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Scotts Edge

3408 Moore St, Richmond, VA 23230
(450 Reviews & Surveys)
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"I just moved in yesterday and I have not developed an option on the property. However, fro" ...
$1,431 - $2,973/mo
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Floor Plans & Pricing

1 Bedroom

1BR-321

1 Bed, 1 Bath | 591 sq. ft.

$1,431 - $1,745

1 Available Unit

See Floor Plan Details

1BR-305

1 Bed, 1 Bath | 599 sq. ft.

$1,466 - $1,742

1 Available Unit

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1BR-209

1 Bed, 1 Bath | 623 sq. ft.

$1,478 - $1,778

1 Available Unit

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1BR-109

1 Bed, 1 Bath | 710 sq. ft.

$1,502 - $1,806

1 Available Unit

See Floor Plan Details

1BR-212

1 Bed, 1 Bath | 632 sq. ft.

$1,538 - $1,804

1 Available Unit

See Floor Plan Details

1BR-241

1 Bed, 1 Bath | 707 sq. ft.

$1,547 - $1,858

1 Available Unit

See Floor Plan Details

2 Bedrooms

2BR-328

2 Beds, 2 Baths | 915 sq. ft.

$1,728 - $2,860

1 Available Unit

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2BR-106

2 Beds, 2 Baths | 1,209 sq. ft.

$1,794 - $2,932

1 Available Unit

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2BR-310

2 Beds, 2 Baths | 941 sq. ft.

$1,798 - $2,686

1 Available Unit

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2BR-110

2 Beds, 2 Baths | 1,239 sq. ft.

$1,822 - $2,973

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.0

Grounds

4.2

Safety

4.3

Office Staff

4.5

Maintenance

4.5

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

24

Manager’s Review Engagement

A+

Percentage of reviews responded to

95.83%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.33 days

View Community Timeline
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Scotts Edge Reviews

(67)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1230971

Verified Resident 2022 - 2024

3/1/2024

Scotts Edge has been a pleasant stay! The fact that they're all inclusive and have dedicated parking is a big plus (though the latter may go away). It's a nice community, I love the pool, and Sam (property manager) and Fred (maintenance) are great to… See More >
    Review Author Icon

    Resident 1227203

    Verified ProspectVisited 2024

    2/16/2024

    I was let down when visiting this apartment. But then I've never seen the rest of the grounds, but the main building. This place means a deep clean, a repaint, and pay attention to sanitization issues beyond the main building. It was unfortunate that I… See More >
      Manager

      2/20/2024

      Scotts Edge
      We are saddened to read your review. Here at Scott's Edge, we value our current and future resident insight and intend to use yours to continue improving. We assure you your visit does not reflect how we run our community, and hope to have you back soon for another in depth tour. Have a wonderful day rest of your day.

      Updated Review

      Review Author Icon

      Resident 1183804

      Verified Resident 2023 - 2024

      1/20/2024

      Pretty decent. Utilities are hit or miss. They're included in your rent but AC didn't work for almost two weeks during 90 degree weather and heat isn't working during 11 degree weather. Apartments could use updating as well due to leaky walls/windows and sinks/pipes.

        Manager

        1/22/2024

        Scotts Edge
        We sincerely apologize for any inconvenience we may have caused you and ask that you please reach out to our management team to assist you in resolving the issues at hand. We look forward to speaking with you soon. Thank you.
        Review Author Icon

        Resident 1217772

        Verified Resident 2023 - 2024

        1/16/2024

        It has been really great. The drawer works perfectly. Will definitely like to call Frank again to work on any repairs in the near future. We had a nice conversation about music and drums. Always a great way to talk about

          Manager

          1/17/2024

          Scotts Edge
          Wow, we are thrilled to know you've been enjoying our community as much as we love having you. We will be sure to share your kind words with Frank, and we can't thank you enough for choosing to call Scott's Edge home!
          Review Author Icon

          Resident 1214624

          Verified Resident 2023 - 2024

          1/5/2024

          This community has been nothing but great to live in. The staff is professional and extremely friendly. The location is kept very well. There is nothing I could complain about if I tried. I just hope they keep up the great work.

            Manager

            1/9/2024

            Scotts Edge
            Wow, your review is truly a delight to read! We are pleased to know you've been enjoying your stay in our community as much as we love having you, and we look forward to ensuring the rest of your stay continues to be 5-star worthy. Have a wonderful day!
            Review Author Icon

            Resident 1198895

            Verified Resident 2023

            11/12/2023

            I've only been here a few days but overall the experience has been great! No major issues with the apartment itself and it was very easy to move large objects through the complex. Management is extremely helpful and very quick to respond/fix any issues.

              Manager

              1/9/2024

              Scotts Edge
              Thank you so much for taking the time to leave us this positive feedback! We are thrilled to know you've been enjoying your stay here at Scott's Edge as much as we love having you. We appreciate you choosing to call our community home, and we look forward to your continued residency. Happy New Year!

              Updated Review

              Review Author Icon

              Resident 1183496

              Verified Resident 2023

              10/17/2023

              Amazing staff, and great people. Love living here , it's been such a great experience since I moved in. Everyone in the apartment complex is great, very nice. The maintenance team is great and handles everything quickly and cleans up after.

                Manager

                10/18/2023

                Scotts Edge
                Thank you for sharing your positive experience at Scotts Edge! We're thrilled to hear that our team has been able to make your stay enjoyable and that you appreciate the prompt response of our maintenance team. We strive to provide excellent service to our residents, and we're so glad it shows. For any further inquiries or assistance, please do not hesitate to contact Samantha Huckstep at (804) 241-6860 or bonaventurelistens@bonaventure.com. Thank you for making Scotts Edge your home!
                Review Author Icon

                Resident 1181074

                Verified ProspectVisited 2023

                9/15/2023

                Realizing that touring apartments and communities may lead to a very impactful decision of my life, I find that the inquiry process can be extremely stressful as I tend contemplate every detail of my plan for my future home. In the process of touring this… See More >
                  Manager

                  9/18/2023

                  Scotts Edge
                  Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience touring Scotts Edge and that you found our community welcoming and relaxing. Our team takes pride in providing a professional and informative tour, while also allowing our prospective residents to feel at ease and comfortable. We appreciate your kind words and hope that you choose Scotts Edge as your new home! If you have any further questions or concerns, please don't hesitate to reach out to Samantha Huckstep at (804) 241-6860 or bonaventurelistens@bonaventure.com. Thank you again!
                  Review Author Icon

                  Resident 1179811

                  Verified Resident 2023

                  9/12/2023

                  Samantha had made the move in process super easy, and the unit is amazing. Noise in the hall can sometimes be loud, as the walls seem thin, but otherwise it has been perfect. The community is within walking distance to so many great restaurants, bars… See More >
                    Manager

                    9/12/2023

                    Scotts Edge
                    Thank you for taking the time to leave a positive review! We're thrilled to hear that Samantha was helpful in making your move-in process smooth and that you're enjoying your new home at Scotts Edge. We understand that noise can be a concern, and we're sorry to hear that you've experienced some disruption. We'll work to ensure that all residents understand the importance of being considerate of their neighbors. Thank you for choosing Scotts Edge as your home!
                    Review Author Icon

                    Resident 1175110

                    Verified Resident 2023

                    8/29/2023

                    Nothing to complain about everything hear has gone extremely well. Really like it here. Plenty of different people to interact with. They all make you feel really comfortable, no one is rude to you.

                      Manager

                      8/30/2023

                      Scotts Edge
                      Thank you for taking the time to leave a positive review! We're thrilled to hear that you're enjoying your experience at Scotts Edge and that you find the community welcoming. We appreciate your kind words and hope that you continue to enjoy your time here. If you need any assistance, please don't hesitate to contact Samantha Huckstep at (804) 241-6860 or bonaventurelistens@bonaventure.com. Thank you for choosing to call Scotts Edge your home!
                      Review Author Icon

                      Resident 1174783

                      Verified Resident 2023

                      8/28/2023

                      For the price, this is a really great location and sized apartments. I love that they're pet friendly and there's even a micro dog park just down the road. The apartment building itself is a little older but there are new appliances in the kitchen.

                        Manager

                        8/29/2023

                        Scotts Edge
                        Thank you for taking the time to leave a positive review! We're glad to hear that you appreciate our pet-friendly policy. We're also happy to hear that you're enjoying your apartment and its location. Thank you for choosing to make your home at Scotts Edge! - Samantha Huckstep, (804) 241-6860, bonaventurelistens@bonaventure.com

                        Updated Review

                        Review Author Icon

                        Resident 1167284

                        Verified Resident 2023

                        8/26/2023

                        At first it wasn't good but now get along with everybody well almost everybody only because I'm a smoker but you can't please every one .but its not me to care what people think of me and my fiance so that's why we stayed by… See More >
                        Manager

                        8/29/2023

                        Scotts Edge
                        Thank you for taking the time to leave a review. We're glad to hear that you're getting along well with the community and that you're enjoying your stay at Scotts Edge. Please don't hesitate to reach out if you need any assistance during your time here. Thank you for choosing to make your home with us! - Samantha Huckstep, (804) 241-6860, bonaventurelistens@bonaventure.com
                        Review Author Icon

                        Resident 1173975

                        Verified Resident 2023

                        8/25/2023

                        I would not recommend moving here... they have gone through 3 front desk staff in less than a year (red flag).... my place smells and still had cat hair everywhere from the precious tenant, amd most egregious.... the ac does not keep my gouae below… See More >
                          Manager

                          8/29/2023

                          Scotts Edge
                          We're sorry to hear that you haven't had a positive experience at Scotts Edge. We apologize for any inconvenience caused by the turnover in our front desk staff and we're working to ensure that our team is fully trained to provide excellent service to our residents. We understand that the cleanliness of your home is important, and we encourage you to reach out to our maintenance team for assistance with any issues you may be having. Regarding the AC, we apologize for any discomfort you may have experienced, and we will work to address any issues with the unit. If you have any further concerns, please contact Samantha Huckstep at (804) 241-6860 or bonaventurelistens@bonaventure.com. Thank you for choosing Scotts Edge as your home.

                          Updated Review

                          Review Author Icon

                          Resident 1084411

                          Verified Resident 2022 - 2023

                          8/25/2023

                          Great location and warehouse vibe, with really good property management and service. Recent changes to services and "included" vs "not included" amenities has tarnished the experience. Many dog owners who don't treat the property responsibly also diminishes the quality of the experience. While there's much… See More >
                            Manager

                            8/29/2023

                            Scotts Edge
                            Thank you for taking the time to share your experience living at Scotts Edge. We're glad to hear you enjoy our location, unique vibe, and property management. We're sorry to hear that recent changes to our amenities have affected your experience. We strive to provide transparency in our offerings and apologize if this has caused any confusion. Regarding pet owners, we encourage all residents to be responsible and respectful of their neighbors and community. If you have any specific concerns, please don't hesitate to reach out to us at bonaventurelistens@bonaventure.com. Thank you for choosing to make your home with us! - Samantha Huckstep, (804) 241-6860

                            Updated Review

                            Review Author Icon

                            Resident 1008363

                            Verified Resident 2023

                            8/24/2023

                            The community is generally friendly, the staff have been great with responding to requests and are nice to interact with in passing. The community is closely located to all that Scott's Addition can offer so it is easy to get around the city which has… See More >
                              Manager

                              8/25/2023

                              Scotts Edge
                              Thank you for taking the time to leave a positive review! We're happy to hear that you've had a great experience at Scotts Edge and that our staff have been helpful and friendly. Thank you for choosing to make your home with us! - Samantha Huckstep, (804) 241-6860, bonaventurelistens@bonaventure.com
                              Review Author Icon

                              Resident 1172415

                              Verified Resident 2021 - 2023

                              8/21/2023

                              Overall experience is pretty positive. Definitely one of the more affordable communities in Scott's addition. Pros: - affordable rent - near a lot of restaurants in Scott's addition - allocated parking spaces - the pool Cons: - lot of apartment items were constantly breaking and needed maintenance - the complex's gym

                                Manager

                                8/24/2023

                                Scotts Edge
                                Thank you for taking the time to leave a balanced review. We're glad to hear that you've had a positive experience overall and appreciate your feedback regarding the community. We're happy to offer allocated parking spaces and a pool for our residents to enjoy. We're sorry to hear that you experienced maintenance issues and will work to improve in that area. Thank you for choosing to make your home at Scotts Edge.

                                Updated Review

                                Review Author Icon

                                Resident 1164370

                                Verified Resident 2023

                                8/14/2023

                                I have had an overall positive experience. I was able to move in efficiently and quickly. Office staff was very kind and any issues I encountered they quickly corrected. I am so excited to continue living in the community.

                                  Manager

                                  8/15/2023

                                  Scotts Edge
                                  Thank you for leaving a positive review! We are happy to hear that you had a smooth move-in process and that our team was able to assist you with any issues you encountered. Our goal is to provide excellent customer service to all of our residents and we're glad to hear that your experience reflects that. Thank you for choosing to make your home at Scotts Edge!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1146921

                                  Verified Resident 2023

                                  8/13/2023

                                  The staff has been very friendly, the pool is very nice on hot days. It's in a great location being near a lot of restaurants and bars and my work. I can be a bit noisy but if your gonna be in the city you… See More >
                                    Manager

                                    8/14/2023

                                    Scotts Edge
                                    Thank you for taking the time to leave a positive review! We're thrilled to hear that you are enjoying the community amenities and that our location is convenient for you. Our team works hard to provide a comfortable and enjoyable living experience for all of our residents, and we're glad that your experience reflects that. Thank you for choosing to make your home at Scotts Edge!
                                    Review Author Icon

                                    Resident 1162473

                                    Verified Resident 2023

                                    7/23/2023

                                    Within the first week of living here, we are pleased with the community environment and the sense of security the complex provides. The complex's amenities are nice and well kept for everyone to enjoy.

                                      Manager

                                      7/24/2023

                                      Scotts Edge
                                      Thank you for your positive review of Scotts Edge. We are thrilled to hear that you are enjoying the community environment and feel secure in your new home. We take pride in maintaining our amenities for our residents to enjoy. Please don't hesitate to reach out to us at bonaventurelistens@bonaventure.com if you need anything. Thank you for choosing to make a home with us!
                                      Review Author Icon

                                      Resident 1159670

                                      Verified Resident 2021 - 2023

                                      7/14/2023

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                                        Manager

                                        7/17/2023

                                        Scotts Edge
                                        Thank you for awarding us with a fantastic rating. We appreciate you choosing to make a home with us at Scotts Edge.

                                        Updated Review

                                        Review Author Icon

                                        Resident 1081817

                                        Verified Resident 2022 - 2023

                                        6/2/2023

                                        Very clean and extremely helpful maintenance. Staff is often available for questions or concerns. High ceilings and well designed factory convert. All utilities included, but rent is still high. Location is poor for street parking and things get loud on weekends due to location. Very… See More >
                                          Manager

                                          6/5/2023

                                          Scotts Edge
                                          Thank you for your high rating of Scotts Edge. It brightens our day to know that you're enjoying your living experience overall, although it does appear you have some concerns. We would be happy to speak to you about them, so please reach out to us at bonaventurelistens@bonaventure.com. Thank you again.
                                          Review Author Icon

                                          Resident 1140335

                                          Verified Resident 2022 - 2023

                                          5/12/2023

                                          Wonderful location for students and young adults interested in night life and those who are interested in multiple restaurants and breweries within walking distance! Apartments are a bit pricey but the pool and utilities included in rent are great.

                                            Manager

                                            5/15/2023

                                            Scotts Edge
                                            Thank you for your high rating of Scotts Edge. It brightens our day to know that you're enjoying your living experience overall, although it does appear you have some concerns. We would be happy to speak to you about them, so please reach out to us at bonaventurelistens@bonaventure.com. Thank you again.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1138516

                                            Verified Resident 2023

                                            5/10/2023

                                            Not good at all lack of communication nowhere to smoke people in your business all the time all the people complaining all the time no privacy at all the people who live here think there ---- don't stink or better than you and no… See More >
                                              Manager

                                              5/11/2023

                                              Scotts Edge
                                              We're sorry that you're not enjoying your living experience at Scotts Edge. We strive to make our residents happy and want our community to be a place that everyone loves to call home. Please be assured that your concerns matter to us. Kindly reach out to us at bonaventurelistens@bonaventure.com to discuss what we can do to improve your time here.

                                              Updated Review

                                              Review Author Icon

                                              Resident 1047490

                                              Verified Resident 2022 - 2023

                                              3/27/2023

                                              Would not recommend this place. They removed the internet and Tv package and tried to bump our OOP by nearly 200! It took a majority of the residents complaining to make them up the cost at renewal. For the price just move to Scott's View.… See More >
                                                Manager

                                                3/28/2023

                                                Scotts Edge
                                                We're sorry you feel this way about our community. We're proud of the excellent value and service we provide at Scotts Edge and we regret that you're unable to echo our sentiments. We hope that you'll allow us an opportunity to address the concerns raised in your review by emailing us at bonaventurelistens@bonaventure.com. Thank you.
                                                Review Author Icon

                                                Resident 1095608

                                                Verified Resident 2022

                                                12/18/2022

                                                Super helpful staff made the move in process so much better and less stressful. Any issue I have had so far was resolved very quickly and easily and the apartment is clean, quiet, updated, comfortable and super accommodating if you have a pet! The whole… See More >
                                                  Manager

                                                  12/20/2022

                                                  Scotts Edge
                                                  Thank you for your great rating of Scotts Edge! Welcome to your new home in our community. It's wonderful that you received the VIP treatment from our team, as it's our goal to provide our community members with the very best care and attention! Please don't hesitate to let us know if we can be of further assistance to you as you get settled in.

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Pets
                                                  • Select for 2nd Pet in household Allowed
                                                    Pet Limit: 1. Comments: Select for 2nd pet in household.
                                                    Less Info
                                                    More Info
                                                  • Select for 1st Pet in Household Allowed
                                                    Pet Limit: 1. Comments: Select for 1st pet in household.
                                                    Less Info
                                                    More Info
                                                  • Animal type not listed Allowed
                                                  Other
                                                  • 24-Hour Amenity Access
                                                  • 24-Hour Emergency Maintenance
                                                  • 9' Ceilings
                                                  • Bike Storage
                                                  • Bright Open Floor Plan
                                                  • Clubhouse
                                                  • Courtyard
                                                  • Double Sink in Kitchen
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Granite Countertops
                                                  • Grilling Area
                                                  • Industrial Style
                                                  • On-Site Management
                                                  • Package Receiving Service
                                                  • Pets Allowed
                                                  • Pool
                                                  • Secured Community
                                                  • Spacious Islands
                                                  • Special Pricing
                                                  • Stainless Steel Appliances
                                                  • Swimming Pool
                                                  • Wood Floors
                                                  • fiber optic direct internet connection
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                                                  Leasing

                                                  Settle into a life of ease when you come home to Scott's Edge. Situated in charming Richmond, Virginia, residents can look forward to luxury living in a prime locale. Spread out in a one or two bedroom apartment outfitted with stylish touches and unparalleled convenience. From the expansive layouts with high ceilings to gourmet kitchens with stainless-steel appliances, comfort greets you at every corner. Steps from your front door, the controlled access community entices you with features like a resort-inspired private pool and a modern fitness center. In the neighborhood, take advantage of the unparalleled charm that Richmond offers.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Bonaventure

                                                  A
                                                  A
                                                  Communities
                                                  34

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Scotts Edge Rated?
                                                  Based on 450 number of votes by renters, Scotts Edge is currently rated 4.3 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Scotts Edge?
                                                  Scotts Edge is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Scotts Edge is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Scotts Edge?
                                                  Scotts Edge is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Scotts Edge?
                                                  Scotts Edge is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Scotts Edge is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Scotts Edge?
                                                  Scotts Edge is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 95.8333% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 4.33 days to their community reviews in the past year.
                                                  Who manages Scotts Edge?
                                                  Bonaventure
                                                  What is the pet policy at Scotts Edge?
                                                  Select for 2nd Pet in household Allowed
                                                  Pet Limit: 1
                                                  Comments: Select for 2nd pet in household.
                                                  Select for 1st Pet in Household Allowed
                                                  Pet Limit: 1
                                                  Comments: Select for 1st pet in household.
                                                  Animal type not listed Allowed
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  Scotts Edge

                                                  March 2024

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                                                  Scotts Edge is a 591 - 1,239 sq. ft. apartment in Richmond in zip code 23230. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,431 - $2,973. Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

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