Colonial Village at Chase Gayton
#1,976 #19 #152

What is epIQ?

Colonial Village at Chase Gayton

100 Chase Gayton Drive, Richmond, VA 23219
(530 Reviews)
Review Quote Icon
"my experience has been awesome. the apartment has a beautiful layout also very clean and q" ...
$1,363 - $5,033/mo
Call Now
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Lease Now for first month free! Certain exclusions may apply.

Floor Plans & Pricing

1 Bedroom

Dogwood I

1 Bed, 1 Bath | 715 sq. ft.

$1,363 - $2,863

8 Available Units

See Floor Plan Details

Dogwood II

1 Bed, 1 Bath | 828 sq. ft.

$1,378 - $2,933

3 Available Units

See Floor Plan Details

2 Bedrooms

Bradford I

2 Beds, 1 Bath | 950 sq. ft.

$1,593 - $3,388

13 Available Units

See Floor Plan Details

Bradford II

2 Beds, 2 Baths | 1,097 sq. ft.

$1,678 - $3,578

5 Available Units

See Floor Plan Details

3 Bedrooms

Redbud

3 Beds, 2 Baths | 1,466 sq. ft.

$2,393 - $5,033

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

3.9

Grounds

4.3

Safety

4.0

Office Staff

4.5

Maintenance

4.2

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

28

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.36 days

View Community Timeline
View Community Timeline

Colonial Village at Chase Gayton Reviews

(444)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Resident 951045

Verified Resident 2022 - 2024

3/28/2024

I have lived in the Colonial Chase neighborhood for four years. The staff has been very accommodating and friendly. I love the community and not planning any moving in the future. There is no other community I would love to live in at this time.

    Manager

    3/30/2024

    Colonial Village at Chase Gayton
    Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    Updated Review

    Review Author Icon

    Resident 932062

    Verified Resident 2022 - 2024

    3/25/2024

    The office staff is very good and timely with any concerns. We have been pleased with our unit. The neighbors are mostly friendly and in the summer we have great times at the pool meeting new tenants and hanging with our friends.

      Manager

      3/27/2024

      Colonial Village at Chase Gayton
      Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

      Updated Review

      Review Author Icon

      Resident 1133088

      Verified Resident 2023

      12/26/2023

      Very good place and safe to live, close to everything Malls, Parks, schools etc. and when anything is not working in the apartment, it gets fixed immediately. again is very nice place, very good community and I like it.

        Manager

        12/28/2023

        Colonial Village at Chase Gayton
        Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
        Review Author Icon

        Resident 1205084

        Verified Resident 2017 - 2023

        12/5/2023

        Dog friendly, relatively quiet and peaceful place to live until you save up enough for your own home. Maintenance staff is professional and management leaves you alone if you don't cause disturbances.

          Manager

          12/6/2023

          Colonial Village at Chase Gayton
          Hello, we appreciate you taking the time to leave us this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.

          Updated Review

          Review Author Icon

          Resident 1093926

          Verified Resident 2022 - 2023

          11/28/2023

          Its a good community. Only thing is the treadmills are almost always broken and when they replace them, they replace them with more old broken treadmills. I have never gotten on a smooth working treadmill in all my time here. Also the sauna is completely… See More >
          Manager

          11/30/2023

          Colonial Village at Chase Gayton
          Hi, we truly appreciate your honest feedback. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. Colonial Village at Chase Gayton ResidentCare@maac.com
          Review Author Icon

          Resident 1200772

          Verified Resident 2022 - 2023

          11/19/2023

          Excelente atenci?n buena convivencia buena estructuras todo est? en buenas condiciones excelente servicio, excelente seguridad una comunidad de paz y tranquilidad y respuesta inmediata a las inquietudes

          Manager

          11/21/2023

          Colonial Village at Chase Gayton
          Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!
          Review Author Icon

          Resident 1199932

          Verified ProspectVisited 2023

          11/16/2023

          The building was very dated and not with friendly. No security on the grounds and hardly any parking for tenants. Recommend a total restoration of the property and building. Definitely recommend installing security cameras on the grounds and in the buildings.

            Manager

            11/18/2023

            Colonial Village at Chase Gayton
            Hi, thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
            Review Author Icon

            Resident 1199778

            Verified Resident 2023

            11/15/2023

            It's a spacious apartment and quiet community and I love it. I just wish the units weren't so outdated . Other than that the staff is great . I like that they have plenty of storage and 24 hour gym and sauna.

              Manager

              11/18/2023

              Colonial Village at Chase Gayton
              Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
              Review Author Icon

              Resident 1198907

              Verified Resident 2023

              11/12/2023

              It is a clean, quiet and safe feeling community tucked away from the main road within nice driving distance of grocery stores. However the competency of the maintenance team leaves a little to be desired and the office staff are not the most friendly other… See More >
                Manager

                11/14/2023

                Colonial Village at Chase Gayton
                Hello, we appreciate you taking the time to leave us this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.

                Updated Review

                Review Author Icon

                Resident 1062871

                Verified Resident 2022 - 2023

                11/2/2023

                Horrible you out in work orders at least 2 weeks go by before someone comes or you have to call or go to the office to remind them. Even the simplest thing an issue with the toliet handle takes weeks, better yet issues with mice… See More >
                  Manager

                  11/5/2023

                  Colonial Village at Chase Gayton
                  Hi, we're disappointed to hear of the negative experience you had at our location. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.

                  Updated Review

                  Review Author Icon

                  Resident 1177702

                  Verified Resident 2023

                  10/17/2023

                  The grounds are beautiful, staff is friendly, and maintenance requests are performed promptly. The noise from neighbors is minimal and the neighbors are friendly. The staff frequently has community events such as donuts or a food truck.

                  Manager

                  10/19/2023

                  Colonial Village at Chase Gayton
                  Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Colonial Village at Chase Gayton! We hope you have a great day!
                  Review Author Icon

                  Resident 1184396

                  Verified ProspectVisited 2023

                  9/26/2023

                  So far I have had a great experience at this community. I am looking to move at the end of the year and Keisha has been very helpful and keeping me up to date with availability. The community is exactly what we are looking for.

                    Manager

                    9/28/2023

                    Colonial Village at Chase Gayton
                    Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

                    Updated Review

                    Review Author Icon

                    Resident 117829

                    Verified Resident 2022 - 2023

                    9/12/2023

                    The community is quiet and I like my neighbors The office staff is awesome The maintenance is always on time but they charge for everything and I don;'t like that THe apt needs to have a playground for children to play or a basketball court instead of so… See More >
                      Manager

                      9/15/2023

                      Colonial Village at Chase Gayton
                      Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                      Review Author Icon

                      Resident 1169265

                      Verified Resident 2023

                      8/11/2023

                      It's a very nice community everyone is friendly it's not noisy like the last place I lived we chose it for it's price which is nt high and the location. The location is perfect it's close to just about everywhere I need to go… See More >
                        Manager

                        8/14/2023

                        Colonial Village at Chase Gayton
                        Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                        Review Author Icon

                        Resident 1167772

                        Verified Resident 2023

                        8/7/2023

                        Great! Super fast and considerate management. They promptly handle problems, maintenance is quick to respond and overall great experience with the whole community. The maintenance is top tier. I love living here.

                          Manager

                          8/10/2023

                          Colonial Village at Chase Gayton
                          Hi, we are so happy to read such a great review about Colonial Village at Chase Gayton! We are always more than happy to assist you if anything else comes up. Take care!

                          Updated Review

                          Review Author Icon

                          Resident 791203

                          Verified Resident 2019 - 2023

                          7/25/2023

                          Great Quiet Easy Access Clean Safe. I moved here 3 years ago and have been a happy resident ever since. I live alone and I feel totally safe here. I highly recommend this property for single as well as families.

                            Manager

                            7/27/2023

                            Colonial Village at Chase Gayton
                            Hi, thank you so much for your positive comments about Colonial Village at Chase Gayton! Thanks again for the recommendation, and have an amazing day!

                            Updated Review

                            Review Author Icon

                            Resident 1151179

                            Verified Resident 2023

                            7/15/2023

                            very nice neighborhood and apartments. management has been super easy to work with and very pleasant. maintenance is quick and efficient and always does a great job! a little on the higher side in terms of rent, but in my experience and personal opinion, completely… See More >
                              Manager

                              7/20/2023

                              Colonial Village at Chase Gayton
                              Hi, thank you so much for your positive comments about Colonial Village at Chase Gayton! We hope you have a great day!
                              Review Author Icon

                              Resident 1159267

                              Verified ProspectVisited 2023

                              7/13/2023

                              CURRENTLY APPLYING, HOPEFULLY I GET APPROVED SOON , REALLY LOOKING FORWARD TO JOINING THE COMMUNITY, EVERYONE SEEMS FRIENDLY , NICE AREA, GOOD FOR MY JOB, I BELEIVE MY APPLICATION IS IN ITS FINAL DECISION

                                Manager

                                7/16/2023

                                Colonial Village at Chase Gayton
                                Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

                                Updated Review

                                Review Author Icon

                                Resident 1019059

                                Verified Resident 2019 - 2023

                                7/11/2023

                                The landscaping always looks really good. I like it here. I dint like the 200 word minimum though. Just sayen. Siiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii ??iiiii?iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiigh!

                                  Manager

                                  7/13/2023

                                  Colonial Village at Chase Gayton
                                  Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1000842

                                  Verified Resident 2021 - 2023

                                  7/5/2023

                                  Good community live to live in good neighbors I love the staff I can get a laugh out of the neighbors and the office staff constantly continue to make me laugh when I could mad at a work order I definitely can get upset at… See More >
                                    Manager

                                    7/8/2023

                                    Colonial Village at Chase Gayton
                                    Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                                    Review Author Icon

                                    Resident 1147684

                                    Verified Resident 2022 - 2023

                                    6/6/2023

                                    Very pleased with the community overall, especially responsiveness from leasing and maintenance. Neighbors are friendly and respectful of each other. Location is close to services, restaurants, and stores.

                                      Manager

                                      6/8/2023

                                      Colonial Village at Chase Gayton
                                      Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

                                      Updated Review

                                      Review Author Icon

                                      Resident 992977

                                      Verified Resident 2022 - 2023

                                      5/24/2023

                                      Excellent, Everything is quiet and beautiful, they respond quickly to the problems, call and are always attentive to the suggestions, In the office have many patience with me because my English is not very good and I am very grateful

                                        Manager

                                        5/29/2023

                                        Colonial Village at Chase Gayton
                                        Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                                        Review Author Icon

                                        Resident 1142197

                                        Verified ProspectVisited 2023

                                        5/18/2023

                                        I was greeted warmly. I have handicapped parents the building isn't easily accessible in that regard. The grounds are kept really well and I love that there is renovation happening at the complex. I saw two renovated units!

                                          Manager

                                          5/21/2023

                                          Colonial Village at Chase Gayton
                                          Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
                                          Review Author Icon

                                          Resident 1136569

                                          Verified Resident 2022 - 2023

                                          5/2/2023

                                          I found the community very safe, clean, the do a regular follow up on the community shared areas, parking lots are organized, regular notices are shared for keeping the owners rights, the do on-time maintenance work and the staffs are very friendly.

                                            Manager

                                            5/4/2023

                                            Colonial Village at Chase Gayton
                                            Hi, thank you so much for your positive comments about Colonial Village at Chase Gayton! If you have any further questions, please give us a call. We're always happy to help!
                                            Review Author Icon

                                            Resident 1135144

                                            Verified ProspectVisited 2023

                                            4/27/2023

                                            It was one of my better experiences; she walked me through everything, was kind and knew what she was talking about. Everything was handled perfectly and professionally and I rented here because of it

                                              Manager

                                              4/28/2023

                                              Colonial Village at Chase Gayton
                                              Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

                                              Features & Amenities

                                              Laundry
                                              • Laundry On-Site
                                              Parking
                                              • Guest Parking
                                              Pets
                                              • Cats Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                Less Info
                                                More Info
                                              • Dogs Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                Less Info
                                                More Info
                                              Other
                                              • 24-Hour Emergency Maintenance
                                              • Additional Storage
                                              • BBQ and Picnic Areas
                                              • Clubhouse
                                              • Coffee Bar
                                              • Convenient to Shopping
                                              • Dog Park
                                              • Fitness Center
                                              • Grilling Area
                                              • Monthly Resident Events
                                              • On-Site Maintenance
                                              • On-Site Management
                                              • On-site Manager
                                              • Package Receiving Service
                                              • Pest Control Service
                                              • Pet Friendly Community with No Breed Restrictions
                                              • Pet Park
                                              • Pool
                                              • Preferred Employee Discount
                                              • Resident Car Care Center
                                              • Sauna
                                              • Storage Space
                                              • Sundeck
                                              • Tennis Court
                                              • WiFi in Common Areas
                                              Show Less
                                              Show More

                                              Leasing

                                              TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at Colonial Village at Chase Gayton in Richmond, VA. It is the best location in Richmond's West End and has exceptional perks. The one-, two-, and three-bedroom apartments are especially large, with a washer/dryer included. Select homes have vaulted ceilings, built-in bookcases, and more. Enjoy the luxury amenities at our community! Swim in the saltwater pool, de-stress in the sauna, or enjoy a workout in the 24-hour fitness center. Colonial Village at Chase Gayton is minutes from I-64 for a quick trip to the center of Richmond. It's around the corner from shopping, restaurants, and services at Gayton Crossing, and there are plenty of dining and shopping options throughout the neighborhood.
                                              Show Less

                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 10:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              MAA

                                              A
                                              A
                                              Communities
                                              295

                                              Questions & Answers (1)

                                              Anonymous
                                              Asked on: 01/29/2020
                                              Q: Has the trash being piled up problem solved? Also, the dog poop everywhere... thanks,

                                              Frequently Asked

                                              Based on 530 number of votes by renters, Colonial Village at Chase Gayton is currently rated 4 out of 5 stars.
                                              Colonial Village at Chase Gayton is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                              Colonial Village at Chase Gayton is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                              Colonial Village at Chase Gayton is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                              Colonial Village at Chase Gayton is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                              Colonial Village at Chase Gayton is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              Colonial Village at Chase Gayton is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              Managers have responded to 100% of their community reviews in the past year.
                                              Managers have replied within 2.36 days to their community reviews in the past year.
                                              MAA
                                              Cats Allowed
                                              Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                              Pet Limit: 2
                                              Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                              Dogs Allowed
                                              Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                              Pet Limit: 2
                                              Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                              1 Bed, 1 Bath
                                              2 Beds, 1 Bath
                                              2 Beds, 2 Baths
                                              3 Beds, 2 Baths
                                              Lease Now for first month free! Certain exclusions may apply.

                                              April 2024

                                              Sun
                                              Mon
                                              Tue
                                              Wed
                                              Thu
                                              Fri
                                              Sat
                                              1
                                              2
                                              3
                                              4
                                              5
                                              6
                                              7
                                              8
                                              9
                                              10
                                              11
                                              12
                                              13
                                              14
                                              15
                                              16
                                              17
                                              18
                                              19
                                              20
                                              21
                                              22
                                              23
                                              24
                                              25
                                              26
                                              27
                                              28
                                              29
                                              30
                                              Beds

                                              0

                                              Baths

                                              0

                                              Colonial Village at Chase Gayton is a 715 - 1,466 sq. ft. apartment in Richmond in zip code 23219. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,363 - $5,033. Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

                                              Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.