#1,091 #9 #105

What is epIQ?

American Tobacco

119 North 20th Street, Richmond, VA 23223
(589 Reviews & Surveys)
Review Quote Icon
"It was amazing love staff and the community made me feel safe to be at. Amazing view and s" ...
$1,012 - $3,283/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

Edge-A3

1 Bed, 1 Bath | 635 sq. ft.

$1,289 - $1,742

2 Available Units

See Floor Plan Details

Edge-A4-ALT4

1 Bed, 1 Bath | 747 sq. ft.

$1,375 - $1,835

2 Available Units

See Floor Plan Details

Dill-A1

1 Bed, 1 Bath | 496 - 504 sq. ft.

$1,012 - $1,087

1 Available Unit

See Floor Plan Details

SCenter-A2-478

1 Bed, 1 Bath

$1,057 - $1,132

1 Available Unit

See Floor Plan Details

SCenter-A13-707

1 Bed, 1 Bath

$1,157 - $1,232

1 Available Unit

See Floor Plan Details

SCenter-A3-514

1 Bed, 1 Bath

$1,167 - $1,242

1 Available Unit

See Floor Plan Details

Edge-A3-ALT4

1 Bed, 1 Bath | 670 sq. ft.

$1,290 - $1,664

1 Available Unit

See Floor Plan Details

Edge-A3-ALT1

1 Bed, 1 Bath | 613 sq. ft.

$1,327 - $1,683

1 Available Unit

See Floor Plan Details

Edge-A3-ALT6

1 Bed, 1 Bath | 613 sq. ft.

$1,343 - $1,759

1 Available Unit

See Floor Plan Details

Edge-A3-ALT2

1 Bed, 1 Bath | 609 sq. ft.

$1,372 - $1,797

1 Available Unit

See Floor Plan Details

Edge-A4-ALT2

1 Bed, 1 Bath | 735 sq. ft.

$1,386 - $1,766

1 Available Unit

See Floor Plan Details

Edge-A4-ALT3

1 Bed, 1 Bath | 741 sq. ft.

$1,393 - $1,734

1 Available Unit

See Floor Plan Details

ATC-A19

1 Bed, 1 Bath | 714 - 715 sq. ft.

$1,393 - $1,764

1 Available Unit

See Floor Plan Details

ATC-A11

1 Bed, 1 Bath | 625 sq. ft.

$1,394 - $1,779

1 Available Unit

See Floor Plan Details

ATC-A13

1 Bed, 1 Bath | 673 sq. ft.

$1,409 - $1,822

1 Available Unit

See Floor Plan Details

Edge-A3-ALT3

1 Bed, 1 Bath | 729 sq. ft.

$1,409 - $1,753

1 Available Unit

See Floor Plan Details

Edge-A4-ALT1

1 Bed, 1 Bath | 745 sq. ft.

$1,413 - $1,852

1 Available Unit

See Floor Plan Details

ATC-A21

1 Bed, 1 Bath | 784 sq. ft.

$1,418 - $1,818

1 Available Unit

See Floor Plan Details

ATC-A8

1 Bed, 1 Bath | 624 sq. ft.

$1,425 - $1,821

1 Available Unit

See Floor Plan Details

ATC-A14

1 Bed, 1 Bath | 680 sq. ft.

$1,436 - $1,896

1 Available Unit

See Floor Plan Details

ATC-A12

1 Bed, 1 Bath | 691 sq. ft.

$1,436 - $1,896

1 Available Unit

See Floor Plan Details

ATC-A18

1 Bed, 1 Bath | 762 sq. ft.

$1,463 - $1,931

1 Available Unit

See Floor Plan Details

ATC-A16

1 Bed, 1 Bath | 652 - 714 sq. ft.

$1,481 - $1,875

1 Available Unit

See Floor Plan Details

SCenter-A11-689

1 Bed, 1.5 Baths

$1,552 - $1,627

1 Available Unit

See Floor Plan Details

ATC-B19

1 Bed, 2 Baths | 1,238 sq. ft.

$2,306 - $3,283

1 Available Unit

See Floor Plan Details

ATC-A15

1 Bed, 1 Bath | 674 - 740 sq. ft.

See Floor Plan Details

Dill-A7

1 Bed, 1 Bath | 601 - 604 sq. ft.

See Floor Plan Details

ATC-A1

1 Bed, 1 Bath | 438 sq. ft.

See Floor Plan Details

Edge-A2-ALT4

1 Bed, 1 Bath | 590 sq. ft.

See Floor Plan Details

Edge-A3-ALT5

1 Bed, 1 Bath | 637 sq. ft.

See Floor Plan Details

Edge-A1-ALT1

1 Bed, 1 Bath | 583 sq. ft.

See Floor Plan Details

ATC-A2

1 Bed, 1 Bath | 457 sq. ft.

See Floor Plan Details

ATC-A4

1 Bed, 1 Bath | 525 sq. ft.

See Floor Plan Details

ATC-A10

1 Bed, 1 Bath | 698 sq. ft.

See Floor Plan Details

SCenter-A4-557

1 Bed, 1 Bath

See Floor Plan Details

Dill-A8

1 Bed, 1 Bath | 611 - 612 sq. ft.

See Floor Plan Details

ATC-A7

1 Bed, 1 Bath | 596 sq. ft.

See Floor Plan Details

Dill-A5

1 Bed, 1 Bath | 602 - 603 sq. ft.

See Floor Plan Details

Edge-A4-ALT6

1 Bed, 1 Bath | 740 sq. ft.

See Floor Plan Details

SCenter-A9-653

1 Bed, 1.5 Baths

See Floor Plan Details

Dill-A3

1 Bed, 1 Bath | 586 - 590 sq. ft.

See Floor Plan Details

ATC-A20

1 Bed, 1 Bath | 706 sq. ft.

See Floor Plan Details

Edge-A2-ALT6

1 Bed, 1 Bath | 594 sq. ft.

See Floor Plan Details

Edge-A2-ALT7

1 Bed, 1 Bath | 592 sq. ft.

See Floor Plan Details

Edge-A1

1 Bed, 1 Bath | 590 sq. ft.

See Floor Plan Details

ATC-A22

1 Bed, 1 Bath | 706 - 718 sq. ft.

See Floor Plan Details

Dill-A10

1 Bed, 1 Bath | 634 sq. ft.

See Floor Plan Details

SCenter-A7-624

1 Bed, 1 Bath

See Floor Plan Details

SCenter-A16-951

1 Bed, 1 Bath

See Floor Plan Details

ATC-A9

1 Bed, 1 Bath | 691 sq. ft.

See Floor Plan Details

Edge-A4

1 Bed, 1 Bath | 740 sq. ft.

See Floor Plan Details

SCenter-A12-705

1 Bed, 1.5 Baths

See Floor Plan Details

Dill-A6

1 Bed, 1 Bath | 603 sq. ft.

See Floor Plan Details

ATC-A3

1 Bed, 1 Bath | 456 sq. ft.

See Floor Plan Details

ATC-A6

1 Bed, 1 Bath | 596 sq. ft.

See Floor Plan Details

ATC-A24

1 Bed, 1 Bath | 844 sq. ft.

See Floor Plan Details

SCenter-A5-590

1 Bed, 1 Bath

See Floor Plan Details

Dill-A12

1 Bed, 1.5 Baths | 1,018 sq. ft.

See Floor Plan Details

Dill-A9

1 Bed, 1 Bath | 602 - 605 sq. ft.

See Floor Plan Details

SCenter-A1-418

1 Bed, 1 Bath

See Floor Plan Details

SCenter-A10-659

1 Bed, 1 Bath

See Floor Plan Details

Edge-A2-ALT2

1 Bed, 1 Bath | 604 sq. ft.

See Floor Plan Details

Dill-A4

1 Bed, 1 Bath | 590 sq. ft.

See Floor Plan Details

Dill-A11

1 Bed, 1.5 Baths | 888 sq. ft.

See Floor Plan Details

ATC-A17

1 Bed, 1 Bath | 698 sq. ft.

See Floor Plan Details

Edge-A2

1 Bed, 1 Bath | 556 sq. ft.

See Floor Plan Details

Edge-A3-TYPE A

1 Bed, 1 Bath | 631 sq. ft.

See Floor Plan Details

SCenter-A8-632

1 Bed, 1 Bath

See Floor Plan Details

Edge-A2-ALT1

1 Bed, 1 Bath | 559 sq. ft.

See Floor Plan Details

ATC-A25

1 Bed, 1 Bath | 844 sq. ft.

See Floor Plan Details

SCenter-A15-869

1 Bed, 1.5 Baths

See Floor Plan Details

Edge-A4-ALT5

1 Bed, 1 Bath | 732 sq. ft.

See Floor Plan Details

SCenter-A14-719

1 Bed, 1.5 Baths

See Floor Plan Details

Dill-A2

1 Bed, 1 Bath | 583 sq. ft.

See Floor Plan Details

SCenter-A6-613

1 Bed, 1 Bath

See Floor Plan Details

Edge-A2-ALT5

1 Bed, 1 Bath | 616 sq. ft.

See Floor Plan Details

Edge-A2-ALT3

1 Bed, 1 Bath | 555 sq. ft.

See Floor Plan Details

2 Bedrooms

Dill-B3

2 Beds, 2 Baths | 799 sq. ft.

$1,432 - $1,507

1 Available Unit

See Floor Plan Details

Dill-B1

2 Beds, 2 Baths | 776 - 779 sq. ft.

$1,467

1 Available Unit

See Floor Plan Details

Dill-B2

2 Beds, 2 Baths | 787 - 790 sq. ft.

$1,492 - $1,567

1 Available Unit

See Floor Plan Details

Dill-B10

2 Beds, 2 Baths | 901 - 905 sq. ft.

$1,522 - $1,597

1 Available Unit

See Floor Plan Details

ATC-B4

2 Beds, 2 Baths | 822 sq. ft.

$1,585 - $1,935

1 Available Unit

See Floor Plan Details

ATC-B13

2 Beds, 2 Baths | 951 sq. ft.

$1,590 - $1,970

1 Available Unit

See Floor Plan Details

Edge-B4

2 Beds, 2 Baths | 986 sq. ft.

$1,595 - $2,138

1 Available Unit

See Floor Plan Details

ATC-B7

2 Beds, 2 Baths | 836 sq. ft.

$1,595 - $2,005

1 Available Unit

See Floor Plan Details

ATC-B2

2 Beds, 2 Baths | 752 - 800 sq. ft.

$1,680 - $2,045

1 Available Unit

See Floor Plan Details

Edge-B2-ALT1

2 Beds, 2 Baths | 1,083 sq. ft.

$1,864 - $2,556

1 Available Unit

See Floor Plan Details

Edge-B6

2 Beds, 2 Baths | 956 sq. ft.

$1,898 - $2,555

1 Available Unit

See Floor Plan Details

Edge-B5

2 Beds, 2 Baths | 909 sq. ft.

See Floor Plan Details

Dill-B5

2 Beds, 2 Baths | 857 - 858 sq. ft.

See Floor Plan Details

ATC-B8

2 Beds, 2 Baths | 877 - 881 sq. ft.

See Floor Plan Details

Dill-B6

2 Beds, 2 Baths | 875 - 876 sq. ft.

See Floor Plan Details

ATC-B18

2 Beds, 2 Baths | 1,065 sq. ft.

See Floor Plan Details

Edge-B2-ALT3

2 Beds, 2 Baths | 1,100 sq. ft.

See Floor Plan Details

Edge-B1-ALT1

2 Beds, 2 Baths | 937 sq. ft.

See Floor Plan Details

ATC-B9

2 Beds, 2 Baths | 881 sq. ft.

See Floor Plan Details

ATC-B20

2 Beds, 2 Baths | 1,317 sq. ft.

See Floor Plan Details

ATC-B5

2 Beds, 2 Baths | 825 sq. ft.

See Floor Plan Details

Edge-B1-ALT2

2 Beds, 2 Baths | 949 sq. ft.

See Floor Plan Details

ATC-B14

2 Beds, 2 Baths | 975 sq. ft.

See Floor Plan Details

ATC-B10

2 Beds, 2 Baths | 946 sq. ft.

See Floor Plan Details

Dill-B9

2 Beds, 2 Baths | 882 - 887 sq. ft.

See Floor Plan Details

ATC-B17

2 Beds, 2 Baths | 1,047 sq. ft.

See Floor Plan Details

Edge-B2-ALT2

2 Beds, 2 Baths | 1,100 sq. ft.

See Floor Plan Details

Edge-B2-TYPE A

2 Beds, 2 Baths | 1,104 sq. ft.

See Floor Plan Details

Edge-B2

2 Beds, 2 Baths | 1,104 sq. ft.

See Floor Plan Details

Dill-B7

2 Beds, 2 Baths | 876 sq. ft.

See Floor Plan Details

ATC-B12

2 Beds, 2 Baths | 946 sq. ft.

See Floor Plan Details

ATC-B16

2 Beds, 2 Baths | 1,021 sq. ft.

See Floor Plan Details

SCenter-B1-967

2 Beds, 1 Bath

See Floor Plan Details

ATC-B11

2 Beds, 2 Baths | 938 sq. ft.

See Floor Plan Details

Dill-B12

2 Beds, 2 Baths | 914 sq. ft.

See Floor Plan Details

Edge-B1

2 Beds, 2 Baths | 947 sq. ft.

See Floor Plan Details

ATC-B1

2 Beds, 2 Baths | 750 sq. ft.

See Floor Plan Details

Dill-B11

2 Beds, 2 Baths | 904 sq. ft.

See Floor Plan Details

Dill-B4

2 Beds, 2 Baths | 799 sq. ft.

See Floor Plan Details

Dill-B13

2 Beds, 2 Baths | 967 sq. ft.

See Floor Plan Details

SCenter-B2-1256

2 Beds, 2.5 Baths

See Floor Plan Details

ATC-B15

2 Beds, 2 Baths | 1,000 sq. ft.

See Floor Plan Details

Dill-B8

2 Beds, 2 Baths | 897 sq. ft.

See Floor Plan Details

ATC-B6

2 Beds, 2 Baths | 826 sq. ft.

See Floor Plan Details

Edge-B3

2 Beds, 2 Baths | 1,159 sq. ft.

See Floor Plan Details

3 Bedrooms

ATC-C1

3 Beds, 3 Baths | 1,124 sq. ft.

$2,047 - $2,455

1 Available Unit

See Floor Plan Details

Dill-C2

3 Beds, 2.5 Baths | 1,531 sq. ft.

See Floor Plan Details

Dill-C3

3 Beds, 2.5 Baths | 1,565 sq. ft.

See Floor Plan Details

Dill-C1

3 Beds, 2.5 Baths | 1,506 sq. ft.

See Floor Plan Details

ATC-C2

3 Beds, 3 Baths | 1,477 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

3.6

Grounds

3.8

Safety

3.6

Office Staff

4.3

Maintenance

4.2

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

38

Manager’s Review Engagement

A+

Percentage of reviews responded to

97.37%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.45 days

View Community Timeline
View Community Timeline

American Tobacco Reviews

(190)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Resident 1144620

Verified Resident 2023 - 2024

2/28/2024

It's definitely for the younger crowd. Most of the residents must be VCU students. Way too many dogs. No one cleans up after them. They let them go right outside the door or next to the poop bag bins.

    Review Author Icon

    Resident 1224113

    Verified Resident 2023 - 2024

    2/6/2024

    Fantastic rooftop pool, unique apartments, friendly and accepting community. Service calls are addressed quickly but some issues with kitchen appliances are not satisfactorily resolved due to the advanced age of the units.

      Manager

      2/7/2024

      American Tobacco
      Wow, we appreciate you taking the time to leave our community with such kind compliments. We are thrilled to know you're enjoying our community and all of the lovely amenities it has to offer, and we look forward to ensuring the rest of your stay here at the American Tobacco Center is 5-star worthy!

      Updated Review

      Review Author Icon

      Resident 1216688

      Verified Resident 2023 - 2024

      1/19/2024

      Didn't have a problem for a couple months but by December, two of my appliances needed to be replaced. Took them weeks to figure that out and replace them though. One problem after another. My windows aren't useful so there's no fresh air, and there's… See More >
      Manager

      1/22/2024

      American Tobacco
      We are disappointed to read your review. We sincerely apologize for any inconvenience we may have caused you and ask that you please contact our management team to assist you in resolving the issues at hand. We look forward to speaking with you soon. Thank you.
      Review Author Icon

      Resident 1215872

      Verified Resident 2023 - 2024

      1/9/2024

      It was amazing love staff and the community made me feel safe to be at. Amazing view and stores are less than 5 minute walks. Only thing I would like is to have carpet in all of the apartments. I would refer friends and family… See More >
        Manager

        1/10/2024

        American Tobacco
        We are thrilled to know you've been enjoying our community as much as we love having you! Your feedback is greatly appreciated, and we can't thank you enough for choosing to call the American Tobacco Center home. Have a wonderful day!

        Updated Review

        Review Author Icon

        Resident 1172427

        Verified Resident 2023

        12/1/2023

        Don't waste your time moving here. It's just like any other apartment building. A bunch of issues and not worth the price. Was nice for about 4 months but I can't wait to move out now. Building manager is really the only redeeming quality.

        Updated Review

        Review Author Icon

        Resident 1046114

        Verified Resident 2021 - 2023

        10/3/2023

        It's been amazing and I love this place. I would definitely recommend this place to friends and family. Accommodations are top notch and I enjoy the events that take place too. The pool rooftop makes it all worth it too.

          Manager

          10/4/2023

          American Tobacco Center
          Thank you for sharing your wonderful experience at Collection at American Tobacco! We're thrilled to know that you're enjoying our top-notch accommodations and the events we hold. It's also great to hear that you love the rooftop pool. Thanks for recommending us to friends and family. If there's anything else you need, don't hesitate to reach out to Erin Slagle at (804) 494-8352 or bonaventurelistens@bonaventure.com.

          Updated Review

          Review Author Icon

          Resident 567815

          Verified Resident 2008 - 2023

          9/18/2023

          Great location near restaurants and public transportation. Great outdoor recreation sites nearby. Mostly a quiet community with diverse mixture of ages. Mostly good property maintenance. Wish for more married couples and older people.

            Manager

            9/19/2023

            American Tobacco Center
            Thank you for taking the time to share your experience with us! We're thrilled to hear that you appreciate our convenient location near restaurants and public transportation, as well as the nearby outdoor recreation sites. We also appreciate your kind words about our property maintenance and the diverse mixture of ages in our community. Thank you for choosing Collection at American Tobacco as your home! If you ever need anything in the future, please don't hesitate to reach out to Erin Slagle at (804) 494-8352 or bonaventurelistens@bonaventure.com.

            Updated Review

            Review Author Icon

            Resident 1159664

            Verified Resident 2023

            9/17/2023

            Great community and lovely amenities. Very close to the nightlife and walkable to plenty of restaurants and attractions. Those who work here are great people and prompt with requests. Only issue is parking most times

              Manager

              9/18/2023

              American Tobacco Center
              Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoy our community and amenities, as well as our convenient location near nightlife, restaurants, and attractions. We also appreciate your kind words about our team's promptness in addressing requests. We understand that parking can be a challenge at times, and we appreciate your patience and understanding. Thank you for choosing Collection at American Tobacco as your home! If you ever need anything in the future, please don't hesitate to reach out to Erin Slagle at (804) 494-8352 or bonaventurelistens@bonaventure.com

              Updated Review

              Review Author Icon

              Resident 1118002

              Verified Resident 2023

              9/9/2023

              Maintenance responded quickly to a ceiling drip and was able to diagnose and fix the problem quickly. He kept me informed and ensured his work area was cleaned up after he finished working. He was professional and courteous.

                Manager

                9/11/2023

                American Tobacco Center
                Thank you for taking the time to share your experience with us! We're thrilled to hear that our maintenance team was able to respond quickly and fix the issue with your ceiling drip. We take pride in providing our residents with exceptional service, and we're glad that our team was able to do just that in your case. We appreciate your kind words about our maintenance team's professionalism and courtesy, and we will be sure to pass along your feedback to them. Thank you for choosing Collection at American Tobacco as your home! - Erin Slagle, (804) 494-8352, bonaventurelistens@bonaventure.com
                Review Author Icon

                Resident 1173102

                Verified Resident 2023

                8/23/2023

                I moved into my apartment just last week. So far I have had no issues with either the neighborhood or the apartment building itself. Move in was an easy process, and I experienced no issues during move in.

                  Manager

                  8/24/2023

                  American Tobacco Center
                  Hello! Thank you for sharing your positive experience with us at Collection at American Tobacco. We're thrilled to hear that your move-in process was smooth and that you're enjoying your new home. We're glad to hear that you have no complaints about the neighborhood or the apartment building. Please do not hesitate to reach out to us if you need anything. We appreciate you choosing to call us home!
                  Review Author Icon

                  Resident 1172468

                  Verified Resident 2023

                  8/21/2023

                  Very helpful and professional office staff. They really made my move easier and less stressful- they are wonderful and very knowledgeable of this area of town. They have been extremely helpful with the many questions I've had

                    Manager

                    8/22/2023

                    American Tobacco Center
                    Thank you for taking the time to share your experience at Collection at American Tobacco. We're thrilled to hear that our office staff was able to make your move easier and less stressful. Providing excellent customer service is a top priority for us, and we're glad to hear that our team was able to assist you with your questions. We appreciate your kind words about our staff's professionalism and knowledge of the area. Please don't hesitate to reach out if you have any further questions or concerns. Thank you for choosing to call us home!
                    Review Author Icon

                    Resident 1172467

                    Verified Resident 2023

                    8/21/2023

                    Not a quiet area, nor are the walls remotely soundproof, but it's a great location if you value walkability to local coffee shops, restaurants, and stores. I love the features in my apartment and think it would be a great value for the money if… See More >
                      Manager

                      8/22/2023

                      American Tobacco Center
                      Thank you for sharing your experience at Collection at American Tobacco. We're happy to hear that you appreciate the location and the features of your apartment. We understand that noise can be frustrating in a multi-family property and we're sorry to hear that it's been an issue for you. We suggest reaching out to our team to see if there is anything we can do to help mitigate the noise. Thank you for choosing to call us home and we hope to continue to provide you with a positive living experience.
                      Review Author Icon

                      Resident 1172426

                      Verified Resident 2022 - 2023

                      8/21/2023

                      I love that dog biscuits welcome my dog upon entry of our rental building and how safe I feel here. I like knowing that Jasmine and Erin will do their best to help me if I ever have an issue. I like being able to… See More >
                      Manager

                      8/22/2023

                      American Tobacco Center
                      Hi there, thank you for taking the time to share your experience at Collection at American Tobacco. We're thrilled to hear that you and your furry friend feel welcome and safe in our community. We take pride in providing excellent customer service, and we're glad that Jasmine and Erin have been able to assist you whenever you've needed it. We agree that the location is ideal for enjoying the city's many restaurants and breweries, and we're glad that you've found it to be convenient. Thank you for choosing to call us home!
                      Review Author Icon

                      Resident 1172406

                      Verified Resident 2022 - 2023

                      8/21/2023

                      Overall it's been a great experience, the location is prime. The building is old and constantly repairs are needed. Elevators are often serviced. I've enjoyed my time here and I'm happy. Do plan to stay another year but we'll be looking for a newer building.

                        Manager

                        8/22/2023

                        American Tobacco Center
                        Thank you for taking the time to leave a review of Collection at American Tobacco. We're glad to hear that you're enjoying your time here and find the location convenient. We apologize for any inconvenience caused by elevator service and repair. Our team works hard to ensure that maintenance issues are addressed in a timely manner, and we appreciate your patience. If you have any further concerns or suggestions, please feel free to reach out to Erin Slagle at (804) 494-8352 or bonaventurelistens@bonaventure.com. Thank you again for choosing to call us home and we hope to continue to provide you with a positive living experience.
                        Review Author Icon

                        Resident 1172126

                        Verified Resident 2023

                        8/20/2023

                        I had great experience moving in. My only suggestion is that I think you all should check people's appliances, and bathroom for rust, replace air filters, etc. before people moved in. those were the issues me and my roommate ran into but they have… See More >
                          Manager

                          8/22/2023

                          American Tobacco Center
                          Hello, thank you for taking the time to share your feedback. We are pleased to hear that you had a great moving in experience and that our team was quick and helpful in addressing your concerns. We appreciate your suggestion about checking appliances, bathrooms, and air filters before move-in and will take that into consideration as we continue to improve our move-in process. Thank you for choosing Collection at American Tobacco as your home, and please do not hesitate to reach out to us if you need anything in the future.

                          Updated Review