The Residences at Brookside
#20,411 #107 #891

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The Residences at Brookside

6540 Greenbank Road, Richmond, VA 23225
(15 Reviews)
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"I would definitely recommend this community to anyone. Recently moved in no complaints or " ...
$877 - $1,986/mo
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Floor Plans & Pricing

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 690 sq. ft.

$900 - $1,161

9 Available Units

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One Bedroom Galley Style

1 Bed, 1 Bath | 690 sq. ft.

$877 - $1,134

6 Available Units

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Renovated One Bedroom

1 Bed, 1 Bath | 690 sq. ft.

$1,030 - $1,326

1 Available Unit

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Renovated Galley Style One Bedroom

1 Bed, 1 Bath | 690 sq. ft.

See Floor Plan Details

2 Bedrooms

Two Bedroom Apartment

2 Beds, 1 Bath | 855 sq. ft.

$1,110 - $1,441

10 Available Units

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Renovated Two Bedroom Apartment

2 Beds, 1 Bath | 855 sq. ft.

$1,245 - $1,623

4 Available Units

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Renovated Two Bedroom Townhome

2 Beds, 1.5 Baths | 975 sq. ft.

$1,531 - $1,932

3 Available Units

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Two Bedroom Townhome

2 Beds, 1.5 Baths | 975 sq. ft.

$1,256 - $1,646

2 Available Units

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3 Bedrooms

Three Bedroom Townhome

3 Beds, 1.5 Baths | 1,084 sq. ft.

$1,415 - $1,881

4 Available Units

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Three Bedroom Apartment

3 Beds, 1.5 Baths | 1,084 sq. ft.

$1,300 - $1,705

1 Available Unit

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Renovated Three Bedroom Townhome

3 Beds, 1.5 Baths | 1,084 sq. ft.

$1,525 - $1,986

1 Available Unit

See Floor Plan Details

Renovated Three Bedroom Apartment

3 Beds, 1.5 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Residences at Brookside Reviews

(15)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021 - 2023

6/9/2023

Terrible

This is the worst place to rent a 12month lease I wouldn't recommend it but if u need something then do month to month cause the maintenance needs don't get taken care of and those apartments after someone moves out they don't go and clean… See More >
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Nikkisexy

Resident 2020 - 2021

5/6/2021

Can’t get maintenance to fix anything they will say work is completed and it’s not. Office don’t even say anything when u complain just annoyed MAINTENANCE STAFF IS PURE TRASH!!!!! For 1100 stuff should be repaired ASAP not three months later… See More >
    Review Author Icon

    Resident 658522

    Verified Resident 2019

    6/29/2019

    My only complaint would be that I was aiming for a first floor apartment, and I was told I would get it, only to find out when I was already paying the deposit that I was getting a second floor apartment. The staff is kind.… See More >
      Review Author Icon

      Resident 657409

      Verified Resident 2019

      6/26/2019

      Nice area as well as the apartment layout. Very quiet, family friendly and spacious. I would recommend this complex to a friend or relative which I've already did and they will be moving in soon as well.

        Review Author Icon

        Resident 657373

        Verified Resident 2019

        6/26/2019

        The front office staff were very helpful and informative. They assisted and accommodated my needs every step of the way. Paola in the office was the best! She returned all calls and responded to every email. My apt is cozy and feels like a… See More >
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          Resident 651899

          Verified Resident 2019

          6/12/2019

          Paola was outstanding and made the move in process quick and painless. I received a great deal and brand new renovated apartment. They seem to be doing a lot of renovations to make this community even better. So glad I choose to live here!

            Review Author Icon

            Resident 650399

            Verified Resident 2019

            6/9/2019

            It's ok, could have been a lot more smoother moving in. Wish apartment was 100% ready. Staff at move in time was very helpful ??. Hope that all can be fixed by the second week of living here. We are now in our second week… See More >
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              Resident 649305

              Verified Resident 2019

              6/6/2019

              It was ok communication need to be better. After moving in the painting was done terrible! Still waiting for it to be fixed. Visitor parking is the worst the one beside my unit is always taken .The blind upstairs already broke and I barely touched… See More >
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                Resident 629980

                Verified Resident 2011 - 2019

                4/22/2019

                Visitors parking is very, very limited. There is a two car limit to resident's parking even if you list your legal documentation & have the space right in front of your house. Tenants need to know all facts. ?????

                  Manager

                  4/26/2019

                  Residences At Brookside
                  Thank you for reaching out to leave us a four star review! We do try to accommodate parking for all of our residents, and that does mean we can only permit two cars per apartment. Overflow parking and visitors may park in our visitors parking areas, which are available throughout the community. We do encourage our residents to stop by and share with us their questions and concerns, so please stop by the rental office. We'd be happy to sit down and chat with you.
                  Review Author Icon

                  Resident 628566

                  Verified Resident 2019

                  4/17/2019

                  I like this area the only dislike is all the traffic in and out but the unit was clean when I moved in everything worked the only problem is its a lot of spiders and ants coming in now . the office people was really… See More >
                    Manager

                    4/26/2019

                    Residences At Brookside
                    Thank you for reaching out and leaving us an excellent review! We're happy to hear your move-in experience was a positive one, and that you're happy with your stay with us thus far. We'd like to remind you that we do provide regular pest control services to our residents; if you would like to have that scheduled, please call the maintenance hotline and ask to be placed on the pest control list. The rental office will contact you with a date you can expect them!
                    Review Author Icon

                    Resident 617803

                    Verified Resident 2019

                    3/20/2019

                    I would definitely recommend this community to anyone. Recently moved in no complaints or concerns. Very spaces, updated appliances, very quiet so far. Office staff was extremely helpful & knowledgeable.

                      Review Author Icon

                      Resident 583014

                      Verified Resident 2018

                      12/13/2018

                      management seems, thus far, to be friendly and some-what prompt. Maintenance also, thus far, seems adequate, tho, as an owner, I'd prefer a more professional appearance in maintenance personnel instead of a homelessnes prevention program. The apartment IS nice, and in good repair,… See More >
                        Review Author Icon

                        Resident 577432

                        Verified Resident 2018

                        11/30/2018

                        One reason I chose the Residences at Brookside was from my research and seeing the changes being made under new management. Instead of moving backwards this place is moving forward. They continue to do a lot in the community also.

                          Manager

                          11/30/2018

                          Residences At Brookside
                          Good afternoon and thank you for your comments about Brookside. We are excited about the changes happening around the community, from our new parks and BBQ pavilions to our upcoming new clubhouse. Look forward to see you at one of our Thursday events.
                          Review Author Icon

                          Resident 413488

                          Verified Resident 2018

                          10/24/2018

                          The experience has been ok so far. I wish the maintenance department would respond to problems in a timely manner. Better lighting in the parking lot would be nice, so when you come home when it's late you can feel safe

                            Review Author Icon

                            Resident 561785

                            Verified Resident 2018

                            10/24/2018

                            They are very slow with communication and hard to reach. I moved in 4 days ago and my stove and fridge had to be replaced. I don't know why this wasn't done beforehand, as we are still waiting on appliances. The entire bathroom still needs… See More >

                              Features & Amenities

                              Laundry
                              • Laundry On-Site
                              Other
                              • Basketball Court
                              • Clubhouse
                              • Energy and Water Efficient Appliances
                              • Hardwood Style Flooring
                              • Online Payments Accepted
                              • Oversized Balconies or Patios
                              • Playground
                              • Pool
                              • Premium Light Fixtures
                              • Tennis Court
                              • Walk In Closets
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                              Leasing

                              INSPIRED APARTMENT LIVING IN ELKHARDT, RICHMONDFind Your Perfect SpaceCome home to the welcoming community of Richmond, Virginia. Residences at Brookside offers both renovated and classic one-, two-, and three-bedroom plans that pair modern conveniences with right-sized interior spaces all at prices that won t ask you to scale back your lifestyle.
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                              Office Hours

                              • Sunday: Closed
                              • Monday - Friday: 09:00 AM - 05:00 PM
                              • Saturday: 10:00 AM - 04:00 PM
                              This community is managed by

                              Gates Hudson

                              B
                              B
                              Communities
                              103

                              Questions & Answers (1)

                              Anonymous
                              Asked on: 03/19/2018
                              Q: How easy is it to find guest parking?
                              Anonymous
                              Answered on: 03/20/2018
                              A: If you can find the legitimate spots, people just make their own on this property.

                              Frequently Asked

                              Based on 15 number of votes by renters, The Residences at Brookside is currently rated 3.7 out of 5 stars.
                              The Residences at Brookside is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                              The Residences at Brookside is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                              The Residences at Brookside is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                              The Residences at Brookside is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                              The Residences at Brookside is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                              The Residences at Brookside is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                              Gates Hudson
                              No pet policy available
                              1 Bed, 1 Bath
                              2 Beds, 1 Bath
                              2 Beds, 1.5 Baths
                              3 Beds, 1.5 Baths

                              Contact Property

                              The Residences at Brookside

                              March 2024

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                              Baths

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                              The Residences at Brookside is a 690 - 1,084 sq. ft. apartment in Richmond in zip code 23225. This community has a 1 - 3 Beds, 1 - 1.5 Baths, and is for rent for $877 - $1,986. Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

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