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St. Johns Wood

11555 Olde Tiverton Circle, Reston, VA 20194
(128 Reviews)
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"We have a long history with St. Johns Wood: My father lived (and sadly died) at St. John'" ...
$2,100 - $3,100/mo

St. Johns Wood Reviews

(127)

4.1 rating

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128 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2017 - 2023

8/9/2023

Quiet Community but annoying Front Office

St Johns is a quiet community in the woods which has its pros and cons. You do hear sirens and the apartments are way older which doesnt justify the rent prices they set. Management also bombards you with emails and calls. They are overbearing if you have a plant hanging on the balcony. Parking depends on the building but people zoom in and out of the complex. There is often. an overflow of trash and bugs.

    Updated Review

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    KayandTim

    Resident 2015 - 2023

    3/15/2023

    Exceptional staff, both office and maintenance

    Extremely responsive to tenants needs. We have lived at St. John’s Wood going on eight years and never have had a problem involving customer service or maintenance issues that were not swiftly resolved.

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      Rickrcomm

      Resident 2023

      3/8/2023

      Great maintenance team experience

      In the process of moving into our new apartment at St John's Wood, we have found the maintenance manager to be so responsive and effective with our requests. He even made a point to come in the first days before the movers were coming to introduce himself and listen carefully to our requests. We feel our rapport with the maintenance team at the apartments we have lived in is so important to our whole living experience and so we are very pleased with the St John's Wood maintenance team already.

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        anonymous

        Resident 2019 - 2022

        7/28/2022

        3 years at St. John’s Wood

        I love living here. There is a pool for my daughter to enjoy in the summer. Northpoint shopping center within walking distance. I go hiking at Great Falls National park which is close by. I am able to have my dog here. It is kept clean and quiet with friendly neighbors. Maintenance is quick and gets their job done. Trash is picked up at my door. Comedy nights at the clubhouse are my favorite. Lots of walking paths to get everywhere and walking distance to Aldrin Elementary.

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          KayandTimothy

          Resident 2015 - 2022

          2/9/2022

          Just a quick thanks to the maintenance staff at St. John’s Wood, in Reston, VA. As always, Alieu and his new partner Jorge, have responded to our requests on minor issues in a timely and professional manner, with 100% satisfaction. This has held true even during the trying times all of us have experienced in the past several years. Thanks again Alieu & Jorge Tim and Kay Mosher

            Manager

            2/11/2022

            St. Johns Wood
            Thank you very much for the compliments on Alieu and Jorge! We appreciate the feedback and agree that Alieu and Jorge consistently provide prompt professional service! They both are truly valued team members and run the most important department on the property. Thank you again and please always reach out if you need anything at all! Brett Hanna, St. Johns Wood
            Review Author Icon

            anonymous

            Resident 2019 - 2021

            9/12/2021

            This is a great place to live. Quiet friendly community. Excellent communication between staff and customer. Maintenance is quick, clean, and respectful. Great neighbors. Convenient to North Point and a ton of walking trails.

              Manager

              9/15/2021

              St. Johns Wood
              Thank you so much for the 5 star rating and for taking your time to share your review! We appreciate you and hope you are part of our community for many years to come. Please let us know if we can assist you with anything. Donna Dawson Property Manager
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              anonymous

              Resident 2020

              11/30/2020

              Quiet and peaceful property surrounded with trees and walking trails. Close to shopping center. Property is well maintained and managed. 5 Stars to property manager Ms. Donna and her staff. Ample parking, plenty of street and parking lights. Safe at night. Responsible and professional adults live in this complex. There should be a designated "Pet" and "Smoking" areas around the property. This will keep dogs off the grass in front of the units. The occasional smoker also deserves a place to enjoy a smoke.

                Manager

                12/1/2020

                St. Johns Wood
                Thank you very much for taking the time to leave your thoughts on your time here at St. Johns Wood! We really appreciate your honest opinion and are glad to hear that you enjoy our ample parking and our customer service. We appreciate your recommendations for improvements to the property and will take them into consideration. As always if you need anything, we are open 7 days a week so please don't hesitate to reach out. Regards, Jessica Lytle Assistant Property Manager St. Johns Wood
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                anonymous

                Resident 2018 - 2020

                11/17/2020

                I have thoroughly enjoyed living at St. Johns Wood for over two years for the following reasons: * They provide wood for the fireplaces in the apartments. I love my fireplace during the cold months! *Leasing office/management are wonderful! They are very nice and always willing to help. * Maintenance issues are handled quickly! *Walking distance to shops and restaurants *Very quiet neighbors and within a neighborhood *Nature trails close by! * Unique floorplans * Social events (except during COVID) * Professionally clean your carpet when you renew you lease *Valet trash pick up service

                  Manager

                  11/19/2020

                  St. Johns Wood
                  Thank you so much for taking the time to write a review and for sharing your experience! Thank you for the 5 star rating as well. We enjoy having you here as part of the community and it means a lot to our team that you take the time to post this review, and that you appreciate our team. If there is anything you need please let us know! Sincerely, Donna Dawson Property Manager
                  Review Author Icon

                  anonymous

                  Resident 2020

                  11/10/2020

                  I recently moved to St. Johns Wood with my partner and we couldn't be happier. The management team, staff, and neighbors are fantastic! The grounds are well kept and surrounded by plenty of tree. The neighborhood is the best, with everything you need in either walking distance or a short drive. The area is quiet with the occasional loud siren but otherwise pleasant. We couldn't be happier!

                    Manager

                    11/12/2020

                    St. Johns Wood
                    Thank you for the high star rating and for taking the time to share your experience! We are happy you are enjoying your new home. If there is anything we can do for you please let us know. Sincerely, Donna Dawson Property Manager
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                    anonymous

                    Resident 2019 - 2020

                    9/16/2020

                    Lived at St. John's for one year. Pros: tucked away in the woods makes for a nice ambiance (however this means there are a lot of bugs), parking is free and ample, utilities are reasonable, prices are fair, the bus stop is very close, shopping center across the street and lake Newport is also within walking distance. Apartments have balconies with is nice. Residents are mostly quiet and keep to themselves. Cons: speed bumps in the parking lot are very obnoxious. Appliances look nice but are a little old. Maintenance normally takes more than a day to respond to requests- in other apartments I've had maintenance respond the same day. The biggest con here is the attitude of the property management- they constantly send out emails scolding residents for doing various things wrong- litter, smoking, noise, the gym, the pool, trash, not picking up dog poop, guest parking... you name it, I've gotten an email from them about it. The valet trash is another con-- if you don't follow every single rule to a tee, you will get a letter threatening a fine on top of the service fee you already pay. Doesn't matter if you moved in 3 days… See More>
                      Manager

                      9/16/2020

                      St. Johns Wood
                      Dear St. Johns Wood Resident, Thank you so much for taking the time to post a review and share your experience. We greatly appreciate it and welcome all feedback to find opportunities to improve where needed. Apologies if our community emails appear to be negative in anyway as it is never our intention. Our emails including those about pet waste and smoking are usually prompted by requests received from our residents asking us to address these issues within the community. Our team strives for the best service and addresses these concerns to keep the community clean or to maintain our smoke free buildings. We definitely will consider your feedback when future community notices are prepared and appreciate you bringing forward your concerns with the valet trash program. I am happy to meet in person anytime or you can reach me by email at ddawson@bozzuto.com to discuss any concerns Sincerely, Donna Dawson Property Manager
                      Review Author Icon

                      anonymous

                      Resident 2018 - 2019

                      7/2/2019

                      There was mold that that maintenance neglected to fix during the entirety of my lease. There were TONS of cockroaches. No matter how many times the exterminator came out they were always there. Maintenance did not provide notice of when they'll be there. The office will never call you back. And there is a lack of communication in the office. You get different answers from everyone in there. They also provide no notice of when they are doing extensive work in the community. Like, when they cut down all of the trees they used heavy machinery. I worked nights so I didn't get any sleep for a week and half.

                        Manager

                        7/22/2019

                        St. Johns Wood
                        Thank you so much for taking the time to review us. We are disappointed to see your low star rating and would like to talk with you more about your experience with our community and team. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (703) 709-8320. We look forward to hearing from you. - St. Johns Wood Management
                        Review Author Icon

                        Janetwhbj2230

                        Resident 2019

                        6/10/2019

                        We sold our TH and moved here,after looking at all options, because of age.This one was all around THE BEST. Management,maintenance,safety,storage,beautiful community,great appliances,apartment layout,reasonable rent,pet policy,all ages,,pool and exercise room,low utilities.We have found our forever home.

                          Manager

                          6/20/2019

                          St. Johns Wood
                          Hi Janet, we really appreciate your positive star rating! We are happy you are enjoying the community. If you need anything please do not hesitate to ask. Sincerely, Donna Dawson Property Manager
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                          Resident 615989

                          Verified Resident 2019

                          3/15/2019

                          Not much of a commenter. But. I would suggest that people live here. It is great. Friendly people and a great location close to a shopping center. There is a bus stop not more than 2-5 minute walk from here.

                            Manager

                            3/21/2019

                            St. Johns Wood
                            Thank you for your high star rating! Your recommendation means so much to us and we're so happy to have earned it. Please let us know if there is anything we can do for you! Sincerely, Donna Dawson Property Manager
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                            Resident 615578

                            Verified Resident 2013 - 2019

                            3/14/2019

                            I find St. Johns Wood to be a warm and inviting apartment home development. It's a quiet development tucked away in lush landscaping. I recommend anyone looking for a new apartment home, to stop by for a visit. One of our knowledgeable and friendly leasing professionals will be happy to give you a tour. Laurie H.

                              Manager

                              3/15/2019

                              St. Johns Wood
                              Hi Laurie, Thank you so much for taking the time to provide a review of St. Johns Wood and for your kind words about our team. If you do know anybody looking for an apartment, reminder we pay a $250 referral fee to you if they move in and sign a 12 month lease. We appreciate you recommending us. Please let us know if there is anything we can do for you. Sincerely, Donna Dawson Property Manager
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                              Resident 615027

                              Verified Resident 2017 - 2019

                              3/13/2019

                              experience is okay overall. I dont hate it but I also dont love it. I really wish the management will think about assigning parking spaces and issue a fine for residents who dont pick up their dog poops.

                                Manager

                                3/15/2019

                                St. Johns Wood
                                Thank you for taking the time to provide a review and your feedback. We appreciate your opinion and recommendations about parking. We have looked at the assigned parking option before, but find it has been difficult to decide who would get a front row spot and who would be assigned to park further away. We actually do issue fines of $100 to residents that do not clean up after their pet. We have to know who is guilty of the violation first to issue the fine which is why we have asked our residents to let us know the description of the dog or resident they see not picking up after themselves. If you know who is not picking up after their pet please let us know, it helps us tremendously since we can't see everything, particularly early morning and after office hours. If there is anything I can do to assist you please let us know. We are always happy to discuss your concerns in person. Sincerely, Donna Dawson Property Manager
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                                Resident 607229

                                Verified Resident 2013 - 2018

                                2/22/2019

                                I love this community, quiet, clean, safe, great staff and professional. Cool neighbors, pets friendly. Love it. So peaceful living around this area and it’s close to everywhere and my work. No complains.

                                  Manager

                                  3/15/2019

                                  St. Johns Wood
                                  Thank you for the high star rating! We really appreciate you taking the time to provide a review of our community. Please let us know if there is anything we can do for you. Sincerely, Donna Dawson Property Manager
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                                  Resident 607218

                                  Verified Resident 1996 - 2018

                                  2/22/2019

                                  I've lived here many years and consider St. John's Wood my home. The location is ideal, what next to North Point Center, near Town Center, and with endless trails to run and hike on. The price is right, the staff congenial and responsive, and my apartment suits my needs.

                                    Manager

                                    3/15/2019

                                    St. Johns Wood
                                    Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . We are happy that you enjoy living here. Please let us know if there is anything we can do for you. Enjoy your day! Sincerely, Donna Dawson Property Manager
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                                    Resident 607194

                                    Verified Resident 2017 - 2018

                                    2/22/2019

                                    We have a long history with St. Johns Wood: My father lived (and sadly died) at St. John's Wood (I still feel his presence and can see him waving at me for the last time under a flowering tree in front of his apartment). My sister and husband lived there and got married in the recreation room. One of my best friends I met at St. Johns Wood as she was a leasing agent there. We love the community! My only concern is how high my rent was just increased after a 6 month lease. I would really like to stay, but the increase (I believe) is exorbitant.

                                      Manager

                                      3/15/2019

                                      St. Johns Wood
                                      Thank you for your high rating! We greatly appreciate everyone's feedback. Would you be able to reach out to me directly in the office so I can take a look at your lease renewal offer? Without having your name or information I can't take a look at it without speaking to you first. I can be reached at 703-709-8320 or ddawson@bozzuto.com. Sincerely, Donna Dawson Property Manager
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                                      Resident 607193

                                      Verified Resident 2015 - 2018

                                      2/22/2019

                                      This is strictly a commuter apartment for me. There are things that are annoying (very bright lights, loud gutters, freezing cold bedroom, and significant increase in rent each year) but so far it's been too much trouble to move. However, I do feel safe here, and it's very conveniently located.

                                        Manager

                                        3/15/2019

                                        St. Johns Wood
                                        Thank you for your high rating and providing a review of our community. If there are items that we can address for you please let me know. I can be reached at 703-709-8320 or ddawson@bozzuto.com. Sincerely, Donna Dawson Property Manager
                                        Review Author Icon

                                        Resident 607166

                                        Verified Resident 2013 - 2018

                                        2/22/2019

                                        Excellent office staff and management, excellent responsiveness to repair requests, nice social events organized by the office management. Nice compound and good trash services. Excellent location. Excellent snow removal service.

                                          Manager

                                          3/15/2019

                                          St. Johns Wood
                                          Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . Please let us know if there is anything we can do for you. Sincerely, Donna Dawson Property Manager
                                          Review Author Icon

                                          Resident 607160

                                          Verified Resident 2013 - 2018

                                          2/22/2019

                                          Excellent community and responsive management team here. Neighborhood is safe and there are excellent conveniences. Good access to trails, parks, and Reston Association facilities. Best apartment leasing experience I have had.

                                            Manager

                                            3/15/2019

                                            St. Johns Wood
                                            Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . Please let us know if there is anything we can do for you. Sincerely, Donna Dawson Property Manager
                                            Review Author Icon

                                            Resident 607152

                                            Verified Resident 2017 - 2018

                                            2/22/2019

                                            ...........................................................

                                              Manager

                                              3/15/2019

                                              St. Johns Wood
                                              Thank you so much for your high rating! We really appreciate it. If there is anything we can do for you please let us know. Sincerely, Donna Dawson Property Manager
                                              Review Author Icon

                                              Resident 604762

                                              Verified Resident 2018 - 2019

                                              2/16/2019

                                              I enjoy living here. The only complaint might be that the apartment feels a little 'cramped' since it is not as big square footage as other places I have lived but it is a great community with a great location and nice and clean and quiet and convenient to most things.

                                                Manager

                                                3/15/2019

                                                St. Johns Wood
                                                We really appreciate your positive star rating and are happy you enjoy living here. Please let us know if there is anything we can do for you. Enjoy your day! Sincerely, Donna Dawson Property Manager
                                                Review Author Icon

                                                Resident 553418

                                                Verified Resident 2015 - 2018

                                                10/10/2018

                                                A well managed rental community, constant updates and improvements. The only thing is if you happen to have noisy neighbors, then you're just out of luck. Finally they also made rules about not smoking on the premises, so that was a welcome change.

                                                  Manager

                                                  11/26/2018

                                                  St. Johns Wood
                                                  Thank you for taking the time to submit your feedback about our community. We are happy that you welcome the change to a smoke free environment. If there is anything we can do to make your time with us more enjoyable please let us know. Sincerely, Donna Dawson Property Manager
                                                  Review Author Icon

                                                  Resident 551654

                                                  Verified Resident 2018

                                                  10/5/2018

                                                  They have not only made my tranisition to the area smooth, they've also provided me with a plethora of information about the area. The space for the price fit my budget perfectly, and it's very conveniently located near the Town Center. Granted I've only just moved in, I'm very hopeful to see what the year has in store for me.

                                                    Manager

                                                    12/18/2018

                                                    St. Johns Wood
                                                    Dear Valued Resident, We strive to deliver an excellent experience, and are glad you found this to be the case. Thank you again for taking the time to let us know how we did. We hope you have a great day! Sincerely, Donna Dawson Property Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 bed/1 bath w/open den - 842 sq ft

                                                    1 Bed, 1 Bath | 842 sq. ft.

                                                    See Floor Plan Details

                                                    1 bed/1 bath - 797 sq ft

                                                    1 Bed, 1 Bath | 797 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 bed/1 bath - 907 sq ft

                                                    2 Beds, 1 Bath | 907 sq. ft.

                                                    $2,100 - $2,301

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D
                                                    D

                                                    Renter Ratings

                                                    C+

                                                    Review Ratings

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    3.0

                                                    Safety

                                                    3.0

                                                    Office Staff

                                                    2.0

                                                    Maintenance

                                                    2.0

                                                    Neighborhood

                                                    3.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D-

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Private Parking Area
                                                    Pets
                                                    • Birds Allowed
                                                      Size: Small. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $500. Rent: $50. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $500. Rent: $50. Size: Large. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Reptiles Allowed
                                                      Size: Small. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Fish Allowed
                                                      Size: Small. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Business Center
                                                    • Car Wash Location on Site
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Recycling Program
                                                    • Smoke Free
                                                    • Valet Trash Service
                                                    • Walking Trails
                                                    • Wi-Fi Access
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                                                    Leasing

                                                    All the beauty of a wooded setting with all the convenience of the Reston Town Center. Introducing St. Johns Wood, a luxury apartment community located in the prestigious North Point area of Reston. Located in a secluded setting next to a 54-acre park, across from the North Point Village Center, and only three minutes from Reston Town Center, St. Johns Wood is one of Reston's finest rental communities. I-495, the Dulles Toll Road, I-66, Rt. 7 and I-95 are just minutes away. For longer journeys, Dulles International Airport is only a few minutes away, with flights to almost every spot in the world.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday: 09:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Bozzuto

                                                    B-
                                                    B-
                                                    Communities
                                                    285

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 128 number of votes by renters, St. Johns Wood is currently rated 4.1 out of 5 stars.
                                                    St. Johns Wood is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    St. Johns Wood is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    St. Johns Wood is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    St. Johns Wood is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    St. Johns Wood is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    St. Johns Wood is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Bozzuto
                                                    Birds Allowed
                                                    Size: Small
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $500
                                                    Rent: $50
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $500
                                                    Rent: $50
                                                    Size: Large
                                                    Pet Limit: 2
                                                    Reptiles Allowed
                                                    Size: Small
                                                    Pet Limit: 2
                                                    Fish Allowed
                                                    Size: Small
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    St. Johns Wood

                                                    June 2024

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                                                    Baths

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                                                    St. Johns Wood is a 797 - 1,167 sq. ft. apartment in Reston in zip code 20194. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,100 - $3,100. Nearby cities include Herndon, Dulles, Sterling, Oakton, and Potomac Falls.

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