Ratings & Prices for The Alexander at Ghent Apartment Homes, Norfolk, VA

epIQ Report Card

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Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2
Safety	3
Office Staff	1
Maintenance	1
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (73 Reviews)

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Resident • 2020

11/28/2020

Extremely overpriced for what you get and for the lack of maintenance. The place has not been properly maintained for a number of years, as evidenced by the inspection stickers on the AC blower and water heater of my unit. Appliances are at end of life… See More

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dhendrix1225 • Resident • 2019

05/01/2019

I had a six month lease here that began in November of 2018 and terminated at the end of April 2019. To start things off- I will say the manager, Carlette, is RUDE. She was so sweet & welcoming while we were applying for the apartment… See More

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The Alexander at Ghent Apartment Homes Manager

05/02/2019

Thank you for taking the time to write a review. The team at The Alexander at Ghent takes our reviews very seriously. We're so sorry that your experience at our community has been negative. I would love the opportunity to discuss your concerns and get more feedback. Please contact the property manager Jessica at 757.962.8058. Thank you again for taking the time to let us know how we can improve and I hope to speak with you soon.

Resident • 2019

01/06/2019

I have lived in the Alexander since September 2018. Initially, I very much enjoyed the building. The maintenance crew was friendly. Most of the leasing office staff were great. However, after spending just a few months here I have noticed many unfortunate issues. The assistant property… See More

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Resident • 2015 - 2018

05/12/2018

Going to make a detailed and honest review as I was once someone that had to review apartments from long distance without being able to visit the location. I've lived here since 2015. I'm still currently a resident. Overall, I would say these apartments are average,… See More

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The Alexander at Ghent Apartment Homes Manager

07/19/2018

Thank you for the detailed feedback. Your review is definitely helpful for us to know our strengths and areas we need to work on. We're glad our improvements have been positive for you thus far and hope our continued efforts will also be helpful. Please let us know about the faucets. There could be something wrong or that's come loose that our maintenance team can take care of. And we're sorry the gate was broken; we're confident the most recent repair will be longer-lasting. Have a great day!

Resident • 2015 - 2017

02/06/2017

If you are looking to move into the Ghent area consider moving anywhere except the Alexander. I have lived here for almost two years now and can not get over how atrocious this property is. From the pictures and the initial tour we thought it would… See More

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Resident • 2014 - 2015

10/20/2015

I know what is like to rent a good, value for money apartment in Norfolk. The well-known, safe and clean complex buildings are few and over priced but it does not mean that you have to choose Alexander. Here I try to provide you with pros… See More

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grindlay • Resident • 2014 - 2015

08/26/2015

I rented this apartment for two reasons. Safety. The enclosed, monitored parking and surrounding area made my wife and feel safe as we were coming from out of state. I have recommended this location to friends because of the proximity to downtown, the cleanliness and amenities.… See More

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Resident • 2015

05/04/2015

Want to return from deployment with mice? Want to live in an hotel your first week back from my a 8 deployment? Move to Alexander at Ghent. Great complex for non military personnel if you love mice. Military personnel/ civilian should not move into this place… See More

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Resident • 2011 - 2014

03/30/2014

A tenant at The Alexander at Ghent since October 20, 2011, I had specific criteria when I was searching for a place: 1) Within Norfolk (no bridges or tunnels on a daily commute) 2) Secure parking (no on-street parking) 3) Out of flood plain (or at… See More

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Resident • 2013 - 2014

02/20/2014

The only reason we chose to live here was the location and the friendliness of the staff. Not one other property took the time to answer my many questions as they did. The home to apartment transition is always hard, but the staff was always helpful… See More

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Resident • 2013

10/26/2013

Do not rent here - look elsewhere! The front office staff is somewhat incompetent, rude, and unwilling to admit mistakes. I lived at the Alexander for two years and my account was screwed up for the last year - the staff could never tell me where… See More

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hautecupofjoe • Resident • 2011 - 2013

09/11/2013

This is the first time I have ever filled out a ratings section online. Living at The Alexander at Ghent was a great experience for me. The ladies in the office were always professional and smiling and greeting people as they walked through the door. The… See More

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Resident • 2013

07/25/2013

Construction noise levels are ridiculous, and although they are not supposed to work before 7am they do so anyways. Walls are so thin neighbors can be heard at all times of the day. Pet owners have no respect for other people. In the hallways you will… See More

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Resident • 2012 - 2013

06/10/2013

This place is all kind of smoke and mirrors. We have had nothing but trouble and heartache from the day we moved in. First off they demanded all kinds of very personal financial information simply to be accepted as a resident then they held off until… See More

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Resident • 2013

03/20/2013

I love it here. I have a small dog and there are indoor courtyards where he go and play with other dogs and it is a place where i feel safe to take him out to use the bushes when it is dark outside. The people… See More

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Resident • 2010 - 2013

02/27/2013

Lived here a couple of years and it has more than met my needs. Location, service by maintenance and other staff support tenants pretty well. Kudos to the maintenance staff - they fix stuff right the first time, usually in a day or so. Lots of… See More

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prizzut2 • Resident • 2012 - 2013

02/22/2013

This place is very attractive to look at, but there are serious problems that cannot be overlooked. One feature that was advertised to my roommate and I in promotional materials was the "high ceilings", which we unfortunately did not pay attention to. It would seem this… See More

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Resident • 2012

12/03/2012

-THE RENT IS TOO DAMN HIGH!!! for location (More ------ then Ghent) -Don't cross Monticello -Poor security, peoples cars still get broke into inside the parking garage. Oh yeah, don't even bother parking on the street, it will get broke into. -Seems like it was rushed… See More

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anonymous • vrp • 2012

11/17/2012

Friendly leasing agent and maintenance staff. Work orders are completed within a few days. Great parking and convenient to classes, work and highways. The only thing I don't like is hearing your neighbors through the walls, but that's characteristic of all apts. Really enjoying my time… See More

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Resident • 2012

10/24/2012

I have lived her for a while now and I really like it. Everyone is really nice. I love the pol and the gym is ideal. It's close to work for me. There is always something going on downtown. There's lots to do. I have used… See More

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Resident • 2012

06/23/2012

The entire building smells of dog poop because you are constantly stepping over it in the hallways!!!!!!!!!!!!!!!! There are constant pee stains on the filthy disgusting carpets in the hallways! Don't move in unless you want to live in an overpriced litterbox! Management does NOTHING about… See More

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Resident • 2011 - 2012

05/11/2012

This place is great! Compared to other locations in the area, this is one of the best! Parking deck is a huge plus as well as the poo, which a lot of apartment complexes and condos in the area don't have. The clubroom is excellent and… See More

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Resident • 2011 - 2012

04/26/2012

After looking at nearly all the apartments in Ghent, I decided on the Alexander. First, I was very happy that they welcomed my large dog with little hesitation! After living here for a year, I am very happy with my choice. The apartment staff is BY… See More

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Resident • 2006 - 2008

04/26/2012

I'm a former tenant of the Alexander (in fact, I moved in when it was still the Bristol). My inbox suddenly exploded today with reviews, after months had gone by between reviews before. And they are all positive. Either the Alexander finally got its act together… See More

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Resident • 2012

04/26/2012

I've been here for 5 months and wouldn't want to live anywhere else. I live on the bottom floor and can sometimes hear people running through the halls but I have had little to no problems with hearing next door neighbors. There are two grills and… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

In-Unit Washer and Dryer

Parking

Garage

General

9' or 10' Ceilings with Crown Molding
BBQ and Picnic Areas
Balcony or Patio
Bike Storage
Built-in Computer Nook
Ceiling Fans in Bedrooms and Living Room
Clubhouse
Convenient to Ghent- Northfolk's Cultural Center
Courtyard
Downtown Norfolk Views Available
Elevator
Fitness Center
Garden Tubs
Gated Access
Kitchen Islands
Kitchen Pantries
Online Payments Accepted
Pet Friendly with Breed Restrictions
Pool
Premium Kitchen Cabinetry
Resident Social Activities
Short Term Lease Available
Upgraded Interior Finishes
Walk In Closets

Pets

Cats Allowed
Fee: $350
Rent: $35
Pet Limit: 2
Comments: $350 pet fee. For 2nd pet, an additional $150. (additional $150 fee for puppies and kittens under 1 year of age, per pet)
Dogs Allowed
Fee: $350
Rent: $35
Restrictions: We welcome all breeds of dogs, except the following breed or mixed breed: Akita, Alaskan Malamute, Chow, Doberman Pinscher, German Shepherd, Great Dane, Husky, Pit Bull Terriers*, Rottweiler, Saint Bernard and Wolf Dog Hybrids.* (including all Pit Bull breeds - American Pit Bull Terriers, American or Irish Staffordshire Terriers, Bull Terriers, Pit Bulls, American Bull Dogs, and Presa Canario.) We reserve the right to add additional restricted breeds at any time.
Pet Limit: 2
Comments: $350 pet fee. For 2nd pet, an additional $150. (additional $150 fee for puppies and kittens under 1 year of age, per pet)

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
565
Available
Avail.
N/A
Model
S1

View Floor Plan

Price
Price
$1,270 - $1,720
SQ. FT.
695
Available
Avail.
5 Units
Model
S2

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
565
Available
Avail.
N/A
Model
A1

View Floor Plan

Price
Price
N/A
SQ. FT.
825
Available
Avail.
N/A
Model
A3

View Floor Plan

Price
Price
$1,395 - $1,780
SQ. FT.
748
Available
Avail.
1 Units
Model
A2

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,555 - $2,785
SQ. FT.
1,036
Available
Avail.
5 Units
Model
B1

View Floor Plan

Price
Price
$1,685 - $2,810
SQ. FT.
1,192
Available
Avail.
3 Units
Model
B2

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,935 - $2,570
SQ. FT.
1,324
Available
Avail.
1 Units
Model
C1

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

The Alexander at Ghent’s spacious open concept style floor plans feature everyday conveniences and modern touches like ten-foot ceilings with crown molding, large kitchen islands, full-size washers and dryers, and walk-in closets. We offer pet-friendly studio, 1, 2 & 3 bedroom apartments.Coupled with our close proximity to local retail, restaurants, and bars, our WalkScore of 76 makes the Alexander at Ghent’s location the ideal place to enjoy everything Norfolk has to offer. In the heart of the Ghent neighborhood, our community was designed with our resident’s comfort and convenience in mind. At The Alexander at Ghent Apartments, it’s easy to find what you are looking for and it is our commitment to you, our future resident, that you will love living here.

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday - Tuesday: 10:00 AM - 06:00 PM
Wednesday: 11:00 AM - 06:00 PM
Thursday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

Can you hear your neighbors?

Anonymous · March, 19 2018 · 1 answer

· Just Now

Yes. The walls are fairly thin. You'll only hear them when they get loud though. I dont usually hear normal conversations.

Anonymous · May, 12 2018

Frequently Asked

What are noise levels like at The Alexander at Ghent Apartment Homes?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Alexander at Ghent Apartment Homes?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is The Alexander at Ghent Apartment Homes?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

Who manages The Alexander at Ghent Apartment Homes?
Fairfield Residential

What is the pet policy at The Alexander at Ghent Apartment Homes?
Cats Allowed
Fee: $350
Rent: $35
Pet Limit: 2
Comments: $350 pet fee. For 2nd pet, an additional $150. (additional $150 fee for puppies and kittens under 1 year of age, per pet)
Dogs Allowed
Fee: $350
Rent: $35
Restrictions: We welcome all breeds of dogs, except the following breed or mixed breed: Akita, Alaskan Malamute, Chow, Doberman Pinscher, German Shepherd, Great Dane, Husky, Pit Bull Terriers*, Rottweiler, Saint Bernard and Wolf Dog Hybrids.* (including all Pit Bull breeds - American Pit Bull Terriers, American or Irish Staffordshire Terriers, Bull Terriers, Pit Bulls, American Bull Dogs, and Presa Canario.) We reserve the right to add additional restricted breeds at any time.
Pet Limit: 2
Comments: $350 pet fee. For 2nd pet, an additional $150. (additional $150 fee for puppies and kittens under 1 year of age, per pet)

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths