#15,160 #14 #726

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Haven Reston

11012 Becontree Lake Drive, Reston, VA 20190
(246 Reviews)
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"Love the location but very outdated building. Office staff concentrate on renting but not " ...
$1,683 - $2,000/mo
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Move-In Specials

Move In By 2/29/24 and Get $750 Off 1st Months Rent!* Terms and conditions apply. See leasing agent for more information.

Floor Plans & Pricing

1 Bedroom

1BR 1 BA 728sqft

1 Bed, 1 Bath | 728 sq. ft.

$1,683 - $1,695

4 Available Units

See Floor Plan Details

1BR 1BA 759sqft

1 Bed, 1 Bath | 759 sq. ft.

$1,695 - $1,759

3 Available Units

See Floor Plan Details

1BR 1BA +Den 816sqft

1 Bed, 1 Bath | 816 sq. ft.

$1,695

2 Available Units

See Floor Plan Details

2 Bedrooms

2BR 1.5BA 971SQFT

2 Beds, 1.5 Baths | 971 sq. ft.

$1,873 - $1,913

2 Available Units

See Floor Plan Details

2BR 1.5BA 977 SQFT

2 Beds, 1.5 Baths | 977 sq. ft.

$1,908 - $2,000

2 Available Units

See Floor Plan Details

2BR 1BA 971sqft

2 Beds, 1 Bath | 971 sq. ft.

$1,883

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

B

Review Ratings

Noise

4.0

Grounds

4.0

Safety

3.0

Office Staff

1.0

Maintenance

4.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Haven Reston Reviews

(242)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Jillsusanmck

Resident ā€¢ 2021 - 2023

10/3/2023

Management is totally unresponsive

10/3/2023 The management team is very unresponsive. For 2 days I've received a note on my door saying that my lease expires in December 2023. When I have forwarded the copy of my lease showing that my lease expires in December 2024 to the managersā€¦Ā See More >

    Updated Review

    Review Author Icon

    anonymous

    Resident ā€¢ 2014 - 2021

    5/13/2021

    Stay Away! 4 years leaking roof 5 years deteriorating ceiling due to leaking roof. which they fixed in the outside but not the inside. 4 years mold, literally in my ceramic dishes to the point that they cracked.. 7 years roach INFESTED... 4 years poisonā€¦Ā See More >

      Updated Review

      Review Author Icon

      anonymous

      Resident ā€¢ 2016 - 2020

      7/29/2020

      I would NOT recommend this apartment complex unless you love living with roaches and dryers that don't work! There is absolutely no security, anyone can walk in and teens hang out and make trouble!! They don't respond when you leave messages!!ā€¦Ā See More >
        Review Author Icon

        Resident 658492

        Verified Resident ā€¢ 2019 - 2020

        2/8/2020

        I would not recommend this apartment to anyone. There is no signal in the buildings (for Tmobile and for Verizon, at least) and we had to get a signal booster from our carriers. The only option is Xfinity and it goes out because their routersā€¦Ā See More >
          Review Author Icon

          Resident 721328

          Verified Resident ā€¢ 2017 - 2019

          11/26/2019

          Very quiet & clean. Neighbors are respectful of noise. Loving my views of the forest behind me and all the critters too. I love my place and my cats do too! Best pricing in the Reston area, hands down.

            Manager

            12/2/2019

            Colvin Woods Apartments
            This is great news! We are extremely delighted to know that you are having nothing less than a 5-star experience at Colvin Woods Apartments! It is our goal to continue to meet your expectation and if there is anything you need, please do not hesitate to reach out to us.
            Review Author Icon

            Resident 715143

            Verified Resident ā€¢ 2019

            11/7/2019

            We love the privacy and quiet nature of the apartment complex. We are very satisfied with the layout of the apartment, and the rent was quite reasonable. The biggest problem that we have encountered is that the onsite laundry facilities in our building are not workingā€¦Ā See More >
              Manager

              11/11/2019

              Colvin Woods Apartments
              Thank you for taking the time out to recognize our community. The 4 star review is greatly appreciated! We would love the opportunity to improve your experience and hear more about your concern. Please contact our team at residenthelp@rossmgtservices.com . Thank you and we look forward to hearing from you!
              Review Author Icon

              Resident 714219

              Verified Resident ā€¢ 2017 - 2019

              11/5/2019

              I have enjoyed my experience here at Colvin Woods. The Property management staff and maintenance crew are very personable and try to handle things in a quick and timely manner. My plan on staying here for a while.

                Manager

                11/5/2019

                Colvin Woods Apartments
                Hello there, your review puts the pep in our step! We are pleased to hear that you are having a 5-star experience at Colvin Woods Apartments! It is our goal to continue to meet your expectation and if there is anything you need please do not hesitate to reach out to us!
                Review Author Icon

                Resident 699421

                Verified Resident ā€¢ 2019

                9/25/2019

                Whatever you do stay away from this community! I moved in here eight months ago and has been nothing but a pain since, with the ongoing management changes they've also constantly tried to make ilegal changes to my lease as well as trying to billā€¦Ā See More >
                  Manager

                  10/14/2019

                  Colvin Woods Apartments
                  We are sorry to hear that this has been your experience. We have looked into this matter and it appears that our team has been working closely with you to provide clarity on all the details of your account. Thank you for taking the time out to provide feedback and if there is anything further would like to discuss please feel to email us at residenthelp@rossmgtservices.- Resident help team
                  Review Author Icon

                  Resident 699139

                  Verified Resident ā€¢ 2019

                  9/24/2019

                  We had a very difficult time reaching the leasing office after we received our conditional approval. It took weeks for them to finally give us access to our lease online, and that only happened after my fianc? contacted the property managers directly (as a majorityā€¦Ā See More >
                    Manager

                    10/1/2019

                    Colvin Woods Apartments
                    Thank You for your review of Colvin Woods Apartments! We feel very happy that you are enjoying your new apartment and we are so sorry you had this experience during the application process at our community. Prompt communication is important to us at Colvin Woods. Please reach out directly to Nastassia Lavrentieva at nlaverntieva@rossmgtservices.com if you experience any additional issues. The Colvin Woods Team
                    Review Author Icon

                    Resident 691422

                    Verified Resident ā€¢ 2019

                    9/7/2019

                    I absolutely love living here. I'm far away from home but they make me feel like I'm not alone. They are amazing! The upkeep of the building is spectacular and the people that come along with it is even better.

                      Manager

                      9/9/2019

                      Colvin Woods Apartments
                      Thank You for your review of Colvin Woods Apartments! We are so thrilled to provide you with a 5 Star Living Experience. Please do not hesitate to contact us in the Leasing Office at 703.471.9353 if you ever need anything! The Colvin Woods Team
                      Review Author Icon

                      Resident 689575

                      Verified Resident ā€¢ 2019

                      9/3/2019

                      I've had a very positive experience here at Colvin Woods. It cuts my commute in half, the pool is nicer than many of my friends apartments, more breeds are accepted here, and there's a lot of space allotted in the apartment. The views from theā€¦Ā See More >
                        Manager

                        9/5/2019

                        Colvin Woods Apartments
                        Thank You so much for your review of Colvin Woods! We are so thrilled you and your dog have had a positive experience at the community! Please do not hesitate to contact us in the Leasing Office 703.471.9353 if you ever need anything. Have a great day!
                        Review Author Icon

                        Resident 688550

                        Verified Resident ā€¢ 2019

                        9/2/2019

                        so far, really good. Office staff is responsive and super friendly. Maintenance staff os really prompt for most things. I haven't had a lot of issues so I dont know what happens if I have a big issue. I wish that the hallways were broughtā€¦Ā See More >
                          Manager

                          9/5/2019

                          Colvin Woods Apartments
                          Thank You for your review of Colvin Woods! We are so glad we are providing you with excellent service at the community. We absolutely would like know exactly where the hallway leak is occurring. Can you contact the Leasing Office at 703.471.9353 to notify us of its location? We look forward to hearing from you!
                          Review Author Icon

                          Clare_G

                          prospective ā€¢ Visited 2019

                          8/29/2019

                          Cameron the person representing the community was extremely rude, argumentative and hostile. When my client and I said that we would prefer that he not finish eating his shrimp( he was 15 min late for our 9:00am appointment) he became agitated. I think there isā€¦Ā See More >
                            Manager

                            8/30/2019

                            Colvin Woods Apartments
                            Thank You for the feedback of your experience at Colvin Woods Apartments. We care about how everyone is treated when they are here at Colvin Woods and your experience touched on some very serious situations that we would like to address. Please reach out to the Property Manager Marcelo Jordan directly at 703.471.9353 or mjordan@rossmgtservices.com to go over more details about your experience.
                            Review Author Icon

                            Resident 685786

                            Verified Resident ā€¢ 2019

                            8/26/2019

                            Staff is helpful and polite, location is wonderful. Complex has a lot to offer residents. Noise pollution is very low, it's easy to forget you have neighbors! Lots of parking. Low traffic to worry about children.

                              Manager

                              8/28/2019

                              Colvin Woods Apartments
                              Thank You for your review of Colvin Woods Apartments! We are so glad we are able to provide you with a 5 Star Living Experience. Please do not hesitate to contact us at the Leasing Office if you need anything else! The Colvin Woods Team
                              Review Author Icon

                              Resident 29918

                              Verified Resident ā€¢ 2019

                              8/19/2019

                              this is a nice place but has weird quirks - ie loose outlet - plug don't stay plugged in -- outlet that which breaker is on a button on another outlet in the kitchen instead of it breaker box. 1 mouse 1 ratā€¦Ā See More >
                                Manager

                                8/22/2019

                                Colvin Woods Apartments
                                Thank You for your feedback for Colvin Woods Apartments. Maintenance and pest control issues are important to us here at Colvin Woods Apartments. We do have a Maintenance Team onsite that can take care of the outlet and breaker issues inside of your apartment home and a pest control company does come to the property every week on Friday to take care of any pest issues. Please contact us in the Leasing Office to let us know which apartment home is yours and we are happy to look into these issues for you! The Colvin Woods Team
                                Review Author Icon

                                Resident 669876

                                Verified Resident ā€¢ 2014 - 2019

                                7/26/2019

                                Overall my experience has been positive. Maintenance is an issue but I have provided feedback on this. I appreciate the communication about neighbor courtesy and reminders of needed materials to support continued compliance with leasing contract. I find the leasing staff to be very helpfulā€¦Ā See More >
                                  Manager

                                  8/5/2019

                                  Colvin Woods Apartments
                                  Thank You so much for your review for Colvin Woods! We appreciate the feedback and are glad that your experience at Colvin Woods has been a positive one. If you need anything else, please do not hesitate to contact us in the Leasing Office. The Colvin Woods Team
                                  Review Author Icon

                                  Resident 659167

                                  Verified Resident ā€¢ 2019

                                  7/1/2019

                                  The apartments are very clean and at a fair price. Very close to the Reston metro and there is a bus stop right there. Wish every unit had a washer and dryer. Parking is easy, you just need a pass and there are plenty ofā€¦Ā See More >
                                    Manager

                                    7/2/2019

                                    Colvin Woods Apartments
                                    Thank You for taking the time to review our community! We are so glad that we were able to provide you with a great living experience. Also Thank You for the feedback on having washers and dryers in every unit. If you should ever have questions or concerns in the future, please do not hesitate to visit us in the leasing office. Colvin Woods Team
                                    Review Author Icon

                                    Resident 653515

                                    Verified Resident ā€¢ 2018 - 2019

                                    6/17/2019

                                    Everyone here has a great sense of community and everyone is friendly for the most part. I also love that this is so dog friendly! Our dog loves it here because she's very social and loves meeting other people and dogs. My only complaint isā€¦Ā See More >
                                      Manager

                                      7/2/2019

                                      Colvin Woods Apartments
                                      Thank You for taking the time to review our community! We are so glad that we are able to provide you with a great living experience. We will continue to send reminders to our residents to pick up after their pets. If you should ever have questions or concerns in the future, please do not hesitate to visit us in the leasing office. Colvin Woods Team
                                      Review Author Icon

                                      Resident 651841

                                      Verified Resident ā€¢ 2017 - 2019

                                      6/12/2019

                                      Very happy and the staff are very friendly and courteous Knowledgeable, friendly and they go above and beyond to make sure the comforts and satisfaction of the residence. Clean and safe ................. I find it ridiculous to have to type at least 200 characters!!!

                                        Manager

                                        7/2/2019

                                        Colvin Woods Apartments
                                        Thank you for taking the time to review our community! We are so glad that we were able to provide you with a 5 star living experience! If you should ever have questions or concerns in the future, please do not hesitate to visit us in the leasing office. Colvin Woods Team
                                        Review Author Icon

                                        Resident 647989

                                        Verified Resident ā€¢ 2018 - 2019

                                        12/3/2019

                                        Good maintenence people, OK office staff, tough to contact staff, cell phone reception is just about nill (Att) Pool and location are both pretty good, and about as good as rent gets around here. Also lots of bugs, but not unmanageable (live next to woods,ā€¦Ā See More >
                                          Manager

                                          6/4/2019

                                          Colvin Woods Apartments
                                          We're happy to hear your move-in went smoothly, and that our office team was able to answer all of your questions. If you ever have difficulty with communication in the future, please reach out to our Resident Support Team at residenthelp@rossmgtservices.com. We look forward to hearing from you in the future! Thank you, Colvin Woods Team
                                          Review Author Icon

                                          Resident 646926

                                          Verified Resident ā€¢ 2019

                                          10/31/2019

                                          I absolutely love my apartment. First of all, the nicest leasing staff I've ever met in my life. So approachable and ready to hear any concerns even if you have none. Very clean and quiet neighborhood. Walls are so thick you can't hear much ofā€¦Ā See More >
                                            Manager

                                            6/3/2019

                                            Colvin Woods Apartments
                                            We're glad to hear you are loving life at Colvin Woods! It is wonderful to know that we have been so helpful to you during your stay with us, and that you are getting along with your neighbors. If there is ever anything we can do to improve your stay, please let us know! Thank you, Colvin Woods Team
                                            Review Author Icon

                                            Resident 641120

                                            Verified Resident ā€¢ 2013 - 2019

                                            5/15/2019

                                            Our first year in apt we were on the third floor and had a major cockroach infestation, went through multiple treatments weekly (5x), it was awful and required us to clean out our kitchen cabinets of all items weekly. Office staff put blame on usā€¦Ā See More >
                                              Manager

                                              5/16/2019

                                              Colvin Woods Apartments
                                              We're glad to hear that your situation was resolved, and that you are comfortable & happy in your new apartment. If you ever have issues or concerns arise in the future, please don't hesitate to reach out to us. We will do our best to keep you happy during your stay with us! Thank you, Colvin Woods Team
                                              Review Author Icon

                                              Resident 636041

                                              Verified Resident ā€¢ 2019

                                              5/6/2019

                                              So far it's been pretty quiet and pleasant. The hallway of the building has a very strange odor. The few things we needed fixed before move in were incomplete and maintenance left their mess for me to clean up for the few things they didā€¦Ā See More >
                                                Manager

                                                5/7/2019

                                                Colvin Woods Apartments
                                                We are happy to hear that you are getting along with your neighbors and are able to take advantage of the local trails in our community. We apologize for any issue with maintenance, and we would like the opportunity to rectify this and listen to any other concerns you may have. Please visit us in the Leasing Office when you are free. We look forward to hearing form you soon. Thank you. Colvin Woods Apartments Team
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2017 - 2019

                                                4/17/2019

                                                If I could move out I would. Company pulled a bait and switch on us when we toured, showing us a model on a sunny floor and refusing to show us the actual apartment until we moved in. It was in a different building, inā€¦Ā See More >
                                                  Manager

                                                  4/18/2019

                                                  Colvin Woods Apartments
                                                  We are truly sorry for any miscommunication with your apartment, and we would love the opportunity to rectify this. We would also like to go over any maintenance concerns you may have. Unfortunately since your review is anonymous, we do not have the capability to reach out to you, but we hope that you will contact our support team at residenthelp@rossmgtservices.com, or in the Leasing Office. We hope to hear from you soon. Thank you, Colvin Woods Team
                                                  Review Author Icon

                                                  Resident 626756

                                                  Verified Resident ā€¢ 2016 - 2019

                                                  4/12/2019

                                                  Colvin Woods is a decent place to live. Rent is par for course for the area and they've made improvements to their staff. Positives: Fairly quiet and safe neighborhood. They allow pets and are within walking distance of Lake Anne. Negatives are that there isā€¦Ā See More >
                                                    Manager

                                                    4/16/2019

                                                    Colvin Woods Apartments
                                                    We're happy to hear that you feel safe in our community and that you love your apartment and our pet policy. We apologize if you have concerns about our laundry facilities; please let us know whenever you see a malfunctioning machine so we can fix it ASAP! We want to do everything we can to make sure you have the best living experience possible. We hope to hear from you soon. Thank you, Colvin Woods Team

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $35
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $35. Restrictions: Breed Restrictions apply
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Balcony or Patio
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Large Windows with Abundant Natural Light
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Storage Space
                                                    • Surface Parking
                                                    • Tennis Court
                                                    Show Less
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                                                    Leasing

                                                    Choose comfort at Haven Reston, convenient Northern Virginia apartments designed to help you thrive. Set the right tone in spacious one- and two-bedroom residences filled with natural light, and savor scenic strolls through soothing woodlands. Embrace easefrom the convenience of family-friendly amenities and Dulles Airport proximity to the perks of dependable on-site management and a relaxing outdoor scene. Haven is your personal oasis.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 11:00 AM - 05:00 PM
                                                    • Monday - Tuesday: 09:00 AM - 05:30 PM
                                                    • Wednesday: 11:00 AM - 05:30 PM
                                                    • Thursday - Saturday: 09:00 AM - 05:30 PM
                                                    This community is managed by

                                                    Gates Hudson

                                                    B
                                                    B
                                                    Communities
                                                    103

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?
                                                    Manager

                                                    06/25/2018

                                                    Haven Reston
                                                    A:Ā If you are ever experiencing conflicts with your neighbors, please visit us in the Leasing Office so that we can best assist you with how to handle the situation! Thank you, Colvin Woods Apartments Team
                                                    Anonymous
                                                    Answered on: 06/23/2018
                                                    A:Ā Yes, absolutely! We can hear the neighbors two dogs on one side, that bark the entire day while they're gone. We can hear our upstairs neighbors whose child runs around until the early hours of the morning. They also like to watch loud movies at 1 am, have you ever wanted to feel like you actually had a high speed car chase going through your living room? Then move right in! If it starts to annoy you, feel free to go upstairs and knock to ask them nicely to turn it down, since it's almost 2 am. But the chances that they will hear you over their TV and yelling child are pretty slim. You'll also get to enjoy your neighbors at the far end of the hall yelling at their child, who seems to be crying more often than not.

                                                    Frequently Asked

                                                    Based on 246 number of votes by renters, Haven Reston is currently rated 3.8 out of 5 stars.
                                                    Haven Reston is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Haven Reston is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Haven Reston is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Haven Reston is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Haven Reston is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Haven Reston is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Gates Hudson
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $35
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $35
                                                    Restrictions: Breed Restrictions apply
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    Move In By 2/29/24 and Get $750 Off 1st Months Rent!* Terms and conditions apply. See leasing agent for more information.

                                                    Contact Property

                                                    Haven Reston

                                                    March 2024

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                                                    Haven Reston is a 728 - 977 sq. ft. apartment in Reston in zip code 20190. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $1,683 - $2,000. Nearby cities include Herndon, Dulles, Sterling, Oakton, and Potomac Falls.

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