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The Alexander at Ghent Apartment Homes


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anonymous

Resident 2013

10/26/2013

Do not rent here - look elsewhere! The front office staff is somewhat incompetent, rude, and unwilling to admit mistakes. I lived at the Alexander for two years and my account was screwed up for the last year - the staff could never tell me where the accounting problem was - I had to write checks for the balance each month. I even received an eviction notice and had to pay lawyer fees my last month in residence. I was deployed when this happened and they knew the accounting error was theirs, yet they processed the eviction regardless. I settled the outstanding balance (about $20) in the nick of time. In general, the management is crumby and needs professional training. They seem to forget that they are in the customer service industry. Finally, the rent is too high for the type of accommodation and clientele. There are a lot of very young renters who have multiple people in small apartments. These folks treat the apartment complex like a barracks or college dorm. It's loud, messy, and routinely damaged by spills, pet accidents, or dings in the walls from constant move-ins and move-outs. Once you get past the relatively nice reception area and community room, the rest of the complex is drab, worn out and dirty. Anyone looking to rent in Ghent can find nice apartments in the multiple smaller buildings in the heard of the Ghent district; they are older but cheaper, more charming and closer to Colley and Colonial - where the restaurants and hang-outs are located. Lots of home owners in the area also rent out rooms and small apartments - walk around and look for rent sighns - they are everywhere. Renting deeper into the Ghent neighborhood (West of Montecello and Granby) will take you away from the rougher area where the Alexander borders. Good luck.

    Review 13 out of 76

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    The Alexander at Ghent Apartment Homes

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