Review History for anonymous

VY / Reston Heights


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anonymous

Resident ā€¢ 2019

8/30/2019

This is a sterile, utilitarian, unwelcoming series of shoeboxes on a very busy street in the heart of the suburb for the Dulles tech community. There is no green space. The area off to the side of the building for "dog walking" is mostly grown over gravel from the initial construction. The leasing staff seems overwhelmed on filling the building. Package delivery has been a problem. The management company did not seem to understand that consumers order online and expect packages to be be received. Forgot about ordering any kind of food delivery -- from Peapod to Blue Apron. They won't allow access to the apartment. At the height of 105 degree heat, they have a gas fireplace going 24/7 and claim to have a sustainability package. What marketing lies. So, if you are young and don't care about improperly installed appliances and constant construction, move right in. If this isn't you, move on.
    Manager

    9/22/2023

    VY / Reston Heights
    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
    1 Previous Review

    Previous Review

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    Resident 668613

    Verified Resident ā€¢ 2019

    7/23/2019

    Great sales. Everyday living - from furniture delivery to broken freight elevators - to lousy dog park are problematic. No hot tub at the pool at this price point? Really! Everything seems to be an issue.
      Manager

      8/24/2019

      Vy Reston Heights
      Thank you for taking time out to share your concerns about your experience at our community. We are disappointed to hear that we have not met your expectations and would like the opportunity to discuss your feedback. Please contact the management office, so I can personally review the items in your comments. We would like to improve your stay with us. Thank you, Sharon Cotton General Manager Vy/ Reston Heights

      Review 42 out of 76

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