Review History for anonymous

Promenade Pointe


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anonymous

Resident 2017 - 2020

8/17/2020

I have lived here for a few years but have decided to move out soon at the end of this lease. The staff is absolutely great and maintenance is completed very quick which I truly love..but, the cleanliness of the grounds and building has driven me out. The dog waste problem is outrageous with poop literally everywhere. There is trash around the entire grounds no matter the season. I think the clientele of the complex has downgraded and it seems no matter how much myself and other residents complain the problems never truly get fixed. From trash and shattered glass spewed throughout the parking lot and the rodents and bugs that I've seem around (which after googling I found were attracted to feces) I have come to terms with finding better accommodations in Norfolk .
    Manager

    8/18/2020

    Promenade Pointe
    Thank you for taking the time to leave a review. Your feedback is crucial to providing the best living experience to all of our residents. While we're glad to hear that you've enjoyed great service from our team, we're sorry to see that there are other aspects of our community that need to be improved. Please reach out to bonaventurelistens@bonaventure.com with your thoughts so that we can improve your experience.

    Review 117 out of 258

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    Promenade Pointe

    March 2024

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