#2,047 #23 #163

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Avia Apartments

5200 Avia Way, Richmond, VA 23233
(275 Reviews)
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"Location is great...Short Pump Mall and shopping centers are half a mile down the road. Y" ...
$1,516 - $4,571/mo

Floor Plans & Pricing

1 Bedroom

The Ginter

1 Bed, 1 Bath | 833 - 898 sq. ft.

$1,561 - $2,531

4 Available Units

See Floor Plan Details

The Libbie

1 Bed, 1 Bath | 816 - 832 sq. ft.

$1,561 - $2,298

3 Available Units

See Floor Plan Details

The Tredegar

1 Bed, 1 Bath | 810 sq. ft.

$1,516 - $2,215

2 Available Units

See Floor Plan Details

The Carillon

1 Bed, 1 Bath | 774 - 796 sq. ft.

$1,561 - $2,346

2 Available Units

See Floor Plan Details

The Monument

1 Bed, 1 Bath | 805 sq. ft.

$1,591 - $2,216

2 Available Units

See Floor Plan Details

The Byrd

1 Bed, 1 Bath | 802 sq. ft.

$1,591 - $2,320

1 Available Unit

See Floor Plan Details

2 Bedrooms

The Saunders

2 Beds, 2 Baths | 1,192 - 1,195 sq. ft.

$2,235 - $3,649

4 Available Units

See Floor Plan Details

The Diamond

2 Beds, 2 Baths | 1,122 sq. ft.

$2,230 - $3,552

3 Available Units

See Floor Plan Details

The Trolley

2 Beds, 2 Baths | 1,152 sq. ft.

$2,215 - $3,590

2 Available Units

See Floor Plan Details

The Bryan

2 Beds, 2 Baths | 1,201 sq. ft.

$2,265 - $3,735

2 Available Units

See Floor Plan Details

The Maymont

2 Beds, 2 Baths | 1,352 sq. ft.

See Floor Plan Details

The Fan

2 Beds, 2 Baths | 1,199 sq. ft.

See Floor Plan Details

The Mews

2 Beds, 2 Baths | 1,133 sq. ft.

See Floor Plan Details

3 Bedrooms

The Rivah

3 Beds, 2 Baths | 1,497 sq. ft.

$2,465 - $4,571

2 Available Units

See Floor Plan Details

The Cary

3 Beds, 3 Baths | 1,726 sq. ft.

See Floor Plan Details

The Pump

3 Beds, 3 Baths | 1,442 sq. ft.

See Floor Plan Details

The Canal

3 Beds, 2 Baths | 1,330 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.3

Safety

4.3

Office Staff

4.6

Maintenance

4.4

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

32

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.88%

Manager’s Review Reply Time

B

Average time to respond to reviews

15.56 days

View Community Timeline
View Community Timeline

Avia Apartments Reviews

(238)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1249481

Verified Resident 2024

5/7/2024

very acceptable so far been here 10 months sorry for the shortage of characters abcdefghijklmnopqrstuvwxyz trying to get to the acceptable number of characters... still have a ways to go i guess

    Manager

    5/9/2024

    Avia Apartments
    Thank you for your view and we are happy that the past 10 months of you residing at Avia has been good for you. We hope that the future months will be just as good. Thank you, Avia Management
    Review Author Icon

    Resident 1249182

    Verified Resident 2022 - 2024

    5/6/2024

    I’ve loved living at Avia for the past couple years. The property is beautiful and well maintained. The apartments are beautiful and roomy, and I have a very roomy balcony which my cats LOVE. Maintenance is responsive and friendly. I love the pools and… See More>
      Manager

      5/7/2024

      Avia Apartments
      Thank you for your wonderful review of Avia and we are so pleased to hear how happy you have been living here. We value you as a Resident and appreciate your feedback. Thank you, Avia Management
      Review Author Icon

      Resident 1248531

      Verified Resident 2024

      5/3/2024

      So far so good. Only been here less than a month. The grounds are Clean. Friendly staff, and convenient location. Love the pool in the evening and I appreciate it’s open until 9. Night swims are nice. Facility has a bunch of places to hang… See More>
        Manager

        5/7/2024

        Avia Apartments
        Thank you for taking the time to let us know how you are enjoying Avia so far! We are happy to know that you've had a wonderful experience and enjoy living here. Thank you, Avia Management

        Updated Review

        Review Author Icon

        Resident 1236844

        Verified Resident 2023 - 2024

        4/26/2024

        Our building is very secure, we feel very safe here and we are very happy with our community. We requested for some repairs at our home and its quickly done and to our satisfaction. Its an amazing place to raise our family.

          Manager

          5/7/2024

          Avia Apartments
          We are thrilled to hear that you love living at Avia and that you enjoy the community. It was our pleasure to complete your work orders for you and happy that they were completed quickly. Thank you for being a wonderful Resident. Thank you, Avia Management

          Updated Review

          Review Author Icon

          Resident 1052191

          Verified Resident 2022 - 2024

          4/22/2024

          It's been very positive overall. It's peaceful and quiet, staff are very helpful, and I generally don't worry about anything related to theft or safety. Families and singles live here. The grounds stay very clean.

            Manager

            4/24/2024

            Avia Apartments
            Thank you for your awesome review and great feedback regarding Avia. We are very happy to know that you enjoy living here as we want everyone who lives here to consider Avia home. We value you as a Resident. Thank you, Avia Management
            Review Author Icon

            Resident 1244813

            Verified Resident 2024

            4/16/2024

            My experience with maintenance services has been stellar. I asked for my toilet seat/lid to be attached to the toilet as it was missing a few pieces when I moved in, and I also requested that my door sweep on my front door be… See More>
              Manager

              4/18/2024

              Avia Apartments
              Thank you for your review and the great feedback on our maintenance team! We appreciate your kind words and happy that they were able to complete your work orders in our timely manner. Thank you, Avia Management
              Review Author Icon

              Resident 1237202

              Verified Resident 2024

              3/22/2024

              A experiência que tive ao me mudar para esta comunidade está sendo ótimo,um lugar muito limpo com bons vizinhos e com grandes qualidades no que diz respeito a localização e infraestrutura,desejo passar um bom tempo nesta comunidade.… See More>
                Manager

                3/23/2024

                Avia Apartments
                Agradecemos seus comentários sobre sua experiência de morar na Avia. Adoramos que você ame morar aqui e seja bem-vindo à nossa comunidade! Tenha um ótimo dia. Obrigado- Avia Management

                Updated Review

                Review Author Icon

                Resident 1197803

                Verified Resident 2023 - 2024

                3/22/2024

                I have nothing to say about Avia Apartment. I just moved in to Richmond last October but definetly I believe that this apartment is one of the best apartment in Richmond. I recommended to my colleague and will advise to my successor one day.

                  Manager

                  3/23/2024

                  Avia Apartments
                  We are so happy to hear that you love living at Avia. We also believe that it one of the best communities around! We appreciate all of your referrals. Thank you for being a valued Resident of Avia. Thank you- Avia Management
                  Review Author Icon

                  Resident 1231251

                  Verified Resident 2024

                  3/3/2024

                  Beautiful community & very well-maintained. Very friendly environment, convenient & very accessible to Short pump & highways. I really enjoy living in Avia, honestly the best apartment community experience yet! Thank You Avia

                    Manager

                    3/10/2024

                    Avia Apartments
                    Thank you for your wonderful review and we are thrilled to hear how much you love living at Avia and enjoying our beautiful community. We appreciate you and value you as a Resident. Thank you- Avia Management
                    Review Author Icon

                    Resident 1220031

                    Verified Resident 2021 - 2024

                    1/25/2024

                    I moved into Avia after suffering a catastrophic Traumatic brain injury, because when we were looking for places for me to live Dad said this place was very handicap friendly and accommodating. That review has definitely been true!!! All of the staff I’ve met have been exceedingly… See More>
                      Manager

                      1/26/2024

                      Avia Apartments
                      Thank you for your very kind review and feedback. We absolutely love that you love living here at Avia and that this is your home. We are always here to assist you in any way and value you as a Resident at Avia. Thank you, Avia Management
                      Review Author Icon

                      Resident 1210712

                      Verified Resident 2023

                      12/22/2023

                      I have lived at a few grey star communities and Avia is by far the best! The entire staff goes above and beyond to make you feel welcome! Everyone is approachable, respectful and kind! I would recommend Avia to any and everyone! It is in… See More>
                        Manager

                        1/5/2024

                        Avia Apartments
                        Thank you so much for your wonderful review and we appreciate your feedback. Please let us know how we can help you in the future. We appreciate having you as a Resident at Avia. Thank you, Avia Management
                        Review Author Icon

                        Resident 1209447

                        Verified Resident 2023

                        12/18/2023

                        Okay but lots of noise from upstairs apartment. Entrance hallway often cluttered with leaves and trash. Parking is tight -- often have to park fairly far from apartment. Lights schedule hasn't changed with time, so entrance way is often dark when we get home in… See More>
                          Manager

                          1/5/2024

                          Avia Apartments
                          Verified Resident 1209447, thank you for your kind review; we are happy to pass along your comments to the team here at Avia! If you have any further questions, please give us a call. We're always happy to help! Thank you- Avia Management

                          Updated Review

                          Review Author Icon

                          Resident 775497

                          Verified Resident 2019 - 2023

                          11/9/2023

                          Living at Avia has been a pleasure. I have been a resident at Avia for over 4 years now and finally will be moving to my new home in February. Everyone at Avia from management to maintenance staff have been wonderful and helpful. I will always… See More>
                            Manager

                            11/10/2023

                            Avia Apartments
                            We thank you and appreciate your review and how much you enjoy and have enjoyed living at Avia. We hate to see you leave but have enjoyed having you as one of our valued Residents. Good luck in your new home and please let us know if we can do anything while you are still here. Thank you- Avia Management
                            Review Author Icon

                            Resident 1194027

                            Verified Resident 2023

                            10/29/2023

                            Staff is friendly.. maintenance I give a 2/10 they don’t actually fix any of the issues I’ve presented other than a seal on my balcony door. The rest I was told to replace it myself by ordering it and they can replace it for me… See More>
                              Manager

                              11/2/2023

                              Avia Apartments
                              Verified Resident 1194027, thank you for your review; we are happy to pass along your comments to the team here at Avia! If your concerns with maintenance have not been addressed, please reach out to the leasing office so that we can help you with those concerns. Thank you- Avia Management

                              Updated Review

                              Review Author Icon

                              Resident 1080402

                              Verified Resident 2022 - 2023

                              10/29/2023

                              It's just not worth it anymore, I'd recommend else where, the apartments are beautiful, all the staff but Karen Cabell and the District Manager are great people.I however find myself frustrated by the state of this place. We were told and offered one thing only to… See More>
                                Manager

                                11/2/2023

                                Avia Apartments
                                I am sorry to hear that you feel your experience at Avia did not meet your expectations or our standards. While we understand that there are circumstances that has caused you to leave a negative reviews, if you have further questions, we would like to meet with you again to help clear up any confusion. Thank you- Avia Management
                                Review Author Icon

                                Resident 1187274

                                Verified Resident 2023

                                10/6/2023

                                We have been here for a month. We have had minor issues that are being resolved. Staff is so friendly, as are the residents we have encountered. Noise from highway is the only downside; starting to adjust.

                                  Updated Review

                                  Review Author Icon

                                  Resident 1129402

                                  Verified Resident 2023

                                  9/2/2023

                                  Amazing community and the staff is incredible. They are always there, easy to talk to and responsive. You can tell they care about the property and us as residents. They also love when you bring your dog by the office!

                                    Manager

                                    9/20/2023

                                    Avia Apartments
                                    Thank you so much for your 5-star review and your review of Avia. We really appreciate you as a Resident and we are here if you need us in the future! Thank you- Avia Management
                                    Review Author Icon

                                    Resident 1174912

                                    Verified Resident 2023

                                    8/29/2023

                                    Avia is a great community with great amenities! The staff is nice and professional but does not really go out of their way to help you. The highway is a bit noisy if you get an apartment near it. Overall avia is a safe and… See More>
                                      Manager

                                      9/4/2023

                                      Avia Apartments
                                      Avia is a great community and we are happy to have you as a Resident here with us! We look forward to having you as a Resident here at Avia! - Avia Management

                                      Updated Review

                                      Review Author Icon

                                      Resident 1075807

                                      Verified Resident 2022 - 2023

                                      8/28/2023

                                      Experiencing difference in overall satisfaction with the Avia community compared to my initial experiences upon move in last year. maintainance is a major problem resolving apartment issues including response time, delivery and follow up. Office personnel resolves by simply stating the rules and policy changed… See More>
                                        Manager

                                        9/4/2023

                                        Avia Apartments
                                        Dear Resident- we are sorry that you have had this experience as this is not at all what Avia is. Please contact the management office so that we can resolves your issues. - Avia Management
                                        Review Author Icon

                                        Resident 1173670

                                        Verified Resident 2019 - 2023

                                        8/25/2023

                                        I love it here at Avia, just understand that tragedy struck (Covid) some of us are still recovering . Great place to live, great staff. When asked about apartments, I always recommend Avia. It’s the beautiful neighborhood for me.… See More>
                                          Manager

                                          9/4/2023

                                          Avia Apartments
                                          Hi Verified Resident 1173670, we are very happy to have provided you with such a positive experience and that you love living at Avia! We think that Avia is a beautiful community and enjoy working with our Residents. We hope that you have a great day! - Avia Management
                                          Review Author Icon

                                          Resident 1173302

                                          Verified Resident 2023

                                          8/24/2023

                                          I love Avia! I have looked at this apartment community for six years off and on while visiting family. It has everything to offer and such a quiet place. I can say enough about Avia. I think that this such great place to call home!!

                                            Manager

                                            9/4/2023

                                            Avia Apartments
                                            Thank you again for taking the time to let us know how we did and how much you love Avia. We hope you have a great day! - Avia Management
                                            Review Author Icon

                                            Resident 1164464

                                            Verified Resident 2018 - 2023

                                            7/29/2023

                                            If the management were to consider converting to condominiums, I would consider buying mine. The location suits me and the management has been good. I was a home owner for nearly 40 years before renting here and as I have aged find the experience of… See More>
                                              Manager

                                              8/6/2023

                                              Avia Apartments
                                              Verified Resident 1164464, thank you for your kind review; we are happy to pass along your comments to the team here at Avia! Thank you, Avia Management
                                              Review Author Icon

                                              Resident 1164432

                                              Verified Resident 2019 - 2023

                                              7/29/2023

                                              As a senior resident, suggest activities for that segment. Horseshoes come to mind. Maybe partner with local bowling or golf establishments . Overall, enjoy the diversity of complex and politeness of residents.

                                                Manager

                                                8/6/2023

                                                Avia Apartments
                                                Verified Resident 1164432, thank you for your kind review; we are happy to pass along your comments to the team here at Avia! Thank you, Avia Management
                                                Review Author Icon

                                                Resident 1161691

                                                Verified Resident 2022 - 2023

                                                7/21/2023

                                                A great community with many amenities. The grounds are well kept and the staff are extremely good at their job. The only downside is some of the neighbors have dog breeds that are not suitable for apartment life. A few don’t pick after dogs… See More>
                                                  Manager

                                                  8/6/2023

                                                  Avia Apartments
                                                  Thank you for taking the time to let us know how you enjoy living at Avia. We do have breed restrictions for our pets and working on to make sure that all Residents and guest pick up after their pets. Thank you for the feedback and being patient with us while we work on this. We hope you have a great day! Thank you, Avia Management

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1059348

                                                  Verified Resident 2022 - 2023

                                                  7/19/2023

                                                  i have made many wonderful memories here at Avia. From day one I knew I was in the perfect place. I know Avia as home.. and the residents here as friends and neighbors.. The office staff is friendly,, helpful and … See More>
                                                    Manager

                                                    8/6/2023

                                                    Avia Apartments
                                                    Hi Verified Resident 1059348, we are very happy to have provided you with such a positive experience! Thank you for giving us a great review and we are happy to have you here at Avia. Thank you, Avia Management

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $35. Restrictions: Pit Bull Terrier, Staffordshire Terriers, Rottweilers, Doberman Pinschers, Chows, Presa Canarios, Akitas, Alaskan Malamutes, Wolf-hybrid. Comments: Cats & Dogs
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $35. Restrictions: Pit Bull Terrier, Staffordshire Terriers, Rottweilers, Doberman Pinschers, Chows, Presa Canarios, Akitas, Alaskan Malamutes, Wolf-hybrid. Comments: Cats & Dogs
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 2nd Floor Entry Level
                                                    • ADA Accessible
                                                    • Bark Park
                                                    • Cabinet Upgrades
                                                    • Ceiling Fan
                                                    • Courtyard View
                                                    • Courtyard with Fire pit and Entertainment
                                                    • Covered Porch or Patio
                                                    • Dark Cabinetry
                                                    • DishWasher
                                                    • Disposal
                                                    • Dog Park
                                                    • Elevator
                                                    • Fitness Center
                                                    • High-Speed Internet
                                                    • Indoor Playroom
                                                    • Light Cabinets
                                                    • Partial Park View
                                                    • Playground
                                                    • Pool
                                                    • Pool View
                                                    • Poolside Cabana
                                                    • Premium Upgrade
                                                    • Refrigerator
                                                    • Spa
                                                    • Street View
                                                    • TV Lounge
                                                    • Yoga Studio, Virtual Fitness and Spin Studio
                                                    Show Less
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                                                    Leasing

                                                    Our community is operating as normal. Contactless virtual tours are also available. Please call or stop by for a tour.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3375

                                                    Questions & Answers (2)

                                                    east6west
                                                    Asked on: 09/02/2018
                                                    Q: Does Avia have garages?
                                                    Manager

                                                    09/04/2018

                                                    Avia Apartments
                                                    A: We have convenient individual garages through out the community available for our residents to rent on a monthly basis. Feel free to contact the office or stop by for more details about Short Pump's newest and most beautiful apartment community.
                                                    Anonymous
                                                    Asked on: 06/17/2018
                                                    Q: Are any utilities included in rent?

                                                    Frequently Asked

                                                    Based on 275 number of votes by renters, Avia Apartments is currently rated 4.5 out of 5 stars.
                                                    Avia Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Avia Apartments is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Avia Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Avia Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Avia Apartments is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Avia Apartments is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 96.875% of their community reviews in the past year.
                                                    Managers have replied within 15.56 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $35
                                                    Restrictions: Pit Bull Terrier, Staffordshire Terriers, Rottweilers, Doberman Pinschers, Chows, Presa Canarios, Akitas, Alaskan Malamutes, Wolf-hybrid
                                                    Comments: Cats & Dogs
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $35
                                                    Restrictions: Pit Bull Terrier, Staffordshire Terriers, Rottweilers, Doberman Pinschers, Chows, Presa Canarios, Akitas, Alaskan Malamutes, Wolf-hybrid
                                                    Comments: Cats & Dogs
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 3 Baths

                                                    Contact Property

                                                    May 2024

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                                                    Avia Apartments is a 774 - 1,726 sq. ft. apartment in Richmond in zip code 23233. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,516 - $4,571. Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

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