404 Rivertowne Apartments
#20,249 #105 #883

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404 Rivertowne Apartments

404 Rivertowne Apartment Homes, Richmond, VA 23225
(106 Reviews)
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"The attention of the representative of the apartment 404 rivertowne Mr. Boban Ristov is ve" ...
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Floor Plans & Pricing

1 Bedroom

Charter

1 Bed, 1 Bath | 745 sq. ft.

See Floor Plan Details

Vanderbilt

1 Bed, 1 Bath | 635 sq. ft.

See Floor Plan Details

Regency

1 Bed, 1 Bath | 640 sq. ft.

See Floor Plan Details

Lexington

1 Bed, 1 Bath | 669 sq. ft.

See Floor Plan Details

Colony

1 Bed, 1 Bath | 775 sq. ft.

See Floor Plan Details

Brookline

1 Bed, 1 Bath | 420 sq. ft.

See Floor Plan Details

Bryon

1 Bed, 1 Bath | 566 sq. ft.

See Floor Plan Details

2 Bedrooms

Hillard

2 Beds, 1 Bath | 924 sq. ft.

See Floor Plan Details

Gloucester

2 Beds, 1 Bath | 822 sq. ft.

See Floor Plan Details

Virginian

2 Beds, 1 Bath | 964 sq. ft.

See Floor Plan Details

Hamilton

2 Beds, 1 Bath | 861 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D+

Review Ratings

Noise

3.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

2.0

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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404 Rivertowne Apartments Reviews

(106)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023

9/11/2023

Never Rent Here has more mouse then Petsmart!!!

If you are thinking about renting DON’T READ THIS REVIEW!!! Honestly I would’ve put the maximum negative stars!!! I’ve lived here for 7 months so far in building 403 nothing but chaos I’m on my 6 Mouse!!! It’s gotten worse now that apt 103 and… See More >
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anonymous

Resident 2019 - 2022

9/22/2022

Warning

Was a good place to live when I first moved in been here for 3 years now and just when I signed my new lease 5 residents moved out of my building and the roaches all ran to my house it is now infested with… See More >
    Manager

    9/26/2022

    404 Rivertowne Apartments
    Hello, we are sorry to hear about your frustrations with your a/c and with the extermination process. I would like to discuss your concerns further so that that we can resolved them quickly. Please give me a call at (804) 567-7166. I look forward to speaking with you, thank you.
    Review Author Icon

    jefmart_c

    Resident 2022

    2/9/2022

    The attention of the representative of the apartment 404 rivertowne Mr. Boban Ristov is very good, he gave me all the detailed information of the site and the services that the apartment offers, and really everything that Rivertowne offers is recommendable, his apartments are clean… See More >
      Manager

      2/11/2022

      404 Rivertowne Apartments
      Wow dear resident, we were blown away by your positive words about 404 Rivertowne Apartment Homes, we really appreciate the time you took to write a review about us! Thank you and have a great day.
      Review Author Icon

      megakmcc

      Resident 2021

      9/27/2021

      We first saw this apartment while searching for places within our budget. We scheduled a tour, and like the interior of the apartment, and Boban was extremely helpful and answered all of our questions. Afterwards, we toured a few other apartments, and for the price,… See More >
        Manager

        9/28/2021

        404 Rivertowne Apartments
        Thank you for the kind words, dear resident. We’re happy your home at 404 Rivertowne Apartment is everything you imagined! We’d love to continue providing great service to residents like you. Thanks again!
        Review Author Icon

        anonymous

        Resident 2021

        9/24/2021

        My experience so far has been great, this is an awesome community. I want to thank Boban for the customer service that was provided, it was exceptional and timely service. If it was not for that service I would not have applied.

          Manager

          9/27/2021

          404 Rivertowne Apartments
          Hi future resident we can’t thank you enough for the kind words about 404 Rivertowne Apartment Homes. Your review means a lot to us and lets us know we’re on the right track!
          Review Author Icon

          anonymous

          Resident 2020 - 2021

          4/10/2021

          The neighborhood is filled with wonderful people, its a quiet community for the most part.. Maintenance arrives quickly and responds responsibly. The staff are always concerned about their guess, i am impressed with there response time.

            Manager

            4/12/2021

            404 Rivertowne Apartments
            Dear resident, thank you for the review! Customer satisfaction is our top priority at GSC, and we appreciate the opportunity to have exceeded your expectations!
            Review Author Icon

            anonymous

            Resident 2019 - 2021

            3/25/2021

            The customer service from the office is awesome! Boban especially helped me out a lot with an issue that I had as a current resident. I can’t be happier and looking forward to continuing to come to them for anything I need help with… See More >
              Manager

              3/26/2021

              404 Rivertowne Apartments
              Dear resident, thank you for the review! Customer satisfaction is our top priority at GSC, and we appreciate the opportunity to have exceeded your expectations!
              Review Author Icon

              anonymous

              Resident 2020 - 2021

              3/20/2021

              Thank you Bobah for you help, you’ve always made paperwork easy, and always pointing me in the right direction where I have questions about my apartment and being on top of things I want to thank you it means a lot to be treated like… See More >
                Manager

                3/22/2021

                404 Rivertowne Apartments
                Dear resident, thank you for the review! Customer satisfaction is our top priority at GSC, and we appreciate the opportunity to have exceeded your expectations!
                Review Author Icon

                Jake_N

                Resident 2019 - 2020

                9/26/2020

                tldr - Avoid this place at all costs. I've been living here for a full year now. I moved in to the bottom floor and I've had 7 total problems with this place. Maintenance is horrible and totally unprofessional. Front Desk is nice and inviting… See More >
                  Manager

                  10/27/2020

                  404 Rivertowne Apartments
                  Hello, we certainly understand your concern and would like to apologize for your experience at Somerset Glen. Please give us a call at your earliest convenience. We would like to speak with you about allowing our service team the opportunity to exceed your expectations.
                  Review Author Icon

                  Sonwad

                  Resident 2020

                  5/28/2020

                  The apartments are very roomy, and clean. The outside Area is well arranged and I would like to send a shout out to all maintenance persons, Expressly Claude and Lavalle, they take pride in their work, and I appreciate them. Thank you

                    Manager

                    6/1/2020

                    404 Rivertowne Apartments
                    Thank you, Sonwad! We're happy to hear our dedicated maintenance team was able to resolve your issues for you quickly so that you could get back to fully enjoying your apartment home. Feel free to drop by the office or give us a call if you require any additional assistance moving forward. Our team is here to help! Thanks again!
                    Review Author Icon

                    anonymous

                    prospectiveVisited 2019

                    12/3/2019

                    The Corporate Staff should take the time to shop this community, if they value their reputation in this industry. Its clear IREM standards nor GSC vision can be seen here. Onsite staff is the worse! The worse.

                      Manager

                      12/5/2019

                      404 Rivertowne Apartments
                      We value resident feedback and would welcome the opportunity to address any concerns you may have in greater detail. Please set up a time to meet in person with our office. We hope to work together to improve your rating of our community
                      Review Author Icon

                      anonymous

                      Resident 2019

                      11/22/2019

                      Nothing but issues since moving in. It takes forever to get maintenance to do maintenance request and even when they do them they do a half job. I had wraps, bugs, mold, leeks, broken AC, etc. That took over two weeks to fix sometimes longer.… See More >
                        Manager

                        11/26/2019

                        404 Rivertowne Apartments
                        We work hard to provide a comfortable and lovely home for our residents, so it is disappointing to hear about your experience. Although issues such as pests and broken appliances occur every once in a while, we understand your frustration and apologize for any inconveniences you encountered. Our whole team strives for excellent service and are saddened that we did not meet your expectations. We appreciate your feedback and again apologize that we did not meet your expectations.
                        Review Author Icon

                        S.r._B

                        Resident 2019

                        9/4/2019

                        Don't rent here if you want anything fixed, ever. My air conditioning has been out for over 3 months, and management / leasing office say they have no control because it is a maintenance issue. Maintenance says they don't know how to fix it, and… See More >
                          Manager

                          9/5/2019

                          404 Rivertowne Apartments
                          We sincerely apologize that your experience and the condition of your home has fallen short of expectations. Our residents' comfort is of utmost importance to our team, and we are disappointed to hear that you may not have felt this way. We try to fulfill all maintenance requests in a timely and efficient manner, regardless of high volume. We're sorry this was not your experience. Please bring these concerns to us in-person at the leasing office to reach a resolution.
                          Review Author Icon

                          anonymous

                          Resident 2019

                          7/29/2019

                          This is not somewhere i suggest for anyone honestly. The apartment seemed great when we moved in, but we should have known that $300 off the first months rent was just a ploy. The counters are falling off the walls, appliances barely work, and when… See More >
                            Manager

                            7/31/2019

                            404 Rivertowne Apartments
                            We work hard to provide a comfortable and lovely home for our residents, so it is disappointing to hear about your experience. Although issues such as pests and broken appliances occur every once in a while, we understand your frustration and apologize for any inconveniences you encountered. Our whole team strives for excellent service and are saddened that we did not meet your expectations. We appreciate your feedback and please don't hesitate to stop by our office if you ever have any concerns or questions.
                            Review Author Icon

                            Dennis_M293

                            Resident 2019

                            3/7/2019

                            This was my first apartment I moved into and I have to say, it is really nice and affordable. The staff is wonderful and very helpful and the appliances are all new. They are pet friendly and the neighbors have all been extremely nice.

                              Manager

                              3/11/2019

                              404 Rivertowne Apartments
                              Thank you so much for this awesome 4-star rating of Somerset Glen, Dennis! Providing excellent customer service to everyone who walks in our door is one of our top priorities! Have a wonderful week and we hope that your experience here continues to be nothing but the best!
                              Review Author Icon

                              kiwibranch

                              Resident 2009 - 2019

                              2/25/2019

                              I have been here for quite sometime and it has it's ups and down just like any other community but the office staff has been nothing but great to help resolve all of my issues and are always available to answer any questions I may… See More >
                                Manager

                                2/26/2019

                                404 Rivertowne Apartments
                                Oh wow, thank you so much for the stellar review of Somerset Glen! We will be sure to pass along the encouraging words to our office team. Have a fantastic day, and please be sure to reach out if there is anything else that we can do to make your experience here a five-star one!
                                Review Author Icon

                                anonymous

                                Resident 2018

                                7/12/2018

                                Living at Somerset Glen has been a humbling experience it made me realize that there are worse circumstances out there and that I should always be grateful. While living here me and my two children unfortunately had to deal with mice roaches and just a… See More >
                                  Review Author Icon

                                  anonymous

                                  Resident 2017 - 2019

                                  3/7/2019

                                  I've lived here for a while now and haven't had any issues really. Any maintenance orders are done in a timely manner. After reading most of these reviews it's interesting to see how people want all these work orders completed but do not communicate with… See More >
                                    Review Author Icon

                                    NickMinnix

                                    Resident 2014 - 2017

                                    10/11/2017

                                    General Services Corporation is unresponsive to tenant phone calls, emails, and complaints in general. They do not take action regarding any feedback. The maintenance staff at their communities is inept and incompetent at best; negligent at their worst. GSC corporate fails to recognize simple management… See More >
                                      Review Author Icon

                                      Jenea88

                                      Resident 2016 - 2017

                                      8/4/2017

                                      They simply don't care. I have been reporting issues since I moved here in December 2016 and most still have not been fixed or even addressed. I recently discovered BLACK MOLD in my bathroom because of water leaks I reported multiple times and they even… See More >
                                        Review Author Icon

                                        hlwatterson

                                        Resident 2016 - 2017

                                        6/22/2017

                                        I have sent in about 10 requests regarding my AC/Heat for the last year. I had no heat for two months during the winter which you all fixed by giving me a tiny space heater. I am now sitting in an 81 degree apartment after… See More >
                                          Review Author Icon

                                          kikione

                                          Resident 2014 - 2017

                                          1/29/2017

                                          Somerset Glen is a great value. I Love my unit with it's spaciousness, storage, washer/dryer. I love that it is close to everything and on the bus line. If you have poor credit, the rental staff will work with you. They friendly, courteous and… See More >
                                            Review Author Icon

                                            804grad

                                            Resident 2016 - 2017

                                            1/11/2017

                                            Somerset Glen is one of the few complexes off campus that rents to full time college students. I was grateful for being able to rent my apartment because it is a short distance from VCU, major highways and shopping centers. I was a little leery… See More >
                                              Review Author Icon

                                              anonymous

                                              Resident 2016

                                              9/16/2016

                                              I have lived at someserlt glen since February i moved down here from NY. There are 2 sides to the complex the even side buildings which are on the side of the rent office and the odd side across the dtreet. When i first applied… See More >
                                                Review Author Icon

                                                Reverse16

                                                Resident 2015 - 2016

                                                9/4/2016

                                                I have lived in several different apartment communities since 2010 and Somerset Glen Apartments has absolutely been the worst. I was pressed for a place to live and made a hasty decision after I fell in love with the Forest Hill neighborhood, but I… See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer/Dryer
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Pets
                                                  • Cats Allowed
                                                  • Dogs Allowed

                                                  Leasing

                                                  Looking for a roomy, convenient apartment home in Richmond that fits your budget? 404 Rivertowne Apartment Homes is the place for you! Our community fea tures eleven spacious floor plans, including studios, one and two bedroom apartments, or two bedrooms with a study. Each home now offers a free washer/dryer, plus huge closets and large balconies. For summer fun, there's a sparkling swimming pool and a playground for the kids. FiOS is available for high-speed internet and television. We?re located south of Richmond, Virginia?s historic Nickel Bridge, near James River Parks, close to Chippenham Hospital and the Veterans? Administration Hospital, and just minutes from downtown or Stony Point Fashion Park. Even more shopping and restaurants are nearby. You?ll find real value at 404 Rivertowne Apartment Homes in Richmond!
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                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  GSC

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                                                  Questions & Answers (2)

                                                  Anonymous
                                                  Asked on: 11/08/2018
                                                  Q: This is Felicia pryor I have section 8 I would like to move November 30,18
                                                  Manager

                                                  11/14/2018

                                                  404 Rivertowne Apartments
                                                  A: Hello Felicia, Thank you for your inquiry about Somerset Glenn! We are happy to assist you, please contact us at your earliest convenience. or Look forward to speaking to you, -Somerset Glenn
                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  Based on 106 number of votes by renters, 404 Rivertowne Apartments is currently rated 3 out of 5 stars.
                                                  404 Rivertowne Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  404 Rivertowne Apartments is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  404 Rivertowne Apartments is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  404 Rivertowne Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  404 Rivertowne Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  404 Rivertowne Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  GSC
                                                  Cats Allowed
                                                  Dogs Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath

                                                  Check Availability

                                                  404 Rivertowne Apartments

                                                  March 2024

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                                                  404 Rivertowne Apartments is a 420 - 964 sq. ft. apartment in Richmond in zip code 23225. This community has a 1 - 2 Beds, 1 Bath Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

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