Review History for anonymous

Lerner Springs at Reston


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anonymous

Resident 2019 - 2020

9/22/2020

we lived in this apartment for one year. When we rented this apartment ,the carpet was full of dust and dark color. It was never new, it looked unclean and dusty,Before we moved out we were told by management that they would do carpet cleaning for $60 so we left the apartment with minor cleaning. Now , they are charging us $900 from the security deposit to replace the whole carpet because they found a small stain that can be cleaned with a deep carpet washer. we couldn't believe this.We never step on our shoes on this carpet for the whole year to maintain it clean and pulse. We vacuum the carpet every other day because we have allergies to dust. The carpet became light and clean after a while since we moved in. this is ridiculous . They use tenant security deposit money to renovate their apartment. if i can give them 0 star i would. Do not rent here.
    Manager

    9/27/2020

    Lerner Springs at Reston
    Our manager would really like to speak with you more regarding this matter. Please reach out to us at (703) 348-0166. We look forward to hearing from you.

    Review 9 out of 191

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    Lerner Springs at Reston

    March 2024

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