Copper Spring Apartments

3301 Copper Mill Trace, Richmond, VA 23294
3301 Copper Mill Trace, Richmond, VA 23294
  • We are temporarily ceasing in-person tours with prospective residents with our leasing offices closed. However, you can still talk to a leasing agent by call...

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ApartmentRatings Property Breakdown

RENTER RATING
Based on 87 
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32%RECOMMENDED
THIS PROPERTY
VS
73%CITY AVERAGE

Ratings & Reviews (87 Reviews)

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Verified Resident 755477 2020 Recommended
Reviewed 03/26/2020
The application and move in process was fast and easy. Everything has been lovely since we have moved in. I wish there were better parking but overall everything is great. Im glad that we are close to the pool and also Broad Street is only 2… See More
Copper Spring Apartments Manager03/27/2020

Thank you so much for your review! It makes us very happy to know that your experience has been a great one and that you are enjoying the convenient location. We understand that parking has been a bit tight since everyone is working from home recently, however this should ease up as things return to normal. We appreciate you choosing Copper Spring as your home and look forward to your continued residency! If you need anything please do not hesitate to let us know. Have a wonderful day! -Laura, Copper Spring

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Verified Resident 749789 2020 Not Recommended
Reviewed 03/05/2020
Maintenance service need to be improved and Appliances need to be replaced with new one. They are pretty old. Very poor response from Leasing Staff.. Though I raised issue about Washer & Dryer. It is very old and my wife hand got bruised as it suddenly… See More
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Verified Resident 743286 2019 - 2020 Not Recommended
Reviewed 02/10/2020
I like the apartment and I love that it's never noisy here. I hate that people don't take care of where they live though. There is dog poop everywhere. I've stepped in it probably 20 times. I also hate hello package and feel completely ripped off… See More
Copper Spring Apartments Manager02/13/2020

Thank you so much for leaving a review and we are glad to hear that you are enjoying your apartment. We are sorry to hear about the problems you have been having with the grounds and will focus heavily on this going forward. Please do not hesitate to stop by the office and we can discuss some of the issues you are having. Thanks again for your feedback and we look forward to making the rest of your stay enjoyable.- Sam - Copper Spring Apartments

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Verified Resident 742328 2019 - 2020 Not Recommended
Reviewed 02/06/2020
Damaged and dirty apartment. I can't suggest to rent apartment at cooper spring Please don't come in this community. I got damaged and dirty apartment. Leasing and maintenance staffs seems like don't have any experiences. . 0 Rating and Reviews See More
Copper Spring Apartments Manager02/08/2020

Hi there, thank you for your review. We are very sorry if the apartment did not meet your standards upon move-in. We understand the team was able to provide you a credit. Please let them know if there is anything else they can do for you! - Lindsay, Bell Customer Service

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Verified Resident 740120 2018 - 2020 Not Recommended
Reviewed 01/29/2020
Originally, was very satisfied with the complex, upkeep, communication from office. But after a couple of management changes, it is not nearly as good. Communications and maintenance being the areas that lack the most. Apartments are older, but ok and the community is decent - relatively… See More
Copper Spring Apartments Manager01/29/2020

Hi there, thank you for your review. We're very sorry to hear this. We know they are working hard on addressing all work orders. The Community Manager would be happy to speak with you about your concerns! - Lindsay, Bell Customer Service

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Verified Resident 740125 2020 Recommended
Reviewed 01/29/2020
I recently moved here and though there have been a few minor issues they have been good about fixing things. So far I love living here, it's a really nice neighborhood and the neighbors are very pleasant. See More
Copper Spring Apartments Manager01/29/2020

Hello! Thank you so much for your positive feedback! We are very happy to hear that you've had a great experience. We appreciate you choosing Copper Spring as your home and look forward to your continued residency. If you ever need anything please do not hesitate to reach out as we are always here for you. Thank you again and have a wonderful day! Kindest Regards, Copper Spring Team

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Verified Resident 738724 2012 - 2020 Recommended
Reviewed 01/24/2020
I have been living in a 2 bdrm apartment in a Copper Spring apartment since 2012. I find it to be a very quiet and safe place to call home. My new neighbors are very friendly and have offered assist me getting my groceries up to… See More
Copper Spring Apartments Manager01/28/2020

Hi there, thank you for your feedback. Please know the team is trying to get caught up on work orders as quickly as possible after being shortstaffed. We appreciate your patience! - Lindsay, Bell Customer Service

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Verified Resident 737251 2019 - 2020 Not Recommended
Reviewed 01/19/2020
Please see previous comments. New management bringing horrible changes. Upcharging every chance they can. Management staff dont care. ...........................................................
Copper Spring Apartments Manager01/27/2020

Thank you for leaving your feedback for Copper Spring. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We would love for you to come to the leasing office and speak with us regarding your concerns. With all of our amenities and recent upgrades made to them we want to ensure you are enjoying them to the fullest. We look forward to speaking to you soon!- The Copper Spring Team

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Verified Resident 736902 2018 - 2020 Not Recommended
Reviewed 01/17/2020
Responses for the maintainence requests is very poor. Leasing office wont lift the calls and wont come back on the issues instead of multiple reminders Previous Leasing people were good and responsive. See More
Copper Spring Apartments Manager01/21/2020

Hi there, we appreciate your feedback. We apologize for the delay with work orders; the team is getting assistance from a sister property this week to catch up due to being short-staffed. We appreciate your patience! - Lindsay, Bell Customer Service

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Verified Resident 736627 2018 - 2020 Recommended
Reviewed 01/16/2020
Maintenance and package notification need improvements. Maintenance requests take over a week for non emergencies for response. Ive had no ice for weeks. My tub faucet has not been corrected after two work orders submitted.
Copper Spring Apartments Manager01/17/2020

Hello, thank you for your comments. We are so sorry for the delayed work orders. The team is working to catch up on these next week; we appreciate your patience! - Lindsay, Bell Customer Service

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Verified Resident 734673 2017 - 2019 Recommended
Reviewed 01/09/2020
I have had a great experience with Copper Springs till now. The rooms are spacious and the community is nice. The location is also excellent, close to all my required amenities. I don't need a school, so no idea. There is a bus line, which some… See More
Copper Spring Apartments Manager01/27/2020

Thank you for leaving your feedback for Copper Spring. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. Please don't hesitate to reach out if there is anything else we can help you with! – Copper Spring Team

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Resident 2020 Not Recommended
Reviewed 01/06/2020
This place sucks! Maintenance take absolutely forever! Maintenance request takes MONTHS. Staff pretends to care but they really don't. As high as rent is you would expect more care. WOULD NOT RECOMMEND
Copper Spring Apartments Manager01/27/2020

Thank you for leaving your comments. We are working hard to catch up with our service requests and understand your frustrations. Please contact the office and the new manager if you still have outstanding maintenance requests, as we do care and want to ensure you have been taken care of, and your work orders have been completed. - The Copper Spring Team

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Verified Resident 731817 2019 Not Recommended
Reviewed 12/28/2019
Since moving in here in May, I have had my toilet and aeraters (sp?) replaced, then repaired because the sink aerator was put in wrong. My hot water heater leaked onto the switches and almost caught fire, my dryer died and took 3 weeks to replace,… See More
Copper Spring Apartments Manager01/27/2020

Thank you so much for your comments. Please give the office a call, and you should find that with the new managers in place you're able to reach the office by phone, and or email, [email protected] We are working hard to improve the response time to service requests and apologize for the frustrations with your experience. -The Copper Spring Team

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Verified Resident 727037 2019 Not Recommended
Reviewed 12/12/2019
Poor maintenance and lots of issues in apartment. I moved 6 months back. I am having issues from day1. I selected one apartment but i was given another apartment. Then washer n dryer were not 2 months those got fixed then after 2 months again washer… See More
Copper Spring Apartments Manager12/12/2019

Thank you for your review and we are so sorry to hear about your experience so far. Please stop by the office to discuss what we can do to make your stay better. - Sam, Copper Spring.

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Verified Resident 725473 2017 - 2019 Not Recommended
Reviewed 12/10/2019
I really like the apartment, but maintenance SUCKS!!! Our apartment is practically falling apart and we have complained numerous times and literally NOTHING gets fixed. Your team puts a damn bandaid on their problems without actually fixing anything.
Copper Spring Apartments Manager12/20/2019

Hello, thank you for your feedback. We are very sorry for the delay, as the team has been a bit backed up with work orders. Management will be sure to follow up with maintenance on repairs. - Lindsay, Bell Customer Service

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Resident 2018 - 2019 Not Recommended
Reviewed 12/06/2019
Maintenance work orders take FOREVER!!!!!!!!! I was told when moving in maintenance requests would be addressed within 72 hours, however it takes over a week and a half, sometimes (most times) longer to just get someone to come out. And then they probably won't fix your… See More
Copper Spring Apartments Manager12/12/2019

Thank you for your review and we are so sorry to hear about your experience so far. Our maintenance team has been backed up with emergency tickets lately but is working hard to catch up. We appreciate your feedback and please stop by the office to discuss what we can do to make your stay better. - Sam, Copper Spring.

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Verified Resident 718525 2019 Not Recommended
Reviewed 11/17/2019
********DO NOT MOVE HERE!!!!!!!!!!!!!!!!!!!!!Everything leaks, there is never any parking, and the office never answers their phone. My fiancé and I wish we had never moved here. Everything has gone wrong since move in. It has not been smooth sailing. Maintenance however has been very nice… See More
Copper Spring Apartments Manager12/12/2019

Thank you for your review and we are so sorry to hear about your experience so far. Please stop by the office to discuss what we can do to make your stay better. - Sam, Copper Spring.

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Verified Resident 717066 2014 - 2019 Not Recommended
Reviewed 11/13/2019
Poor mainentance, no mulch in two years except entrance and show apt, trash cans often overflowing, breezeway filthy, trash/debris on grounds, building hasn't been power washed in years. I had three major leaks while living at copper spring, two of which flooded my entire apartment and… See More
Copper Spring Apartments Manager11/14/2019

Thank you so much for your review, please submit maintenance tickets about the breezeways so that we can get those taken care of for you. Please email us at [email protected] so that we can address any of your other concerns immediately. Thank you, Amanda, Bell Customer Service

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Verified Resident 714882 2019 Recommended
Reviewed 11/07/2019
Wonderful community to live in - nothing negative to say and thankful I found them when I relocated back to Richmond! Leasing office goes above and beyond - they genuinely care. Maintenance is responsive and helpful more than I've experienced in the past with other communities.… See More
Copper Spring Apartments Manager11/11/2019

Thank you for leaving your feedback for Copper Spring. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. Please don't hesitate to reach out if there is anything else we can help you with! - Copper Spring Team

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Verified Resident 714055 2019 Not Recommended
Reviewed 11/05/2019
Poor management, they are not concerned about safety. I have called a number of times to replace the lights as it gets very dark in the evening. Not response till date. Cleaning of common area is never done and when I cleaned the area in front… See More
Copper Spring Apartments Manager11/11/2019

Thank you for leaving your feedback for Copper Spring. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! - Copper Spring Team

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Verified Resident 705127 2016 - 2019 Not Recommended
Reviewed 10/10/2019
I would not recommend this apartment complex. Maintenance requests go unanswered. There is very little communication or updates provided by office personnel unless you report them to a higher authority. Rent steadily increases each year with no upgrades made to the apartment.
Copper Spring Apartments Manager10/10/2019

Thank you for your review, we would love to chat with you about your concerns, please email us at [email protected] or come visit us in the office so we can meet with you. Thank you, Amanda, Bell Customer Service

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Verified Resident 705165 2019 Recommended
Reviewed 10/10/2019
We moved in February 2019 in the rain and snow. The apartment was ready for us and we were allowed to get keys earlier due to weather. We love the apartment and feel cozy and safe. The pool this summer was nice and well maintained. See More
Copper Spring Apartments Manager10/18/2019

Thank you for leaving your feedback for Copper Spring . We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. Please don't hesitate to reach out if there is anything else we can help you with! - Copper Spring Team

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Verified Resident 703172 2015 - 2019 Not Recommended
Reviewed 10/05/2019
Used to be fantastic, not anymore. The customer service here is horrible. The apartment is good, but if you need to get in touch with maintenance or the managers of the community, good luck. Its just about impossible at this point. Nobody answers the phone, nobody… See More
Copper Spring Apartments Manager10/09/2019

Thank you for your review, we appreciate your feedback. Please email us at [email protected] so that we can address any concerns you have about Copper Spring. We want to make your stay five stars :) Amanda, Bell Customer Service

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Verified Resident 700237 2006 - 2019 Not Recommended
Reviewed 09/27/2019
I have lived at Copper Springs for years and it has been bought and sold and property management has changed numerous times. It is currently managed by Bell Partners Property Management and they are taking steps to help the property make a comeback. ZRS managed the… See More
Copper Spring Apartments Manager10/08/2019

Thank you so much for your review. We value resident feedback and your residency with Copper Spring Apartments.

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Verified Resident 700238 2016 - 2019 Recommended
Reviewed 09/27/2019
We have seen through 3 companies run this property during our stay here. So its hard to provide a justifying statement. The Maintenance team is Great. All calls are answered without delay. For now, the new management has added a Free Vacuum for residents which is… See More
Copper Spring Apartments Manager10/08/2019

Thank you so much for your review. We are delighted to hear you are enjoying the new amenity spaces and value your feedback.

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Features & Amenities

Laundry

  • Washer/Dryer

General

  • 24-Hour Fitness Center
  • Bright Open Floor Plan
  • Business Center
  • Car Care Center
  • Clubhouse
  • Dining Room
  • Exterior Storage Space Available
  • Hard Surface Flooring
  • Outdoor Grill Stations
  • Palladian Windows
  • Pet-Friendly Community
  • Playground
  • Racquetball Court
  • Social Lounge with Java Bar
  • Spacious Bathroom Vanities
  • Spacious Bedrooms
  • Tennis Court
  • Two Resort Style Swimming Pools
  • Walk In Closets
  • Woodburning Fireplace

Pets

  • Cats Allowed
    Fee: $300
    Rent: $20
    Restrictions: Restricted Breeds Apply.
    Pet Limit: 2
    Comments: Pet Fee is $500 for 1st pet, $100 additional for 2nd pet
  • Dogs Allowed
    Fee: $300
    Rent: $20
    Restrictions: Restricted Breeds Apply.
    Pet Limit: 2
    Comments: Pet Fee is $500 for 1st pet, $100 additional for 2nd pet

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • We are temporarily ceasing in-person tours with prospective residents with our leasing offices closed. However, you can still talk to a leasing agent by calling or scheduling a tour and you can view video tours of our apartments on our website.

1 Bedrooms, 1 Bathroom

  • Price

    $930 - $1,692

  • SQ. FT.

    700

  • Available
    Avail.

    21 Units

  • Model

    A1A

2 Bedrooms, 2 Bathrooms

  • Price

    $1,275 - $2,086

  • SQ. FT.

    1,000

  • Available
    Avail.

    5 Units

  • Model

    B2A

  • Price

    $1,320 - $2,215

  • SQ. FT.

    1,100

  • Available
    Avail.

    3 Units

  • Model

    B2B

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Copper Spring combines classic design with first-class amenities to give you a luxury home that fits your lifestyle. One and two bedroom apartments with open concept layouts and thoughtful features ensures you will feel at home the second you walk through the door. Large bathroom vanities, walk-in closets, built-in bookshelves, Palladian windows, and wood burning fireplaces are among the features that each home may include. Copper Spring also has an abundance of community amenities to keep you busy and active. A BBQ grilling station perfect for entertaining or dinner outside, lighted tennis courts, 24-fitness center, professional business center and a complimentary coffee bar. No matter what your needs you will not have to travel for when you call our apartments in Richmond home.

Office Hours Open Now!

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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If I am a current residence at these apartments but need to get a different apartment due to get custody of my child and this is a shared corporate apartment what is the process and fees.

Anonymous · August, 14 2018
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How easy is it to find guest parking?

Anonymous · March, 19 2018
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Copper Spring Apartments Gallery

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Floor Plans
Copper Spring Apartments is a 700 - 1,100 sqft apartment in Richmond in zip code 23294. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $930 - $2,215. Nearby cities include Highland Springs, Henrico, North Chesterfield, Mechanicsville, and Bon Air. 23227, 23294, 23229, 23060, and 23228 are nearby zip codes.

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Copper Spring Apartments

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  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
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  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 07/04/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 09/25/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 06/26/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 06/26/2019) Image of Copper Spring Apartments in Richmond, VA
  • (Manager photo uploaded on 06/26/2019) Image of Copper Spring Apartments in Richmond, VA

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