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Charter Oak

11637 Charter Oak Court, Reston, VA 20190
11637 Charter Oak Court, Reston, VA 20190

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Charter Oak

 
 
 
 
 
 

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Ratings & Reviews (209 Reviews)

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Smccoy_ • Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/20/2020
This is a very hard review to make as there are so many Pros to this place but the one Con I have really displaces my entire review unfortunately. Con: NOISE COMPLAINTS: If you want a quiet place to live I do NOT reccomend this place.… See More
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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/03/2020
HORRIBLE EXPERIENCE!!! Unless you are absolutely desperate, do NOT get an apartment here. There's a serious bug problem, for one. Number two, the appliances break ALL THE TIME. Every time maintenance came to fix something, another thing would break. The leasing office agents are extremely rude.… See More
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 Verified Resident 757018vrp 2017 - 2020
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Maintenance
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Office Staff
04/02/2020
This neighborhood is a hidden gem tucked away on the Hidden Creek Golf Course and just 2 blocks from the bustle of the Reston Town Center. The trash is picked up several times per week. The onsite Management Team is superb! See More
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 Verified Resident 754665vrp 2014 - 2020
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2020
Pros- Spacious apartments Cons - Bit old. Current Management is not as good as previous one. There were AC issues last summer and no AC for couple of days. Centralized heating cooling so during the cutover time you it will be a problem. See More
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 Verified Resident 752472vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
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Grounds
Office Staff
03/16/2020
We had a few speed bumps getting into the apartment. The online portal has been a struggle. It is difficult to reach anyone by phone during the week. After we received our keys we were told the apartment would be picture perfect the next day. They… See More
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 Verified Resident 649466vrp 2016 - 2020
Rating Breakdown
Noise
Maintenance
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Safety
Grounds
Office Staff
03/06/2020
The staff always makes me feel welcomed when I come into the office. My maintenance issues are addressed in a timely manner, along with updates, which are greatly appreciated. The staff are excellent! The maintenance staff are very knowledgeable courteous and friendly. The office staff members… See More
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 Verified Resident 747855vrp 2018 - 2020
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Noise
Maintenance
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Safety
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Office Staff
02/26/2020
Raising costs were unreasonable. Lack of AC control year round was an issue. Neighbors park poorly, and it is rarely enforced. Only parking enforcement comes from those that park in guest spots. Overall, there were multiple issues and with rising costs, it was obvious that there… See More
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 Verified Resident 634987vrp 2017 - 2020
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Noise
Maintenance
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Safety
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Office Staff
02/22/2020
Water system needs upgrading. FKGJ'SFJS'GFJSGJGJG;;LSKG;GKFGKFG;KGF GKVFLFLFLFLFLFLFLFLFLFLFLFLFLFLFLFLFLFLFLFLFLFLFLFFLLFLFLFFFJDLSDDLFKFKF;SFK;FKFLFKFJD;D;D;GKD;G;K;GK;DGK;GKD;;D;DGKD;GD;GD;KGD;GK;DG See More
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 Verified Resident 744099vrp 2020
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Noise
Maintenance
Neighborhood
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Grounds
Office Staff
02/12/2020
My husband and I recently moved here because it's closer to my job. So far we love it! Super quiet place and friendly office staff. However, the parking are super tight, I can barely open my door to get out. See More
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 Verified Resident 743788vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
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Office Staff
02/11/2020
The apartments themselves here are great. Spacious, lots of natural light, and very nice appliances. The only issues I've had living here are due to things outside of the apartment managing company's control, like city water pipes breaking. However, even those issues were resolved promptly. I… See More
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 Verified Resident 742090vrp 2018 - 2020
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Noise
Maintenance
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Safety
Grounds
Office Staff
02/05/2020
Very nice and quiet complex, you get a touch of modern and luxury for an affordable price! You get 1 parking spot per household (pay for monthly), which I wish we could pay for 2 instead & maintenance responds quick. The Reston Town Center is right… See More
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 Verified Resident 686025vrp 2014 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
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Grounds
Office Staff
01/13/2020
Overall it has been pleasant.......the new management company is not as hands on as JBG was......the elegance is gone...we live next to country club...it no longer feels that way. It seems rental background standards have been relaxed....sad to say! See More
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  Previous Review
· 09/05/2014
 Verified Resident 463585vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/30/2019
The price of rent is very cheap for the area, but the new maintenance staff is underwhelming. Also the office is often very disorganized Although the staff are very courteous and polite. Overall not a bad community See More
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Resident 2006 - 2012
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/27/2012
Wow. I really don't know where all these bad reviews are coming from. I've lived here close to 7 years now (by choice!) with no problems. Parking is assigned, as long as you have your permit visible, and park properly in your assigned park, you won't… See More
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Charter Oak Manager

05/30/2013

Thank you for your honest review. Please let me know if there's anything I can do to make your stay here more enjoyable. Sincerely, Shawn Fitzpatrick Senior Property Manager Charter Oak Apartments

  Previous Review
·
 Verified Resident 638095vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/23/2019
Lovely community-- no "riff raff". They are continually upgrading and making landscaping and infrastructure improvements. Office and Maintenance staff is very responsive. Parking is a challenge in lot, however, and they towing is strictly enforced (can park along N. Shore Dr) See More
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 Verified Resident 727424vrp 2004 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/13/2019
Overall I like living at Charter Oak Apts. The location is great & my neighbors are nice. There have been numerous management companies since I moved in & service from the office/maintenance fluctuates. The parking situation is horrible - more spaces are needed. Current maintenance team… See More
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 Verified Resident 726464vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/10/2019
there has been a significant recession in the quality of service since I moved in, Rude and ignorant office staffs, lack of communication in most cases, low quality of the maintenance. the rent keeps going higher every year while the service quality is coming down. wrong… See More
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 Verified Resident 724555vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/09/2019
Overall my experience has been positive. Thought I have dealt with a couple break ins due to the handle locks on the back door, the community itself is fairly safe. It would help if we had the use of cameras and other means to control parking… See More
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 Verified Resident 630961vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/06/2019
Fantastic response to repair requests. Would highly recommend if you are easy-going. Best bang for your buck in the area guaranteed! If you are 'high-maintenance' please go somewhere else. As far as I am concerned, couldn't be happier with where I'm at for the price I… See More
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 Verified Resident 723683vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/06/2019
For someone into aesthetics, I loved the renovated apartments which were more spacious than other apartments in surrounding areas. Leasing staff was incredibly helpful and warm considering me moving states and working the logistics of that. Walking distance from reston town center which is a huge… See More
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 Verified Resident 723669vrp 2019
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/06/2019
Staff is Great girls in office are helpful and Very pleasant 5 stars The grounds and grass are well maintained the the grounds keeper and service man are very nice and helpful with dealing with any issues and questions See More
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 Verified Resident 722421vrp 2011 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/02/2019
Since that latest management company has taken over, the complex is dirtier, and the maintenance on the property has suffered. For example, the outdoor lights on the perimeter of the common area have been out for over a year - this is unsafe! See More
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 Verified Resident 668936vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/20/2019
The leasing office is always friendly. They take your facility requests seriously. There are invitations to community events for the holiday season so you can get to know your neighbors and the metro is extremely close by if you want to utilize that and save on… See More
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 Verified Resident 704433vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/08/2019
Entering the community has been great. I liked the staff and the maintenance crew is great. The proximity to the Reston Town Center is unbeatable. I wish the oven were higher quality but the shower and water pressure and hot water are amazing. The neighborhood is… See More
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 Verified Resident 559090vrp 2019
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Office Staff
10/04/2019
Nice area beautiful view of the golf course, easy access to public transportation and sidewalks. Plenty of visitor parking and street parking. Friendly staff and neighbors. Very close to metro and Reston town center. See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Additional Storage
  • Washer/Dryer

General

  • Balcony
  • Convenient to Country Club
  • DishWasher
  • Disposal
  • Faux Wood Flooring
  • Fenced Dog Park with Seating
  • Floor to Ceiling Windows
  • Gas Range
  • Granite Countertops
  • Kitchen Islands
  • Membership for Pool, Tennis, Arts and Events
  • Open Kitchens
  • Patio
  • Playground
  • Renovated Kitchens
  • Spacious 1 and 2 Bedroom Floor Plans
  • Upgraded Finish Package
  • Views

Pets

  • Cats Allowed
    Fee: $400
    Rent: $35
    Pet Limit: 2
  • Dogs Allowed
    Fee: $400
    Rent: $50
    Pet Limit: 2
    Comments: Breed Restrictions

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    960

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom - Classic

  • Price
    Price

    N/A

  • SQ. FT.

    960

  • Available
    Avail.

    1 Units

  • Model

    1 Bedroom - Premium

  • Price
    Price

    N/A

  • SQ. FT.

    960

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom - Renovated

  • Price
    Price

    N/A

  • SQ. FT.

    960

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom - Upgraded

2 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    1,160

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom, 1 Bath - Upgraded

  • Price
    Price

    $1,410 - $2,150

  • SQ. FT.

    1,160

  • Available
    Avail.

    8 Units

  • Model

    2 Bedroom - Classic

  • Price
    Price

    $1,690 - $2,285

  • SQ. FT.

    1,160

  • Available
    Avail.

    8 Units

  • Model

    2 Bedroom, 1 Bath - Renovated

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,160

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom, 2 Bath - Renovated

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,160

  • Available
    Avail.

    N/A

  • Model

    3 Bedroom, 2 Bath - Renovated

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B-
Gates Hudson
VIEW 66 COMMUNITIES

What you’ve always wanted from apartments in Reston, VA. A serene, wooded setting. The vibrant pulse of Reston Town Center within walking distance. The opportunities of a world capital a short drive away. Life at Charter Oak apartments is an exciting succession of days and nights filled with an endless array of things you love to do. At Charter Oak's apartments in Reston, the difference is in the details. Every residence maximizes your comfort and convenience — from the spacious floor plans to the rich selection of features. The same is true of the thoughtfully selected amenities that will enhance your free time at these Reston apartments.

Office Hours

  • Sunday: 11:00 AM - 05:00 PM
  • Monday - Saturday: 08:30 AM - 05:30 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Charter Oak?
The community is rated 4.2/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Charter Oak?
The community is rated 3.9/5 stars, signifying much satisfaction on average.

How safe is Charter Oak?
The community is rated 3.4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.7/5 stars, which is considered being very effective on average.

Who manages Charter Oak?
Gates Hudson

What is the pet policy at Charter Oak?
Cats Allowed
Fee: $400
Rent: $35
Pet Limit: 2
Dogs Allowed
Fee: $400
Rent: $50
Pet Limit: 2
Comments: Breed Restrictions

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Charter Oak Gallery

Manager Uploaded Photos
Floor Plans
Charter Oak is a 960 - 1,160 sqft apartment in Reston in zip code 20190. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,410 - $2,285. Nearby cities include Herndon, Dulles, Sterling, Oakton, and Potomac Falls. 20194, 20191, 20170, 20171, and 20164 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Charter Oak

Provided by Property Management

Management Photos (24)

  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA

Provided by Other Residents

Resident Photos (6)

  • (Resident photo uploaded on 05/30/2011) Image of Charter Oak in Reston, VA
  • (Resident photo uploaded on 03/07/2010) Image of Charter Oak in Reston, VA
  • (Resident photo uploaded on 03/07/2010) Image of Charter Oak in Reston, VA
  • (Resident photo uploaded on 03/07/2010) Image of Charter Oak in Reston, VA
  • (Resident photo uploaded on 03/07/2010) Image of Charter Oak in Reston, VA
  • (Resident photo uploaded on 03/07/2010) Image of Charter Oak in Reston, VA
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