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The Bend at 4800

4800 Burnt Oak Drive, Richmond, VA 23234
(113 Reviews)
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"Overall over the last past 8 years I have been satisfied the staff is a good team maintena" ...
$905 - $1,005/mo
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Floor Plans & Pricing

2 Bedrooms

2 Beds, 2 Baths

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

C+

Review Ratings

Noise

2.9

Grounds

2.4

Safety

2.5

Office Staff

3.2

Maintenance

2.7

Neighborhood

4.2

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

23

Manager’s Review Engagement

A+

Percentage of reviews responded to

95.65%

Manager’s Review Reply Time

B

Average time to respond to reviews

18.13 days

View Community Timeline
View Community Timeline

The Bend at 4800 Reviews

(105)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1226718

Verified Resident 2016 - 2024

2/15/2024

Overall over the last past 8 years I have been satisfied the staff is a good team maintenance is very well respectable and do follow out on their orders and complete them I am satisfied with the living since I've been around here

    Manager

    2/16/2024

    The Bend at 4800
    Hi, we will pass your kind words along to the entire staff. Please give us a call or stop by our office if you ever need anything!
    Review Author Icon

    Resident 1225323

    Verified Resident 2020 - 2024

    2/10/2024

    Maintenance issues have recently gotten a tad better but they do not communicate when they do service, they do not call back when you leave messages either. I've been waiting on carpet cleaning since signing my new lease in July. I was told the manager… See More >
      Manager

      2/12/2024

      The Bend at 4800
      Dear Resident, thank you for taking the time to express your honest concerns. Our office staff work hard to ensure we address any concerns from our residents. Please give us a call at (804) 714-0027 or stop by so we can review the details point by point and try to improve your experience with us.
      Review Author Icon

      Resident 1224890

      Verified Resident 2023 - 2024

      2/9/2024

      I like my apartment just I need maintenance to come to my house when I need it But the other thing is the staff are very friendly and nice with me and my family they are a good persons and always help me

        Manager

        2/10/2024

        The Bend at 4800
        Hi, thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at The Bend at 4800! Please give us a call or stop by our office if you ever need anything!
        Review Author Icon

        Mia_S836

        Resident 2024

        1/23/2024

        Roaches, break ins, fraud

        This place is the worst my daughter was visiting and the kids broke into her and used in a highway robbery. If you get apartment close to the back know that your car will be broken into and the office will not do anything about… See More >
          Manager

          1/26/2024

          The Bend at 4800
          Thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. We want to understand what exactly happened, so please reach out to us at (804) 714-0027. We look forward to your call.
          Review Author Icon

          Resident 1208458

          Verified Resident 2023

          12/14/2023

          Worst apartment complex I have ever dealt with. The complex is extremely dirty, maintenance is the worst to deal with. The office staff is really nice but not a lot they can do with how bad the management is for the complex over all

            Manager

            12/14/2023

            The Bend at 4800
            Thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. We would like to have a better understanding about your experience and address your concerns. Please reach out to us at (804) 714-0027 so we may identify ways to improve your experience.

            Updated Review

            Review Author Icon

            Resident 1092460

            Verified Resident 2017 - 2023

            12/11/2023

            I have been here since 2017. There are some good people in the complex and then there are people who give the complex a bad name. Maintenance should follow through with work orders until the job is done. Trash area always looks… See More >
              Manager

              12/11/2023

              The Bend at 4800
              Thank you for sharing your experience and bringing your concerns to our attention. Our team would like some further feedback on how we may provide a better experience for you in the future. At your earliest convenience, please contact us at (804) 714-0027. We look forward to speaking with you soon.
              Review Author Icon

              Resident 1203597

              Verified Resident 2023

              11/30/2023

              It can be a wonderful community to be in. They do a lot of community things which is great because it shows they are active. However, to get things fixed that may be a concern to you and not them can cause some agitation being… See More >
                Manager

                11/30/2023

                The Bend at 4800
                Thank you for taking the time to leave us a review and your kind words about our community. We hope you will continue to be happy at The bend for years to come.
                Review Author Icon

                Resident 1201181

                Verified Resident 2023

                11/20/2023

                Es un lugar donde puedes tener una experiencia inolvidable y disfrutar de bonitos lugares y excelentes vecinos y mucho espacio en las rec?maras amplios guarda ropa y parque para que jueguen los ni?os y muy buen mantenimiento

                  Manager

                  11/21/2023

                  The Bend at 4800
                  ¡Gracias por sus amables palabras! ¡No dudes en pasar por la oficina o llamar a la oficina si necesitas algo!
                  Review Author Icon

                  Resident 1195375

                  Verified Resident 2021 - 2023

                  11/2/2023

                  Overall living experience is ok. No major issues. Just a lot of loud kids being rude and leaving trash on the lawns, around the trash bin and in the street. Majority of the staff at the rental office are nice.

                    Manager

                    11/2/2023

                    The Bend at 4800
                    Hi, we take our residents' comments seriously and would appreciate the chance to discuss your concerns further. If you would be willing, please reach out to our Property Manager at (804) 714-0027 so we can discuss this matter in hopes of reaching a resolution.
                    Review Author Icon

                    Resident 1193392

                    Verified Resident 2023

                    10/26/2023

                    Nice environment friendly neighbors. I think steps need power washer do to spider and spider webs. Community is great for the kids. A lot of activities which I like keep up great work. The Staff do great job

                      Manager

                      10/27/2023

                      The Bend at 4800
                      Hi, we appreciate you sharing this positive feedback with us! Don't hesitate to reach out if there is ever anything else we can help you with!
                      Review Author Icon

                      Resident 1190059

                      Verified Resident 2023

                      10/17/2023

                      The up keep outside the unit and inside the unit is very poor. It's always trashy in the hallways entrance. The outside looks trashy always. Maintaince takes forever to come out and respond. It has not been a safe environment to live in. No matter… See More >
                        Manager

                        10/17/2023

                        The Bend at 4800
                        We read all reviews and take the concerns of our residents seriously, we would like the opportunity to turn your experience around, please stop by the leasing office when you get a chance
                        Review Author Icon

                        Resident 1187422

                        Verified Resident 2020 - 2023

                        10/6/2023

                        I am a resident that have always kept a low profile and stay to self wherever I live. However as a single professional parent in corporate America I understand that a property can only be good as it's office & maintenance staff. Since I have… See More >
                        Manager

                        10/8/2023

                        The Bend at 4800
                        Hi, thank you for sharing your experience and bringing your concerns to our attention. If you would be willing, please reach out to our Property Manager at (804) 714-0027 so we can discuss this matter in hopes of reaching a resolution.

                        Updated Review

                        Review Author Icon

                        Resident 1066637

                        Verified Resident 2021 - 2023

                        9/14/2023

                        When I first moved here the community was great. After 8-9 months living here it has gotten worse. The rental office only cares about there self and safety and not the safety of the tenants. How do u have security for the office when you… See More >
                          Manager

                          9/17/2023

                          The Bend at 4800
                          Hi, we appreciate your honest review. Our team strives to deliver an excellent experience, but it sounds like we missed the mark. If you would be willing, please reach out to our Property Manager at (804) 714-0027 so we can discuss this matter in hopes of reaching a resolution.

                          Updated Review

                          Review Author Icon

                          Resident 1061839

                          Verified Resident 2021 - 2023

                          9/11/2023

                          I love where I live. The office staff is very friendly and helpful. They fix things in a timely fashion. The grounds are kept in good condition. My only issue is not enough handicap parking at the building I live in. There are mainly 2… See More >
                            Manager

                            9/13/2023

                            The Bend at 4800
                            Hi, thank you for your review! Please give us a call or stop by our office if you ever need anything!
                            Review Author Icon

                            Resident 1178751

                            Verified Resident 2018 - 2023

                            9/9/2023

                            Every since I moved over here it's always something and I feel like they never want to fix things in a timely matter I still have a crack in my bedroom wall that was out there in 2018 when I first moved here that hasn't… See More >
                              Manager

                              9/12/2023

                              The Bend at 4800
                              Hi, we appreciate your honest review. Our team strives to deliver an excellent experience, but it sounds like we missed the mark. We will be happy to discuss your concerns further. Please call us at (804) 714-0027 or stop by the leasing office at your earliest convenience.

                              Updated Review

                              Review Author Icon

                              Resident 1047138

                              Verified Resident 2017 - 2023

                              7/20/2023

                              The experience has been horrible Honestly i should have never renewed my lease Property management has no regards for working tenants they do not come out and fix anything in a timely fashion They havent allowed tenants to use the pool for almost 2 years… See More >
                                Manager

                                7/22/2023

                                The Bend at 4800
                                Hello, Thank you for sharing your experience and bringing your concerns to our attention. We will be happy to discuss your concerns further. Please call us at (804) 714-0027 or stop by the leasing office at your earliest convenience.

                                Updated Review

                                Review Author Icon

                                Resident 1043782

                                Verified Resident 2019 - 2023

                                7/10/2023

                                My experience here is somewhat not satisfied??It takes 3 months for someone to come out and fix things?.. then on top of that there were 2 shootings out there ?.. one deceased and the other didn't and no security the first?.. then these kids hanging… See More >
                                  Manager

                                  8/14/2023

                                  The Bend at 4800
                                  Thank you for taking the time to leave us a review, we would like to address your concerns in person, please stop by the leasing office at your convenience

                                  Updated Review

                                  Review Author Icon

                                  Resident 1042826

                                  Verified Resident 2016 - 2023

                                  7/7/2023

                                  Brandon & Pedro Outstanding hard workers? they pick up were others left work undone in my apartment. They are Keepers very satisfied with the work they did in my apartment today. they resolve all of my issues and 30 minutes or less. That was super… See More >
                                    Manager

                                    7/9/2023

                                    The Bend at 4800
                                    Hi, we will pass your kind words along to the entire staff. Please give us a call or stop by our office if you ever need anything!
                                    Review Author Icon

                                    Resident 586971

                                    Verified Resident 2022 - 2023

                                    6/29/2023

                                    Well just to get started my experience only lasted a brief 6 months. As I moved in I was greeted by the office manager who began to yell at me from the balcony of the office while I was moving my furniture in. The maintenance… See More >
                                      Manager

                                      6/30/2023

                                      The Bend at 4800
                                      Thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. If you would be willing, please reach out to our Property Manager at (804) 714-0027 so we can discuss this matter in hopes of reaching a resolution.

                                      Updated Review

                                      Review Author Icon

                                      Resident 1022632

                                      Verified Resident 2020 - 2023

                                      5/6/2023

                                      I have not regretted moving here. With my family. My area of residence is not noisy and the youth are mostly respectful to the adults. Schools in our immediate district has teachers that cares about our children learning. Staff and maintenance in our apartment… See More >
                                        Manager

                                        5/8/2023

                                        The Bend at 4800
                                        Hi, it's experiences like yours that really keep us motivated! We always strive to provide a positive experience! Please give us a call or stop by our office if you ever need anything!
                                        Review Author Icon

                                        Resident 1134504

                                        Verified Resident 2022 - 2023

                                        4/25/2023

                                        I have had some good experiences dealing with people in the front office. Some are very caring, friendly and helpful. There is a big problem with processing rent payments. But staff and maintenance workers are doing a good job and seem to care about their… See More >
                                          Manager

                                          4/27/2023

                                          The Bend at 4800
                                          Hi, we appreciate you sharing this feedback with us! Don't hesitate to reach out if there is ever anything else we can help you with!
                                          Review Author Icon

                                          Resident 1128773

                                          Verified Resident 2011 - 2023

                                          4/6/2023

                                          My overall experience here has been alright. Maintenance has been very kind and their response time has been adequate. If they are running behind or a part has not come in, they have stopped by to update me. The only issues in… See More >
                                          Manager

                                          4/6/2023

                                          The Bend at 4800
                                          Thank you so much for taking the time to leave us a positive review, we are glad to hear you have enjoyed your stay with us
                                          Review Author Icon

                                          Resident 1126544

                                          Verified Resident 2022 - 2023

                                          3/30/2023

                                          Apartments are nice. Each neighbors could do better, swiping breezeway. Trash always outside park lot. Front office always polite & maintenance. Maintenance could do better change filters not halfway.

                                            Manager

                                            3/31/2023

                                            The Bend at 4800
                                            Hello, we appreciate you taking the time to leave us this feedback. We will be happy to discuss your concerns further. Please call us at (804) 714-0027 or stop by the leasing office at your earliest convenience.
                                            Review Author Icon

                                            Resident 1121595

                                            Verified Resident 2022 - 2023

                                            3/13/2023

                                            Very bad experience not professional bad maintenance not professional I was showed one apartment for advertisement and then when I got to the apartment complex it was a different apartment it wasn't the apartment that I packed the trash that's the outer area of outside… See More >
                                              Manager

                                              3/16/2023

                                              The Bend at 4800
                                              Thank you for sharing your experience and bringing your concerns to our attention. If you would be willing, please reach out to our Property Manager at (804) 714-0027 so we can discuss this matter in hopes of reaching a resolution.
                                              Review Author Icon

                                              Resident 1119837

                                              Verified Resident 2018 - 2023

                                              3/9/2023

                                              I moved here in 2018, and my personal experience has been 3 out of 5. This rating is just from overtime, from the time I've been here it was a 1 out of 5 because maintenance would never come out, but that's gotten much better.… See More >
                                                Manager

                                                3/11/2023

                                                The Bend at 4800
                                                Hi, thank you for choosing The Bend at 4800 as your home! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!

                                                Features & Amenities

                                                Laundry
                                                • Washer/Dryer Connections
                                                Parking
                                                • Parking
                                                Pets
                                                • dog Allowed
                                                  Restrictions: The Bend at 4800 utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.. Pet Limit: 1
                                                  Less Info
                                                  More Info
                                                • cat Allowed
                                                  Restrictions: The Bend at 4800 utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.. Pet Limit: 1
                                                  Less Info
                                                  More Info
                                                Other
                                                • Air Conditioner
                                                • Balcony
                                                • Clubhouse
                                                • DishWasher
                                                • Fitness Center
                                                • High-Speed Internet
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Pet Park
                                                • Playground
                                                • Pool
                                                • Refrigerator
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                                                Leasing

                                                Enjoy lush landscaping as you come home to The Bend at 4800 in North Chesterfield, VA. Right off Chippenham Parkway in between State Route 150 and a short drive to Interstate 10 allows connections to restaurants and tons of entertainment. Parents will be pleased to know locals schools and parks are close by. If convenience and location are important to you, then you've come to the right place. All Square Footage is Approximate.
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 05:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                South Oxford Management

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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: How easy is it to find guest parking?
                                                Manager

                                                06/29/2018

                                                The Bend at 4800
                                                A: My name is Bettina and I am the community manager at Ivy Walk Apartments. Changes to visitor parking were made in the summer of 2016 only to better accommodate our residents. We will look into the matter and reevaluate the current situation. Thank you!
                                                Anonymous
                                                Answered on: 06/16/2018
                                                A: They took away a ton of guest spots last year. So much that if I need to drive a different car, I have to park my regular car in a guest spot to ensure I'll have a spot when I come in past ten. I have come home and had to go back to the Walmart around the corner and park there and catch a ride back home. We were told....we arent expected to have overnight guests so theres no need to have a lot of guest spaces.

                                                Frequently Asked

                                                Based on 113 number of votes by renters, The Bend at 4800 is currently rated 3 out of 5 stars.
                                                The Bend at 4800 is rated 2.4/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                The Bend at 4800 is rated 2.7/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                The Bend at 4800 is rated 2.9/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                The Bend at 4800 is rated 2.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                The Bend at 4800 is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                The Bend at 4800 is rated 3.2/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                Managers have responded to 95.6522% of their community reviews in the past year.
                                                Managers have replied within 18.13 days to their community reviews in the past year.
                                                South Oxford Management
                                                dog Allowed
                                                Restrictions: The Bend at 4800 utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.
                                                Pet Limit: 1
                                                cat Allowed
                                                Restrictions: The Bend at 4800 utilizes PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. All current and future residents must create a PetSreening.com Profile, even if there will not be a pet in the apartment. Upon completion of the PetScreening.com Profile, we will determine the pet's acceptance and the applicable pet fees. Click below for more information regarding our PetScreening.
                                                Pet Limit: 1
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths

                                                Contact Property

                                                The Bend at 4800

                                                March 2024

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                                                Beds

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                                                Baths

                                                0

                                                The Bend at 4800 is an apartment in Richmond in zip code 23234. This community has a 2 - 3 Beds, 2 Baths, and is for rent for $1,005. Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

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