Review History for anonymous

Aperture


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anonymous

Resident ā€¢ 2018 - 2019

1/31/2019

I moved in last year and I didn't want to write a review too quickly in case things were too good to be true. The complex is beautiful and everything in the unit is basically brand new. The building itself is still practically brand new. Regarding the residents, I've met some of the nicest and also a few rude ones. I love that his place has a parking garage (extra fee) because when it snows, I don't have to worry about cleaning out my car. The only negative thing regarding the parking garage is some residents just speed through...especially on the ground level. Some of us has kids and that can be really dangerous. Regarding noise, you will definitely hear people outside of your apartment in the hallways. You will also hear people in their apartments as well. At first I was amazed at the soundproofing, but it turns out that no one was living above me. The minute someone moved in above me, all the peacefulness went to hell. I hear constant heavy footsteps all times of the day (early morning/late night), doors closing, cabinets closing...etc. The staff has been nothing, but polite thus far. Only complaint I have regarding staff is Mandy (who has since left). Regardless of all of this, I love my unit, but I love not hearing constant thumping and footsteps even more. I don't hear anyone to my left and right at all. There's a lot of competition in this area when it comes to apartments.
    Manager

    2/11/2019

    Aperture
    Thank you so much for taking the time to leave feedback about our community. We are so pleased to hear that you have been happy with your apartment home, community amenities, and staff. We do apologize if you have been disturbed by sound coming from your neighbors. As much as we would love to be able to offer 100% sound-proofing, you will hear sound from your neighbors in any apartment community. In regards to the parking garage, please let us know whatever information you can about vehicles that speed in the garage so that we can address this with the resident directly. It is always our goal to maintain a good environment for all of our residents. We very much value your residency and look forward to continuing to provide you with excellent customer service. If we can help with anything else, please don't hesitate to reach out to the Leasing Office at 703-348-5541 or aperture@bozzuto.com. Have a great day!

    Review 29 out of 80

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