The Concord Northside
#1,566 #19 #144

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The Concord Northside

710 W. Fells Street , Richmond, VA 23222
(223 Reviews & Surveys)
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"The community is quiet. The property is kept clean on a day to day basis. Maintenance doe" ...
$1,060/mo
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Floor Plans & Pricing

1 Bedroom

The Barton

1 Bed, 1 Bath | 611 sq. ft.

$1,060

3 Available Units

See Floor Plan Details

The Miller

1 Bed, 1 Bath | 579 - 623 sq. ft.

$1,060

3 Available Units

See Floor Plan Details

The Anne

1 Bed, 1 Bath | 813 sq. ft.

Not Available

See Floor Plan Details

The Poe

1 Bed, 1 Bath | 668 sq. ft.

Not Available

See Floor Plan Details

The Rose

1 Bed, 1 Bath | 549 sq. ft.

Not Available

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

3.9

Grounds

4.7

Safety

4.0

Office Staff

4.8

Maintenance

4.6

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

14

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.43 days

View Community Timeline
View Community Timeline

The Concord Northside Reviews

(34)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 980877

Verified Resident 2021 - 2024

1/24/2024

The community is quiet. The property is kept clean on a day to day basis. Maintenance does a good job. Office staff is professional and knowledgeable. . I have Nothing else to mention or add at this time.

    Manager

    1/24/2024

    The Concord Northside
    Thanks for this review and for letting us know that the tranquility of the community has been a highlight of your experience! It's also awesome to learn that you've found the property to be well-kept.

    Updated Review

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    Resident 1182468

    Verified Resident 2023

    12/25/2023

    Good experiences. No complaints. Need fewer health company sponsored events. I get quick responses to any questions I have for the staff. Staff is friendly. Apartment is very well maintained and designed.

      Manager

      12/26/2023

      The Concord Northside
      We're so glad to hear that you're happy with your experience! Thanks for sharing and for being a valued member of the community.
      Review Author Icon

      Resident 1203410

      Verified Resident 2023

      11/29/2023

      So far I haven't had any complaints other than the heating situation I only lived there a month. The garbage situation could be better. Sometimes the garbage room is backed up with garbage. Also some people on my floor be littering.

        Manager

        12/1/2023

        The Concord Northside
        Thanks for this feedback and for letting us know where you've noticed room for improvement in your first month of residency. This is useful input that we will surely take to heart!

        Updated Review

        Review Author Icon

        Resident 1005288

        Verified Resident 2021 - 2023

        11/7/2023

        I like like living here the office staff is really nice the building is very clean i live the gym and the library and the lounge the people here are very nice and the building is very very clean the people are very nice

          Manager

          11/8/2023

          The Concord Northside
          Thank you for sharing that you've enjoyed your experience within the community! This is nice to hear and we're so thrilled to know that the team has offered excellent service. It's also great to know that you've loved the property amenities!

          Updated Review

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          Resident 985415

          Verified Resident 2021 - 2023

          10/19/2023

          The office staff is great. Marcie isWonderful. But an extra maintenance person is needed very much, very much to address the small problems. The location is close to great eateries,entertainment, parks and grocery stores and The Concord is on the bus line, very convient location. .

            Manager

            10/20/2023

            The Concord Northside
            Thanks for your kind words! We're thrilled to know that the team has provided great service and that you love the prime location of the community. We appreciate your input as well as your continued residency.
            Review Author Icon

            Resident 1188409

            Verified Resident 2023

            10/9/2023

            I find comcord on the north to be a nice place to live and call home .The manager Ms marcy makes you feel at home and shes also concerned about the tenants well being .Any concerns shes on it .Friendly and professional .

              Manager

              10/10/2023

              The Concord Northside
              Thank you very much for this review. We are so glad our team was able to assist and make you feel at home here at The Concord Northside! If there is anything further our team can do for you, please do not hesitate to let us know as we are always happy to assist!

              Updated Review

              Review Author Icon

              Resident 975477

              Verified Resident 2021 - 2023

              10/4/2023

              I really like living here at the Concord at the beginning, I moved in 2001, But as time went by the atmosphere in and around the building changed. Some of the people that live here have no respect for themselves or others, The constant… See More >
                Manager

                10/6/2023

                The Concord Northside
                Thanks for your review and for letting us know that you've noticed some decline in the community as of late. This is important input and we will happily take your feedback to heart as we are constantly working to ensure we're meeting the high standard of excellence we've set for the entire community.

                Updated Review

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                Resident 1071733

                Verified Resident 2021 - 2023

                10/1/2023

                The staff this year are great!but the residents should be chosen a little better, because most are not ones that want they apartment community is beautiful .very efficient and has everything you need to to live a productive life.

                  Manager

                  10/2/2023

                  The Concord Northside
                  Thanks for this input and for sharing that you've had a good experience within the community and that the team has been a highlight of your residency. We're happy to learn that your residency has been great overall!

                  Updated Review

                  Review Author Icon

                  Resident 953641

                  Verified Resident 2021 - 2023

                  8/20/2023

                  The Concord is always clean and well kept.. Maintenance is prompt about any issues pertaining to all and any you need assistance with them. Management is always available to assist however and whenever needed in whatever manner pertaining to our housing and see it's… See More >
                    Manager

                    8/21/2023

                    The Concord Northside
                    Wow! Thanks for this glowing review. It's amazing to know that you've been impressed with your experience and that you have loved the community events. We're certainly glad to have you here!
                    Review Author Icon

                    Resident 1160593

                    Verified Resident 2022 - 2023

                    7/17/2023

                    Concord Northside Senior Apts are very nice and quiet quality apartments! Overall the amenities are nice washer dryer in apartments are a plus! Residents are friendly quiet! Apartments are very nice inside Plenty of stores near by Management is very friendly and helpful towards residents!

                      Manager

                      7/18/2023

                      The Concord Northside
                      What great feedback! We're happy to hear that you've loved your living space as well as the amenities. This is amazing to hear!
                      Review Author Icon

                      Resident 1159828

                      Verified Resident 2022 - 2023

                      7/15/2023

                      It Is nice community for seniors. My problem with living here are the roaches. I have complained to management and they say that they are treating my apartment for them. I still have roaches that I did no have when I moved In.

                        Manager

                        7/18/2023

                        The Concord Northside
                        Thanks for this review and for letting us know that you've had some issues with pests throughout your experience. We're sorry to hear this but we appreciate you raising it here so that we can work on assisting with this matter.
                        Review Author Icon

                        anonymous

                        Resident 2021 - 2023

                        5/31/2023

                        I been here since Nov ,21.

                        It's nice here. Love the location. Easy to get to local stores. People here seems nice. It's get a lil noisy at time above my head. I no people have guest over an kids. But they should show the neighbors some RESPECT. and to control… See More >
                          Manager

                          6/1/2023

                          The Concord Northside
                          Thanks for this review and for sharing that you love living ehre and the prime location! It's great to know that you've had an overall great experience and that you have found it to be a nice place to reside!

                          Updated Review

                          Review Author Icon

                          Resident 1083489

                          Verified Resident 2022 - 2023

                          3/9/2023

                          Excellent everyone thanks excellent service awesome service very clean job and quick job and very personal excellent employee for your company he is a real professional man exceptional employeethank you all is roadies he explained what he was doing and the tool he was using… See More >
                            Manager

                            3/13/2023

                            The Concord Northside
                            Thank you so much for this review! We are so glad our team was able to assist and provide you with such a fantastic experience! We appreciate your kind words and thank you for choosing The Concord Northside.
                            Review Author Icon

                            Resident 1119227

                            Verified Resident 2022 - 2023

                            3/7/2023

                            It is an excellent community. The staff is friendly and very knowledgeable. My apartment is very nice and has marble countertops and a walk-in shower which is very useful and the maintenance staff does a great job.

                              Manager

                              3/8/2023

                              The Concord Northside
                              Thanks for your five-star review and for raving about the community! This is nice to hear and we're so happy that our team has impressed you throughout your residency thus far. Thanks again!

                              Updated Review

                              Review Author Icon

                              Resident 1014898

                              Verified Resident 2021 - 2022

                              12/17/2022

                              I really enjoy my apartment and the expedited response when I have concerns or maintenance issues. I love the cleanliness of the complex. As far as I know the community is adequate and accessible for all tenants. I have so far enjoyed my… See More >
                                Manager

                                12/19/2022

                                The Concord Northside
                                Thank you for your review and for letting us know that you've been enjoying your living space! This is nice to hear and we're glad that you've found the community to be well-kept. Take care!
                                Review Author Icon

                                Resident 1093245

                                Verified Resident 2022

                                12/10/2022

                                Apts and ammennites nice comunitie nice just need our amenities back. Wish we had a security guard 7 pm to 6am all problems would be solved ?? also we had plenty of chairs and benches now only 3benches looks bad was nice when I moved… See More >
                                  Manager

                                  12/12/2022

                                  The Concord Northside
                                  Thanks for this review and for noting that you have enjoyed your living space and the amenities. This is great to hear and we're so glad to receive your helpful feedback. Take care!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1044547

                                  Verified Resident 2022

                                  12/4/2022

                                  What this building advertised is not true, had I had known what the population of this building would have been made up of I would have not moved in. I was also under the impression that if a larger unit were to come available that… See More >
                                    Manager

                                    12/6/2022

                                    The Concord Northside
                                    Thanks for sharing that you've noticed some issues around the community that have detracted from your happiness with your experience. We'll surely take this feedback to heart as your complete satisfaction means a lot to us.

                                    Updated Review

                                    Review Author Icon

                                    Resident 1002390

                                    Verified Resident 2021 - 2022

                                    11/1/2022

                                    There is a small group of residents who ruin it for everyone. They sit outside all day and night and are not respectful to the other residents with their loud behavior. If this were to be taken care of it's a good… See More >
                                      Manager

                                      11/2/2022

                                      The Concord Northside
                                      Thanks for your review. WE regret to hear that there have been issues with other residents that have caused issues throughout your residency. Thanks for raising that here so we can look into that further - your satisfaction is important to us and we will look into your concerns promptly.
                                      Review Author Icon

                                      Resident 1079888

                                      Verified Resident 2022

                                      10/30/2022

                                      I have enjoyed my stay at the Concord. Any Service was taking Care off. I will tell others about the Concord. I love the fact that my Bank is across the Street. There are eating places close by. The transportation services is very regular.

                                        Manager

                                        11/1/2022

                                        The Concord Northside
                                        Thanks for your review and for sharing that you're happy here at The Concord Northside! We're so glad to learn of your satisfaction and that you've enjoyed the convenient location of the community.

                                        Updated Review

                                        Review Author Icon

                                        Resident 1010216

                                        Verified Resident 2021 - 2022

                                        8/1/2022

                                        Well since I've resided here it's very nice meeting new tenants and the office and maintenance staff are very professional therefore I would recommend my family and friends to visit or to be interested living here at the Concord Apartments.

                                          Manager

                                          8/1/2022

                                          The Concord Northside
                                          Thank you for this review and for letting us know that our team has been highly professional in your experience. Your glowing endorsement means so much to us - thanks again!
                                          Review Author Icon

                                          Resident 1048126

                                          Verified Resident 2021 - 2022

                                          7/25/2022

                                          This is a good place to live most residents are friendly. Staff are friendly and helpful, they keep the place clean. It has good parking and a safe entrance off the main road. You need a fob to get in on weekends and evenings. ??

                                            Manager

                                            7/25/2022

                                            The Concord Northside
                                            Thank you for this feedback and for sharing with us that you've found The Concord Northside to be a wonderful place to live overall! It sounds like you feel safe here and that means a lot to us.
                                            Review Author Icon

                                            Resident 1048067

                                            Verified Resident 2022

                                            7/25/2022

                                            Everything is very clean and neat and every one sames nice and friendly I would like to think every one for there kindness and friendlyness it is a well kept apartment complex and very clean thank you for having me have a blessed week and… See More >
                                              Manager

                                              7/25/2022

                                              The Concord Northside
                                              Thanks for your feedback and for letting us know that you've found the community to be clean and pleasant overall! It's so nice to hear that you've found the environment to be a friendly one as this is exactly how we want all residents to feel.
                                              Review Author Icon

                                              Resident 1045694

                                              Verified Resident 2021 - 2022

                                              7/17/2022

                                              My experience here has not been good at all I live next to the trash room and I have flies in my apartment at all times I'm constantly fighting flies day and night flies are in the hallway the trash room smells horrible and this… See More >
                                                Manager

                                                7/19/2022

                                                The Concord Northside
                                                Thanks for your feedback and for letting us know of the issues you've noticed around the community. We regret to hear about this but we appreciate you sharing so that we can look further into these items and work to resolve them.
                                                Review Author Icon

                                                Resident 1040075

                                                Verified Resident 2022

                                                6/27/2022

                                                From day 1 to receiving keys, Sonya at The Concord was phenomenal! When initially searching for placement for my aging parent The Concord had no availability however Sonya pleasantly provided me with additional resources & other possible placement options. She placed my parent on the… See More >
                                                  Manager

                                                  6/28/2022

                                                  The Concord Northside
                                                  Thank you so much for taking the time to share your experience with us! We make sure that our residents feel safe and are comfortable, and knowing that we've gone above and beyond your expectations makes us feel great! We also understand wanting the amenities to be available for longer periods, we are doing the best we can to accommodate. Thanks again, and have a wonderful day!
                                                  Review Author Icon

                                                  Resident 1032722

                                                  Verified Resident 2022

                                                  6/5/2022

                                                  This community is very friendly. The staff is very efficient as exhibited by their quick response to requests for help and questions. The building is well-maintained. The staff is aware of seniors' needs. They make us comfortable.

                                                    Manager

                                                    6/6/2022

                                                    The Concord Northside
                                                    Thank you for this lovely review and for noting that our team has been efficient and prompt with their assistance! We're glad to hear this as providing excellent service to all residents is a top priority here at The Concord Northside.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • First Come First Serve Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $25. Restrictions: 2 pets per household. Please call for a complete pet policy.. Pet Limit: 2. Comments: One-Time Pet Fee: $300.00 for 1st pet and $150 for 2nd pet Monthly Pet Rent: $25/per pet
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                                                    • Cats Allowed
                                                      Fee: $300. Rent: $25. Restrictions: 2 pets per household. Please call for a complete pet policy.. Pet Limit: 2. Comments: One-Time Pet Fee: $300.00 for 1st pet and $150 for 2nd pet Monthly Pet Rent: $25/per pet
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Bicycle Storage Available
                                                    • Black Appliances
                                                    • Business Center
                                                    • Controlled Access
                                                    • Courtyard
                                                    • Elevator
                                                    • Fitness Center
                                                    • Library
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Open Floor Plans with Abundant Natural Light
                                                    • Package Receiving Service
                                                    • Recreation Room
                                                    • TV Lounge
                                                    • Wi-Fi in Amenity Areas
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                                                    Leasing

                                                    Welcome home to The Concord Northside 55+, a brand new active adult community in the heart of Richmond! Nestled in the Barton Heights neighborhood, we offer a worry-free lifestyle combined with incredible apartment homes and amenities! Income Restrictions Apply.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    SteelHead Management

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Concord Northside Rated?
                                                    Based on 223 number of votes by renters, The Concord Northside is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Concord Northside?
                                                    The Concord Northside is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Concord Northside is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at The Concord Northside?
                                                    The Concord Northside is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is The Concord Northside?
                                                    The Concord Northside is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    The Concord Northside is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at The Concord Northside?
                                                    The Concord Northside is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.43 days to their community reviews in the past year.
                                                    Who manages The Concord Northside?
                                                    SteelHead Management
                                                    What is the pet policy at The Concord Northside?
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: 2 pets per household. Please call for a complete pet policy.
                                                    Pet Limit: 2
                                                    Comments: One-Time Pet Fee: $300.00 for 1st pet and $150 for 2nd pet Monthly Pet Rent: $25/per pet
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: 2 pets per household. Please call for a complete pet policy.
                                                    Pet Limit: 2
                                                    Comments: One-Time Pet Fee: $300.00 for 1st pet and $150 for 2nd pet Monthly Pet Rent: $25/per pet
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath

                                                    Contact Property

                                                    The Concord Northside

                                                    February 2024

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                                                    Beds

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                                                    Baths

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                                                    The Concord Northside is a 549 - 813 sq. ft. apartment in Richmond in zip code 23222. This community has a 1 Bed, 1 Bath, and is for rent for $1,060. Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

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