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404 Rivertowne Apartments

404 Rivertowne Apartment Homes, Richmond, VA 23225
404 Rivertowne Apartment Homes, Richmond, VA 23225

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404 Rivertowne Apartments

404 Rivertowne Apartment Homes

Richmond, VA 23225

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (98 Reviews)

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Jake_N • Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/26/2020
tldr - Avoid this place at all costs. I've been living here for a full year now. I moved in to the bottom floor and I've had 7 total problems with this place. Maintenance is horrible and totally unprofessional. Front Desk is nice and inviting though,… See More
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404 Rivertowne Apartments Manager

10/27/2020

Hello, we certainly understand your concern and would like to apologize for your experience at Somerset Glen. Please give us a call at your earliest convenience. We would like to speak with you about allowing our service team the opportunity to exceed your expectations.

Sonwad • Former Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/28/2020
The apartments are very roomy, and clean. The outside Area is well arranged and I would like to send a shout out to all maintenance persons, Expressly Claude and Lavalle, they take pride in their work, and I appreciate them. Thank you See More
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404 Rivertowne Apartments Manager

06/01/2020

Thank you, Sonwad! We're happy to hear our dedicated maintenance team was able to resolve your issues for you quickly so that you could get back to fully enjoying your apartment home. Feel free to drop by the office or give us a call if you require any additional assistance moving forward. Our team is here to help! Thanks again!

Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/03/2019
The Corporate Staff should take the time to shop this community, if they value their reputation in this industry. Its clear IREM standards nor GSC vision can be seen here. Onsite staff is the worse! The worse. See More
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404 Rivertowne Apartments Manager

12/05/2019

We value resident feedback and would welcome the opportunity to address any concerns you may have in greater detail. Please set up a time to meet in person with our office. We hope to work together to improve your rating of our community

Former Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/22/2019
Nothing but issues since moving in. It takes forever to get maintenance to do maintenance request and even when they do them they do a half job. I had wraps, bugs, mold, leeks, broken AC, etc. That took over two weeks to fix sometimes longer. I… See More
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404 Rivertowne Apartments Manager

11/26/2019

We work hard to provide a comfortable and lovely home for our residents, so it is disappointing to hear about your experience. Although issues such as pests and broken appliances occur every once in a while, we understand your frustration and apologize for any inconveniences you encountered. Our whole team strives for excellent service and are saddened that we did not meet your expectations. We appreciate your feedback and again apologize that we did not meet your expectations.

S.r._B • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2019
Don't rent here if you want anything fixed, ever. My air conditioning has been out for over 3 months, and management / leasing office say they have no control because it is a maintenance issue. Maintenance says they don't know how to fix it, and offer… See More
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404 Rivertowne Apartments Manager

09/05/2019

We sincerely apologize that your experience and the condition of your home has fallen short of expectations. Our residents' comfort is of utmost importance to our team, and we are disappointed to hear that you may not have felt this way. We try to fulfill all maintenance requests in a timely and efficient manner, regardless of high volume. We're sorry this was not your experience. Please bring these concerns to us in-person at the leasing office to reach a resolution.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2019
This is not somewhere i suggest for anyone honestly. The apartment seemed great when we moved in, but we should have known that $300 off the first months rent was just a ploy. The counters are falling off the walls, appliances barely work, and when they… See More
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404 Rivertowne Apartments Manager

07/31/2019

We work hard to provide a comfortable and lovely home for our residents, so it is disappointing to hear about your experience. Although issues such as pests and broken appliances occur every once in a while, we understand your frustration and apologize for any inconveniences you encountered. Our whole team strives for excellent service and are saddened that we did not meet your expectations. We appreciate your feedback and please don't hesitate to stop by our office if you ever have any concerns or questions.

Dennis_M293 • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/07/2019
This was my first apartment I moved into and I have to say, it is really nice and affordable. The staff is wonderful and very helpful and the appliances are all new. They are pet friendly and the neighbors have all been extremely nice. See More
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404 Rivertowne Apartments Manager

03/11/2019

Thank you so much for this awesome 4-star rating of Somerset Glen, Dennis! Providing excellent customer service to everyone who walks in our door is one of our top priorities! Have a wonderful week and we hope that your experience here continues to be nothing but the best!

Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/07/2019
I've lived here for a while now and haven't had any issues really. Any maintenance orders are done in a timely manner. After reading most of these reviews it's interesting to see how people want all these work orders completed but do not communicate with the… See More
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kiwibranch • Resident 2009 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2019
I have been here for quite sometime and it has it's ups and down just like any other community but the office staff has been nothing but great to help resolve all of my issues and are always available to answer any questions I may have… See More
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404 Rivertowne Apartments Manager

02/26/2019

Oh wow, thank you so much for the stellar review of Somerset Glen! We will be sure to pass along the encouraging words to our office team. Have a fantastic day, and please be sure to reach out if there is anything else that we can do to make your experience here a five-star one!

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2018
Living at Somerset Glen has been a humbling experience it made me realize that there are worse circumstances out there and that I should always be grateful. While living here me and my two children unfortunately had to deal with mice roaches and just a terrible… See More
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NickMinnix • Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/11/2017
General Services Corporation is unresponsive to tenant phone calls, emails, and complaints in general. They do not take action regarding any feedback. The maintenance staff at their communities is inept and incompetent at best; negligent at their worst. GSC corporate fails to recognize simple management skills… See More
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Jenea88 • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/04/2017
They simply don't care. I have been reporting issues since I moved here in December 2016 and most still have not been fixed or even addressed. I recently discovered BLACK MOLD in my bathroom because of water leaks I reported multiple times and they even came… See More
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hlwatterson • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/22/2017
I have sent in about 10 requests regarding my AC/Heat for the last year. I had no heat for two months during the winter which you all fixed by giving me a tiny space heater. I am now sitting in an 81 degree apartment after four… See More
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kikione • Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/29/2017
Somerset Glen is a great value. I Love my unit with it's spaciousness, storage, washer/dryer. I love that it is close to everything and on the bus line. If you have poor credit, the rental staff will work with you. They friendly, courteous and very helpful.… See More
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804grad • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/11/2017
Somerset Glen is one of the few complexes off campus that rents to full time college students. I was grateful for being able to rent my apartment because it is a short distance from VCU, major highways and shopping centers. I was a little leery about… See More
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Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/16/2016
I have lived at someserlt glen since February i moved down here from NY. There are 2 sides to the complex the even side buildings which are on the side of the rent office and the odd side across the dtreet. When i first applied for… See More
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Reverse16 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2016
I have lived in several different apartment communities since 2010 and Somerset Glen Apartments has absolutely been the worst. I was pressed for a place to live and made a hasty decision after I fell in love with the Forest Hill neighborhood, but I will not… See More
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Bariann • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/02/2016
I am a new resident here and my experience with the leasing staff was very positive. They are very professional and extremely accommodating specially Ms. Lynette who really helped us with our application and other paperwork. The leasing office is what caught my attention because as… See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/24/2016
If anyone has a sense of dignity or pride, please don't live here. The insulation in the buildings are terrible. Especially when neighbors having arguments out in the hallway in the middle of the night. But seriously the city of Richmond needs to inspect this property.… See More
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[email protected] • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2016
if i could give a half star i would. ------- was lazy. I had to get corporate to get to her run my damn background check just to get in the dump. ----- is an nasty --- woman who thinks she can say anything she wants… See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/28/2016
I have been living at Somerset Glen for the pass few months and I love my spacious two bedroom apartment. The location is perfect being that its close to my school VCU. I love how convenient it is to have the washer and dryer in my… See More
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Breese123 • Resident 2004 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2016
I really enjoy living in this wonderful Estates. The leasing agents are wonderful very helpful and welcoming. The maintenance crew team is wonderful also, they are always there for any needs necessary weather minor or major. I would always recommend a friend to stay here if… See More
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SPARKS25 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/19/2016
I've been living in Somerset Glen for a couple months now and I'm very satisfied with the property and my unit. Meaning that I didn't have good credit I was skeptical about the application process and even being approved. I did have a eviction on my… See More
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jrsnbm • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/09/2015
I've lived here since February and have had a positive experience. The staff had went out the way to try to help anyway they can from maintenance needs to basic stuff. I plan on renewing my lease. See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/30/2015
Apartment management and maintenance management are completely inept. Leasing staff and maintenance crew are courteous and professional, but have little to work with due to a management staff that passes the buck and is poorly organized. NONE of my move-in inspection work order items were repaired.… See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • In-Unit Washer/Dryer
  • Laundry On-Site
  • Washer/Dryer Connections

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $710 - $720

  • SQ. FT.

    420

  • Available
    Avail.

    N/A

  • Model

    Brookline

  • Price
    Price

    $720 - $730

  • SQ. FT.

    566

  • Available
    Avail.

    N/A

  • Model

    Bryon

  • Price
    Price

    $725 - $735

  • SQ. FT.

    635

  • Available
    Avail.

    N/A

  • Model

    Vanderbilt

  • Price
    Price

    $750 - $760

  • SQ. FT.

    640

  • Available
    Avail.

    N/A

  • Model

    Regency

  • Price
    Price

    $765 - $775

  • SQ. FT.

    669

  • Available
    Avail.

    N/A

  • Model

    Lexington

  • Price
    Price

    $765 - $775

  • SQ. FT.

    745

  • Available
    Avail.

    N/A

  • Model

    Charter

  • Price
    Price

    $805 - $815

  • SQ. FT.

    775

  • Available
    Avail.

    N/A

  • Model

    Colony

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $825 - $835

  • SQ. FT.

    822

  • Available
    Avail.

    N/A

  • Model

    Gloucester

  • Price
    Price

    $835 - $850

  • SQ. FT.

    924

  • Available
    Avail.

    N/A

  • Model

    Hillard

  • Price
    Price

    $840 - $855

  • SQ. FT.

    861

  • Available
    Avail.

    N/A

  • Model

    Hamilton

  • Price
    Price

    $860 - $870

  • SQ. FT.

    964

  • Available
    Avail.

    N/A

  • Model

    Virginian

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B+
GSC
VIEW 59 COMMUNITIES

Looking for a roomy, convenient apartment home in Richmond that fits your budget? 404 Rivertowne Apartment Homes is the place for you! Our community fea­tures eleven spacious floor plans, including studios, one and two bedroom apartments, or two bedrooms with a study. Each home now offers a free washer/dryer, plus huge closets and large balconies. For summer fun, there's a sparkling swimming pool and a playground for the kids. FiOS is available for high-speed internet and television. We?re located south of Richmond, Virginia?s historic Nickel Bridge, near James River Parks, close to Chippenham Hospital and the Veterans? Administration Hospital, and just minutes from downtown or Stony Point Fashion Park. Even more shopping and restaurants are nearby. You?ll find real value at 404 Rivertowne Apartment Homes in Richmond!

Office Hours

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 10:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (2)

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This is Felicia pryor I have section 8 I would like to move November 30,18

Anonymous · November, 08 2018 · 1 answer
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· Just Now
Hello Felicia, Thank you for your inquiry about Somerset Glenn! We are happy to assist you, please contact us at your earliest convenience. or Look forward to speaking to you, -Somerset Glenn
Manager Response · November, 14 2018

What is the estimated utility bill for one person?

Anonymous · March, 19 2018
Please allow up to 24 hours for your answer to be visible to the public.
No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at 404 Rivertowne Apartments?
The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at 404 Rivertowne Apartments?
The community is rated 3.5/5 stars, signifying much satisfaction on average.

How safe is 404 Rivertowne Apartments?
The community is rated 2.5/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.5/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 17.5 days to their community reviews in the past year.

Who manages 404 Rivertowne Apartments?
GSC

What is the pet policy at 404 Rivertowne Apartments?
Cats Allowed
Dogs Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath


404 Rivertowne Apartments Gallery

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404 Rivertowne Apartments is a 420 - 964 sqft apartment in Richmond in zip code 23225. This community has a 1 - 2 bedroom, 1 bathroom, and is for rent for $710 - $870. Nearby cities include Highland Springs, North Chesterfield, Henrico, Mechanicsville, and Bon Air. 23225, 23224, 23221, 23235, and 23235 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

404 Rivertowne Apartments

Provided by Property Management

Management Photos (25)

  • (Manager photo uploaded on 12/01/2020) Image of 404 Rivertowne Apartments in Richmond, VA
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  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
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  • (Manager photo uploaded on 11/16/2018) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 11/16/2018) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 11/16/2018) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Manager photo uploaded on 02/24/2020) Image of 404 Rivertowne Apartments in Richmond, VA

Provided by Other Residents

Resident Photos (28)

  • (Resident photo uploaded on 06/23/2012) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 05/05/2012) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 05/05/2012) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 10/13/2008) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 10/13/2008) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 10/13/2008) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 10/13/2008) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 10/13/2008) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 10/13/2008) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 02/19/2016) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 02/19/2016) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 02/19/2016) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 02/19/2016) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 02/19/2016) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 02/19/2016) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 02/19/2016) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 02/19/2016) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 02/19/2016) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 02/19/2016) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 02/19/2016) Image of 404 Rivertowne Apartments in Richmond, VA
  • (Resident photo uploaded on 08/04/2017) Image of 404 Rivertowne Apartments in Richmond, VA
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