Review History for anonymous

Creek's Edge at Stony Point


Updated Review

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anonymous

Resident ā€¢ 2013 - 2020

10/17/2020

A planned one+ year stay after downsizing has turned into seven happy years at Creeks Edge. It is great to have an efficient, perfectly sized residence after a large house..and a smaller, comfortable, trouble free footprint feels good especially in these challenging times. Emphasis on lock-and-leave convenience for us travel lovers has changed somewhat to having a secure nest, at least for the time being ..and Creek's Edge fits the bill. Service issues are handled with skill - and speed - 100%. Creek's Edge has done a great job of keeping the units upgraded, not only between residence changes, but also ongoing for current residents, and recently installed is a community gas fire place centrally located for cool weather enjoyment of a libation. A problem early on was inconsiderate residents being lazy and allowing their dogs to 'do their thing' without picking the mess up..even though there are pet cleanup stations around the property. A couple of years ago they instituted "Poo Prints" dog DNA tracking ..and the problem has virtually disappeared. So, I hand it to Abbey, Courtney, Pernell and Harry for making and keeping Creek's Edge a great place to live.
Manager

10/17/2020

Creek's Edge at Stony Point
Wow! We cannot thank you enough for taking the time to update your review. Our entire staff has loved having you all here for the past seven years; you make our jobs enjoyable! I am so glad to hear that you feel like this is not only a home that you can "lock and leave" but that you can spend your quarantine in and be safe and secure. We're also extremely excited for you to be able to spend nice evenings out by the firepit during the fall and look forward to seeing you out there! ~ Abbey Kasko, Property Manager
1 Previous Review

Previous Review

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anonymous

Resident ā€¢ 2013 - 2017

8/18/2017

We are going into our fifth year at Creek's Edge and still very happy with being here and enjoying being downsized and able to travel, come and go with no security worries being left behind. Its nice to enjoy a summer rain downpour or winter snowstorm from a third floor patio .. and not worry about flooding basements or shoveling snow. Noise issues are very limited - I think currently we have un-noisy neighbors. There are a lot of apartment options in Richmond and they are growing in number in the past few years. Creek's Edge has a very effective program of updating, maintaining and improving the apartment site and services and items even in the apartments, such as new microwaves, new washers and dryers community-wide, updated landscaping, painting, paving, new community outdoor grills at the pool complex, new clubhouse decoration etc so that even though the complex is a few years old, it looks fresh and inviting. Cannot say enough about the maintenance staff, Pernell and Harry and the leasing office support from Christina and Courtney. Any issues we have had have been dealt with cheerfully, quickly and professionally. All in all we are currently happy living here and would - and have - recommended it to friends.
    Manager

    6/15/2016

    Creek's Edge at Stony Point
    Thank you for your feedback! I am thrilled that you and your wife are enjoying living at Creek's Edge! It made our day to hear that you have found our office and maintenance teams to be helpful, professional and responsive to all of your needs. We set very high standards for our performance and please note that I have passed your comments along to the team. Our maintenance team is constantly coming up with ways to outdo their already stellar performance. Again, thank you for the great compliments and please continue to give us your feedback (positive and negative). We take all comments to heart and consider all resident feedback to be valuable tools for improvement! Christina Dunkum, Property Manager

    Review 4 out of 48

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    Creek's Edge at Stony Point

    March 2024

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