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New Manchester Flats

715 East 4th Street Suite 24, Richmond, VA 23224
715 East 4th Street Suite 24, Richmond, VA 23224

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Ratings & Reviews (71 Reviews)

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Verified Resident 658138 2017 - 2020 Recommended

Updated 07/10/2020

Reviewed 06/28/2019

My only issue is that some other tenants sometimes do not abide by the quiet hours starting at 10 pm and don't seem to respect others. Sometimes people party until late at night, others scream at each other, dogs bark constantly because they are left alone… See More
New Manchester Flats Manager03/30/2020

It's excellent to hear your experience has been pleasant and comfortable! Thank you so much for your kind words regarding our staff, too. We would be happy to look into any individual concerns you're experiencing, though. Please do not hesitate to reach out to the office if you run into any noise issues.

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Verified Resident 784271 2020 Recommended

Updated 06/26/2020

Reviewed 06/26/2020

I love my apartment the industrial modern style is exactly what I was looking for! The amenities are awesome as well as the location couldn't be better for my requirements. The staff is very friendly and knowledgeable!
New Manchester Flats Manager28/28/2020

Fantastic! Thank you so much for leaving us this review. We are so glad that you have had an enjoyable experience at New Manchester Flats. We take pride in providing exceptional amenities within the complex, and close proximity to local establishments when our residents are outside of our complex. Thank you once more for leaving us this amazing review and I hope you have a good day.

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Verified Resident 783163 2020 Recommended

Updated 06/23/2020

Reviewed 06/23/2020

Living here so far has been good. Walls are very thin. You can hear everything. Other than that I love my apartment so far. Gabby has been amazing from the beginning of the apartment application all the way to the moving in process.
New Manchester Flats Manager25/25/2020

Thank you very much for taking the time to leave us this feedback. We are glad to hear that you have had a good move-in experience within New Manchester Flats. I'd like to apologize about the thin walls, and if there is anything we can do to improve your experience, please feel free to contact our management office as you see fit. Thank you and I hope you have a good day.

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Verified Resident 715996 2019 - 2020 Recommended

Updated 06/14/2020

Reviewed 11/10/2019

Community is nice they are putting in new landscaping and building newer apartments . Only down side is the contractors are loud all morning but they new building look to be getting completed pretty fast .
New Manchester Flats Manager15/15/2019

What a treat to read your feedback! We are thrilled you love your beautiful apartment. And to hear your kind words about your neighbors -- this warms our hearts, as we have such a lovely group of residents. Thank you so much for sharing your experience with us.

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Verified Resident 700773 2017 - 2020 Not Recommended

Updated 06/14/2020

Reviewed 09/29/2019

Management here is lazy and lacks communication. Our amenities are out dated and the property is never properly cared for as far as landscaping and trash. Work orders get completed sometimes and there are termites in some apartments.
New Manchester Flats Manager03/09/2020

We appreciate your feedback, as it helps us improve our services to provide the best residency for our residents. It would be great if we could learn more about your experience and your concerns, though. Could you reach out to the office directly so we can discuss this further? Thank you; we look forward to hearing from you.

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Verified Resident 773535 2019 - 2020 Recommended

Updated 05/29/2020

Reviewed 05/29/2020

Dodson property have great staff who are very professional and polite. They are pretty quick to answer any questions. They made the process for me easy as possible with no problems at all. I have not had any issues the last 4 years
New Manchester Flats Manager03/03/2020

This is excellent to hear! We're honored to have been given the opportunity to serve you over the past four years, and it's great to know your experience has been satisfactory. It's always our pleasure answering any questions you may have!

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Verified Resident 771742 2019 - 2020 Recommended

Updated 05/24/2020

Reviewed 05/24/2020

I have been here 5 months. I have experienced Termites, Mold, and leaks from ceilings. The whole month of April and most of may. I have been cleaning up trash that keeps falling thru cracks in ceilings ! See More
New Manchester Flats Manager26/26/2020

Oh dear, I apologize to hear about this, and I thank you for bringing it to my attention. I would like to address these matters firsthand, and I invite you to contact us at (804) 205-1235. Thank you very much for this review, and I look forward to speaking with you soon.

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Verified Resident 771738 2018 - 2020 Recommended

Updated 05/24/2020

Reviewed 05/24/2020

For the value and amenities, I thoroughly enjoy living in New Manchester Flats. Any maintenance requests are honored in a timely manner. I anticipate being able to take advantage of the pool area lounge chairs when weather permits! See More
New Manchester Flats Manager26/26/2020

Fantastic! We are so glad to hear how much you're enjoying your residency at New Manchester Flats! It's great to know your maintenance requests have been completed in a timely manner, as that is our goal. I hope your experience with our pool area is just as wonderful, and I thank you very much for this wonderful feedback.

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Verified Resident 723678 2019 - 2020 Recommended

Updated 05/22/2020

Reviewed 12/06/2019

The community itself is very quiet place to live and very clean it just needs a better communication system, when you place a ticket in the system online it should be someone to contact you if you are waiting longer than a week pertaining to the… See More
New Manchester Flats Manager03/11/2020

We're thrilled to hear you're enjoying our peaceful community! We are always open to ways to improve our services, so please do not hesitate to reach out to our office if you have any suggestions.

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Verified Resident 769346 2018 - 2020 Recommended

Updated 05/15/2020

Reviewed 05/15/2020

Main issues have been with neighbors, not with staff. Staff have been kind and helpful. I have a dog and one of the biggest problems have been other dogs owners: dogs off leash and dog waste not being cleaned up. There have also been some disruptive… See More
New Manchester Flats Manager20/20/2020

We appreciate your feedback and are glad to hear your interactions with our staff have been positive. We would like to assist with any concerns you have, though, and invite you to contact our office directly. We're happy to help.

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Verified Resident 767175 2020 Recommended

Updated 05/08/2020

Reviewed 05/08/2020

Really been enjoying this place. Really love the modern look of the apartment. I don't hear any noise from the neighbors (from my apartment). If I have any issues they will fix it right away. It's in a great location of the city and near 95… See More
New Manchester Flats Manager11/11/2020

We are delighted by your review! It's so great to hear how much you're enjoying your modern apartment and the location of the community. To know our service has been satisfactory is music to our ears.

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Verified Resident 700282 2019 - 2020 Recommended

Updated 05/03/2020

Reviewed 09/27/2019

The new staff is great and the neighbors are really nice a welcoming. When I first moved in the current manager was very misleading of the apartment and gave false representation of what I was moving into. The new management are great See More
New Manchester Flats Manager20/09/2020

We're so glad you're pleased with the service offered by our current team! We're dedicated to providing residents with a terrific experience and we're thrilled your feedback reflects that.

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Verified Resident 764408 2017 - 2020 Recommended

Updated 05/01/2020

Reviewed 05/01/2020

Beautiful apartment and dog friendly. Residents are friendly and in the three years I have lived here I haven't had a problem with anyone. The parking is tight in the back and sometimes the office staff can give wrong information (have not had this recently though)… See More
New Manchester Flats Manager04/04/2020

Thank you for sharing your experience with us! We're so glad you've enjoyed your residency thus far, and we're honored to have been given the opportunity to serve you for the past three years. We're always here to answer any questions should you have any!

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Verified Resident 759611 2019 - 2020 Recommended

Updated 04/15/2020

Reviewed 04/15/2020

It's a great community friendly neighbors and great staff. Offers more than most apartments and very convenient to travel from being that you live off the highway. Love the marble tops and washer and dryer unit being in my unit it's awesome.
New Manchester Flats Manager18/18/2020

This is excellent to hear! Thank you for pointing out a number of great features about New Manchester Flats! From the location to your in-unit washer and dryer, we're so pleased our community is working out well for you and you find it to be a great value!

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Verified Resident 756011 2019 - 2020 Recommended

Updated 03/29/2020

Reviewed 03/29/2020

New machester flats is great community full of good neighbors. Some of which have became close friends. The pool is a great meeting area for all of us where we truly feel like a family. The area is always kept clean!
New Manchester Flats Manager31/31/2020

This is amazing feedback! We have a lovely group of residents and it's wonderful to hear how it's like one big family. To know you've had a 5-star experience is music to our ears and we'll be sure to pass along your kind words to our maintenance team for a job well done when it comes to keeping our community in tip-top shape!

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Verified Resident 660864 2020 Recommended

Updated 03/15/2020

Reviewed 03/15/2020

So far so good, I love the windows and open floor plan in my new place. They fixed the things that were broken fairly quick and I'm excited to stay here. The noise is manageable and not really an issue
New Manchester Flats Manager17/17/2020

It's lovely to hear how much you love your new apartment. We too think the open floor plans and windows are great and so inviting! Thank you for the feedback regarding our quick response times to maintenance requests as well. We are always here for our residents and we hope you continue to enjoy your residency!

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Verified Resident 659652 2019 - 2020 Recommended

Updated 03/08/2020

Reviewed 07/02/2019

I love this community everyone is so nice. I especially love the security of the building and we have a pool and a gym the apartment is so spacious I love the high ceilings and ceiling fans in each room
New Manchester Flats Manager03/04/2020

What a wonderful review! And the 5-star rating is such an honor! Hearing how much you love the community is excellent! We are so honored to serve you, and to know you are comfortable and happy makes our jobs even more worthwhile. Thank you so much for detailing your experience.

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Verified Resident 658071 2019 - 2020 Recommended

Updated 03/01/2020

Reviewed 06/28/2019

Let me start off by saying this community is like most. There were pros and cons with living here but like with most things you learn to figure it out. Personally i had no REAL issues at this complex however, the turnover rate within staffing is… See More
New Manchester Flats Manager30/30/2019

That is so great to hear! Nothing warms our hearts more than to know our residents are completely satisfied. We hope you have a fantastic summer here at New Manchester Flats with lots of time spent at the pool! Thank you for letting others know about your positive experience.

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Verified Resident 744656 2019 - 2020 Not Recommended

Updated 02/14/2020

Reviewed 02/14/2020

parking space is too tight; cars are parked too close risking damage; neighbors dont pick up after themselves (especially during the weekend); there's been time when I've left for work on a Monday and the front area or parking lot has garbage;
New Manchester Flats Manager18/18/2020

I'm so sorry to hear about your concerns. If you have a moment to stop by the office, I'd love to learn more about your experience. And if there are any areas that still have garbage in view, please do not hesitate to let me know and I'll have our team investigate at once.

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Verified Resident 655895 2019 - 2020 Recommended

Updated 02/14/2020

Reviewed 06/23/2019

My experience has been the highest and best so far. I hope to renew if I have different plans. Layout and styles are well designed. The concrete floor gets dusty easily which takes some time to keep up with cleaning for me. I got used to… See More
New Manchester Flats Manager25/25/2019

We're so happy to welcome you to the community, and it's wonderful to hear the move-in process went smoothly. I definitely want to ensure you're receiving a reply back in a timely manner and messages aren't lost, however. If you have a moment to swing by the office, we can see where the lapse is and make sure it doesn't happen again. We definitely want to ensure you're enjoying both your home and all aspects of the community!

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Verified Resident 740740 2019 - 2020 Recommended

Updated 01/31/2020

Reviewed 01/31/2020

The place is nice. The people are nice. Not much interaction with neighbors which is great. The parking is horrible. The spaces are so small. You can barely fit your car. That's the only thing that sucks.
New Manchester Flats Manager03/03/2020

Thank you for sharing your thoughts with us and for pointing out how nice the community and people are! That said, I'm sorry to hear about your parking concerns. If you'd like to discuss it further, please feel free to stop by the office and we can go over your feedback in person.

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Verified Resident 740735 2014 - 2020 Not Recommended

Updated 01/31/2020

Reviewed 01/31/2020

New office staff turnover is high. No one is stable. Takes too long for certain requests to get taken care of. It's not like it used to be when we first moved into the apartments. Starting to rent to a younger crowd who in turn is… See More
New Manchester Flats Manager03/03/2020

Oh no, I'm so sorry to hear of your frustration. There have been some changes to our team, but I would like to personally chat to learn more about your experience and gain insight into your concerns. Our office is open six days a week (Monday through Saturday) if you have a moment to stop by. I'd love to get to work ensuring any requests are completed in a timely manner.

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Verified Resident 737138 2019 - 2020 Recommended

Updated 01/18/2020

Reviewed 01/18/2020

Great environment, people are friendly. Very secure area. Convenient to stores. Love the accessibility to 95 exits. Pet friendly and they have fun events for neighbors to meet and greet. Ample parking for residents.
New Manchester Flats Manager30/30/2020

Thanks for pointing out so many of the excellent features that set us apart, from our pet-friendly nature to close proximity to I-95. We are delighted you're loving our convenient location and fun events -- there really is so much to do nearby, isn't there? Thanks again for the awesome shout-out; hope you have a great day!

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Verified Resident 735441 2016 - 2020 Not Recommended

Updated 01/12/2020

Reviewed 01/12/2020

When I moved in, in 2016, the front office had different management and seemed to be very tenant oriented and caring. Dodson took over without notice to current tenants. While not much has changed, and some has changed for the better, other things fell by the… See More
New Manchester Flats Manager30/30/2020

I definitely would like to learn more about your experience, including any items that you feel have fallen by the wayside as that is completely opposite of our intentions. If you have a moment to swing by the office to chat, I would love to discuss your feedback and gain your perspective, especially since you've been a resident for four years. We value suggestions from community members and are always interested in making sure your experience is top-notch.

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Verified Resident 731651 2019 Not Recommended

Updated 12/27/2019

Reviewed 12/27/2019

My experience with New Manchester flats has be very rocky. On move in day I was given the wrong key and my apartment was not clean. I have put in several request and no one has showed up. I even contacted the rental office to see… See More
New Manchester Flats Manager07/07/2020

Oh no, I am so sorry for the frustration and overall confusion. I'd like to work with you directly to ensure any and all issues are resolved to your satisfaction. Would you be able to stop by the office so I can look into your account and provide you with a status update on any open work orders? Thank you again for your patience, and I assure you we will get to the bottom of this.

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Features & Amenities

Laundry

  • Laundry On-Site
  • Laundry in Units

Parking

  • Uncovered Parking

General

  • Community Center
  • Controlled Access
  • Gym
  • Pool

Pets

  • Dogs Allowed
    Weight Limit: 25lbs
  • Cats Allowed

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $1,331

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $1,117

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

1 Bedrooms, 1.5 Bathrooms

  • Price

    $1,429

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1.5 Bathrooms

  • Price

    $1,672

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,191

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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Can you hear your neighbors?

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New Manchester Flats is an apartment in Richmond in zip code 23224. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,117 - $1,672. Nearby cities include Highland Springs, North Chesterfield, Henrico, Mechanicsville, and Bon Air. 22026, 23219, 23075, 23075, and 23113 are nearby zip codes.

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New Manchester Flats

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Management Photos (6)

  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA
  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA
  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA
  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA
  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA
  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA

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Resident Photos (1)

  • (Resident photo uploaded on 05/31/2012) Image of New Manchester Flats in Richmond, VA
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