Chelsea Square Apartments

8500 Aldeburgh Drive, Richmond, VA 23294
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60%RECOMMENDED
THIS PROPERTY
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73%CITY AVERAGE

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Chelsea Square Apartments Manager

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Resident 2019 Not Recommended
Reviewed 07/11/2019
The management is HORRIBLE..HORRIBLE...THEY ARE MONEY HUNGRY AND THE APARTMENTS ARE FALLING APART. Leaking roof, railings falling apart on the stairs and they Jack up the rent sky high every year. Not to mention they tow all day long 365 days a year. Do yourself a… See More
Chelsea Square Apartments Manager07/12/2019

Thank you for taking the time to provide us feedback! We are sorry you aren't enjoying your experience at Chelsea Square and we wish you would have allowed us the opportunity to address any issues you may have had. We are completely unaware of any leaking roofs and railings falling apart. We have no work orders in the system for this. Please call us to let us know who you are so that we can address these concerns correctly. We do have to have some rules for parking to ensure all residents are able to park as close to their home as possible without having to compete with non-residents for parking. We are confident that we still have the absolute best price in the neighborhood for the square footage of our homes, the included utilities, amenities, services, etc. If there is anything we can help you with please feel free to reach out to us,

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Resident 2014 - 2018 Not Recommended
Reviewed 02/26/2019
Management company is out for money. Beware that you will most likely lose all of your security deposit and potentially be charged more because of any minor stain or normal wear and tear on the carpet when you move out. Not enough visitor parking here and… See More
Chelsea Square Apartments Manager02/27/2019

Thank you for taking the time to provide us feedback. We are sorry that your move out experience wasn't what you had hoped for. We understand moving can be expensive and we do everything we can to try to help make the move out process as easy as possible for our residents without jeopardizing the integrity of the apartment home for the new resident moving in. Unfortunately, there are some things that must be charged for if there was damage and carpet is one of them. As we have already discussed with you, we waived several fees to alleviate some of the financial burden for you. We hope that will help. Each year we have several projects for community improvement. Since we have been here we have added a bark park, renovated the clubhouse, seal coated the entire parking lot, replaced front doors, repaired/replaced roofing, upgraded landscaping, added a 5 day valet trash pick up for all apartment homes, and built a playground. This year we plan to completely renovate the pool area, resurface the tennis courts, and build an outdoor kitchen. We hope you will come back to visit us!

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Resident 2016 - 2018 Not Recommended
Reviewed 12/17/2018
Under new management it's complete mess, Gym will close most of the time and they won't let you know in advance, maintenance will take their sweet time to respond even if you have emergency i.e. water overflow... Parking is a big pain, I think they have… See More
Chelsea Square Apartments Manager12/18/2018

Thank you for taking the time to provide us some feedback. Our gym was closed yesterday because our Fitness Instructor had to unexpectedly take some personal time. His presence is mandatory for the safety of our residents during the gyms hours of operation. Though we understand that this can be an inconvenience, he is a valued member of our team that has worked at Chelsea Square for over 35 years. He is able to join the rest of the team for company events and take personal time. For any planned timed off we do inform our residents but do appreciate your patience when an unexpected emergency arises. We would love the opportunity to speak to you in further detail about your other concerns and see how we can improve your experience. Would you be able to contact us so we can talk?

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rajkumar123567 • Resident 2013 - 2018 Not Recommended
Reviewed 07/07/2018
These Appartments services WAS good and not anymore with new management step in since 2016. It is very hard to work with. They try to impose charges in a sneaky way with new management terms and conditions. - Seriously service became worst and they cannot even… See More
Chelsea Square Apartments Manager07/11/2018

Thank you for taking the time to provide us your feedback! We assumed management last year and are doing our best to make improvements as quickly and efficiently as possible. We certainly appreciate our resident's continued patience since large projects that we have planned cannot happen over night. This year we have already done major landscaping projects with tree removal and shrubbery replacement. We have also done paving work to the entire community and we purchased new pool furniture. We are excited to announce that groundwork has already started for our new Bark Park and playground! We hope that work with our fitness center and tennis courts will take place next year. From your feedback we gather that perhaps you may have had some issues with our requirements for insurance? If you haven't had a chance to contact one of our team members please do so. We want to make sure our residents understand that all of our policies are in place to make Chelsea Square the best place that it can be.

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Resident 2014 - 2018 Recommended
Reviewed 06/04/2018
Mostly love it here and have very few negatives. Wondering and concerned though where dog park is going to be. Myself and several friends are concerned it's going be too close to apartments or roads because there's not much room to put one. Noise already enters… See More
Chelsea Square Apartments Manager06/04/2018

Thank you for your feedback! We are still working on the locality of the playground and bark park. We are doing our best to make sure that everyone still continues to enjoy this beautiful community!

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Abobavley • Resident 2018 Recommended
Reviewed 05/16/2018
The unit so far is clean. People in the office especially Chaz and Andre very friendly and helpful. They made my move easy. Thank you a lot!! Currently, they are short staffed for maintenance, so your work Oder could be delayed. But overall is a nice… See More
Chelsea Square Apartments Manager05/16/2018

Thank you so much for your the wonderful feedback! We will be sure to pass your kind words to Andre and Chaz!

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Resident 2018 Recommended
Reviewed 05/10/2018
I've lived here for a long time and still love it. I think the new management is a huge improvement over the old one. The new trash policy is great, the complex looks much better now. Maintenance takes care of things unlike the old management team.… See More
Chelsea Square Apartments Manager05/11/2018

Thank you so much for your feedback! We are having a new playground and bark park installed! We are so excited! Unfortunately, the grills aren't Chelsea Square policy but rather the Henrico County fire code. Electric grills are allowed and we do have some residents who love their electric grill!

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Resident 2017 - 2018 Recommended
Reviewed 05/09/2018
It's peaceful and green. The staff is very decent and prompt too if any issues. Very near to shopping malls, schools, groceries and anything on a daily basis. Offices are near and highway is not too far, yet it is calm and serene.
Chelsea Square Apartments Manager05/09/2018

Thank you so much for your feedback!

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Resident 2018 Not Recommended
Reviewed 05/08/2018
It is a good apartment but they will raise the rent and nothing will change. Also, they will take 10 each month for the trash and this company for the trash is so bad. So I think they should keep the rent and change the company… See More
Chelsea Square Apartments Manager05/09/2018

Thank you for taking the time to provide us feedback! Do you mind contacting the office to tell us exactly what is making the trash company so bad? We would love to have the opportunity to try to fix something if we are able.

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Resident 2018 Not Recommended
Reviewed 05/08/2018
RENTER BEWARE - "An Old Angle on Living." We have lived at Chelsea Square for the past two years but not without great frustration. There are many pros to renting here; however, the cons are starting to outweigh these pros. Besides the biannual petty theft of… See More
Chelsea Square Apartments Manager05/09/2018

We are sorry to hear that you are having a negative experience here at Chelsea Square. We also would like to thank you for your feedback, which presents us with an opportunity to better our service. We are sorry to hear that you do not feel that we have made any improvements to the property. A few months after we assumed management, we contracted a new landscaping company that has worked really hard to maintain the grounds. To date, we haven't had complaints about the new company. Last week they were not able to get to all of the property due to paving and seal coating throughout the entire property. This has also affected the trash pick up. We apologize for the inconvenience but know that it is a small price to pay for the bigger outcome of having our entire property seal coated, which we also feel is an improvement to our community. We have updated the office and the clubroom, which is the first impression. We hope you value the first impression of our community as much as we do. We anticipate our office and clubroom to be a place where all of our residents can come in if they need help from us or just grab a quick cup of coffee. The trash service we have now picks up trash 5 days a week at your back patio vs. the former company that came twice a week and picked it up from the front. We felt this was a horrible feature and that was also the feedback we received from the majority of our residents. Outside of last week, is there anything else that we can address with the newer trash service for you? We have a bark park and playground area that is coming this Spring/Summer and we also have new pool furniture for this upcoming pool season. We understand that our residents are anxious about all the exciting things that are still to come and appreciate all the patience we have received from our residents while we have been planning and executing these projects. We do strive to provide the best customer service possible.

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[email protected] • Resident 2018 Recommended
Reviewed 04/29/2018
Silent community. Need play area for Kids. Parking for guests is a pain. For the past 2 years, rent is raised for every renewal from 1050 to 1100 to 1220 and current new residents are paying 1500+ is ridiculously expensive.
Chelsea Square Apartments Manager05/01/2018

Thank you for your feedback! We have had a few rental increases, which we know are never an exciting thing but it does bring with it lots of new and needed improvements.As you may already know, we have paving work being done to the entire property this week and need. We will be adding a playground and bark park in the next few months, new front doors being installed in the next few months, as well brand new pool furniture and a possible restoration of our pool deck area. We also have exciting plans for next year as well. We hope that within the next few months you will really be able to see even more value of being a resident here at Chelsea Square. We certainly appreciate all of our residents' patience during these large projects!

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ChelseaSquareResident • Resident 2015 - 2018 Not Recommended
Reviewed 04/18/2018
Best part is Utilities are included in Rent, Worst part is Staff attitude and Maintenance is really bad After the new management took over, they are only concerned about money and not Customers. Staff wont pickup fone, called right in front of them
Chelsea Square Apartments Manager04/23/2018

Thank you for taking the time to provide us feedback! We are sorry that you aren't having a good experience. Please contact the office because we would like to address any issues that you may have.

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Verified Resident 474607 2015 - 2018 Recommended
Reviewed 04/10/2018
The experience has been good with the community. It is a spacious apartment. The rent is reasonable. They allowed to keep pet in the community. This enhanced the quality of living. Overall a good place to stay.
Chelsea Square Apartments Manager04/10/2018

Thank you for your kind words! We are so glad that you are enjoying your experience here at Chelsea Square!

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Verified Resident 468331 2017 - 2018 Recommended
Reviewed 03/25/2018
Great place to live. Near to I-64 Good experience till now. All service request were done promptly. Great apartments. Large and spacious rooms. good level of privacy. Staffs are very prompt and responsive. See More
Chelsea Square Apartments Manager03/27/2018

Thank you so much for the kind words!

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Verified Resident 465631 1999 - 2018 Not Recommended
Reviewed 03/18/2018
The apartment is decent. But I'm very disappointed with the work of the maintenance staff. The water leakage problem from the bathroom to the living room is not fixed even though it was more than 3-4 months since the first time I reported the problem..
Chelsea Square Apartments Manager03/22/2018

I am sorry to hear that things haven't been fixed to your satisfaction. Would you be able to give us a call so that we can send our team to take a look at things?

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Verified Resident 460069 2008 - 2018 Not Recommended
Reviewed 03/04/2018
The new management has improved in comparison to the old staff. They are very progressional and nice. However, they raised the rent by $100/month, and added trash fee and rental insurance fee. If they remodel the apartments (as they said they would) then the price would… See More
Chelsea Square Apartments Manager03/05/2018

Thank you so much for taking the time to give us some feedback. Thank you also for the kind words for our team. We work very hard to develop good relationships with all of our residents! The $10 is definitely an increase but we hope you find value in the new service. We went from a service that was only two days a week to a service that is now 5 days a week and includes a very nice receptacle that sits outside on your back patio. We also did have to raise rent. We changed landscaping companies to improve our curb appeal, we have done renovations to the office and clubhouse for our residents to be able to rent out for events, we have added the valet service, we have replaced/repaired several roofs, we have improved signage on the property, and we still include utilities in the monthly rent. We know rent increases are never going to be a popular thing but a lot of the rent increase is to cover the rising prices of utilities, to cover the projects that have already been completed, and to cover our exciting upcoming projects for this year. As far as renovations, we would love to do them and have talked to ownership about this and we hope to have news for our residents soon about any potential for interior renovations!

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Verified Resident 460220 2016 - 2018 Recommended
Reviewed 03/04/2018
There is no Play area for children Gym is not 24 hours and No volley ball court. I have noticed that every apartment has child play area except chelsea and Gym is not 24 hours and cannot workout without instructor. Can we have a sand volley… See More
Chelsea Square Apartments Manager03/05/2018

Thank you so much for your feedback! We hope you will be happy to know that we will be adding a playground to our property this year. We know the gym is not 24 hours and the set up currently does require someone to be monitoring the gym during all hours of its operation. Though nothing is completely set in stone, we hope to have a resolution for this next year!

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Verified Resident 460247 2015 - 2018 Not Recommended
Reviewed 03/04/2018
This apartment is a great sized space with lots of storage and utilities are free! The grounds have been getting better and I expect they will continue to improve. However, management is kind of shady and maintenance work is sub par.
Chelsea Square Apartments Manager03/05/2018

We are glad to hear that you are enjoying your apartment home! We are also thrilled that you see the improvements that we see on the grounds. We are sorry to hear your thoughts on our management. If there is anything in particular that you need us to address please feel free to visit us in the office, call, or e-mail us so that we can help in any way that we can.

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Verified Resident 450901 2015 - 2018 Recommended
Reviewed 02/08/2018
Management team: We submitted the lease end date on Jan-19-2018. Despite providing a proper 1 month lease end date for feb-19, they missed a document to be signed by us. Now they are asking us to pay the entire rent for February and also for the… See More
Chelsea Square Apartments Manager02/08/2018

We understand that moving can be very stressful and we do our best to make the process as easy as possible for our residents. However, we do have to make sure the proper notice periods are fulfilled per each lease agreement. Our management team did offer another alternative. If you would like to go over your options again please feel free to contact the office. We would certainly like to make this a better experience for you!

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Verified Resident 443571 2007 - 2018 Recommended
Reviewed 01/21/2018
Very good. If something is wrong they usually fix it within 48 hours. I like once you paid your rent everything is paid for the month. You get a parking pass for one vehicle. Additional vehicle you have to pay for. Trash collector is 5 times… See More
Chelsea Square Apartments Manager01/22/2018

Thank you so much for the positive feedback!

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Verified Resident 441894 2015 - 2018 Recommended
Reviewed 01/17/2018
Good community, very near grocery stores. Library is very near from the apartments. There is more space in the living room and master bedroom. In bed room there are two closets. Utilities are included in the rent.
Chelsea Square Apartments Manager01/22/2018

Thank you so much for your feedback! We are glad you enjoy living here at Chelsea Square!

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Verified Resident 440682 2017 - 2018 Not Recommended
Reviewed 01/14/2018
Just moved in into my apartment at Chelsea Square Apartments. So far, my experience has been average. My apartment wasn't ready when I moved in. My Machine Washer is broken, fridge gas some interior damage, and the toilet leaks. I contacted the management in order to… See More
Chelsea Square Apartments Manager01/22/2018

Thank you for your feedback! We would like to help improve your experience. Please contact our office so we can assist you in any unresolved issues.

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Verified Resident 439029 2015 - 2018 Not Recommended
Reviewed 01/09/2018
It would have been very good if we have a play area for kids and modernized fitness centre with proper timings. The heating system inside the home is not at all perfect. and the noises with the heater and floor when you walk
Chelsea Square Apartments Manager01/10/2018

Thank you for providing us feedback! We do have plans to hopefully add a playground in the near future. We will notify all the residents when we have a more concrete date. Please contact us so that we can send over a maintenance team member to check out your heat.

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Verified Resident 438070 2015 - 2018 Recommended
Reviewed 01/07/2018
Not bad not good. It an avg apartment for the amount of rent charged vs the maintenance or facilities. Mainly gym has some limitations with odd timings. Maintenance response is bit slow. Few gaps need to be corrected so this will be gr8 place to live.… See More
Chelsea Square Apartments Manager01/10/2018

Thank you so much for your feedback! Our current Fitness Center hours reflect the availability of our on-site Fitness Instructor, Jerry. We understand that it can be a bit frustrating to not have a Fitness Center open 24 hours a day. The times will change when we renovate the Fitness Center but in the meantime, we are so lucky to have Jerry here at Chelsea Square to help our residents with their fitness needs!

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Verified Resident 145875 2017 Not Recommended
Reviewed 12/31/2017
So far, it is a mix. Not sure good nor bad. We had some issue which are not fixed yet. Even the pre moving work started to tell it's cheap maintenance story. Wall putty after drying started to peel off from lots of places.
Chelsea Square Apartments Manager01/02/2018

Thank you for your feedback! Could you please contact us so that we can handle any issues that you may have?

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Features & Amenities

General

  • Community Center
  • Gym
  • Pool

Pets

  • Dogs Allowed
    Comments: There is a one-time $300 non-refundable fee for the first pet and $100 for the second pet. There is also a $25/month pet rent per pet. *Restrictions apply.
  • Cats Allowed
    Comments: There is a one-time $300 non-refundable fee for the first pet and $100 for the second pet. There is also a $25/month pet rent per pet. *Restrictions apply.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $1,346

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    N/A

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  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,200

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    N/A

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    N/A

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    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price

    $1,293

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    N/A

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    N/A

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    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,404

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    N/A

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    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2.5 Bathrooms

  • Price

    $1,460

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    N/A

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    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2.5 Bathrooms

  • Price

    $1,612

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    N/A

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    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing

Welcome Home to Chelsea Square, A New Angle On Living! Our community features 2 and 3 bedroom townhomes in the prestigious West End of Richmond, Va. Visit us today!

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Chelsea Square Apartments is an apartment in Richmond in zip code 23294. This community has a 1 - 3 bedroom, 1 - 2.5 bathroom, and is for rent for $1,200 - $1,612. Nearby cities include Highland Springs, Henrico, North Chesterfield, Mechanicsville, and Bon Air. 23227, 23294, 23229, 23060, and 23228 are nearby zip codes.

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Chelsea Square Apartments

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Management Photos (11)

  • (Manager photo uploaded on 04/20/2017) Image of Chelsea Square Apartments in Richmond, VA
  • (Manager photo uploaded on 10/17/2017) Image of Chelsea Square Apartments in Richmond, VA
  • (Manager photo uploaded on 04/20/2017) Image of Chelsea Square Apartments in Richmond, VA
  • (Manager photo uploaded on 10/17/2017) Image of Chelsea Square Apartments in Richmond, VA
  • (Manager photo uploaded on 10/17/2017) Image of Chelsea Square Apartments in Richmond, VA
  • (Manager photo uploaded on 10/17/2017) Image of Chelsea Square Apartments in Richmond, VA
  • (Manager photo uploaded on 10/17/2017) Image of Chelsea Square Apartments in Richmond, VA
  • (Manager photo uploaded on 10/17/2017) Image of Chelsea Square Apartments in Richmond, VA
  • (Manager photo uploaded on 10/17/2017) Image of Chelsea Square Apartments in Richmond, VA
  • (Manager photo uploaded on 10/17/2017) Image of Chelsea Square Apartments in Richmond, VA
  • (Manager photo uploaded on 10/17/2017) Image of Chelsea Square Apartments in Richmond, VA

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