The Concord Northside
#1,475 #15 #134

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The Concord Northside

710 W. Fells Street , Richmond, VA 23222
(239 Reviews & Surveys)
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"Loving it thus far. Residents are very friendly. Disappointed with some amenities being " ...
$1,100/mo

The Concord Northside Reviews

(37)

4.5 rating

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64 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1257028

Verified Resident 2023 - 2024

6/17/2024

Too many car break ins. Not enough cameras nor security for a high crime area. Police within one block of building but never even drive around here. Beautiful apartments though just wish there was a sense of security.

    Manager

    6/18/2024

    The Concord Northside
    Thanks for your input and for sharing that you have noticed some shortcomings within the community that you'd like to see addressed. This is valuable feedback that we will take seriously. Your voice has been heard!
    Review Author Icon

    Resident 1254790

    Verified Resident 2024

    6/4/2024

    Loving it thus far. Residents are very friendly. Disappointed with some amenities being closed but pleased with the staff's hospitality and activities planned and provided. Would recommend this clean accommodation

      Manager

      6/5/2024

      The Concord Northside
      What lovely input! Thank you for sharing that you're loving your experience so far. We're most happy to learn that our team has offered excellent service and that you've loved the resident events. Take care!
      Review Author Icon

      Resident 1233821

      Verified Resident 2023 - 2024

      4/10/2024

      This is a very nice community the staff is awesome and very helpful.,This is a wonderful community for seniors. The design of the units are great !!! This is a wonderful community for seniors to be a part of and fell safe

        Manager

        4/10/2024

        The Concord Northside
        Thanks for your review and for letting us know that you've found a lot to love about the community! It's especially nice to hear that you've found our team to be helpful and that you're completely content in your living space.

        Updated Review

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        Resident 980877

        Verified Resident 2021 - 2024

        1/24/2024

        The community is quiet. The property is kept clean on a day to day basis. Maintenance does a good job. Office staff is professional and knowledgeable. . I have Nothing else to mention or add at this time.

          Manager

          1/24/2024

          The Concord Northside
          Thanks for this review and for letting us know that the tranquility of the community has been a highlight of your experience! It's also awesome to learn that you've found the property to be well-kept.

          Updated Review

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          Resident 1182468

          Verified Resident 2023

          12/25/2023

          Good experiences. No complaints. Need fewer health company sponsored events. I get quick responses to any questions I have for the staff. Staff is friendly. Apartment is very well maintained and designed.

            Manager

            12/26/2023

            The Concord Northside
            We're so glad to hear that you're happy with your experience! Thanks for sharing and for being a valued member of the community.
            Review Author Icon

            Resident 1203410

            Verified Resident 2023

            11/29/2023

            So far I haven't had any complaints other than the heating situation I only lived there a month. The garbage situation could be better. Sometimes the garbage room is backed up with garbage. Also some people on my floor be littering.

              Manager

              12/1/2023

              The Concord Northside
              Thanks for this feedback and for letting us know where you've noticed room for improvement in your first month of residency. This is useful input that we will surely take to heart!

              Updated Review

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              Resident 1005288

              Verified Resident 2021 - 2023

              11/7/2023

              I like like living here the office staff is really nice the building is very clean i live the gym and the library and the lounge the people here are very nice and the building is very very clean the people are very nice

                Manager

                11/8/2023

                The Concord Northside
                Thank you for sharing that you've enjoyed your experience within the community! This is nice to hear and we're so thrilled to know that the team has offered excellent service. It's also great to know that you've loved the property amenities!

                Updated Review

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                Resident 985415

                Verified Resident 2021 - 2023

                10/19/2023

                The office staff is great. Marcie isWonderful. But an extra maintenance person is needed very much, very much to address the small problems. The location is close to great eateries,entertainment, parks and grocery stores and The Concord is on the bus line, very convient location. .

                  Manager

                  10/20/2023

                  The Concord Northside
                  Thanks for your kind words! We're thrilled to know that the team has provided great service and that you love the prime location of the community. We appreciate your input as well as your continued residency.
                  Review Author Icon

                  Resident 1188409

                  Verified Resident 2023

                  10/9/2023

                  I find comcord on the north to be a nice place to live and call home .The manager Ms marcy makes you feel at home and shes also concerned about the tenants well being .Any concerns shes on it .Friendly and professional .

                    Manager

                    10/10/2023

                    The Concord Northside
                    Thank you very much for this review. We are so glad our team was able to assist and make you feel at home here at The Concord Northside! If there is anything further our team can do for you, please do not hesitate to let us know as we are always happy to assist!

                    Updated Review

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                    Resident 975477

                    Verified Resident 2021 - 2023

                    10/4/2023

                    I really like living here at the Concord at the beginning, I moved in 2001, But as time went by the atmosphere in and around the building changed. Some of the people that live here have no respect for themselves or others, The constant smell of cigarette smoke and marijuana smoke as you walk down the halls are endless, People hanging out in the courtyard making noise and acting like teenagers , roaches running down the halls and up the walls, what a shame to see a nice building like the Concord go to this in just 2 years, the office manager is a very nice and professional lady who I think does her best to take care of issues that are brought to her attention but there is only so much she can do because these people are grown and just refuse to follow the rules and regulations regarding smoking and other issues, I have decided to move on away from this community even though I love my Apartment I can't stand the smell of cigarettes and marijuana smoke and roaches running down the halls any longer, I feel some type of way about leaving this kind of… See More>
                      Manager

                      10/6/2023

                      The Concord Northside
                      Thanks for your review and for letting us know that you've noticed some decline in the community as of late. This is important input and we will happily take your feedback to heart as we are constantly working to ensure we're meeting the high standard of excellence we've set for the entire community.

                      Updated Review

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                      Resident 1071733

                      Verified Resident 2021 - 2023

                      10/1/2023

                      The staff this year are great!but the residents should be chosen a little better, because most are not ones that want they apartment community is beautiful .very efficient and has everything you need to to live a productive life.

                        Manager

                        10/2/2023

                        The Concord Northside
                        Thanks for this input and for sharing that you've had a good experience within the community and that the team has been a highlight of your residency. We're happy to learn that your residency has been great overall!

                        Updated Review

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                        Resident 953641

                        Verified Resident 2021 - 2023

                        8/20/2023

                        The Concord is always clean and well kept.. Maintenance is prompt about any issues pertaining to all and any you need assistance with them. Management is always available to assist however and whenever needed in whatever manner pertaining to our housing and see it's running properly.. The Concord has washer and dryer appliances , full kitchen , lots of cabinet space ..The floors and cabinets are easy to maintain..Bathroom has a Shower or Tub some have both. The Concord has a Community room where we gather to have Events etc. Bingo or Party's.. Whatever residents choose to use it for it can be reserved for personal Events also. August 17 we enjoyed an Event called The Prom .. Residents wore formal and evening attire..Some were more casual dress . It was an opportunity for us to get together and relax , party , dance and just have fun.. There were raffles and refreshments. There's a court yard to sit outside and enjoy the sunshine or cool breeze .. Residents sit out and a long day. 55 and Older should check the Concord Apartments on Chamberlayne Ave. Awesome Team Manager / Marcy Asst. / Daeja Maintenance / Mr Carson Thank you !

                          Manager

                          8/21/2023

                          The Concord Northside
                          Wow! Thanks for this glowing review. It's amazing to know that you've been impressed with your experience and that you have loved the community events. We're certainly glad to have you here!
                          Review Author Icon

                          Resident 1160593

                          Verified Resident 2022 - 2023

                          7/17/2023

                          Concord Northside Senior Apts are very nice and quiet quality apartments! Overall the amenities are nice washer dryer in apartments are a plus! Residents are friendly quiet! Apartments are very nice inside Plenty of stores near by Management is very friendly and helpful towards residents!

                            Manager

                            7/18/2023

                            The Concord Northside
                            What great feedback! We're happy to hear that you've loved your living space as well as the amenities. This is amazing to hear!
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                            Resident 1159828

                            Verified Resident 2022 - 2023

                            7/15/2023

                            It Is nice community for seniors. My problem with living here are the roaches. I have complained to management and they say that they are treating my apartment for them. I still have roaches that I did no have when I moved In.

                              Manager

                              7/18/2023

                              The Concord Northside
                              Thanks for this review and for letting us know that you've had some issues with pests throughout your experience. We're sorry to hear this but we appreciate you raising it here so that we can work on assisting with this matter.
                              Review Author Icon

                              anonymous

                              Resident 2021 - 2023

                              5/31/2023

                              I been here since Nov ,21.

                              It's nice here. Love the location. Easy to get to local stores. People here seems nice. It's get a lil noisy at time above my head. I no people have guest over an kids. But they should show the neighbors some RESPECT. and to control their guest. their are people that live here that are not well. An the jumping and bumping noise get really bad sometimes. When you trying to rest. I move here to get some quite time to get away from the noise and loud neighbors. But here get out of hand sometimes. I also notice people prop the door open for there guest to come in that's not safe. People arrive to the door and don't notify the residents they are outside and just walk in wen the doors open. that's not safe also. What if a residents didn't want to see these people. I just wish people look out for safety here. It's a nice place. Just want to enjoy the time I have an to be respected by the residents.

                                Manager

                                6/1/2023

                                The Concord Northside
                                Thanks for this review and for sharing that you love living ehre and the prime location! It's great to know that you've had an overall great experience and that you have found it to be a nice place to reside!

                                Updated Review

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                                Resident 1083489

                                Verified Resident 2022 - 2023

                                3/9/2023

                                Excellent everyone thanks excellent service awesome service very clean job and quick job and very personal excellent employee for your company he is a real professional man exceptional employeethank you all is roadies he explained what he was doing and the tool he was using and how it worked

                                  Manager

                                  3/13/2023

                                  The Concord Northside
                                  Thank you so much for this review! We are so glad our team was able to assist and provide you with such a fantastic experience! We appreciate your kind words and thank you for choosing The Concord Northside.
                                  Review Author Icon

                                  Resident 1119227

                                  Verified Resident 2022 - 2023

                                  3/7/2023

                                  It is an excellent community. The staff is friendly and very knowledgeable. My apartment is very nice and has marble countertops and a walk-in shower which is very useful and the maintenance staff does a great job.

                                    Manager

                                    3/8/2023

                                    The Concord Northside
                                    Thanks for your five-star review and for raving about the community! This is nice to hear and we're so happy that our team has impressed you throughout your residency thus far. Thanks again!

                                    Updated Review

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                                    Resident 1014898

                                    Verified Resident 2021 - 2022

                                    12/17/2022

                                    I really enjoy my apartment and the expedited response when I have concerns or maintenance issues. I love the cleanliness of the complex. As far as I know the community is adequate and accessible for all tenants. I have so far enjoyed my stay here. I will love to renew my lease.

                                      Manager

                                      12/19/2022

                                      The Concord Northside
                                      Thank you for your review and for letting us know that you've been enjoying your living space! This is nice to hear and we're glad that you've found the community to be well-kept. Take care!
                                      Review Author Icon

                                      Resident 1093245

                                      Verified Resident 2022

                                      12/10/2022

                                      Apts and ammennites nice comunitie nice just need our amenities back. Wish we had a security guard 7 pm to 6am all problems would be solved ?? also we had plenty of chairs and benches now only 3benches looks bad was nice when I moved in outside was furnished nice just little things to fix here at Concord??

                                        Manager

                                        12/12/2022

                                        The Concord Northside
                                        Thanks for this review and for noting that you have enjoyed your living space and the amenities. This is great to hear and we're so glad to receive your helpful feedback. Take care!

                                        Updated Review

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                                        Resident 1044547

                                        Verified Resident 2022

                                        12/4/2022

                                        What this building advertised is not true, had I had known what the population of this building would have been made up of I would have not moved in. I was also under the impression that if a larger unit were to come available that changing units would have been possible.

                                          Manager

                                          12/6/2022

                                          The Concord Northside
                                          Thanks for sharing that you've noticed some issues around the community that have detracted from your happiness with your experience. We'll surely take this feedback to heart as your complete satisfaction means a lot to us.

                                          Updated Review

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                                          Resident 1002390

                                          Verified Resident 2021 - 2022

                                          11/1/2022

                                          There is a small group of residents who ruin it for everyone. They sit outside all day and night and are not respectful to the other residents with their loud behavior. If this were to be taken care of it's a good apartment.

                                            Manager

                                            11/2/2022

                                            The Concord Northside
                                            Thanks for your review. WE regret to hear that there have been issues with other residents that have caused issues throughout your residency. Thanks for raising that here so we can look into that further - your satisfaction is important to us and we will look into your concerns promptly.
                                            Review Author Icon

                                            Resident 1079888

                                            Verified Resident 2022

                                            10/30/2022

                                            I have enjoyed my stay at the Concord. Any Service was taking Care off. I will tell others about the Concord. I love the fact that my Bank is across the Street. There are eating places close by. The transportation services is very regular.

                                              Manager

                                              11/1/2022

                                              The Concord Northside
                                              Thanks for your review and for sharing that you're happy here at The Concord Northside! We're so glad to learn of your satisfaction and that you've enjoyed the convenient location of the community.

                                              Updated Review

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                                              Resident 1010216

                                              Verified Resident 2021 - 2022

                                              8/1/2022

                                              Well since I've resided here it's very nice meeting new tenants and the office and maintenance staff are very professional therefore I would recommend my family and friends to visit or to be interested living here at the Concord Apartments.

                                                Manager

                                                8/1/2022

                                                The Concord Northside
                                                Thank you for this review and for letting us know that our team has been highly professional in your experience. Your glowing endorsement means so much to us - thanks again!
                                                Review Author Icon

                                                Resident 1048126

                                                Verified Resident 2021 - 2022

                                                7/25/2022

                                                This is a good place to live most residents are friendly. Staff are friendly and helpful, they keep the place clean. It has good parking and a safe entrance off the main road. You need a fob to get in on weekends and evenings. ??

                                                  Manager

                                                  7/25/2022

                                                  The Concord Northside
                                                  Thank you for this feedback and for sharing with us that you've found The Concord Northside to be a wonderful place to live overall! It sounds like you feel safe here and that means a lot to us.
                                                  Review Author Icon

                                                  Resident 1048067

                                                  Verified Resident 2022

                                                  7/25/2022

                                                  Everything is very clean and neat and every one sames nice and friendly I would like to think every one for there kindness and friendlyness it is a well kept apartment complex and very clean thank you for having me have a blessed week and year;!!!

                                                    Manager

                                                    7/25/2022

                                                    The Concord Northside
                                                    Thanks for your feedback and for letting us know that you've found the community to be clean and pleasant overall! It's so nice to hear that you've found the environment to be a friendly one as this is exactly how we want all residents to feel.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Barton

                                                    1 Bed, 1 Bath | 611 sq. ft.

                                                    $1,100

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    The Miller

                                                    1 Bed, 1 Bath | 579 sq. ft.

                                                    $1,100

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    The Rose

                                                    1 Bed, 1 Bath | 549 sq. ft.

                                                    $1,100

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    3.9

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.6

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    14

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.14 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • First Come First Serve Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $25. Restrictions: 2 pets per household. Please call for a complete pet policy.. Pet Limit: 2. Comments: One-Time Pet Fee: $300.00 for 1st pet and $150 for 2nd pet Monthly Pet Rent: $25/per pet
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                                                    • Cats Allowed
                                                      Fee: $300. Rent: $25. Restrictions: 2 pets per household. Please call for a complete pet policy.. Pet Limit: 2. Comments: One-Time Pet Fee: $300.00 for 1st pet and $150 for 2nd pet Monthly Pet Rent: $25/per pet
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 55+ Income Restrictions Apply
                                                    • Bicycle Storage Available
                                                    • Black Appliances
                                                    • Business Center
                                                    • Controlled Access
                                                    • Courtyard
                                                    • Elevator
                                                    • Fitness Center
                                                    • Library
                                                    • Lounge And Activity Room
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Open Floor Plans with Abundant Natural Light
                                                    • Package Receiving Service
                                                    • Recreation Room
                                                    • TV Lounge
                                                    • Wi-Fi in Amenity Areas
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                                                    Leasing

                                                    UPSCALE 55+ APARTMENTS IN RICHMOND Enjoy the active lifestyle you deserve at The Concord Northside 55+. With upscale in-home features like a full-size washer and dryer and a gourmet kitchen, you will step into your one bedroom home in a relaxing and invigorating 55+ community where you will start the next chapter and explore new interests, meet new friends, and enjoy the active retirement you deserve. The perks don t stop when you step out the front door, with deluxe community amenities like a library & game room and resident lounge with catering kitchen. And when it s time to get out and explore, you ll appreciate your apartment s convenient location with public transportation within walking distance in Richmond, Virginia. You gain automatic membership to the Locals Advantage program (VIP Resident) as a resident. This means you'll enjoy exclusive discounts and promotions from neighboring bars, hotels, sporting events, restaurants, and entertainment venues around Richmond, VA, all year long! Comfort, style, and luxurious senior living come together at The Concord Northside 55+.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    SteelHead Management

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 239 number of votes by renters, The Concord Northside is currently rated 4.5 out of 5 stars.
                                                    The Concord Northside is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    The Concord Northside is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    The Concord Northside is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The Concord Northside is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Concord Northside is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Concord Northside is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.14 days to their community reviews in the past year.
                                                    SteelHead Management
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: 2 pets per household. Please call for a complete pet policy.
                                                    Pet Limit: 2
                                                    Comments: One-Time Pet Fee: $300.00 for 1st pet and $150 for 2nd pet Monthly Pet Rent: $25/per pet
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: 2 pets per household. Please call for a complete pet policy.
                                                    Pet Limit: 2
                                                    Comments: One-Time Pet Fee: $300.00 for 1st pet and $150 for 2nd pet Monthly Pet Rent: $25/per pet
                                                    1 Bed, 1 Bath

                                                    Contact Property

                                                    The Concord Northside

                                                    June 2024

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                                                    The Concord Northside is a 549 - 813 sq. ft. apartment in Richmond in zip code 23222. This community has a 1 Bed, 1 Bath, and is for rent for $1,100. Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

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