Ratings & Reviews
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dhendrix1225 • Resident • 2019 Not Recommended
Reviewed 05/01/2019
I had a six month lease here that began in November of 2018 and terminated at the end of April 2019. To start things off- I will say the manager, Carlette, is RUDE. She was so sweet & welcoming while we were applying for the apartment… See More
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The Alexander at Ghent Apartment Homes Manager05/02/2019
Thank you for taking the time to write a review. The team at The Alexander at Ghent takes our reviews very seriously. We're so sorry that your experience at our community has been negative. I would love the opportunity to discuss your concerns and get more feedback. Please contact the property manager Jessica at 757.962.8058. Thank you again for taking the time to let us know how we can improve and I hope to speak with you soon.
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Resident • 2019 Not Recommended
Reviewed 01/06/2019
I have lived in the Alexander since September 2018. Initially, I very much enjoyed the building. The maintenance crew was friendly. Most of the leasing office staff were great. However, after spending just a few months here I have noticed many unfortunate issues. The assistant property… See More
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Resident • 2015 - 2018 Not Recommended
Reviewed 05/12/2018
Going to make a detailed and honest review as I was once someone that had to review apartments from long distance without being able to visit the location. I've lived here since 2015. I'm still currently a resident. Overall, I would say these apartments are average,… See More
The Alexander at Ghent Apartment Homes Manager07/19/2018
Thank you for the detailed feedback. Your review is definitely helpful for us to know our strengths and areas we need to work on. We're glad our improvements have been positive for you thus far and hope our continued efforts will also be helpful. Please let us know about the faucets. There could be something wrong or that's come loose that our maintenance team can take care of. And we're sorry the gate was broken; we're confident the most recent repair will be longer-lasting. Have a great day!
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Resident • 2015 - 2017 Not Recommended
Reviewed 02/06/2017
If you are looking to move into the Ghent area consider moving anywhere except the Alexander. I have lived here for almost two years now and can not get over how atrocious this property is. From the pictures and the initial tour we thought it would… See More
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Resident • 2014 - 2015 Not Recommended
Reviewed 10/20/2015
I know what is like to rent a good, value for money apartment in Norfolk. The well-known, safe and clean complex buildings are few and over priced but it does not mean that you have to choose Alexander. Here I try to provide you with pros… See More
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grindlay • Resident • 2014 - 2015 Recommended
Reviewed 08/26/2015
I rented this apartment for two reasons. Safety. The enclosed, monitored parking and surrounding area made my wife and feel safe as we were coming from out of state. I have recommended this location to friends because of the proximity to downtown, the cleanliness and amenities.… See More
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Resident • 2015 Not Recommended
Reviewed 05/04/2015
Want to return from deployment with mice? Want to live in an hotel your first week back from my a 8 deployment? Move to Alexander at Ghent. Great complex for non military personnel if you love mice. Military personnel/ civilian should not move into this place… See More
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Resident • 2011 - 2014 Recommended
Reviewed 03/30/2014
A tenant at The Alexander at Ghent since October 20, 2011, I had specific criteria when I was searching for a place: 1) Within Norfolk (no bridges or tunnels on a daily commute) 2) Secure parking (no on-street parking) 3) Out of flood plain (or at… See More
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Resident • 2013 - 2014 Recommended
Reviewed 02/20/2014
The only reason we chose to live here was the location and the friendliness of the staff. Not one other property took the time to answer my many questions as they did. The home to apartment transition is always hard, but the staff was always helpful… See More
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Resident • 2013 Not Recommended
Reviewed 10/26/2013
Do not rent here - look elsewhere! The front office staff is somewhat incompetent, rude, and unwilling to admit mistakes. I lived at the Alexander for two years and my account was screwed up for the last year - the staff could never tell me where… See More
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hautecupofjoe • Resident • 2011 - 2013 Recommended
Reviewed 09/11/2013
This is the first time I have ever filled out a ratings section online. Living at The Alexander at Ghent was a great experience for me. The ladies in the office were always professional and smiling and greeting people as they walked through the door. The… See More
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Resident • 2013 Not Recommended
Reviewed 07/25/2013
Construction noise levels are ridiculous, and although they are not supposed to work before 7am they do so anyways. Walls are so thin neighbors can be heard at all times of the day. Pet owners have no respect for other people. In the hallways you will… See More
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Resident • 2012 - 2013 Not Recommended
Reviewed 06/10/2013
This place is all kind of smoke and mirrors. We have had nothing but trouble and heartache from the day we moved in. First off they demanded all kinds of very personal financial information simply to be accepted as a resident then they held off until… See More
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Resident • 2013 Recommended
Reviewed 03/20/2013
I love it here. I have a small dog and there are indoor courtyards where he go and play with other dogs and it is a place where i feel safe to take him out to use the bushes when it is dark outside. The people… See More
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Resident • 2010 - 2013 Recommended
Reviewed 02/27/2013
Lived here a couple of years and it has more than met my needs. Location, service by maintenance and other staff support tenants pretty well. Kudos to the maintenance staff - they fix stuff right the first time, usually in a day or so. Lots of… See More
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prizzut2 • Resident • 2012 - 2013 Not Recommended
Reviewed 02/22/2013
This place is very attractive to look at, but there are serious problems that cannot be overlooked. One feature that was advertised to my roommate and I in promotional materials was the "high ceilings", which we unfortunately did not pay attention to. It would seem this… See More
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Resident • 2012 Not Recommended
Reviewed 12/03/2012
-THE RENT IS TOO DAMN HIGH!!! for location (More ------ then Ghent) -Don't cross Monticello -Poor security, peoples cars still get broke into inside the parking garage. Oh yeah, don't even bother parking on the street, it will get broke into. -Seems like it was rushed… See More
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Resident • 2012 Recommended
Reviewed 11/17/2012
Friendly leasing agent and maintenance staff. Work orders are completed within a few days. Great parking and convenient to classes, work and highways. The only thing I don't like is hearing your neighbors through the walls, but that's characteristic of all apts. Really enjoying my time… See More
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Resident • 2012 Recommended
Reviewed 10/24/2012
I have lived her for a while now and I really like it. Everyone is really nice. I love the pol and the gym is ideal. It's close to work for me. There is always something going on downtown. There's lots to do. I have used… See More
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Resident • 2012 Not Recommended
Reviewed 06/23/2012
The entire building smells of dog poop because you are constantly stepping over it in the hallways!!!!!!!!!!!!!!!! There are constant pee stains on the filthy disgusting carpets in the hallways! Don't move in unless you want to live in an overpriced litterbox! Management does NOTHING about… See More
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Resident • 2011 - 2012 Recommended
Reviewed 05/11/2012
This place is great! Compared to other locations in the area, this is one of the best! Parking deck is a huge plus as well as the poo, which a lot of apartment complexes and condos in the area don't have. The clubroom is excellent and… See More
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Resident • 2011 - 2012 Recommended
Reviewed 04/26/2012
We have been here for a year and absolutely love it. The staff are amazing, cordial, and any minor fixing we needed in our studio was done in a very timely and professional manner. The courtyards are great for chilling out, grilling out or just relaxing… See More
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Resident • 2012 - 0 Recommended
Reviewed 04/26/2012
With me being in the military and living around the world, I have to say that this is by far one of the best places I have lived. The community is very clean and beautifully manicured! I feel very safe and secure with the gates on… See More
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Resident • 2012 Recommended
Reviewed 04/26/2012
I've been living at the Alexander for six months and am very pleased with it so far. The location is within a walking distance of the fun restaurants and bars on Colley or Granby Street (not to mention the Scope or the Chrysler Theater) and it's… See More
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Resident • 2012 Recommended
Reviewed 04/26/2012
I've been here for 5 months and wouldn't want to live anywhere else. I live on the bottom floor and can sometimes hear people running through the halls but I have had little to no problems with hearing next door neighbors. There are two grills and… See More
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