to know that the team has impressed you. Thanks for sharing and for your glowing endorsement!

                                                  Features & Amenities

                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $400 ~ 500. Rent: $40. Restrictions: Element at Ghent welcomes two pets per apartment. A $400 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per month per pet. Pets over 45 LBS are welcome on the first floor only. Please call for additional details.. Pet Limit: 2
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                                                  • Dogs Allowed
                                                    Fee: $400 ~ 500. Rent: $40. Restrictions: Element at Ghent welcomes two pets per apartment. A $400 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per month per pet. Pets over 45 LBS are welcome on the first floor only. Please call for additional details.. Pet Limit: 2
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                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Bicycle Storage Available
                                                  • Business Center
                                                  • Controlled Access
                                                  • Gas Grills
                                                  • Monthly Resident Events
                                                  • Package Receiving Service
                                                  • Poolside Fire Pit with Seating
                                                  • Roof-top Terrace
                                                  • Storage Space
                                                  • TV Lounge
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                                                  Leasing

                                                  Element at Ghent apartments feature 1 and 2 bedrooms apartment homes located in the heart of Norfolk. Apartments feature high-end finishes including private balconies with endless views, stainless steel kitchen appliances, granite tiles, and chic interior design. Based in the national historic Ghent neighborhood of Norfolk, VA, our residents are never more than a few minutes away from downtown, the waterfront, shopping, retail, dining, and the arts. Whether you are visiting the Chrysler Museum of Art, catching a movie in the neighborhood's commercial district, or grabbing a drink at local brewery or winery, you are just a few steps away from your destination. Discover the good life in Element at Ghent apartments.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  SteelHead Management

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Element at Ghent Rated?
                                                  Based on 1236 number of votes by renters, Element at Ghent is currently rated 4.8 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Element at Ghent?
                                                  Element at Ghent is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Element at Ghent is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Element at Ghent?
                                                  Element at Ghent is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Element at Ghent?
                                                  Element at Ghent is rated 4.9/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Element at Ghent is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Element at Ghent?
                                                  Element at Ghent is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 97.619% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 0.88 days to their community reviews in the past year.
                                                  Who manages Element at Ghent?
                                                  SteelHead Management
                                                  What is the pet policy at Element at Ghent?
                                                  Cats Allowed
                                                  Fee: $400 ~ 500
                                                  Rent: $40
                                                  Restrictions: Element at Ghent welcomes two pets per apartment. A $400 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per month per pet. Pets over 45 LBS are welcome on the first floor only. Please call for additional details.
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $400 ~ 500
                                                  Rent: $40
                                                  Restrictions: Element at Ghent welcomes two pets per apartment. A $400 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per month per pet. Pets over 45 LBS are welcome on the first floor only. Please call for additional details.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  What is the move-in special?
                                                  THANK YOU FOR YOUR SERVICE: 3% Military Discount!

                                                  Contact Property

                                                  Element at Ghent

                                                  March 2024

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                                                  Element at Ghent is a 611 - 1,132 sq. ft. apartment in Norfolk in zip code 23517. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,581. Nearby cities include Portsmouth, Chesapeake, Virginia Beach, Hampton, and Carrollton.

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