B+

Metro on Granby Apartments

401 Granby St, Norfolk, VA 23510
401 Granby St, Norfolk, VA 23510

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Metro on Granby Apartments

401 Granby St

Norfolk, VA 23510

 
 
 
 
 
 

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Ratings & Reviews (69 Reviews)

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Prospective Resident Visited 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/15/2020
I have had a great experience so far with Metro on Granby! The staff is super friendly and has assisted me in my housing search so much. More specifically, Andrew Bagwell and Megan Hines have been GREAT leasing consultants- I've been in contact with Andrew and… See More
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Metro on Granby Apartments Manager

07/20/2020

Thank you for choosing to make your home at Metro on Granby. We are glad to see you have had an excellent experience during your search. Thank you for taking a moment recommend our community and leasing team with a five-star review!

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/24/2019
The front office doesn't know what they're doing. They took over under new management back in November without notifying residents and still can't answer valid questions. They don't know how to get around to the historic side properly. They have no idea how to review the… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/10/2018
My husband and I were new to the Ghent area when we moved into Metro on Granby. The location is fantastic, and Jacob in the front office is absolutely wonderful. We moved into the 411 building which is older, but had bigger floor plans. We had… See More
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 Verified Resident 321443vrp 2014 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/11/2018
Overall, this is a nice apartment building in a nice location downtown. The quality of the front office staff has gone down dramatically since I moved in, and they continually have issues getting leases completed on time and keeping accurate records on file. The turnover is… See More
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Metro on Granby Apartments Manager

07/10/2017

Thank you so much for the kind words! Let us know if there is anything we can do to keep Metro a great place to live! 757-960-8060 [email protected]

 Verified Resident 462214vrp 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/08/2018
Great experience overall. However, I have noticed that the appearance of the common areas, particularly the back entrance of the building, often appears disheveled. ................................................................................................................................................................................................................................................................................................................................................ See More
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 Verified Resident 446411vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/28/2018
Staff is very nice made the process simple. Only complaint i have is there wasn't a good explanation of how to pay the rent online when it is due. Lovely location close to work for me and close to anything i could ever want to do.… See More
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 klmnop19 429828vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/23/2018
Apartment building is super Inconvenient to get to. If you have large boxes, a suitcase or a wagon for groceries you have to walk all the way from Freemason parking garage to Boush street next to the music shop to go through the private garage. Or… See More
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 Verified Resident 414724vrp 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/06/2017
The community is a very quiet friendly community and also very secure. The location is great for people who are interested in living a life in the "city". its close to shops, restaurants and public transportation. See More
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 Verified Resident 413867vrp 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/02/2017
Up until Kristen and Jocob left, things were good. The people hired to manage after that, have been worthless and have no idea how to deal to deal with people or the situations that arise. A lot of tenants are unhappy with how things have been… See More
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 Verified Resident 409474vrp 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2017
I love this community and property. It is ideal and much comparable to places like New York (with much large spaces) where I have lived before. This is an awesome community with great common areas and terrific staff. See More
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 Verified Resident 263934vrp 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/25/2017
Our one bedroom apartment lease is a bit pricey but you can't beat the downtown location, the safety, and the friendly staff. We really love having the parking in the Freemason lot and not out in the street! See More
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 Verified Resident 384037vrp 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/15/2017
411 Granby is a great place. I have lived here for going on 3 years. My favorite place I have lived. Space is bigger than majority of places downtown. Location is great. Surrounded my restaurants and shops. Metro has quite a few amenities as well. A+… See More
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 Verified Resident 376718vrp 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/30/2017
I enjoy it but they are on a slow downhill trend that needs to be corrected, the location is great and convenient for those who want to live downtown in Norfolk. The community is actually very quiet for being downtown. They could be one of the… See More
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Metro on Granby Apartments Manager

08/09/2017

Thank you so much for your review of Metro on Granby! We are always trying to improve in every way we can. If you have ideas please come share with us at the office, or talk with us at our upcoming event. We value your residency, and will continue to strive for improvements property wide. Metro on Granby [email protected] 757-962-8060

 Verified Resident 365287vrp 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/04/2017
Kristen, Merideth and E were amazing when they were still here. I have seen a drastic decline in service lately. I will most likely not be renewing my lease. I feel that dollar for dollar quality is no longer worth it. I hate to say that,… See More
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Metro on Granby Apartments Manager

07/10/2017

Dear Valued Resident, We are very sorry to hear that this has been your more recent experience at Metro on Granby. Please know we do everything we can to ensure our residents are happy and enjoy calling Metro on Granby Home! We would love to speak with you more about your experiences to help us learn how we can make Metro even better. Please feel free to call or email us, or even stop by! [email protected] or 757-962-8060.

 Verified Resident 365151vrp 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/03/2017
Over all it is nice. I would have to say that some of the small items have not been achieved. Coffee if the mornings, and the gas grills are not currently working. The area is great to live in Norfolk is why I forgive currently the… See More
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Metro on Granby Apartments Manager

07/10/2017

Dear Valued Resident, We are so sorry to hear that this has been your experience. Please know we will take this information to correct and repair these items. Metro on Granby strives to ensure our residents have the best living experience. We would love the opportunity to speak with you more about your experience and how we can better our service. Please feel free to call, email, or stop by the office at anytime! [email protected] 757-962-8060

 Verified Resident 355509vrp 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2017
I'm happy with it . Staff friendly and attentive. Great location. The communal room is always nice. I have held two events there, and both have been sussessful. There does seem to be a high turnover of the apt front desk, but all have done a… See More
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Metro on Granby Apartments Manager

07/10/2017

Dear Valued Resident, We always love to hear from our Metro family! We always love to our residents take enjoyment in all the Metro on Granby has to offer. If you ever have any ideas of how we can make living here better please let us know! [email protected] 757-962-8060

Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/18/2017
Metro on Granby is the best place to be in downtown Norfolk close to restaurants within walking distance, The mall is a block away. Amenities features are great wonderful gym, yoga, game room. office staff are great, Maintenance staff is quick and a friendly matter cleaning… See More
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Metro on Granby Apartments Manager

07/10/2017

Dear Valued Resident, Thank you so much for taking the time to write this! We always love good feed back. Please let us know if there are any areas that we could work to help make Metro on Granby and even better place to call HOME! [email protected] 757-962-8060

 Verified Resident 319655vrp 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/12/2017
The Metro on Granny apartments are located perfectly on Granby St. in hip Downtown Norfolk. You're within walking distance of dozens of restaurants. The Tide is only one block away and McCarther Center is only 2. You won't ever get bored living at Metro. See More
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Metro on Granby Apartments Manager

07/10/2017

Thank you so much for taking the time to write this review! We love how close we are to all the fun downtown!

 Verified Resident 319014vrp 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2017
Outstanding location and excellent service from management and staff! I've been very satisfied here, and I'll continue to recommend this community to family and friends. The location and quality of my apartment is thoroughly outstanding! See More
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Metro on Granby Apartments Manager

07/10/2017

Thank you so much for this great review! Please let us know any friends you refer so we can offer you our great referral bonus! If there is anything Metro can work on please let us know! [email protected] 757-962-8060

 Verified Resident 314111vrp 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/23/2017
It's need nice. But my experience with the front office staff has been on a steady decline. I don't know if Meridith left as she was very responsive to my inquiries. But they need to find someone like her again. And Efren the Maintenance Manager is… See More
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Metro on Granby Apartments Manager

07/10/2017

Dear Valued Resident, Thank you for taking the time to write this review. We take every review as a time to learn and become better for our residents. Please know we are always available to discuss Metro on Granby with you in person or over the phone. We value your residency and want to make sure all our residents feel at home! [email protected] 757-962-8060

 Verified Resident 312111vrp 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/18/2017
The place is in a great location, but it can be a little noisy. The staff is second to none. Some things were built on the cheap, but overall decent quality. It is a great place for a young professional. See More
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Metro on Granby Apartments Manager

07/10/2017

Dear Valued Resident, We thank you for taking the time to write this review. If there is anything you would like to speak more about to help us make your experience better, please come by the office at any time. We strive to make everyone's experience at Metro on Granby GREAT! [email protected] 757-962-8060

mathur89 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2016
Great apartment complex, staff friendly and helpful, perfect location! See More
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Metro on Granby Apartments Manager

07/10/2017

Thank you for your great review! Metro on Granby works very hard to make all our residents feel at home!

 sn55555 269469vrp 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/09/2016
good sizes compared to other apartment buildings in downtown Norfolk See More
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Metro on Granby Apartments Manager

07/10/2017

Thank you so much! Metro on Granby is proud to have so much to offer our amazing residents!

Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/08/2016
Between Kristen and Jacob(the newest member of the front office team), I have had an amazing experience during my stay at The Metro on Granby. Any issue that I have had, has been met with a positive attitude and ended with the problem being solved quickly.… See More
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Metro on Granby Apartments Manager

07/10/2017

This is so wonderful to hear! Please let Metro on Granby staff know of anything we can do to help keep Metro a great place to live. 757-962-8060 [email protected]

 Verified Resident 279101vrp 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/25/2016
Very welcoming and friendly community. Staff was very helpful with the application process and answering questions. The maintenance staff has been quick to fi. Issues and address problems. Highly recommend them for future tenants to the area. See More
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 Updated Review
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Manager

 
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Features & Amenities

Parking

  • Garage

General

  • Built-in Microwaves
  • Business Center
  • Car Charging Stations
  • Clubhouse
  • Curved Shower Rods
  • Cyber Nook with Computer Stations
  • DishWasher
  • Dry Cleaning Service Available
  • Elevator
  • Energy Star Stainless Appliances
  • Fitness Center
  • Furnished Apartment Homes
  • Game Room
  • Gated Access
  • Glass Tile Backsplash
  • Glass-top Stoves
  • Gooseneck Faucet in Kitchen
  • Granite Countertops
  • Grocery Delivery Available
  • Guest Room
  • High Ceilings
  • High-Speed Internet
  • Ice Maker
  • Loft-style Apartments Available
  • Military and Preferred Employee Discounts Available
  • On-Site Management
  • Onsite Bike Storage
  • Paw Spa
  • Pets Allowed
  • Premium Cabinetry with Brushed Hardware
  • Premium Light Fixtures
  • Premium Lighting Package
  • Premium Windows
  • Public Transportation
  • Recreation Room
  • Recycling Program
  • Spin Bike Studio
  • Storage Space
  • Tiled Shower and Tub
  • Trash Chute
  • Undermounted Sinks in Kitchen
  • Walk In Closets
  • Zen Fireplace Lounge

Pets

  • Dogs Allowed
    Fee: $300
    Rent: $25
    Restrictions: Breed restrictions apply - please call for details. No weight limit.
    Pet Limit: 2
    Comments: Non-refundable pet fee $300 for 1st pet; $100 for 2nd pet.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,045

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE MET

  • Price
    Price

    $1,076

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE GEORGETOWN

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,236

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE CATALINA

  • Price
    Price

    $1,236

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE LURAY

  • Price
    Price

    $1,236

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE MELROSE

  • Price
    Price

    $1,246 - $1,411

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE FENWAY

  • Price
    Price

    $1,257

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE PALMS

  • Price
    Price

    $1,288

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE DECO

  • Price
    Price

    $1,313 - $1,339

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE VENETIAN LOFTS

  • Price
    Price

    $1,318

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE COLLINS

  • Price
    Price

    $1,329 - $1,499

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE MANHATTAN

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,432

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE BELLAGIO

  • Price
    Price

    $1,560

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE OPRY

  • Price
    Price

    $1,560 - $1,571

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE HOLLYWOOD

  • Price
    Price

    $1,607

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE CARNEGIE

  • Price
    Price

    $1,648

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE ROYAL

  • Price
    Price

    $1,658

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE ARLINGTON

  • Price
    Price

    $1,726

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE RIVIERA

  • Price
    Price

    $1,777 - $1,952

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE EMPIRE LOFT

2 Bedrooms, 2.5 Bathrooms

  • Price
    Price

    $1,700

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    THE FRENCH QUARTER

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B-
SL Nusbaum
VIEW 131 COMMUNITIES

YOUR PLACE IN THE HEART OF DOWNTOWN NORFOLK Metro on Granby is a one-of-a-kind apartment community that brings three extraordinary downtown buildings together, connected by catwalks and cool vibes. Our Studio, One Bedroom, and Two Bedrooms apartments range from a cozy reimagined historic studio to contemporary airy loft apartment. You'll find variety different floorplans, each offering something unique and distinctive for you! Our community amenities have been designed as extensions of your home. Get away from it all in one of our two resident clubrooms, or on one of our three rooftop courtyards. Step up your game and take advantage of a fitness center, spin cycle studio, and yoga studio.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 09:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Metro on Granby Apartments?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Metro on Granby Apartments?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Metro on Granby Apartments?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 5 days to their community reviews in the past year.

Who manages Metro on Granby Apartments?
SL Nusbaum

What is the pet policy at Metro on Granby Apartments?
Dogs Allowed
Fee: $300
Rent: $25
Restrictions: Breed restrictions apply - please call for details. No weight limit.
Pet Limit: 2
Comments: Non-refundable pet fee $300 for 1st pet; $100 for 2nd pet.

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths


Metro on Granby Apartments Gallery

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Floor Plans

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Metro on Granby Apartments is an apartment in Norfolk in zip code 23510. This community has a Studio - 2 bedroom, 1 - 2.5 bathroom, and is for rent for $1,045 - $1,952. Nearby cities include Portsmouth, Chesapeake, Virginia Beach, Hampton, and Carrollton. 23514, 23507, 23517, 23504, and 23704 are nearby zip codes.

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Metro on Granby Apartments

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Management Photos (36)

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  • (Manager photo uploaded on 08/09/2017) Image of Metro on Granby Apartments in Norfolk, VA
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  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
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  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA
  • (Manager photo uploaded on 11/01/2018) Image of Metro on Granby Apartments in Norfolk, VA

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