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Residences At Brookside

6540 Greenbank Road, Richmond, VA 23225
6540 Greenbank Road, Richmond, VA 23225

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Residences At Brookside

 
 
 
 
 
 

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Ratings & Reviews (13 Reviews)

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Verified Resident 658522 2019 Recommended

Updated 06/29/2019

Reviewed 06/29/2019

My only complaint would be that I was aiming for a first floor apartment, and I was told I would get it, only to find out when I was already paying the deposit that I was getting a second floor apartment. The staff is kind. The… See More
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Verified Resident 657409 2019 Recommended

Updated 06/26/2019

Reviewed 06/26/2019

Nice area as well as the apartment layout. Very quiet, family friendly and spacious. I would recommend this complex to a friend or relative which I've already did and they will be moving in soon as well.
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Verified Resident 657373 2019 Recommended

Updated 06/26/2019

Reviewed 06/26/2019

The front office staff were very helpful and informative. They assisted and accommodated my needs every step of the way. Paola in the office was the best! She returned all calls and responded to every email. My apt is cozy and feels like a home. See More
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Verified Resident 651899 2019 Recommended

Updated 06/12/2019

Reviewed 06/12/2019

Paola was outstanding and made the move in process quick and painless. I received a great deal and brand new renovated apartment. They seem to be doing a lot of renovations to make this community even better. So glad I choose to live here! See More
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Verified Resident 650399 2019 Recommended

Updated 06/09/2019

Reviewed 06/09/2019

It's ok, could have been a lot more smoother moving in. Wish apartment was 100% ready. Staff at move in time was very helpful ??. Hope that all can be fixed by the second week of living here. We are now in our second week of… See More
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Verified Resident 649305 2019 Not Recommended

Updated 06/06/2019

Reviewed 06/06/2019

It was ok communication need to be better. After moving in the painting was done terrible! Still waiting for it to be fixed. Visitor parking is the worst the one beside my unit is always taken .The blind upstairs already broke and I barely touched it… See More
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Verified Resident 629980 2011 - 2019 Recommended

Updated 04/22/2019

Reviewed 04/22/2019

Visitors parking is very, very limited. There is a two car limit to resident's parking even if you list your legal documentation & have the space right in front of your house. Tenants need to know all facts. ????? See More
Residences At Brookside Manager26/26/2019

Thank you for reaching out to leave us a four star review! We do try to accommodate parking for all of our residents, and that does mean we can only permit two cars per apartment. Overflow parking and visitors may park in our visitors parking areas, which are available throughout the community. We do encourage our residents to stop by and share with us their questions and concerns, so please stop by the rental office. We'd be happy to sit down and chat with you.

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Verified Resident 628566 2019 Recommended

Updated 04/17/2019

Reviewed 04/17/2019

I like this area the only dislike is all the traffic in and out but the unit was clean when I moved in everything worked the only problem is its a lot of spiders and ants coming in now . the office people was really nice… See More
Residences At Brookside Manager26/26/2019

Thank you for reaching out and leaving us an excellent review! We're happy to hear your move-in experience was a positive one, and that you're happy with your stay with us thus far. We'd like to remind you that we do provide regular pest control services to our residents; if you would like to have that scheduled, please call the maintenance hotline and ask to be placed on the pest control list. The rental office will contact you with a date you can expect them!

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Verified Resident 617803 2019 Recommended

Updated 03/20/2019

Reviewed 03/20/2019

I would definitely recommend this community to anyone. Recently moved in no complaints or concerns. Very spaces, updated appliances, very quiet so far. Office staff was extremely helpful & knowledgeable.
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Verified Resident 583014 2018 Recommended

Updated 12/13/2018

Reviewed 12/13/2018

management seems, thus far, to be friendly and some-what prompt. Maintenance also, thus far, seems adequate, tho, as an owner, I'd prefer a more professional appearance in maintenance personnel instead of a homelessnes prevention program. The apartment IS nice, and in good repair, tho, I fear,… See More
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Verified Resident 577432 2018 Recommended

Updated 11/30/2018

Reviewed 11/30/2018

One reason I chose the Residences at Brookside was from my research and seeing the changes being made under new management. Instead of moving backwards this place is moving forward. They continue to do a lot in the community also.
Residences At Brookside Manager30/30/2018

Good afternoon and thank you for your comments about Brookside. We are excited about the changes happening around the community, from our new parks and BBQ pavilions to our upcoming new clubhouse. Look forward to see you at one of our Thursday events.

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Verified Resident 413488 2018 Recommended

Updated 10/24/2018

Reviewed 10/24/2018

The experience has been ok so far. I wish the maintenance department would respond to problems in a timely manner. Better lighting in the parking lot would be nice, so when you come home when it's late you can feel safe
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Verified Resident 561785 2018 Not Recommended

Updated 10/24/2018

Reviewed 10/24/2018

They are very slow with communication and hard to reach. I moved in 4 days ago and my stove and fridge had to be replaced. I don't know why this wasn't done beforehand, as we are still waiting on appliances. The entire bathroom still needs to… See More
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Questions & Answers (1)

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How easy is it to find guest parking?

Anonymous · March, 19 2018 · 1 answer
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If you can find the legitimate spots, people just make their own on this property.
Anonymous · March, 20 2018

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Residences At Brookside is an apartment in Richmond in zip code 23225. Nearby cities include Highland Springs, North Chesterfield, Henrico, Mechanicsville, and Bon Air. 23225, 23224, 23221, 23235, and 23235 are nearby zip codes.

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