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3301 Copper Mill Trace, Richmond, VA 23294
3301 Copper Mill Trace, Richmond, VA 23294

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Verified Resident 731817 2019 Not Recommended

Reviewed 12/28/2019

Since moving in here in May, I have had my toilet and aeraters (sp?) replaced, then repaired because the sink aerator was put in wrong. My hot water heater leaked onto the switches and almost caught fire, my dryer died and took 3 weeks to replace, and I ended up recaulking my shower stall myself because of my "extended" experience with maintenance taking forever to complete a job. I like my apartment and its convenience, but I wish it was easier to talk to management without actually having to physically go over to the office to speak to someone.
Copper Spring Apartments Manager01/27/2020

Thank you so much for your comments. Please give the office a call, and you should find that with the new managers in place you're able to reach the office by phone, and or email, [email protected] We are working hard to improve the response time to service requests and apologize for the frustrations with your experience. -The Copper Spring Team

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