Review History for anonymous

St. Johns Wood


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anonymous

Resident 2018 - 2019

7/2/2019

There was mold that that maintenance neglected to fix during the entirety of my lease. There were TONS of cockroaches. No matter how many times the exterminator came out they were always there. Maintenance did not provide notice of when they'll be there. The office will never call you back. And there is a lack of communication in the office. You get different answers from everyone in there. They also provide no notice of when they are doing extensive work in the community. Like, when they cut down all of the trees they used heavy machinery. I worked nights so I didn't get any sleep for a week and half.
    Manager

    7/22/2019

    St. Johns Wood
    Thank you so much for taking the time to review us. We are disappointed to see your low star rating and would like to talk with you more about your experience with our community and team. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (703) 709-8320. We look forward to hearing from you. - St. Johns Wood Management

    Review 11 out of 127

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