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American Heritage

1001 East Main Street, Richmond, VA 23219
1001 East Main Street, Richmond, VA 23219

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American Heritage

1001 East Main Street

Richmond, VA 23219

 
 
 
 
 
 

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Ratings & Reviews (41 Reviews)

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AVERAGE RATING
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Verified Resident 2020 Recommended

Updated 07/05/2020

Reviewed 07/05/2020

Charming building, located in downtown Richmond. Floor plan is spacious and offers an amazing view, some units even have balconies. Location can't be beat for the price and everyone I've run into in the building has been very nice if not polite. Included utilities offer peace… See More
American Heritage Manager06/06/2020

Thank you so much for taking the time to leave us this wonderful feedback. We are so glad you've had an amazing experience at American Heritage. We appreciate hearing how you are enjoying our amenities within the complex, as well as the atmosphere of the units itself. Thank you once more and we hope you have a great day.

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Verified Resident 2020 Recommended

Updated 07/03/2020

Reviewed 07/03/2020

Just moved into this apartment and the location is great. I am only a seven minute walk to work, however the parking does cost quite a bit of money and there are a lot of homeless people here. Otherwise, the apartment was clean and most everything… See More
American Heritage Manager05/05/2020

Thank you very much for leaving us this feedback. We are very glad that you are enjoying your apartment at American Heritage. We take pride in our convenient location and providing an easy move-in experience for all our residents. Thank you once more for this review and we hope you have a good rest of your day.

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Verified Resident 784366 2020 Recommended

Updated 06/26/2020

Reviewed 06/26/2020

It has been fantastic so far! Everything is close by. Even during the pandemic the staff is working hard to answer all of our questions. Overall, it has been a great moving experience and we are excited for more time at this apartment.
American Heritage Manager01/01/2020

We are so happy to welcome you to American Heritage! It's great to hear your experience has been fantastic thus far -- we wouldn't have it any other way! Thanks for sharing how great your moving experience was, and we hope you have a wonderful day!

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Verified Resident 784308 2020 Recommended

Updated 06/26/2020

Reviewed 06/26/2020

The staff have amazing at helping us find a home before school starts. They have been welcoming and attentive to what we wanted in our budget. It's a great location and so many restaurants around and places to walk around to. We're very excited to meet… See More
American Heritage Manager28/28/2020

Thank you so much for this splendid review! We are so glad that you have been having such an amazing experience at American Heritage. We are so happy to hear that you are enjoying our extremely convenient location, as well as the complex area itself. Thank you once more for leaving us this wonderful review, and I hope you have a good day.

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Verified Resident 769236 2018 - 2020 Recommended

Updated 05/15/2020

Reviewed 05/15/2020

Overall great apartment! Responsive staff. The neighbors are overall quiet and neat. The building lobby could use a bit more maintenance and upkeep and there is only one elevator. Overall good experience and would recommend it to others
American Heritage Manager20/20/2020

Thank you for your recommendation and positive feedback! We're glad you're enjoying your apartment and find our response times to be nice and quick. It's great to hear your experience has been good overall.

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Verified Resident 767635 2019 - 2020 Recommended

Updated 05/10/2020

Reviewed 05/10/2020

Great site with valuable reviews that helped me to make a smart decision while apartment hunting! Apartment ratings simplified a tedious process and helped me to find an apartment I absolutely love! Great!
American Heritage Manager16/16/2020

We're thrilled you chose American Heritage for your housing needs. It's great to know you love your apartment!

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Resident 2018 - 2020 Not Recommended

Updated 05/01/2020

Reviewed 05/01/2020

This place gets very loud on weekends with the capital across the street and protests that happen often. Usually a lot of homeless around loitering out front and drunk people yelling at all times of the night outside. The apartment building is 10 stories high so… See More
American Heritage Manager04/04/2020

Oh dear, I'm so sorry to read your feedback. It's disappointing to hear your experience wasn't everything you hoped it would be, and I'd like to discuss the concerns you outlined in greater detail. Could you reach out to our office team so we can speak directly? I look forward to hearing from you.

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Resident 2014 - 2020 Not Recommended

Updated 04/27/2020

Reviewed 04/27/2020

This is the 8th day in the month of April in 2020 that my family has not been able to shower, flush toilets, wash dishes & clothing in this "Luxury" apartment building DURING A PANDEMIC. We have had to purchase bottled water to brush our teeth… See More
American Heritage Manager04/04/2020

I am so sorry to hear about these issues you're encountering. If you could reach out to our office team directly, I would like to learn more about your experience and provide you with a status update to any open work orders. I look forward to hearing from you.

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Verified Resident 676705 2019 - 2020 Recommended

Updated 02/14/2020

Reviewed 08/09/2019

Great location near downtown life, restaurants, MCV campus, the Capitol, & Canal Walk, helpful staff, quiet neighbors. My only complaint is that it is sometimes loud at night with ambulances/fire trucks, but we are right near MCV.
American Heritage Manager07/14/2020

It's great to hear you love your apartment and its close proximity to the MCV campus, restaurants and so much more! Thank you for letting us know our staff has been helpful and an asset to your overall experience!

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Verified Resident 732249 2019 Recommended

Updated 12/30/2019

Reviewed 12/30/2019

I am actually sharing the apartment with a co-worker and he made all the arrangements. That being said, I still had communication with staff. My co-worker had no complaints and all my communications were very smooth and professional.
American Heritage Manager07/07/2020

This is excellent news! We are so happy to hear your experience has been satisfactory at American Heritage. Thanks again for the fantastic recommendation!

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Verified Resident 699194 2019 Recommended

Updated 09/24/2019

Reviewed 09/24/2019

Very nice location and staff addresses any issues immediately. Parking options are available making the downtown parking not as intimidating. Very nice floor plans and very quite compared to other downtown locations.
American Heritage Manager09/09/2019

This is incredibly wonderful to hear! We are so pleased the location is working out well for you, with parking options available to ensure your comfort. Thanks for the awesome shout-out regarding our spacious floor plans, with high ceilings and walk-in closets. We're so happy to have you as a resident!

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Verified Resident 687610 2019 Not Recommended

Updated 08/30/2019

Reviewed 08/30/2019

Apartment was not ready on move-in date. I had to wait 3 days before I could move in. The apartment was in horrible condition from the previous tenant. My movers had to move my belongings into the hall outside as it was being hurriedly cleaned. Appliances… See More
American Heritage Manager04/04/2019

Oh no, this is terrible to hear! I can only imagine your frustration and I deeply apologize that the apartment was not ready upon moving in. I would love to discuss your concerns in person, so we can set up a work order to address the issues with your appliances. Please feel free to stop by at a time that's convenient for you. We're open six days a week.

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Verified Resident 683795 2019 Recommended

Updated 08/21/2019

Reviewed 08/21/2019

We are newly moved in. We had a hard time getting in contact with the leasing agent we were assigned and what should've taken 3 days max, took over 2 weeks. Correspondence continues to be an issue with the leasing department.
American Heritage Manager26/26/2019

Thank you so much for the recommendation, but I do want to fix the communication issue at once. If you have a moment to stop by the office, I'd love to learn more about your experience so we can ensure this doesn't happen again. If there are any lingering questions, I'd also be happy to answer each and every one. We're here in the office Monday through Saturday, so please feel free to stop by at your convenience.

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Verified Resident 658630 2019 Recommended

Updated 06/30/2019

Reviewed 06/30/2019

Solid choice for an apartment and decently priced. So far my only complaint is that management has been kind of unavailable to contact ? we didn't know how to pay our rent until the day it was due after the promised email finally came. Other than… See More
American Heritage Manager02/02/2019

Oh dear, I want to apologize for not getting that info to you sooner! That one is on us and I will make a note of it, so it doesn't happen to other incoming residents. I am glad to hear you're enjoying your new home in spite of the communication glitch, and I hope you continue to see the excellent value in American Heritage Apartments. Welcome to the community!

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Verified Resident 392741 2015 - 2017 Recommended

Updated 09/06/2017

Reviewed 09/06/2017

I love my unit and consider this building my home. I really appreciate the efforts of Kirby and Candice as they have a big job caring for a building which is hailed as the oldest high rise in Richmond.
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Verified Resident 384616 2017 Recommended

Updated 08/16/2017

Reviewed 08/16/2017

Starting with my first interaction with my leasing specialist Candice, it has been a great experience. She has been professional, friendly, and always followed up and did what she said she was going to do. I just moved in and I hope my time living there… See More
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Verified Resident 368195 2017 Recommended

Updated 07/11/2017

Reviewed 07/11/2017

American Heritage is an older building that requires renovation, which the new management seems to be committed to updating, especially in the common areas. The apartments are large and have ample storage with nice hardwood floors, but could use some updating in the kitchen and light… See More
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Verified Resident 354157 2017 Recommended

Updated 06/07/2017

Reviewed 06/07/2017

Great apartment at a good price and good amenities. Parking is not the greatest but the location is awesome. Walking distance from a lot of restaurants and bars. Not far at all from VCU and state Capitol.
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Resident 2015 - 2016 Not Recommended

Updated 09/14/2016

Reviewed 09/14/2016

American Heritage is the worst place you could live in. Granted it's very cheap and close to the MCV campus, but I wouldn't recommend this place. You live next to a club which can get very rowdy from Thursday-Saturday (which is expected if you live next… See More
American Heritage Manager21/21/2016

Thank you for taking the time to share your feedback. We appreciate and value our residents and their level of satisfaction. The safety and security of our residents and building is a top priority for us. Please contact the management office if you would like to discuss any of these details further so we can resolve them directly.

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Verified Resident 265543 2014 - 2016 Not Recommended

Updated 08/26/2016

Reviewed 08/26/2016

It is horrible, unsafe, and managed by a company that is not concerned about the tenants well being and communication issues. I have never lived in an apartment community that collects your rent every month, but fails to deliver on their part. I would never recommend… See More
American Heritage Manager21/21/2016

Thank you for your feedback. We take customer service very seriously and would like to discuss this matter with you. Please contact the management office at your earliest convenience so that we may resolve your concerns.

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Verified Resident 264324 2010 - 2016 Not Recommended

Updated 08/23/2016

Reviewed 08/23/2016

This has been overall a nice apartment for me due to location. The apartment building and amenities are seriously lacking... A constant smell of marijuana permeates the lobby and elevators. Gym is more basic than at a hotel with seriously outdated machines. Walls are thin with… See More
American Heritage Manager21/21/2016

Thank you for taking the time to share your feedback. We appreciate and value our residents and their level of satisfaction. We are excited about the upcoming renovations scheduled for our building which will include a new resident area and upgrades to the fitness center.

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Verified Resident 234854 2016 Recommended

Updated 08/23/2016

Reviewed 05/02/2016

Mairanence have responded to repair requests in a timely manner, they are always professional. My only recommendation(s) would be for maintenance to ensure that they are fully checking the repair request to ensure every request is made.
American Heritage Manager21/21/2016

Thank you for your feedback. We strive to resolve all maintenance issues quickly and thoroughly.

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bluefish23 • Prospective Resident Visited 2016 Recommended

Updated 08/05/2016

Reviewed 08/05/2016

I recently went to look at these apartments. The apartments themselves seem nice, but they share an entrance with the 7/11, and there are often men loitering on the steps out front. One of the front doors currently does not latch behind residents as they come… See More
American Heritage Manager21/21/2016

Thank you for taking the time to share your feedback. We appreciate and value our residents and their level of satisfaction. We apologize for these issues as the front door was a recurring problem, but has been fixed. Our location makes us unique with being in the financial district and has secure entrances for all our doors. The safety and security of our residents and building is a top priority for us and continues to be 24 hours a day.

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Verified Resident 251706 2015 - 2016 Recommended

Updated 07/08/2016

Reviewed 07/08/2016

My experience here has been good! I have great neighbors and the best part is the building always smells good. I have recommended this building to many of my friend and I would suggest American Heritage Apartments to anyone. It's also pretty convenient.
American Heritage Manager21/21/2016

Thank you for taking the time to share your feedback. We appreciate and value our residents and their satisfaction. We take pride with where you live and the customer service we provide.

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Verified Resident 245369 2015 - 2016 Recommended

Updated 06/13/2016

Reviewed 06/13/2016

I really enjoy this building. I moved in when Genesis Properties was the owner and I really, really enjoy them. Ross Management is new, but so far everything seems fine. The location of this apartments is great. I like the downtown atmosphere. It gets a little… See More
American Heritage Manager21/21/2016

Thank you for taking the time to share your feedback. We appreciate and value our residents and their satisfaction. We take pride with where you live and the customer service we provide. We have also added the key fob access to all of our doors adding both security and convenience for the residents.

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Features & Amenities

Laundry

  • Washer/Dryer Connections

General

  • Additional Storage
  • Alarm
  • Amenity Access
  • Cable & Satellite
  • DishWasher
  • Fitness Center
  • Free Internet Access
  • Gated Access
  • Granite Countertops
  • High End Appliances
  • Large Closets
  • On-Site Maintenance
  • Pets Allowed
  • Refrigerator

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    502

  • Available
    Avail.

    N/A

  • Model

    1 Bed 1 Bath - Small

  • Price

    N/A

  • SQ. FT.

    692

  • Available
    Avail.

    N/A

  • Model

    1 Bed 1 Bath

  • Price

    N/A

  • SQ. FT.

    738

  • Available
    Avail.

    N/A

  • Model

    1 Bed 1 Bath Large

  • Price

    N/A

  • SQ. FT.

    853

  • Available
    Avail.

    N/A

  • Model

    1 Bed 1 Bath Penthouse

2 Bedrooms, 1.5 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,007

  • Available
    Avail.

    N/A

  • Model

    2 Bed 1.5 Bath Penthouse

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    731

  • Available
    Avail.

    N/A

  • Model

    2 Bed 2 Bath Small

  • Price

    N/A

  • SQ. FT.

    872

  • Available
    Avail.

    N/A

  • Model

    2 Bed 2 Bath

  • Price

    N/A

  • SQ. FT.

    1,168

  • Available
    Avail.

    N/A

  • Model

    2 Bed 2 Bath Large

  • Price

    N/A

  • SQ. FT.

    1,331

  • Available
    Avail.

    N/A

  • Model

    2 Bed 2 Bath Large Penthouse

  • Price

    N/A

  • SQ. FT.

    1,331

  • Available
    Avail.

    N/A

  • Model

    2 Bed 2 Bath Penthouse

2 Bedrooms, 2.5 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,089

  • Available
    Avail.

    N/A

  • Model

    2 Bed 2.5 Bath

  • Price

    N/A

  • SQ. FT.

    1,331

  • Available
    Avail.

    N/A

  • Model

    2 Bed 2.5 Bath Penthouse

3 Bedrooms, 3 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,977

  • Available
    Avail.

    N/A

  • Model

    3 Bed 3 Bath Penthouse

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

A-
Dodson Property Management
VIEW 13 COMMUNITIES

Built in one of Richmonds first skyscrapers, the American Heritage Apartments offer luxury living for those who want to be in the middle of it all. Choose from one-, two- and three-bedroom floor plans or one of our spacious penthouses. Our apartment homes will thrill you with gourmet kitchens, hardwood floors and breathtaking views from private balconies. Youll enjoy great amenities, including the 24-hour fitness center, resident clubroom and so much more. And, dont forget about the location youll be close to shops, restaurants and nightlife. Not to mention, the numerous universities including VCU, VCU Medical, Virginia Union and the University of Richmond. This is a Richmond apartment community that cant be beat. Come visit American Heritage Apartments in Richmond today!

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How easy is it to find guest parking?

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American Heritage is a 502 - 1,977 sqft apartment in Richmond in zip code 23219. This community has a 1 - 3 bedroom, 1 - 3 bathroom. Nearby cities include Highland Springs, North Chesterfield, Henrico, Mechanicsville, and Bon Air. 23075, 23075, 23113, 23298, and 24011 are nearby zip codes.

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American Heritage

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  • (Manager photo uploaded on 08/21/2017) Image of American Heritage in Richmond, VA
  • (Manager photo uploaded on 08/21/2017) Image of American Heritage in Richmond, VA
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  • (Manager photo uploaded on 08/21/2017) Image of American Heritage in Richmond, VA
  • (Manager photo uploaded on 08/21/2017) Image of American Heritage in Richmond, VA
  • (Manager photo uploaded on 08/21/2017) Image of American Heritage in Richmond, VA
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  • (Manager photo uploaded on 08/21/2017) Image of American Heritage in Richmond, VA
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