Ratings & Prices for Towne Point Landing, Portsmouth, VA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	1.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	4.5 days

Ratings & Reviews (93 Reviews)

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Resident • 2020

11/11/2020

This is a very unsafe neighborhood. From the time I've been living here I've had my car broke into on 5 different occasions...luckily nothing of value was taken being that I do not leave valuables in my car. Just yesterday & today there has been a… See More

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Towne Point Landing Manager

11/18/2020

Thank you for bringing these concerns to our attention! We can assure you that our team is dedicated to providing a comfortable home for our residents here, however, our team does not have total control of the happenings in our area. We'd be glad to speak with you about your thoughts on improving our community, so please contact us directly at [email protected] or (877) 385?1878. We do apologize for the recent situation with your vehicle as well as the incident in our neighborhood, but we do ask that you contact the local authorities for further assistance with these issues. Thank you for your time!

Resident • 2020

05/04/2020

They prey upon those affected by the covid-19 trying to force me to extended my lease when we cannot afford it and on top of that in less than a year I had 25 work orders over my a.c that they comment saying they fixed it… See More

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Towne Point Landing Manager

05/06/2020

Thank you for connecting with us! Our offices and staff have been impacted by the COVID-19 crisis and are working to cope with our new leasing policies, so we appreciate our residents' patience during this time. We'd be more than happy to work with you in regards to your renewal options, so please contact our team directly at [email protected] or (877) 385?1878! It'd be a pleasure assisting you further.

Resident • 2019

11/15/2019

I LOVE Towne Point Landing Apts!!!! Ever since the first time I stopped by to apply, the office staff has been VERY friendly and helpful. The Maintenance staff is AMAZING and always willing to help. The neighborhood is quiet and with all the trees it feels… See More

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Towne Point Landing Manager

11/18/2019

Your satisfaction is a big point of emphasis for us, so we're happy you appreciate us! If you ever need our attention, please don't hesitate to reach out to us. We hope you have a great day!

Resident • 2019

10/09/2019

My sister and I have been in this unit for one night. One! I refuse to sleep or turn any of the lights off in this hellhole. We have seen, BALLPARK; FIFTEEN ROACHES SINCE ARRIVING HERE. They have crawled out from beneath the floorboards and are… See More

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Towne Point Landing Manager

10/10/2019

We're so sorry to hear about this experience! Our team would be happy to speak with you about additional pest control services to improve your level of comfort. Please contact our office directly at your earliest convenience! We're striving to offer stellar living experiences here, so we look forward to addressing your concerns. Thanks for your time!

maaaandam 460240 • vrp • 2019

10/09/2019

ROACHES. ROACHES. ROACHES.... ROACHES.. I don't know why there aren't reviews mentioning roaches but they are here. Crawling out of every nook and cranny. I want to ------- kill myself. This is the first night here and I don't even want to know how much worse… See More

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Towne Point Landing Manager

10/10/2019

Welcome to our community! We do apologize for your poor first impression of your home. Our team would be more than happy to speak with you about additional pest control services, so please give our office a call. We can assure you that our residents' comfort is a top priority for us! We look forward to assisting you soon.

quallaj11 • Resident • 2019

04/10/2019

I love this community this staff is nice the neighborhood is quite and nice. I would refer this neighborhood to everybody that's looking for a place to call home. Everybody in Towne Point Lansing is so friendly.

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Resident • 2019

03/13/2019

Just moved in. Military and I applied online sit unseen and it was such an easy and smooth process. Gentleman in leasing office was super friendly and helpful when i showed up to pick up keys. Maintenance has been here super quick when i habe a… See More

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Former Resident • 2013 - 2018

03/11/2019

I lived in this apartment community for about 5 years and only just moved to be closer to family. The office staff was always friendly, polite, and ready to help, and the maintenance was always proficient and there to fix any issues in a timely manner.… See More

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Resident • 2019

03/10/2019

I moved in a few weeks ago and I couldn't love my apartment any more than I do. It's very spacious for a 1 bedroom. It's also nice not having to leave my apartment to do my laundry like I did in my last place. The… See More

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Resident • 2018 - 2019

02/06/2019

I moved in at the end of last year. I picked this place because there is a washer and dryer in my apartment. Neighbors are nice and i really like my apartment. I needed to move in pretty quick due to moving into the area and… See More

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Resident • 2018

06/20/2018

My experience her has been a smooth transition so far everything is ok, however, one major embarrassment is I face when inviting people to my home is the reek of the stairs outside my door. I think someone should remodel the stairs all together because the… See More

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Resident • 2018

06/01/2018

This is an great community for raising a family. There's a park and pool and lots of other children. Overall the community is quite and the appearance is decent. Personally my neighbors are very active and Maintenance can do a lil better.

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Verified Resident 379396 • vrp • 2017 - 2018

04/08/2018

I wouldn't recommend this apartment complex to anyone. The staff in the office don't do their job. The maintanence staff never comes to fix things until almost a month later and that's after you go to the rent office a thousand times with your complaints. The… See More

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Shelly Edwards • Resident • 2018

01/25/2018

Moved in last summer. My neighbors are very friendly and I like that I don't have to fight for a parking space like I did at my old apartment. Office staff is always helpful and maintenance has come quickly the 2 times I've had to call… See More

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Verified Resident 355993 • vrp • 2017 - 2018

01/23/2018

The parking lot and building are poorly lit. I have not had any issues with other tenants. The apartment is comfortable. Maintenance is slow to get to you but do a great job once they arrive. Office staff never call you back

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Verified Resident 335433 • vrp • 2017

12/26/2017

Friendly staff, friendly neighbors, quiet neighborhood, and affordable rent, swimming pool, tennis court, close to work, highway, and stores .I would recommend all to move in this neighborhood and that's for sure See More

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Verified Resident 428341 • vrp • 2004 - 2017

12/07/2017

Community is okay in times past it has been people breaking into cars , I don't think they lived in our community I think that having the lights in the parking lot has made a difference. I also think that the pet owners should clean after… See More

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Verified Resident 414741 • vrp • 2017

11/06/2017

A dream mixed with somewhat of a maintenance nightmare. I see why rent is discounted on the first month, because you have to go through the headache of dealing with fixing issues that they leave for you. For a place that charges 900 a month, I… See More

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Verified Resident 404607 • vrp • 2017

10/08/2017

Just recently moving in, so far so good. Everyone in the community is friendly, property is well managed and comfortable, and I don't have to worry about walking to my car at night or leaving it in the lot.

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Towne Point Landing Manager

10/09/2017

We are so happy to hear that you are enjoying your time here at Towne Point Landing! Please let us know if you need anything at all while you are getting settled in.

Verified Resident 388025 • vrp • 2017

08/24/2017

DONT MOVE HERE THEY DONT FIX NOTHING BUT WANT ALMOST A THOUSAND DOLLARS MY HOUSE BEEN FLOODING FOR ALMOST 2 MONTHS AND TUB WATER STILL DONT DRAIN WHEN TAKING A SHOWER SO ITS LIKE I SHOWERING AND RUNNING TUB WATER TOO

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Verified Resident 385914 • vrp • 2017

08/21/2017

Great community. I'm born and raised here in Va. I had a few friends who lived there. Always good things. Since I moved in, my stay has been great. Open area back yar with playground for my daughter. I love the parking.

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Verified Resident 384643 • vrp • 2017

08/16/2017

So far it has been a good experience. My work is close and so are shopping stores. The cleanness is great and the size is perfect. The only thing wrong is the shower towel holder is pulling from the wall. Other than that it's perfect.

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Verified Resident 373865 • vrp • 2016 - 2017

07/23/2017

It would be nice if when you address and issue with the staff they actually take care of the issue not brushing it off like it isn't an issue. And when you report something to maintenance it shouldn't take them 3 weeks to fix it! I… See More

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Verified Resident 373698 • vrp • 2017

07/23/2017

Nice clean area, kinda small not very much room if you have a big family. Management very friendly and welcoming and informative. Nice quiet neighborhood and conveniently close to shopping centers and the highway.

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Verified Resident 280974 • vrp • 2016 - 2017

07/02/2017

I moved here in 2016 October. I loved it for the first 4 months and then it all went down hill. My downstairs apartment would collect water everytime it rained... How? Well according to the maintenance staff the drain pipe needed to be unclogged. Simply fix… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Washer and Dryer

General

24-Hour Management Availability
Ceiling Fan in select apartments
Convenient Location to Shopping and Dining
Convenient to 664 and VA 164
Convenient to HRT Bus Service
Dens Available
Dishwasher and Garbage Disposal
Fitness Center
Formal Dining Area
King Sized Master Bedrooms
Large Closets
Military Rental Partnership Program Welcome
Patio in select apartments
Playground
Pool
Premium Carpet
Remodeled Kitchens with Brushed Nickel Hardware
Remolded Bathrooms with Brushed Nickel Hardware
Short Term Lease Available
Stainless Steel Kitchen Sinks
Tennis Court
Verizon FiOS Available
Volleyball Court

Pets

Dogs Allowed
Fee: $300
Rent: $20
Restrictions: No Breed Restrictions
Pet Limit: 2
Comments: All friendly cats and dogs accepted.
Cats Allowed
Fee: $300
Rent: $20
Restrictions: No Breed Restrictions
Pet Limit: 2
Comments: All friendly cats and dogs accepted.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
650
Available
Avail.
N/A
Model
1BR-A

View Floor Plan

Price
Price
N/A
SQ. FT.
782
Available
Avail.
N/A
Model
1BR-W/DEN

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
800
Available
Avail.
N/A
Model
2BR-A

View Floor Plan

3 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
878
Available
Avail.
N/A
Model
3 BR

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Towne Point Landing Apartments offer spacious one, two and three bedroom apartment homes located in Churchland neighborhood of Portsmouth, Virginia, only seconds from the Harbour View area of Suffolk, Virginia. Our local schools are Churchland Academy Elementary School, Churchland Middle and Churchland High School. Towne Point Landing offers a full package of amenities including updated maple cabinetry, built-in microwave and a dishwasher in your fully equipped kitchen. Laundry day is a breeze with your FREE full-size washer and dryer inside your new apartment. Your king-size bed will fit in the large master bedroom and there is plenty of storage with expansive closets. Spacious and inviting living spaces include living and dining areas and semi-private first floor patios. Towne Point Landing are dog-friendly apartments and we welcome well-behaved dogs of any size or breed.

Go to Property Website

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 05:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Towne Point Landing?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Towne Point Landing?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Towne Point Landing?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 1.5/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 4.5 days to their community reviews in the past year.

Who manages Towne Point Landing?
DF Apartments

What is the pet policy at Towne Point Landing?
Dogs Allowed
Fee: $300
Rent: $20
Restrictions: No Breed Restrictions
Pet Limit: 2
Comments: All friendly cats and dogs accepted.
Cats Allowed
Fee: $300
Rent: $20
Restrictions: No Breed Restrictions
Pet Limit: 2
Comments: All friendly cats and dogs accepted.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 1 Bath

What is the move-in special?
Call Today and Ask About Our Specials!