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The James Apartments

345 Granby St, Norfolk, VA 23510
345 Granby St, Norfolk, VA 23510

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The James Apartments

345 Granby St

Norfolk, VA 23510

 
 
 
 
 
 

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Ratings & Reviews (37 Reviews)

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Sierracotton • Resident 2020
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Office Staff
01/04/2021
By far the worst place I have ever stayed. Before even moving in I should have known. Klarissa stated I could come see the apartment and someone would be there to take me through and then the day of no one would answer the phone or… See More
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Resident 2018 - 2019
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04/18/2019
I don't usually leave reviews but I have to make an exception. Save yourself the time and frustration and live somewhere not owned or managed by JJB. -they don't take security seriously at all. Doors to the building are propped open or left unlocked frequently after… See More
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Resident 2018
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12/04/2018
I would highly recommend living in downtown Norfolk; however, I do not recommend living at the James. When I first came to downtown Norfolk, the James was the first place that I looked at. When you first walk into an apartment at the James it looks… See More
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Rachswans • Resident 2017 - 2018
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03/29/2018
In all honestly, The James Apartments is the most INVASIVE place I have ever lived, and I’ve lived a lot of places. Every other month they do work. All of the access panels are in your closets and built behind places you would need to put… See More
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The James Apartments Manager

03/29/2018

We respect our residents' privacy and do our best to limit the number of visits to their homes. If work is necessary, notices are provided well in advance, to allow the residents ample time to prepare. The work done today was required by our utility management service, to ensure your meters were reading correctly and confirm that you were not being overcharged for your monthly usage. Because our quarterly filter changes are scheduled to take place next month, our Service Manager changed yours during the meter inspection today, so that we would not need to return. We will continue to do our very best to not inconvenience our residents and consolidate as many tasks as possible. Whitney Bruce Property Manager

 Verified Resident 230175vrp 2015 - 2018
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/18/2018
Very friendly!!?? Beautiful apartments. Great experience at James apartments. Walking distance to great restaurants, mall, and downtown events ..,Very professional staff available at all times, maintenance responds very quickly ?I really enjoy living in such a charming and historic building !!you will not regret choosing the… See More
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 Verified Resident 412185vrp 2017
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10/30/2017
Great experience living at The James! Convenient to many things that are within walking distance. The apartments are clean, quiet, with up to date kitchens. Floor plans are spacey with great closet space in the 2 bedroom. See More
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The James Apartments Manager

10/31/2017

We couldn't agree more! We love being in the heart of all that's exciting in Downtown Norfolk. And our smartly designed floor plans, with modern finishes are definitely part of what makes our apartment homes so appealing. We greatly appreciate you taking time to share your thoughts!

 Verified Resident 408016vrp 2017
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2017
Beautiful building, great location, clean and quiet for being in the middle of downtown, conveniently located near the interstate and work. Whitney and Justin were wonderful and were very helpful during the move-in process since my husbands work schedule is sporadic. We love living here! See More
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The James Apartments Manager

10/22/2017

Welcome to The James! We are so happy to have you and truly appreciate your feedback.Of all the places you could have chosen in Downtown Norfolk, we are confident you picked the best! If there's anything we can do to be of service in the future, please don't hesitate contacting us.

 Verified Resident 403564vrp 2017
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/04/2017
The building of James apartments is very good located in downtown where are a lot of restaurants, big mall and amazing historical places.The building inside is very beautiful having a big and well arranged hall.Everywhere is very clean. The staff are very friendly and helpful. See More
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The James Apartments Manager

10/14/2017

We truly appreciate you taking time to share your thoughts! With so much to see and do in Downtown Norfolk, there's no better place to live in the center of it all, than here at The James! We want to continue to offer great service, so please don't hesitate contacting us anytime we may be of assistance.

 Verified Resident 287512vrp 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/01/2017
Overall great experience; the apartments are updated with attractive finishes. The location makes downtown living easy and gives residents an advantage when there are events going on in the city. While you cannot hear your direct neighbors or those who reside above you, the street noise… See More
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 Verified Resident 374885vrp 2015 - 2017
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07/25/2017
Living downtown in a building that is a historical feature in the city's architectural landscape is amazing. Everything needed is in walking distance. The building itself is beautiful. It can be improved. But the improvements are based on cosmetic changes and management support only. See More
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The James Apartments Manager

07/25/2017

Thank you so much for taking the time to share your thoughts. The unique history and charm of The James are part of what makes it one of the best places to live in Downtown Norfolk. And if we can improve upon that, we certainly want to. If you ever wish to discuss specific improvements you'd like to see happen, please don't hesitate contacting me via email at [email protected] or phone at 757.352.2244. We truly value our residents and their feedback.

 Verified Resident 349895vrp 2017
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/28/2017
I had to move in quickly, and Whitney was very helpful in engaging with the movers while I was at work. No damage was observed on move-in. A renter's guide was provided to advise what to expect as a tenant. See More
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The James Apartments Manager

06/03/2017

Thank you for taking the time to share your experience and for choosing The James as your new home! Moving can be quite a task and we do all that we can to provide assistance to our residents during the process. We are confident you will be very happy with your new home and anytime we can be of further help, please let us know!

 Verified Resident 327467vrp 2017
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/02/2017
Absoulte stunning apartment and the staff is increadiably nice with friendliness and prompt answers to questions. I can't ask for a better location or features in my apartment and Karen was awesome! I'm glad to live here See More
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The James Apartments Manager

04/07/2017

Thank you for that feedback. We love to hear it and try really hard to go above and beyond for each of our residents. We strive to make our community a great place to call home. If there's anything else we can do, please let us know!

 Verified Resident 317060vrp 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/05/2017
It was amazing. Kathleen and Karen were amazing. They made me want to be a part of the community. That's why I have been filling out these surveys. But to be honest, the amount of surveys I've been asked to fill out has been downright excessive.… See More
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 Verified Resident 295603vrp 2016
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12/28/2016
the staff here is excellent and the location is convenient to everything. Kathleen was very nice and went out of her way to make my move go very smooth. Kevin was also very helpful and attended to any request that I asked of him. the appliances… See More
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Resident 2016
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Office Staff
12/08/2016
Beautiful building at a great location! The apartments are fairly compact, but there is good storage space and new appliances. Management is going through some turnover as its property holdings expand, but the staff is generally quick and courteous. Overall, it's a great community in a… See More
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 Verified Resident 289215vrp 2016
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12/06/2016
Wonderful, quick and efficient very friendly and so helpful. I would recommend The James to anyone and look forward to finishing out our year long lease. It is always very clean and response time to maintenance is quick. The only reason we will be leaving is… See More
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 Verified Resident 289006vrp 2016
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Office Staff
12/06/2016
Kathleen and the james were great. Loved living here, clean and comfortable building in a great location. You are close to everything and easy access to everything in the area. Will and have recommended the james to friends and colleagues. See More
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Jcook883 • Resident 2014 - 2016
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Noise
Maintenance
Neighborhood
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Grounds
Office Staff
11/19/2016
We really liked this place when we first moved in. The location is great, the place was new, the property manager was fantastic and knew every resident by name. But the property manager has changed and we have been very unhappy with how maintenance has been… See More
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 Verified Resident 262056vrp 2016
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08/16/2016
The location is perfect. You can tell the area is getting better and better everyday. A lot of action around. The building is beautiful and the units are extremely nice. If you are looking for a downtown location with some charm, and at a decent price,… See More
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 Verified Resident 214141vrp 2015 - 2016
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07/25/2016
Great place for young people to a life akin to NYC. Culture abounds in this swank building located in the midst of all the action. There's no such word as "bored" in downtown Norfolk. One could visit a new restaurant every night for 3 weeks straight,… See More
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 Verified Resident 256045vrp 2016
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07/25/2016
Hello! I love the James! My only request would be for additional bike storage in the locked bike/grilling cage. All spots are full. A covered bike storage area would make the James the best place I've ever lived! Now I store my bike elsewhere due to… See More
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 Verified Resident 251144vrp 2015 - 2016
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Office Staff
07/07/2016
Simply put,I love it here. I have a tiny unit,by choice. That doesn't change how enjoyable & helpful the entire staff is,who go out of their way to do what ever I ask. Frankly,I feel spoiled. I'm most grateful & appreciate. Thanks to Drucker & Falk.… See More
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 Verified Resident 246794vrp 2016
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06/20/2016
My husband and I have really enjoyed the friendly atmosphere and many attractions Norfolk has to offer. We both are really looking forward to enjoying the weekend festivals each month and being able to walk to just about everything. We look forward to our time in… See More
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 Verified Resident 240139vrp 2016
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05/23/2016
It's nice to have the resident socials! I was worried about moving into a small apartment but to my delight, my 1 bedroom apartment is well laid out and has a very spacious feel. Great storage and closet space. I also really appreciate having a space… See More
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 Verified Resident 221693vrp 2016
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03/04/2016
I think the community is located in a great area, close to gyms, restaurants, the mall and more. The apartment secures safety and great customer service from staff. I am pleased with my move. The apartment did well maintaing the feeling of an elegant hotel. Every… See More
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 Updated Review
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Manager

 
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Features & Amenities

Laundry

  • In-Unit Washer/Dryer

Parking

  • Covered Parking

General

  • Community Center
  • Controlled Access
  • Fitness Center
  • High-Speed Internet
  • On-Site Maintenance
  • On-Site Management
  • Shared Garage
  • Short Term Lease Available

Pets

  • Dogs Allowed
    Fee: $300
    Rent: $25
    Restrictions: Breed restrictions apply. No weight limit. $100 pet fee for 2nd pet. Please contact the leasing office for details on the pet policy.
    Pet Limit: 2
    Comments: Breed Restrictions
  • Cats Allowed
    Fee: $300
    Rent: $25
    Restrictions: Breed restrictions apply. No weight limit. $100 pet fee for 2nd pet. Please contact the leasing office for details on the pet policy.
    Pet Limit: 2
    Comments: Breed Restrictions

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $959 - $1,123

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,132 - $1,649

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    One Bedroom

1 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,481 - $1,704

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    One Bedroom Loft

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,699

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Two Bedroom

2 Bedrooms, 2.5 Bathrooms

  • Price
    Price

    $1,787

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Two Bedroom Loft

3 Bedrooms, 3+ Bathrooms

  • Price
    Price

    $2,899

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Three Bedroom Loft

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B-
SL Nusbaum
VIEW 131 COMMUNITIES

Contemporary. Chic. Elegant. Built in 1906, this newly reworked and renamed The James Apartments, once known as the James Madison Hotel, is a Boutique Style Apartment Community that is simply breathtaking; you will want to be one of the lucky few to live here. You are steps away from the Grilled Cheese Bistro and The Greenhouse Kitchen, conveniently located on the 1st floor. Anytime you crave a gourmet meal, all you need to do is walk downstairs! How much easier could it be to indulge in the goodie lifestyle? Bored with your life and times in the suburbs? The James could be just your type.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 09:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The James Apartments?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The James Apartments?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is The James Apartments?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

Who manages The James Apartments?
SL Nusbaum

What is the pet policy at The James Apartments?
Dogs Allowed
Fee: $300
Rent: $25
Restrictions: Breed restrictions apply. No weight limit. $100 pet fee for 2nd pet. Please contact the leasing office for details on the pet policy.
Pet Limit: 2
Comments: Breed Restrictions
Cats Allowed
Fee: $300
Rent: $25
Restrictions: Breed restrictions apply. No weight limit. $100 pet fee for 2nd pet. Please contact the leasing office for details on the pet policy.
Pet Limit: 2
Comments: Breed Restrictions

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 3+ Baths


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The James Apartments is an apartment in Norfolk in zip code 23510. This community has a Studio - 3 bedroom, 1 - 3 bathroom, and is for rent for $959 - $2,899. Nearby cities include Portsmouth, Chesapeake, Virginia Beach, Hampton, and Carrollton. 23514, 23507, 23517, 23504, and 23704 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

The James Apartments

Provided by Property Management

Management Photos (14)

  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA
  • (Manager photo uploaded on 02/06/2019) Image of The James Apartments in Norfolk, VA

Provided by Other Residents

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