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New Manchester Flats

715 East 4th Street Suite 24, Richmond, VA 23224
715 East 4th Street Suite 24, Richmond, VA 23224

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Ratings & Reviews (127 Reviews)

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 Verified Resident 920045vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/22/2021
I moved in very fast i was so great full for getting the help i needed as a young parent everyone is so kind and respectful they make sure everything in our houses is updated! they keep everyone packages safe also See More
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 Verified Resident 918499vrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2021
After moving in I noticed the floors and appliances could have been cleaned better. Also the Air-conditioning compressor, on the roof , Very loud (especially at night)when trying to sleep. Neighbors are nice. See More
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New Manchester Flats Manager

06/21/2021

Thank you for taking the time to share your thoughts with us. We're sorry to hear about your frustration. Our team is here for you and would be happy to discuss your concerns in greater detail and help in any way we can. Please contact us by phone at (804) 205-1235 or via email at [email protected]

 Verified Resident 658138vrp 2017 - 2021
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/15/2021
Management & Management staff are great. Some tenants don't discipline or treat their pets well and, that some are NOT respectful of quite hours and others who live and work here, playing music loudly See More
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New Manchester Flats Manager

06/17/2021

Thank you very much for this review. We appreciate all your kind words about our team. I would like to speak more with you though, so if you could give me a call at 877-538-3502 that would be great. Thank you and I look forward to hearing from you.

  2 Previous Reviews· Last 12/29/2020
 Verified Resident 915491vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2021
It's a fairly quiet and clean area. I feel really safe in this community and I thoroughly enjoy the quiet. The rental staff is pretty helpful and supportive. When I moved in, I was welcomed and treated well. See More
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New Manchester Flats Manager

06/14/2021

Thank you very much for this review! We are so glad you have had an excellent move-in experience. We appreciate all your kind words about our different features, and if there is anything else we can do for you, please do not hesitate to let us know.

 Verified Resident 915487vrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2021
My experience so far has been great. The staff is professional and helpful. My apartment is beautiful, new and updated appliances. There are a few issues with neighbors leaving spill in the elevators from dogs. Other than that I love my new apartment. See More
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New Manchester Flats Manager

06/14/2021

We're so happy to hear that you're pleased with your residency at New Manchester Flats. It's wonderful to know your experience has been great thus far and we hope you continue to love your apartment. Thanks again for the great review and we hope you have a wonderful day!

 Verified Resident 912242vrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/04/2021
Moving into the apartment 325 was a wonderful experience. The upscale style of the apartment and hardwood floors are very accommodating to my needs and lifestyle as well as the new appliances. State of the art eco-friendly washer and dryer units are wonderful as well See More
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New Manchester Flats Manager

06/08/2021

Hello and thank you for this review! We are so glad that you have been enjoying your time at New Manchester Flats. We appreciate all your kind words about the different features of our complex. If there is anything else we can do, please do not hesitate to let one of our office staff know. Thank you and have a great day.

 Verified Resident 912241vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/04/2021
So far it's been pretty good. There is a problem with people not cleaning up after their dogs. Maintenance requests are handled well. They are also quick to handle requests. The pool is a nice area to relax at as well. See More
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New Manchester Flats Manager

06/08/2021

Thanks for letting us know more about your experience. We value your feedback and are glad to hear you find the pool to be a great place to relax. If you ever have any concerns or comments, please let our office know and we'll be happy to help.

 Verified Resident 908153vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/25/2021
So far I've had a great experience with the apartments. This is my first apartment I was really hesitant going in. I really wanted to be somewhere that I felt appreciated. So far it's been a great experience and if all goes well I will be… See More
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New Manchester Flats Manager

05/26/2021

We value your comments and are glad to hear your experience has been a great one thus far. Our team takes resident satisfaction seriously and we're so pleased you're enjoying our dedication. If you run into any concerns, though, please do not hesitate to let us know by phone at (804) 205-1235 or via email at [email protected] as we're happy to assist.

 Verified Resident 907490vrp 2018 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/24/2021
I love living here. It is beautiful and a great community to live in. The staff is friendly and always gets back to you quickly. The maintenance requests are always completed quickly and correctly. I would recommend this place to any friends or family. See More
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New Manchester Flats Manager

05/28/2021

Thank you so much for this review! We love hearing how you've been enjoying our different community features at New Manchester Flats. Your feedback is appreciated about our excellent maintenance team, and if there is anything else we can do, please do not hesitate to let us know. Thank you and have a great day.

 Verified Resident 902690vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/11/2021
Awful parking situation, tons of people taking up the lot have to park half a mile away almost. Never recommend this. Why pay for parking pass and they let anyone park there and let people double park and let people from other buildings park and take… See More
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New Manchester Flats Manager

05/16/2021

I'm so sorry to hear about your frustration with parking. Resident satisfaction is important to us and I invite you to reach out to my team at [email protected] so we can connect and go over solutions. I hope to hear from you soon.

 Verified Resident 901270vrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/07/2021
So far I absolutely love it, the staff and neighbor's have been very friendly and the apartment is BEYOND outstanding! I can't wait to finish decorating to make it really feel like home! The only issue I have been having lately is the parking, the parking… See More
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New Manchester Flats Manager

05/09/2021

We're glad to hear you love your new apartment, and we'd like you to know our team is here for you to go over any parking questions or concerns. Please feel free to give our office a call at (804) 205-1235 if you'd like to chat further. And welcome home!

 Verified Resident 901263vrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/07/2021
It has been a pleasant expericence so far. The only issues that I ran into were a fix things that were wrong with inside of the apartment but after 2-3 calls to maintenance they were resolved. Also, there were some online issues where my initial deposit… See More
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New Manchester Flats Manager

05/09/2021

We appreciate your feedback and are glad to hear your residency has been a pleasant one thus far. Our team cares about our residents' satisfaction and we're glad to see we earned a solid four stars. Thank you for the great review.

 Verified Resident 898733vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/30/2021
It is very peaceful here. I love the esthetic, the people, and how quiet it is. The complex also provides activities, hang outs, and food trucks sometimes! My only complaint would be how rude the towing company is that they use here. It's really hard to… See More
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New Manchester Flats Manager

05/02/2021

We appreciate your comments and value your opinions. Our office is always just a phone call away if you have any suggestions or concerns. Thanks for taking the time to leave us a review and we hope you to continue to enjoy New Manchester Flats.

 Verified Resident 639791vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/30/2021
The maintenance staff is very quick and friendly. Things are fixed and replaced in a timely manner. They always clean up after themselves and make sure they communicate with all in the household. They make sure covid procedures Are in place See More
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New Manchester Flats Manager

05/02/2021

Thank you for taking the time to leave us this feedback! We appreciate hearing how our incredible maintenance team at New Manchester Flats has met your expectations. If there is anything further our team can do to assist you, please do not hesitate to let us know. Thanks and have a great day!

 Verified Resident 896949vrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2021
So far, so good! I just moved in. I had been looking at these lofts for awhile and I'm so happy I'm finally here. I love how the community portal keeps neighbors informed of everything we need to know See More
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New Manchester Flats Manager

04/25/2021

Welcome to New Manchester Flats! We're so glad you've chosen to reside with us and we appreciate the feedback letting us know how much you're enjoying your experience. Thanks for the 5-star rating!

 Verified Resident 894258vrp 2020 - 2021
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/23/2021
My experience would be much better if I could get my washer fixed. It's been months it's been broken and no one will help me. I DONT UNDERSTAND WHY. Other than that, it's been pretty good. It's quiet and pretty and my neighbors are nice. Really… See More
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New Manchester Flats Manager

04/25/2021

We're here for you and want to connect right away so we can get your washing machine fixed. Could you reach out to us at [email protected] so we can speak directly? We look forward to hearing from you.

  Previous Review
· 04/16/2021
 Verified Resident 896372vrp 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/23/2021
The best only way to summarize the management's response to my maintenance requests is gross negligence. I am very unsatisfied as a tenant. It's been 8 months since my first request to fix my dishwasher and it still hasn't been resolved. They didn't have a spare… See More
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New Manchester Flats Manager

04/25/2021

I'm so sorry to hear about this and I want to help. So I can work with you directly to resolve your concerns, could you reach out to me at [email protected]? I hope to connect with you soon.

 Verified Resident 684677vrp 2017 - 2021
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/22/2021
It's great for the price when you qualify for the low income units. You definitely get what you pay for. Thin walls. Awful neighbors. Noisy stuff. Dirty things. Broken appliances. Yada yada. But if you can bare with it, worth the price! See More
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New Manchester Flats Manager

04/25/2021

I'm sorry to hear about your disappointment with certain aspects of your experience. It's important to us that you're completely satisfied and I invite you to reach out to my team at [email protected] so we can assist. We look forward to hearing from you.

  Previous Review
· 09/10/2020
 Verified Resident 893124vrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/13/2021
I have only been living in this community since the beginning of February and I absolutely love it so far. The office staff is very attentive and professional, they have done an awesome job as far as I'm concerned and I would definitely recommend this community… See More
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New Manchester Flats Manager

04/15/2021

Thanks for letting us know about your experience thus far. It's wonderful to hear you love your residency and find our service to be excellent as well. We are thrilled to know you would recommend New Manchester Flats to others.

 Verified Resident 889434vrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/04/2021
The Manchester flats is an amazing place to live ,the staff is super friendly, the neighbors are super nice.The community had a 24/7 gym and a pool and a beautiful court yard, good for hosting company See More
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New Manchester Flats Manager

04/05/2021

Wow, thank you for pointing out so amazing aspects of your residency! It's fantastic to know you're loving our first-class amenities and attentive service. We appreciate the 5-star rating!

 Verified Resident 889286vrp 2015 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/03/2021
Needed to call police several times because someone in the hallway which faces the pool Was playing the music so loud, I could hear every word in every song. And they couldn't hear me banging with my cane! I just had surgery which cost $ 300,000.… See More
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New Manchester Flats Manager

04/05/2021

Our team is sorry to hear about the noise issue you encountered and we're always here for you if you have any concerns. Please feel free to give our office a call or send us a note at [email protected] if you have any questions or comments.

 Verified Resident 887975vrp 2012 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/26/2021
Friendly neighbors and residents but office staff has changed so many times it has made the lease or issues in the apartment hard to keep up with. New staff is nice and changes have been interesting to deal. See More
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New Manchester Flats Manager

03/28/2021

We value your comments and appreciate you taking the time to share your thoughts with us. It's great to hear you find the neighborhood to be friendly and we appreciate your patience with recent personnel changes. If you have any current questions or concerns we can assist with, please do not hesitate to give us a ring at (804) 205-1235 and we'll be happy to help.

 Verified Resident 658071vrp 2019 - 2021
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/28/2021
This community is very nice overall. It has doggy areas so that your dog can run around and play. I also love the fact that they have a gym, pool and vending machines here. Perfect if you are a VCU student or just graduating. Also located… See More
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New Manchester Flats Manager

02/28/2021

We appreciate the feedback! Thanks for pointing out so many great aspects of New Manchester Flats, from our pet-friendly atmosphere to easy access to transit. Our team is happy you're having an enjoyable residency!

  Previous Review
· 09/10/2020
 Verified Resident 875468vrp 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/23/2021
Even through the pandemic the office staff was friendly and welcoming. I did not feel rushed and Gabby answered all of my questions. The appartment is the perfect size for me and my small child. Package services and internet are great bonuses. There is room for… See More
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New Manchester Flats Manager

02/24/2021

It's great to hear you found our office staff to be friendly and welcoming. We wouldn't have it any other way! Thanks so much for sharing how well the community is working out for you -- we thank you for choosing to call New Manchester Flats home.

 Verified Resident 874424vrp 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2021
The maintenance staff is my favorite! Mark was really helpful & persistent in working on a tricky AC issue I had last winter or just popping in to quickly change a lightbulb. Response time from the leasing staff is always professional. While I do miss the… See More
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New Manchester Flats Manager

02/21/2021

This is amazing feedback and we thank you for sharing it with us! It's great to hear you find our maintenance service to be spot-on and we appreciate your kind words about our pet-friendly atmosphere. We hope you have a great day!

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site
  • Laundry in Units

Parking

  • Uncovered Parking

General

  • Community Center
  • Controlled Access
  • Gym
  • Pool

Pets

  • Dogs Allowed
    Weight Limit: 25lbs
  • Cats Allowed

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,411

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,184

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

1 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,514

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,773

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,262

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

B+
Dodson Property Management
VIEW 14 COMMUNITIES

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Can you hear your neighbors?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at New Manchester Flats?
The community is rated 3.6/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at New Manchester Flats?
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is New Manchester Flats?
The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.7/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.9/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 98.18% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 2.09 days to their community reviews in the past year.

Who manages New Manchester Flats?
Dodson Property Management

What is the pet policy at New Manchester Flats?
Dogs Allowed
Weight Limit: 25lbs
Cats Allowed

What types of floor plans are available?
Studio, 1 Bath
1 Bed, 1 Bath
1 Bed, 1.5 Baths
2 Beds, 1.5 Baths
2 Beds, 2 Baths


New Manchester Flats Gallery

Manager Uploaded Photos
Resident Uploaded Photos
New Manchester Flats is an apartment in Richmond in zip code 23224. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,184 - $1,773. Nearby cities include Highland Springs, North Chesterfield, Henrico, Mechanicsville, and Bon Air. 22026, 23224, 23219, 23075, and 23113 are nearby zip codes.

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  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

New Manchester Flats

Provided by Property Management

Management Photos (6)

  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA
  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA
  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA
  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA
  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA
  • (Manager photo uploaded on 05/29/2015) Image of New Manchester Flats in Richmond, VA

Provided by Other Residents

Resident Photos (6)

  • (Resident photo uploaded on 05/31/2012) Image of New Manchester Flats in Richmond, VA
  • (Resident photo uploaded on 09/08/2020) Image of New Manchester Flats in Richmond, VA
  • (Resident photo uploaded on 09/08/2020) Image of New Manchester Flats in Richmond, VA
  • (Resident photo uploaded on 01/29/2021) Image of New Manchester Flats in Richmond, VA
  • (Resident photo uploaded on 01/29/2021) Image of New Manchester Flats in Richmond, VA
  • (Resident photo uploaded on 01/29/2021) Image of New Manchester Flats in Richmond, VA
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