What is epIQ?
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.3
Grounds
4.5
Safety
4.5
Office Staff
4.5
Maintenance
4.5
Neighborhood
5.0
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
4
Managerās Review Engagement
Percentage of reviews responded to
100.00%
Managerās Review Reply Time
Average time to respond to reviews
2.25 days
Sort:
Resident 1184130
Verified Resident ā¢ 2016 - 2023
9/25/2023
9/26/2023
Resident 1183278
Verified Resident ā¢ 2023
9/22/2023
9/25/2023
Updated Review
Resident 970111
Verified Resident ā¢ 2020 - 2023
9/22/2023
9/26/2023
Updated Review
Resident 1017338
Verified Resident ā¢ 2017 - 2023
9/12/2023
9/13/2023
Resident 1096520
Verified Resident ā¢ 2021 - 2022
12/21/2022
12/22/2022
Updated Review
Resident 973675
Verified Resident ā¢ 2018 - 2022
8/1/2022
The apartment complex is very close to entertainment and local shops. The community is quiet and friendly. The management also hosts movie nights on Friday and they have seasonal events like Valentine's Day, St. Patrick Day and Halloween Party to name a few!!!
Resident 1050520
Verified Resident ā¢ 2016 - 2022
8/1/2022
Updated Review
Resident 974526
Verified Resident ā¢ 2015 - 2022
8/1/2022
Resident 1050484
Verified Resident ā¢ 2015 - 2022
8/1/2022
Updated Review
Resident 246179
Verified Resident ā¢ 2016 - 2022
7/19/2022
thought more services to be easily available to Autistic residents. VERY slow at fixing mini splits in the apts. Damage done to residents' furniture before finally being replaced; plus replacement took too long: years.
Updated Review
Resident 969957
Verified Resident ā¢ 2020 - 2022
7/18/2022
Resident 1021869
Verified Resident ā¢ 2022
5/3/2022
It has been good. The people who live there have been respectful and helpful. I'm just relieved to be around my friends at this apartment complex. The maintenance person is very efficient and handles repairs quickly.
Resident 1020698
Verified Resident ā¢ 2022
4/29/2022
Wonderful community to live in! The maintenance and overall appearance is great and the property is within walking distance to so many fun things to do. The staff is professional and quite knowledgeable.
Updated Review
Resident 975508
Verified Resident ā¢ 2021 - 2022
4/19/2022
Resident 1017373
Verified Resident ā¢ 2015 - 2022
4/18/2022
Nice place to live and is convenient to public amenities. Apartment complex is kept clean and staff makes sure all issues are taken care of. Can hear noise from other apartments. No complaints in living at Faison Residence.
Updated Review
Resident 885047
Verified Resident ā¢ 2021 - 2022
4/18/2022
Resident 974577
Verified Resident ā¢ 2016 - 2021
11/22/2021
It's caring and interesting. There are lovely people living here because it has a unique and inclusive ethos. It's close to shopping and restaurants. It's on a bus route so is very accessible. Staff are great.
Updated Review
Resident 378396
Verified Resident ā¢ 2021
11/22/2021
Really quiet place, just wish we could have a pool but other than that I LOVE IT. The staff s great and so are my neighbors. Could we also get weights for the exercise room as well. Or other equipment?
Resident 972280
Verified Resident ā¢ 2017 - 2021
11/15/2021
Resident 366574
Verified Resident ā¢ 2016 - 2021
11/15/2021
Resident 970038
Verified Resident ā¢ 2019 - 2021
11/10/2021
A secure building that has access to both social room and weight room. It makes me feel safe knowing no one can just walk into the complex. Mostly quiet among the day and night. Easy access to public transportation, stores, etc.
Resident 931347
Verified Resident ā¢ 2021
7/25/2021
Really fact that this a gated community. Close to many shops and restaurants. Friendly neighbors and staff which is always a plus. I would definitely recommend. Very secure building. Management seems to handle requests in a timely manner.
7/26/2021
Resident 882974
Verified Resident ā¢ 2021
3/12/2021
Very clean, well kept and modern building with nice common areas for entertainment like the outside patio, gym and television room! People is friendly to help. I love that you have racks for bikes just outside the building.
3/15/2021
Resident 482815
Verified Resident ā¢ 2018
5/2/2018
Beautiful apartments for the price. Huge windows and hardwood floors. Convienient location, relatively quiet street. Gated parking lot is very secure. Kitchen is lovely, but lacking drawers... Will live here as long as I can afford to!
Resident 348768
Verified Resident ā¢ 2015 - 2017
5/24/2017
5/24/2017
Faison Residence
Faison Residence is an apartment in Richmond in zip code 23230. This community has a 0 Bed, 0 Bath Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.