Charter Oak

11637 Charter Oak Court, Reston, VA 20190
  • Move in by November 15th and get November RENT FREE! **Select apartments qualify, please inquire for more details **Limited time offer while supplies last!...
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11637 Charter Oak Court

Reston, VA 20190

 800-508-1790
 
 
 
 
 
 

ApartmentRatings Property Breakdown

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4.0National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.1
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4
Work Order
Our team's performance in responding to service requests.
57%RECOMMENDED
THIS PROPERTY
VS
82%CITY AVERAGE

Ratings & Reviews

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Verified Resident 704433 2019 Recommended
Reviewed 10/08/2019
Entering the community has been great. I liked the staff and the maintenance crew is great. The proximity to the Reston Town Center is unbeatable. I wish the oven were higher quality but the shower and water pressure and hot water are amazing. The neighborhood is… See More
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Verified Resident 559090 2019 Recommended
Reviewed 10/04/2019
Nice area beautiful view of the golf course, easy access to public transportation and sidewalks. Plenty of visitor parking and street parking. Friendly staff and neighbors. Very close to metro and Reston town center.
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Verified Resident 701871 2016 - 2019 Not Recommended
Reviewed 10/01/2019
We have always loved the Charter Oak community as it was always a nice area with great staff and communication. Since management has been taken over several times though since living here for >3years, I have noticed several things fall through. Maybe because it was over… See More
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Verified Resident 697597 2019 Recommended
Reviewed 09/20/2019
The big problem with time travel is that no budding inventor of it ever gets past saying "Now that's a very brilliant idea!" before suddenly and mysteriously dying. Except for the first one, of course.
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Verified Resident 695472 2016 - 2019 Not Recommended
Reviewed 09/16/2019
Unfortunately the experience is in tight correlation with the office management. The one that the community was under when I moved in in December 2016 was FABULOUS!! The current management stuff in absolutely AWFUL. Molly, who is current stuff manager is incompetent and impolite and terrible… See More
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Verified Resident 692209 2019 Not Recommended
Reviewed 09/09/2019
The experience here has not been great. Mostly due to maintenance issues and parking. The building is old and has many problems. Pest control problem, things in the apartment break. Summers are extremely hot and winters are extremely cold. Location is great. See More
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Resident 2019 Not Recommended
Reviewed 08/01/2019
Wish we had read the reviews before moving in. Especially if you have children or pets, do not move here! The AC has gone out more than 5 times this summer. You also only have access to either AC or heat at one time, so if… See More
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Verified Resident 668936 2018 - 2019 Recommended
Reviewed 07/24/2019
The staff is always friendly and inviting. I have never had a service request become neglected or go south. The maintenance workers are all very polite and repeatedly knock and make it clear who they are and why they are there so if you are still… See More
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Verified Resident 664820 2016 - 2019 Not Recommended
Reviewed 07/15/2019
This place is affordable given the area we're in. That is the only positive thing I can say about this community. Unless of course you love places with unclear parking rules, and an apparently "uncontrollable" tow company that operates by their own set of guidelines. No… See More
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Verified Resident 664177 2018 - 2019 Not Recommended
Reviewed 07/12/2019
My experience here has been up and down regarding my experience. The First one bedroom apartment was amazing, our transfer to a two bedroom hasn't been. Lots of maintenance issues and billing issues. Ryan in the main office is great and super helpful.
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Verified Resident 663329 2019 Recommended
Reviewed 07/10/2019
I like it so far, nice location and floor plan. Everyone is friendly and seems happy. Next to the golf course and has a good view. I really like being next to Reston town center. I also like the amount of windows that my unit has… See More
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Verified Resident 660885 2019 Recommended
Reviewed 07/05/2019
I explained in more detail on the previous survey but the parking situation in this community is very poor. There is no enforcement of the reserved parking, and with the limited amount of parking the open spaces fill up quickly. I have paid for a reserved… See More
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Verified Resident 652372 2019 Recommended
Reviewed 06/13/2019
A clean, dry, comfortable apartment at an excellent value. Reserved parking is only $25 a months and any maintenance requests are handled within 24 hours. The neighborhood is very safe, friendly, beautiful, and very close to retail, dining, and recreational facilities.
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Verified Resident 650612 2011 - 2019 Recommended
Reviewed 06/10/2019
Nice apartments Slow maintenance response Annoying lawn Care activity reguardless of what your doing.. Un authorization of parked cars Falling apart appliances.. cabinets.. Long response time.... Peaceful complex none the less See More
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Verified Resident 650624 2019 Recommended
Reviewed 06/10/2019
I've only been at this community for a short period, but I can tell the neighborhood is very friendly. The overall appeal of the apartments are nice, but there are some downsides with it being an older building. A lot of the windows and doors don't… See More
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Verified Resident 650666 2019 Not Recommended
Reviewed 06/10/2019
This complex is terrible. Incompetent and careless employees. Management company couldn't care less about residents. Cars being towed daily even from reserved spots since anyone can call towing anytime without reason or proof! Ridiculously high rent for crappy service!
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Verified Resident 649466 2016 - 2019 Recommended
Reviewed 06/06/2019
I'm enjoying my stay at Charter Oak Apts. The staff are very friendly and knowledgeable. My favorite thing are the grills in the common area "BBQ"! This community is very friendly and I have met wonderful neighbors, after 3 years its like family. See More
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Verified Resident 647737 2016 - 2019 Not Recommended
Reviewed 06/03/2019
We've lived in Charter oak for several year, and love the location. The new management company is terribly rude to the tenants. It's been Frustrating, expensive, poor quality, and horrible management. The amenities have quickly declined and yet we pay more rent (??). The parking situation… See More
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Verified Resident 647774 2019 Recommended
Reviewed 06/03/2019
Charter Oak apartments in our experience so far are clean, in good shape, and owned by professional management. There were definitely some miscommunications during our move in, but everything was handled promptly and professionally. The only factor to really consider before picking charter oak is parking… See More
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Verified Resident 645033 2015 - 2019 Not Recommended
Reviewed 05/27/2019
I have not been happy since Gates Hudson took over the management here. They are not responsive at all; they do not answer or return calls. They started charging a parking fee without clear explanation, which was free when I first moved in here. I have… See More
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Verified Resident 644122 2016 - 2019 Recommended
Reviewed 05/23/2019
I love living here, It's quiet and clean. The office manager she's amazing. The staffers are friendly. I made a call after hours and left a message for the maintenance guys, they call me right back. They come in to fix the problem if it's emergency… See More
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Verified Resident 639481 2019 Recommended
Reviewed 05/13/2019
Charter Oak Apartments are in a great location. Being close to Reston Town Center, Wiehle-Reston Metro Station, the Dulles Toll Road, and Fairfax County Parkway are very convenient. The foliage of the area is aesthetically pleasing in the warm months. The only downside is the ridiculous… See More
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Verified Resident 638095 2018 - 2019 Recommended
Reviewed 05/09/2019
Wonderful community. Reston is full of older apartment complexes and Charter Oaks is doing a great job of restoring this one, including trimming the trees, and maintaining a lovely community setting. It's a good mix of people who live here and I haven't seen any "bad… See More
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Verified Resident 635817 2019 Not Recommended
Reviewed 05/06/2019
The apartment was clean on move it. Great location, quite, clean. The downfall is parking. I live here and I can't even get a decent parking spot because I work late. This place would be perfect but that is the biggest problem and inconvenience. If your… See More
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Verified Resident 634987 2017 - 2019 Not Recommended
Reviewed 05/03/2019
Quiet and friendly...................................................
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Features & Amenities

Laundry

  • Additional Storage
  • Washer/Dryer

General

  • Balcony
  • Convenient to Country Club
  • DishWasher
  • Disposal
  • Faux Wood Flooring
  • Fenced Dog Park with Seating
  • Floor to Ceiling Windows
  • Gas Range
  • Granite Countertops
  • Kitchen Islands
  • Membership for Pool, Tennis, Arts and Events
  • Open Kitchens
  • Patio
  • Playground
  • Renovated Kitchens
  • Spacious 1 and 2 Bedroom Floor Plans
  • Upgraded Finish Package
  • Views

Pets

  • Dogs Allowed
    Fee: $400
    Rent: $50
    Pet Limit: 2
    Comments: Breed Restrictions
  • Cats Allowed
    Fee: $400
    Rent: $35
    Pet Limit: 2

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • Move in by November 15th and get November RENT FREE! **Select apartments qualify, please inquire for more details **Limited time offer while supplies last!

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    960

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom - Classic

  • Price

    N/A

  • SQ. FT.

    960

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom - Premium

  • Price

    N/A

  • SQ. FT.

    960

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom - Upgraded

  • Price

    $1,655 - $2,265

  • SQ. FT.

    960

  • Available
    Avail.

    4 Units

  • Model

    1 Bedroom - Renovated

2 Bedrooms, 1 Bathroom

  • Price

    $1,655 - $2,110

  • SQ. FT.

    1,160

  • Available
    Avail.

    1 Units

  • Model

    2 Bedroom, 1 Bath - Upgraded

  • Price

    $1,815 - $2,280

  • SQ. FT.

    1,160

  • Available
    Avail.

    2 Units

  • Model

    2 Bedroom - Classic

  • Price

    $1,875 - $2,370

  • SQ. FT.

    1,160

  • Available
    Avail.

    4 Units

  • Model

    2 Bedroom, 1 Bath - Renovated

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,160

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom, 2 Bath - Renovated

3 Bedrooms, 2 Bathrooms

  • Price

    $1,945 - $2,435

  • SQ. FT.

    1,160

  • Available
    Avail.

    3 Units

  • Model

    3 Bedroom, 2 Bath - Renovated

Disclaimer: Special, prices and availabilities subject to change.

Leasing

What you’ve always wanted from apartments in Reston, VA. A serene, wooded setting. The vibrant pulse of Reston Town Center within walking distance. The opportunities of a world capital a short drive away. Life at Charter Oak apartments is an exciting succession of days and nights filled with an endless array of things you love to do. At Charter Oak's apartments in Reston, the difference is in the details. Every residence maximizes your comfort and convenience — from the spacious floor plans to the rich selection of features. The same is true of the thoughtfully selected amenities that will enhance your free time at these Reston apartments.

Management Company: Gates Hudson

Go to Property Website

Office Hours Open Now!

  • Sunday: 11:00 AM - 05:00 PM
  • Monday - Saturday: 08:30 AM - 05:30 PM

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Charter Oak Gallery

Manager Uploaded Photos
Floor Plans
Charter Oak is a 960 - 1,160 sqft apartment in Reston in zip code 20190. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,655 - $2,435. Nearby cities include Herndon, Sterling, Dulles, Chantilly, and Oakton. 20194, 20191, 20170, 20171, and 20164 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Charter Oak

Provided by Property Management

Management Photos (24)

  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/22/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA
  • (Manager photo uploaded on 02/21/2019) Image of Charter Oak in Reston, VA

Provided by Other Residents

Resident Photos (6)

  • (Resident photo uploaded on 05/30/2011) Image of Charter Oak in Reston, VA
  • (Resident photo uploaded on 03/07/2010) Image of Charter Oak in Reston, VA
  • (Resident photo uploaded on 03/07/2010) Image of Charter Oak in Reston, VA
  • (Resident photo uploaded on 03/07/2010) Image of Charter Oak in Reston, VA
  • (Resident photo uploaded on 03/07/2010) Image of Charter Oak in Reston, VA
  • (Resident photo uploaded on 03/07/2010) Image of Charter Oak in Reston, VA
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