The Ella Scotts Addition
#1,836 #18 #145

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The Ella Scotts Addition

3810 West Broad Street, Richmond, VA 23230
(409 Reviews & Surveys)
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"Apartment leasing staff, maintenance and residents were very friendly. Shanice was happy t" ...
$1,591 - $4,486/mo
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Floor Plans & Pricing

1 Bedroom

The Bessie

1 Bed, 1 Bath | 674 sq. ft.

$1,749 - $2,770

3 Available Units

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*The Mainstream - Income Restricted*

1 Bed, 1 Bath | 686 sq. ft.

$1,591

2 Available Units

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*The Barry - Income Restricted*

1 Bed, 1 Bath | 693 sq. ft.

$1,596

2 Available Units

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The Benny

1 Bed, 1 Bath | 693 sq. ft.

$1,759 - $3,221

2 Available Units

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The Ellington

1 Bed, 1 Bath | 681 sq. ft.

$1,754 - $3,212

1 Available Unit

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The Cline

1 Bed, 1 Bath | 840 sq. ft.

$1,899 - $2,988

1 Available Unit

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2 Bedrooms

The Nola

2 Beds, 2 Baths | 1,204 sq. ft.

$2,442 - $3,832

2 Available Units

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The Billie

2 Beds, 2 Baths | 1,021 sq. ft.

$2,317 - $3,651

1 Available Unit

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The Chuck

2 Beds, 2 Baths | 1,048 sq. ft.

$2,337

1 Available Unit

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The Herbie

2 Beds, 2 Baths | 1,108 sq. ft.

$2,382

1 Available Unit

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The Sinatra

2 Beds, 2 Baths | 1,095 sq. ft.

$2,382 - $3,745

1 Available Unit

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The Miles

2 Beds, 2 Baths | 1,139 sq. ft.

$2,397 - $3,767

1 Available Unit

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The Charlie

2 Beds, 2 Baths | 1,180 sq. ft.

$2,427 - $3,810

1 Available Unit

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The Ray Jr

2 Beds, 2 Baths | 1,240 sq. ft.

$2,462 - $3,042

1 Available Unit

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The Ray

2 Beds, 2 Baths | 1,291 sq. ft.

$2,512 - $4,486

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.8

Safety

4.5

Office Staff

4.8

Maintenance

4.9

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

18

Manager’s Review Engagement

A

Percentage of reviews responded to

94.44%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0.89 days

View Community Timeline
View Community Timeline

The Ella Scotts Addition Reviews

(68)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1244365

Verified ProspectVisited 2024

4/14/2024

Apartment leasing staff, maintenance and residents were very friendly. Shanice was happy to show me around the apartment complex and asked me questions about what I was looking for. The amenities are BEAUTIFUL.

    Review Author Icon

    Resident 1242909

    Verified ProspectVisited 2024

    4/9/2024

    This community has been wonderful. The management is very helpful and timely. The amenities are very helpful and made the choice easy because of my lifestyle. The view of the garden and trees are an added plus.

      Manager

      4/10/2024

      The Ella Scotts Addition
      Wow! This is delightful feedback and we're thrilled to know what wonderful service you've received from our team. It also makes our day to know that you've made excellent use of the amenities and loved the picturesque views around the property.
      Review Author Icon

      Resident 1240044

      Verified Resident 2023 - 2024

      4/1/2024

      I have enjoyed living here considerably. The community is extremely pet-friendly and I appreciate seeing other residents' dogs so frequently. Maintenance has been able to complete most requests in an extremely timely manner, office staff and other residents are friendly, and the amenities are… See More >
        Manager

        4/1/2024

        The Ella Scotts Addition
        Thanks for your kind words! It's so nice to know that your experience has been an enjoyable ones and that you've loved the sense of community here, even with just the pets! Your feedback means a lot to us, as does your continued residency!
        Review Author Icon

        Resident 1236180

        Verified Resident 2022 - 2024

        3/18/2024

        The apartment has been a nice place to live. Neighbors can be noisy but the community and streets are even noisier. If you have any issues sleeping due to noise do not move here. The community is constantly a mess. Elevators are down and fire… See More >
          Manager

          3/19/2024

          The Ella Scotts Addition
          Thanks for your review and for sharing that you've found the community to be a great place to live overall. We appreciate you taking the time to share this feedback and we will certainly take it to heart as it's always useful to learn where we can make meaningful improvements.
          Review Author Icon

          Resident 1235874

          Verified Resident 2023 - 2024

          3/17/2024

          I love living here! It's been a great experience. The office workers are always so helpful when I have any issues! It's a great community, I enjoy everything it has to offer. I would love to continue living here!

            Manager

            3/18/2024

            The Ella Scotts Addition
            Wow! We're thrilled to learn that you love residing here and that our team has played a positive role in your residency. Hearing that you're here to stay means a lot, as does this five-star feedback!
            Review Author Icon

            Resident 1230624

            Verified Resident 2021 - 2024

            2/29/2024

            Living here has been a great experience so far for my roommate and I. The leasing office is always knowledgeable and ALWAYS responsive. The resident events have been a great way to meet our neighbors and have always been so fun. We have loved being… See More >
              Manager

              2/29/2024

              The Ella Scotts Addition
              Thanks for your glowing review! It's nice to hear that you've found the community to be an awesome place to call home and that our team has been helpful and responsive. We're also glad to hear that you've had a chance to participate in the various resident events!

              Updated Review

              Review Author Icon

              Resident 1209486

              Verified Resident 2024

              1/25/2024

              So far I love it!! Just moved here. The leasing office staff has been very helpful. Maintenance has been efficient and very friendly. I feel very safe taking my dogs out at night as it is well lit.

                Manager

                1/26/2024

                The Ella Scotts Addition
                Wow! This is so nice to hear and we're thrilled to know that your residency is off to a fantastic start. Thanks for sharing and welcome home. We're glad to have you here!

                Updated Review

                Review Author Icon

                Resident 1048857

                Verified Resident 2021 - 2024

                1/11/2024

                My experience at the Ella so far has been great. The staff from maintenance, leasing office staff, property manager, and even contractors have been helpful and respectful. The community members are all great as long as everyone respects all the rules.

                  Manager

                  1/12/2024

                  The Ella Scotts Addition
                  Thanks for your review and for letting us know that you've loved being a part of the community here at The Ella Scotts Addition! This is awesome to hear and we're so happy to know that our team has been respectful and helpful.
                  Review Author Icon

                  Resident 1203391

                  Verified Resident 2023

                  11/29/2023

                  The Community ins great. It seems like the the people running it are really on top of things. The Staff is friendly and curteous. The grounds and areas around the building are well taken care of and the other residents take care… See More >
                    Manager

                    11/30/2023

                    The Ella Scotts Addition
                    Wow! This is lovely to hear and we're so glad to know that the team had offered excellent service throughout your residency. It's so nice to hear that you've been impressed by your experience!

                    Updated Review

                    Review Author Icon

                    Resident 1045686

                    Verified Resident 2022 - 2023

                    11/2/2023

                    I love it! The employees are wonderful, warm, and welcoming. Most of my neighbors are nice. and the community over all is a very pleasant place to live. I don't use all the amenities, but I am happy to see that the community has them.… See More >
                      Manager

                      11/3/2023

                      The Ella Scotts Addition
                      Thanks for your kind words! We're thrilled to know that you've loved residing ehre and that you've found the community to be an excellent place to call home. We're especially glad to know that the team has offered friendly and amazing service.
                      Review Author Icon

                      Resident 1193959

                      Verified Resident 2023

                      10/28/2023

                      I have been living in this community for 5 months now, Only once did I have an uncomfortable experience which I must say, was handled quickly and efficiently. Besides that everyone that I have come across that lives here is polite and friendly. Staff included.… See More >
                        Manager

                        10/30/2023

                        The Ella Scotts Addition
                        Thanks for this input and for sharing that your five-months of residency have been amazing! This is nice to hear and we're glad to know that the team has offered fabulous and efficient service. Your kind words mean so much!
                        Review Author Icon

                        Resident 1191268

                        Verified Resident 2021 - 2023

                        10/19/2023

                        I have really enjoyed living at the Ella. All of the leasing staff have been extremely helpful anytime I've had any issues with anything. Service requests are responded to very quickly. I feel safe and comfortable living in this community. I love all of the… See More >
                          Manager

                          10/20/2023

                          The Ella Scotts Addition
                          Thanks for this input and for letting us know that you've enjoyed your experience! We are so happy to hear that the team has provided wonderful service and that they've been speedy when it comes to tending to any issues or concerns.
                          Review Author Icon

                          Resident 1190676

                          Verified ProspectVisited 2023

                          10/17/2023

                          The tour was great. Maria walked me through a vacant unit as well as a lot of the building and showed me all amenities. She was personable and answered all my questions on-site and in follow up communication

                            Manager

                            10/18/2023

                            The Ella Scotts Addition
                            Thanks for sharing how wonderful your tour was! It's so nice to know that you loved what you saw and we hope you'll make The Ella Scotts Addition your new home soon!
                            Review Author Icon

                            Resident 1187230

                            Verified Resident 2023

                            10/5/2023

                            After touring the Ella community and amenities I was excited to sign a lease and move in. The office staff has been SO helpful and the move-in process was very smooth. So far I am enjoying my new home!

                              Manager

                              10/6/2023

                              The Ella Scotts Addition
                              Thank you for letting us know that you've enjoyed the amenities within the community! We're so excited to welcome you home to The Ella Scotts Addition!
                              Review Author Icon

                              Resident 1174566

                              Verified Resident 2023

                              8/28/2023

                              As I said, a good experience overall, from document distribution to "day of". I commend your staff for their great attitudes and the warmth and patience they show, especially to an older fellow like me who occasionally needed to be hand-held through a trove of… See More >
                                Manager

                                8/29/2023

                                The Ella Scotts Addition
                                Wow! Thanks for raving about your experience and for sharing that the team has been a delight to interact with! This is nice to hear and we're glad to have you here!
                                Review Author Icon

                                Resident 1151473

                                Verified Resident 2022 - 2023

                                6/18/2023

                                This is a really nice place to live if you're an active member of the scotts community. There's a lot of opportunities to meet people and connect with other residents. Units are really nice and were very clean upon move in.

                                  Manager

                                  6/19/2023

                                  The Ella Scotts Addition
                                  What great feedback! Thanks for ravin about your experience and for sharing that you love your living space! It's great to hear that you're satisfied overall.
                                  Review Author Icon

                                  Resident 1138493

                                  Verified Resident 2022 - 2023

                                  5/8/2023

                                  When I first moved in I was super excited because I thought the apartments were beautiful and the location was ideal. The apartments are clean and a decent size. However they are overly priced for the space, the crazy parking and the low choice on… See More >
                                    Manager

                                    5/9/2023

                                    The Ella Scotts Addition
                                    Thanks for your review and for sharing that you've been disappointed in your overall experience as of late. This is important feedback and we appreciate you raising where we can elevate the community overall. We'll take your input seriously!
                                    Review Author Icon

                                    Resident 1136625

                                    Verified Resident 2022 - 2023

                                    5/2/2023

                                    The Ella is a great clean and up to date apartment with friendly staff and all the amenities you need! Including in-home washer and dryer, gym, yoga studio, pool, clubhouse, and more. I am very happy with my stay at the Ella.

                                      Manager

                                      5/3/2023

                                      The Ella Scotts Addition
                                      Thanks for this review and for sharing that you've had a great experience within the community and that the amenities have been a highlight of your residency. Your feedback means a lot!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1125445

                                      Verified Resident 2023

                                      4/7/2023

                                      When I found the Ella, Scott's Addition, I was driving by it and that's how I found it. One day I decided to stop by personally and hoped to find someone I can talk to. The ladies in the leasing office were very nice and… See More >
                                        Manager

                                        4/10/2023

                                        The Ella Scotts Addition
                                        Thanks for your review and for sharing that you're impressed with the community! It's so great to hear that you're loving The Ella Scotts Addition. Thanks again!
                                        Review Author Icon

                                        Resident 1127653

                                        Verified ProspectVisited 2023

                                        4/3/2023

                                        The staff was incredibly helpful and informative, both before and during my tour. This is a beautiful location right in the middle of the city. Loved the indoor bike storage and the rooftop pool, plus the gorgeous murals throughout.

                                          Manager

                                          4/4/2023

                                          The Ella Scotts Addition
                                          Thanks for your review and for sharing that our team provided excellent service during your tour! Thanks for visiting - we hope to welcome you home to the community soon!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1111944

                                          Verified Resident 2023

                                          3/27/2023

                                          It's been phenomenal from the beginning. The staff here is second to none - they are the friendliest bunch! - and everything has been excellent. I adore my apartment and the community is kept up well.

                                            Manager

                                            3/27/2023

                                            The Ella Scotts Addition
                                            Wow! We're blown away by this feedback and love knowing that our team has made a positive impact on your experience. It's also great to hear that you love your living space!
                                            Review Author Icon

                                            Resident 1122520

                                            Verified Resident 2022 - 2023

                                            3/16/2023

                                            Living here is pretty great if you can afford it. The 4th floor is extremely quiet. I cannot hear neighbors unless they are in the hall. The community is safe and friendly. There are no pest issues. The problems are the price for what you… See More >
                                              Manager

                                              3/17/2023

                                              The Ella Scotts Addition
                                              Wow! Thanks for raving about the community and your experience. This is wonderful to hear and we appreciate you detailing all the things you've found to love about the community. Thanks again!
                                              Review Author Icon

                                              Resident 1121336

                                              Verified Resident 2022 - 2023

                                              3/13/2023

                                              I absolutely love living at The Ella. Like any shared living community there are going to be things you're going to dislike but I'm not finding any so far. Management and maintenance have been friendly and professional since day one. The community is very clean… See More >
                                                Manager

                                                3/14/2023

                                                The Ella Scotts Addition
                                                Wow! This is wonderful to hear and we're so thankful for your positive feedback. Thanks for raving about your experience and for letting us know how thrilled you are by your residency here at The Ella Scotts Addition.
                                                Review Author Icon

                                                Resident 1121178

                                                Verified Resident 2022 - 2023

                                                3/13/2023

                                                The community here at the Ella has been fabulous. The people that live at the Ella are great. However, some of the staff are unhelpful and don't have much understanding. The parking is not very good and you often have to walk a good distance… See More >
                                                  Manager

                                                  3/14/2023

                                                  The Ella Scotts Addition
                                                  Thanks for your review and for letting us know that you've enjoyed your overall experience! We appreciate you detailing where you'd like to see improvements made and we'll surely take your input to heart. Take care!
                                                  Review Author Icon

                                                  Resident 1109295

                                                  Verified Resident 2022 - 2023

                                                  2/5/2023

                                                  Love this apartment complex, very responsive staff. If you have a concern they will call you back that day. Maintenance Is very kind and very quick with fixing any issues. The only down side is the parking is limited on both side of the… See More >
                                                    Manager

                                                    2/6/2023

                                                    The Ella Scotts Addition
                                                    Thanks for your review and for letting us know that you've loved living here at The Ella Scotts Addition! This is wonderful feedback and we're happy our team has been helpful and friendly. Thanks again for sharing!

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    • First Come First Serve Parking
                                                    • Reserved Un-covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300 ~ 450. Rent: $50. Pet Limit: 2. Comments: The Ella welcomes two pets per apartment. A Non-Refundable Pet Fee of $300 applies for the 1st pet and an additional $150 for 2nd pet. Pet Rent is $25 per month, per pet. Pets over 50lbs are welcome on the first floor. Breed restrictions may apply. Please call our Leasing Office for complete Pet Policy information.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 450. Rent: $50. Pet Limit: 2. Comments: The Ella welcomes two pets per apartment. A Non-Refundable Pet Fee of $300 applies for the 1st pet and an additional $150 for 2nd pet. Pet Rent is $25 per month, per pet. Pets over 50lbs are welcome on the first floor. Breed restrictions may apply. Please call our Leasing Office for complete Pet Policy information.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Management Availability
                                                    • Bark Park
                                                    • Bicycle Storage Available
                                                    • Business Center
                                                    • Controlled Access
                                                    • Convenient to Breweries and Distilleries
                                                    • Convenient to Public Transportation
                                                    • Elevator
                                                    • Fire Alarm and Sprinkler Systems
                                                    • Fitness Center
                                                    • Fitness Training
                                                    • Gas Grills
                                                    • High-Speed Internet
                                                    • Java Station
                                                    • Keyless Entry
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Vending Machines
                                                    • Outdoor Patio with Fire Pit
                                                    • Outdoor Shaded Lounge Area
                                                    • Package Receiving Service
                                                    • Paw Spa
                                                    • Poolside Fire Pit with Seating
                                                    • Resident Activities
                                                    • Resort Style Swimming Pool
                                                    • Rooftop Deck with Grilling Area
                                                    • Storage Space
                                                    • TV Lounge
                                                    • Wi-Fi in Amenity Areas
                                                    • Yoga Studio
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                                                    Leasing

                                                    At The Ella Scott's Addition, you ll live in GRAND abundance, from spacious, light-filled, boutique-style apartments to a host of desirable amenities like our fitness and yoga studio, lux lounge with billiards, pergola with grilling stations, pet spa, and the elevated pool with ledge loungers. Step outside to enjoy Scott's Addition's vibrant restaurant culture and social atmosphere.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    SteelHead Management

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 409 number of votes by renters, The Ella Scotts Addition is currently rated 4.2 out of 5 stars.
                                                    The Ella Scotts Addition is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Ella Scotts Addition is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Ella Scotts Addition is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    The Ella Scotts Addition is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    The Ella Scotts Addition is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Ella Scotts Addition is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 94.4444% of their community reviews in the past year.
                                                    Managers have replied within 0.89 days to their community reviews in the past year.
                                                    SteelHead Management
                                                    Cats Allowed
                                                    Fee: $300 ~ 450
                                                    Rent: $50
                                                    Pet Limit: 2
                                                    Comments: The Ella welcomes two pets per apartment. A Non-Refundable Pet Fee of $300 applies for the 1st pet and an additional $150 for 2nd pet. Pet Rent is $25 per month, per pet. Pets over 50lbs are welcome on the first floor. Breed restrictions may apply. Please call our Leasing Office for complete Pet Policy information.
                                                    Dogs Allowed
                                                    Fee: $300 ~ 450
                                                    Rent: $50
                                                    Pet Limit: 2
                                                    Comments: The Ella welcomes two pets per apartment. A Non-Refundable Pet Fee of $300 applies for the 1st pet and an additional $150 for 2nd pet. Pet Rent is $25 per month, per pet. Pets over 50lbs are welcome on the first floor. Breed restrictions may apply. Please call our Leasing Office for complete Pet Policy information.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    The Ella Scotts Addition

                                                    April 2024

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                                                    The Ella Scotts Addition is a 674 - 1,291 sq. ft. apartment in Richmond in zip code 23230. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,591 - $4,486. Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

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